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att välja bättre programvara i 15 år

Vad är Synchroteam?

Hantera rörliga arbetsstyrkor effektivt, förenkla affärsprocesser och optimera kostnader med Synchroteam-programvara för FSM för byggnadsinspektion.
Synkroteam-funktioner för spårning, schemaläggning, leverans, kalender, jobbhantering, rapportering, CRM, fakturering och kartor. Molnbaserad SaaS med mobilappar för iOS och Android. Integreras med QuickBooks.
Skapa en kostnadsfri testversion på mindre än en minut och organisera dig med deras prisvärda, kraftfulla och anpassningsbara servicelösning. Live-support.

Vem använder Synchroteam?

Fälttjänstledningprogramvaran Synkroteam fungerar utmärkt för små och medelstora företag (Small and Medium sized business, SMB) och företag inom HVAC, el, byggnadsinspektion, skadedjursbekämpning, VVS, underhåll, schemaläggning, och säkerhet.

Var kan Synchroteam användas?

Molnbaserad
På plats

Om leverantören

  • Synchroteam
  • Grundades 2000

Support för Synchroteam

  • Telefonsupport
  • Chatt

Tillgängliga länder

Amerikanska Jungfruöarna, Andorra, Argentina, Australien, Bahamas och 85 andra

Språk

engelska, franska, italienska, nederländska, polska och 8 andra

Prissättning av Synchroteam

Startpris:

36,00 US$/månad
  • Erbjuder en gratis provperiod
  • Erbjuder en gratisversion

Synchroteam har en gratisversion och erbjuder en gratis testversion. Synchroteambetald version börjar på 36,00 US$/månad.

Prisplaner få en gratis provperiod

Om leverantören

  • Synchroteam
  • Grundades 2000

Support för Synchroteam

  • Telefonsupport
  • Chatt

Tillgängliga länder

Amerikanska Jungfruöarna, Andorra, Argentina, Australien, Bahamas och 85 andra

Språk

engelska, franska, italienska, nederländska, polska och 8 andra

Synchroteam videor och bilder

Synchroteam Programvara- 1
Synchroteam Programvara- 2
Synchroteam Programvara- 3
Synchroteam Programvara- 4
Synchroteam Programvara- 5
Visa 6 till
Synchroteam-video
Synchroteam Programvara- 1
Synchroteam Programvara- 2
Synchroteam Programvara- 3
Synchroteam Programvara- 4
Synchroteam Programvara- 5

Funktioner i Synchroteam

  • Aktivitetspanel
  • Anpassningsbar branding
  • Anställdas databas
  • Arbetsorderhantering
  • Automatiserad schemaläggning
  • Betalbearbetning
  • Bildtagning
  • Bokningshantering
  • CRM
  • Citat / uppskattningar
  • Data Import/Export
  • Dokumenthantering
  • Dokumentlagring
  • E-posthantering
  • Efterlevnadskontroll
  • Elektronisk underskrift
  • Elektroniska betalningar
  • Fakturerbara och ej fakturerbara timmar
  • Fakturering
  • Flera platser
  • Formulärhantering
  • För kommersiella och / eller industriella elentreprenörer
  • Förebyggande underhåll
  • GPS
  • Hantering av fakturor
  • Hantering av flottan
  • Inspektionshantering
  • Integreringar med tredjepart
  • Jobbhantering
  • Jobbplanering
  • Jobbspårning
  • Kalenderhantering
  • Kalendersynkronisering
  • Kompetensspårning
  • Kontaktdatabas
  • Kontrakt / Licenshantering
  • Korrigerande och förebyggande åtgärder (CAPA)
  • Kunddatabas
  • Kundhantering
  • Kundhistorik
  • Lagerhantering
  • Ledighetshantering
  • Leveranshantering
  • Lönhantering
  • Mallhantering
  • Mobil tidsspårning
  • Mobilappar
  • Mobilåtkomst
  • Offlineåtkomst
  • Online Time Tracking Software
  • Online bokning
  • Pave-certifierad försortering
  • Personalhantering
  • Platsspårning
  • Prestationshantering
  • Projektledning
  • Projektspårning
  • Påminnelser
  • QuickBooks-integration
  • Rapportering och analys
  • Rapportering och statistik
  • Real-Time Data
  • Routing
  • SMS-meddelanden
  • Schemaläggning
  • Schemaläggning av anställda
  • Schemaläggning av möten
  • Schemaläggning av underhåll
  • Schemaläggning i realtid
  • Semester- / ledighetsspårning
  • Servicehistorik
  • Självbetjäningsportal
  • Skadedjursbekämpning
  • Teknikledning
  • Tid och kostnadsspårning
  • Tidrapportering
  • Tidsspårning
  • Tidsspårning av anställda
  • Tidsur online
  • Tillgänglighetshantering
  • Tillgångsspårning
  • Underleverantörshantering
  • Uppdateringar i realtid
  • Uppskattning
  • Utrustningsspårning
  • Varningar / Meddelanden
  • Återkommande möten
  • Övertidsberäkning

