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Recollective
Vad är Recollective?
Recollective är en molntjänstleverantör. De fokuserar på att skapa en programvara för att göra det möjligt för byråer och företag att inleda samtal, upptäcka information och urskilja insikter som leder till bättre affärsbeslut. Genom att använda Recollective:s omfattande, kvalitativa onlineverktyg kan forskare samla in text-, foto- och videomedia, utföra kortsortering, fylla i tomrum, göra bildmarkerings- och videomarkeringsövningar samt mer kvantitativa uppgifter som undersökningar och gridd på mobil, i vilken skala eller varaktighet som helst.
Vem använder Recollective?
Professionella marknadsundersökare på både byrå- och företagsnivå med fokus på kvalitativ forskning.
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Recensioner av Recollective
They get what I'm trying to accomplish with my research...
Kommentarer: Overall, this software is a great value for the money. It's easy to set up, very visually appealing, and user-friendly. And the customer support reps in the chat feature are very knowledgable. I plan to continue using for future projects.
Fördelar:
I've used this software for 4 or 5 projects so far, and for the most part, it's very easy to use and has just the right amount of functionality in terms of question types, activity scheduling, etc. The BEST part is that you're not on your own – they offer a pre-launch checklist that covers all your settings and makes suggestions to help your activities be clear for the participants, and ensure that the data comes out clearly in the reports feature. They also offer helpful video tutorials for every function of the software.
Nackdelar:
The software I used before this was much more limited, but the support was more comprehensive, in that the support team would reach out directly to participants. With Recollective, I have to act as the go-between most of the time, which takes away from my time to read and moderate. They should really offer a 'deluxe' package that includes this service!
A fantastic choice for qualitative research
Kommentarer: Looking forward to running more studies with them soon
Fördelar:
Fantastic support team and very user friendly platform
Nackdelar:
Hard to say! The segmentation takes a bit of getting used to but all the resources are there to help you.
Svar för Recollective
för 9 månader sedan
Thank you for your kind words, Kate. We're happy to support you and your team!
Good plataform but has some details
Kommentarer: Like i said is a good plataform easy to work with but still has some problems with UX.
Fördelar:
The plataform is easy to use and understand for the people behind the study. The results are shown in a friendly way that is easy to share and explain to clients.
Nackdelar:
But still has some details to fix in the users interface for the people participating in the study. For example, let's say that the study has a filter, if a person doesn't fit the filter is shown the customizable message of "you didn't pass" but still under that message there is a "continue" button that leads you to a login page. That is confusing and people dont understand what to do. Other example, the cards type activity where you have to drag the cards into categories, that is not the same in a phone, you can't drag them. Also, the main page for users should be more friendly and the fact that it should be able a way to create a direct access on the phone, etc. Like that, I have seen other examples that needs to be worked with UX (user experience) for the participants. We need them to feel comfortable with the plataform and come back for more.
Övervägda alternativ:
Make your work life easier, more efficient and more creative with Recollective
Kommentarer: Recollective has helped us transform the way we interact with our audience to improve our offer, and in particular it has made it easier, more enjoyable, more creative and more efficient to carry out research activities. It has become well renowned within our company, with more and more colleagues adopting it as their research platform, which clearly shows we are very satisfied with the service they provide us with.
Fördelar:
There are many, many aspects I appreciate about the software, but the combination of its ease of use and varied functionality is probably what I like the most. The interface is extremely intuitive, which makes creating research activities, screening questions, segmentation etc... very quick and easy. The innovative functionality allows to interact with customers in more creative and engaging ways: for example, I can share a sample of our next book to a selected audience within our wider community, asking them to review each page and mark what they like or dislike, and follow this with more specific questions through polls or fill the blanks. The in-built result functionality makes it quicker to analyse results, which I can easily share with my colleagues. Overall, through this platform it takes infinitely less time to create, share and analyse research activities, and I am not exaggerating when I say Recollective has truly changed our work life, making it more enjoyable and productive.
Nackdelar:
It's hard to find something not to like about the software. An area for improvement could be the logic functionality available in the research activities, but there are plenty of workarounds that work just as well when there isn't an immediate solution. It also needs to be said that when something is not working as you wished, Recollective offer great customer service that helps find an alternative solution or even look at new developments.
Recollective Review
Kommentarer: My overall experience with Recollective has been great. The programming is fairly easy and the support team is amazing. Thank you!
Fördelar:
I love the flexibility of the software and the ease of use. Things are intuitive but whenever I had a question or an issue the support team is always there to help. They are very responsive and helpful.
Nackdelar:
Some features are missing or harder to set up however the recollective team is always listening and add the new requests to the list of future development. So if something is missing from the software that you need make sure to mention it to the support team and you might actually see it in the next software update.
Svar för Recollective
för 4 år sedan
Thanks for your kind words Ludmilla! We have so much more to come for Recollective!