Synchroteam Hitta alternativ 2021 - Capterra Sverige

Ta aktivt reda på vem, vad, när, varför, var (GPS) och hur mycket (USD). Från 5 USD/licens/månad eller obegränsad basåtkomst för endast 199 USD/månad
Användarvänlig, enkel att installera. 40 års erfarenhet och kunskap inom underhållshantering. Passar perfekt för alla typer av anläggningar.
En affärsprogramvara som har utformats för att maximera produktiviteten och effektiviteten hos fältbaserad personal genom att göra kontoret helt papperslöst.

Recensioner av Synchroteam

Medelpoäng

Totalt
4,4
Enkel användning
4,3
Kundservice
4,3
Funktioner
4,1
Valuta för pengarna
4,3

Recensioner efter företagsstorlek (antal anställda)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Hitta recensioner efter betyg

5
53%
4
41%
3
4%
1
3%
Robert
Robert
Owner/Head Tech i Kanada
Informationsteknologi och tjänster, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Efficient. Informative. Useful

5,0 för 7 år sedan

Kommentarer: I'd been running as an independent IT consultant for a few years. All of a sudden I won two big contracts that made hiring an employee and getting some sort of job scheduling/tracking system a priority. I demoed pretty well every offering. Synchroteam stood out for a couple of key reasons. The biggest for me was their inventory system. Although it is still in its early days and lacking a few features that I hope are on the way, it's a good inventory system that gives me the ability to transfer stock from the 'warehouse' to our cars and know who has what. There were other systems out there with inventory but a lot of them were overkill for me and most of them were overly expensive. Synchroteam's price is very reasonable and priced by the tech (free admin account) so it was affordable for starting up. The way it is setup is logical and once you get used to it (It does look different than most of the other offerings, kind of old school) it is pretty intuitive. Creating clients, jobs and sites is straightforward and the details page of each is well laid out for easy digestion of the information. The mobile app is good, better than most of the others. It has that same old school look as the website (which isn't a bad thing). The display of information and the interaction with that info is well presented. Tapping phone numbers calls the client, tapping the address give you directions, tapping the client gives your more details via the website, etc. When you create custom fields on your jobs (you should) they get their own screen in the mobile app which is a great way to present key information (Serial #s, Model #'s, etc). You can also create jobs in the mobile app which is handy for me as I dispatch on the go. The biggest shortcoming I can see, although I don't really use it, is the reporting. I'm not really sure what it reports. I've mucked around with it but haven't gotten any valuable information out. There are some things I would like to do that I can't and some other things that I hope will evolve into something better but I think these guys know what they are doing. I see the product has had updates since I joined a little over a month ago and looking at past changes I can see that they have been continually improving and adding to the system. I've had good interactions with the help desk (although not always getting the answers I would like) and my rep has been attentive but not too attentive. Demo the software, you'll like it.

Fördelar:

Good Inventory Good presentation of information Good mobile app Easy to use Customization

Nackdelar:

missing some features, for example can't search by serial number

Svar för Synchroteam

för 6 år sedan

Thank you Robert for your positive feedback on Synchroteam¿s inventory functionality, ease of use, and mobile application. We are pleased to hear everythingIT has benefitted from our customizable user interface and job scheduling/tracking tools. We appreciate your observation of our reporting functionalities, and continue to release updates that enhance operational efficiency. Within our inventory module you now have the capability to search by serial number manually in the search bar, or scan the barcode of the item. Stay tuned to our blog (https://www.synchroteam.com/blog/) for information on new releases!

David James
Head of Service i Storbritannien
Informationsteknologi och tjänster, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

I have brought it into my last 3 companies

5,0 för 12 månader sedan

Kommentarer: I have used Synchroteam in 3 different companies and absolutely love how easily it can be configured, it solves a problem straight out of the box and can be instantly operational.

Fördelar:

Synchroteam is so easy to use and can be adopted within minutes. You can create everything from the most simple sign off reports to complex reports that need warrant dependable answers. The system is intuitive and can be used by the field engineers with the minimum of training.

Nackdelar:

The only issue I have is the management of stock and warehousing could be improved. The system need to allow for tiered locations and the consumption of parts on a specific job report. The online customer portal needs to be updated so a customer can only choose from their own activity without seeing all other clients.

Svar för Synchroteam

för 12 månader sedan

David, thank you! We appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that you find our platform easy to use. We appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.

Ryan
Ryan
Owner i Kanada
Verifierad LinkedIn-användare
Har använt programvaran för: 1-5 månader
Recensentens källa

Not great, not terrible

3,0 för 6 år sedan

Kommentarer: Price was the winning factor to why I started using this product. The sales team did a good job of presenting the potential of the product but a poor job of explaining the shortcomings that would become discovered in my first month of using it. Overall I'm not terribly happy with the investment and I won't be using it long-term. Unsure what I will move to going forward.

Fördelar:

The cost isn't terrible for what you can do. There are some interesting features that some might find really useful. It's quite customizable, so if the features are useful the level to which you can get with the tools such as reports can be quite the positive experience.

Nackdelar:

Pricing is in euro which makes the fluctuation of costs due to rising/falling dollar rates difficult to anticipate how much is withdrawn each month. I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible. The UI feels clunky. Pages don't load live changes made to progression of jobs and there is a lot of work that could have been done better. I feel like I've paid for a platform that was developed in the 1980's and hasn't been updated since. Like it was the beta of someone's project that was never finished, but now is being marketed as a completed product. It feels old, poorly managed, poorly supported, and like there is a general lack of care around what the end product looks like, does, and how it functions.

Svar för Synchroteam

för 6 år sedan

Thank you for your review Ryan, we appreciate your honest feedback. We apologize for the issues you are facing with reporting and the UI, and would love to get more information on the glitches you are experiencing so that we can resolve them promptly. Please contact our support team (https://www.synchroteam.com/contact.php) so that we can assist in improving the dynamic reporting workflows for Victoria Moss & Gutter. Also check out our latest update, which includes a time tracking module that syncs tasks seamlessly between the mobile application and Synchroteam¿s platform. For more information on the update visit https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/

Joe
Field Manager i USA
Telekommunikation, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Initial review

5,0 för 5 år sedan

Kommentarer: Scheduling, dispatching, time tracking. Would like to see the GPS and invoicing modules improved. See cons

Fördelar:

Streamlining of my team's dispatching process

Nackdelar:

Lead tech controls time on jobs. Need aux techs to control their own time. i.e. Lead tech gets to job and determines that he needs help, or techs arriving and leaving at different times. Also would like to see better flow between labor hours and invoicing. Labor hours should automatically transferred to the invoice. Also would like to see the GPS module improved to track actual location of techs and "geofencing" where techs would not be able to sign into a job until they are close to the job site

Svar för Synchroteam

för 5 år sedan

Thank you Joe for your review of Synchroteam's field service management software. We are pleased to know the Urban City Telecom team has been able to streamline their dispatching process, and have benefited from Synchroteam's scheduling and time tracking features. We appreciate your suggestions regarding labor hours transferred to the invoice, as well as geofencing technicians for clock in purposes, and will forward this along to our support team. We encourage you to reach out to our support team to discuss the best way to optimize each technician controlling their own time on the job. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.

Ben
Tech Consultant i Israel
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Excellent Software with excellent service

5,0 för 5 år sedan

Fördelar:

The scheduling, the custom job reports, and the automatic sycn with Zoho. And - SUPPORT. Any new integration needs support and the Synchroteam support are available immediately.

Nackdelar:

It is a bit hard to understand some of the documentation. Took some time to set up a custom job report

Övervägda alternativ: AI Field Management

Anledningar att byta till Synchroteam: Much more robust. Customizable for our needs.

Svar för Synchroteam

för 5 år sedan

Thank you Ben for your excellent review of Synchroteam's field service management solution. We are pleased to hear that you have found our support team useful and take advantage of our around the clock assistance. We are also glad to hear you are taking advantage of the sync with Zoho as well as scheduling and custom job reporting. Thank you for your feedback regarding our documentation, we will forward it to our support team for potential enhancements. Also, be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.