--- description: Få detaljerad information om Infobip, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Infobip: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Call Center](/directory/30007/call-center/software) > [Infobip](/software/127997/infobip) # Infobip Canonical: https://www.capterra.se/software/127997/infobip Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/127997/infobip?page=2) > Skapa meningsfulla kundrelationer i alla kanaler med Infobips fullstack-molnkommunikationsplattform. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Infobip? Infobip hjälper dig att bygga långsiktiga kundrelationer, leverera meddelanden och uppfylla efterfrågan och kundernas förväntningar, från banktjänster till fintech och försäkringar, kampanjer, behållande och on-demand-varumärken. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.6/5** | 14 Recensioner | | Enkel användning | 4.6/5 | Based on overall reviews | | Kundtjänst | 4.4/5 | Based on overall reviews | | Valuta för pengarna | 4.3/5 | Based on overall reviews | | Funktioner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Infobip - **Location**: London, Storbritannien - **Founded**: 2006 ## Commercial Context - **Startpris**: 0,01 US$ - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat - **Supported Languages**: engelska, franska, italienska, japanska, kinesiska, polska, portugisiska, ryska, spanska, svenska, thailändska, turkiska, ungerska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 209 more ## Funktioner - 2-vägs meddelanden - A/B Testing - Aktivitetspanel - Alerts/Escalation - Anpassning - Audio/Video Conferencing - Automatisering av marknadsföring - Automatisk respons - Call Center-hantering - Chatbot - Chatt och meddelanden - Datahantering - Dra och släpp - Droppkampanjer - E-post marknadsföring - Engagemangsspårning - Event utlösta åtgärder - Flera kommunikationskanaler - Flerkanalig datainsamling - Flerkanalsmarknadsföring - Flerspråkig - IVR - Inspelning av samtal - Instrumentbräda - Kampanjhantering - Kommunikationshantering - Kontaktledning - Kundengagemang - Kundsegmentering - Lead-hantering - Livechatt - Mallhantering - Mass-sms - Meddelandeanpassning - Mobilkuponger - Mänsklig överlämning - Målgruppsinriktning - Pushmeddelanden - Rapportering och analys - SIP-trunking - SMS Marketing - Samtalsdirigering - Schemalagt meddelande - Segmentering - Text till tal - Third-Party Integrations - Övervakning ## Integrations (19 total) - Adobe Campaign - CleverTap - Creatio CRM - Dynamics 365 - Genesys Cloud CX - JIRA Service Management - LeadSquared - LeadsBridge - Meta for Business - Microsoft Azure - Microsoft Power Automate - Oracle Responsys - Pipedrive - PubNub - Salesforce Marketing Cloud ... and 4 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport ## Category - [Call Center](https://www.capterra.se/directory/30007/call-center/software) ## Relaterade kategorier - [Call Center](https://www.capterra.se/directory/30007/call-center/software) - [IVR-program](https://www.capterra.se/directory/30231/ivr/software) - [Verktyg för SMS-marknadsföring](https://www.capterra.se/directory/30842/sms-marketing/software) - [VoIP-program](https://www.capterra.se/directory/30940/voip/software) - [IoT-program](https://www.capterra.se/directory/31016/iot/software) ## Alternativ 1. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Intercom](https://www.capterra.se/software/134347/intercom) — 4.5/5 (1131 reviews) 3. [Maropost](https://www.capterra.se/software/147905/maropost-marketing-cloud) — 3.9/5 (15 reviews) 4. [EngageBay CRM](https://www.capterra.se/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Twilio](https://www.capterra.se/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) ## Recensioner ### "Best platform for Email and SMS delivery" — 4.0/5 > **Darshan** | *18 augusti 2022* | Marknadsföring och reklam | Recommendation rating: 9.0/10 > > **Fördelar**: The best thing about Infobip is its customer support and service. They help in integration and other required process. The UI is very good and it provides clear reporting and billing. We regularly use this for SMS, Email marketing campaigns. Also, we recently integrated WhatsApp feature. > > **Nackdelar**: Nothing specific to call out in this section. Would love to have offers for old customers like us. > > My overall experience with Infobip is very good. I'll recommend this to everyone. ----- ### "Easy to use, once you get a hang of it" — 5.0/5 > **Sylvia** | *9 december 2020* | Finansiella tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: Infobip works like most CRMs out there but with a better visual. It is easy to use once you get a hang of it. > > **Nackdelar**: I think the way the functions are called are just different from the rest its peers. Even with experience working with different platforms, I find the naming convention of the functions hard to memorize. Infobip uses PEOPLE, SEGMENTS, TAGS, MOMENTS, COMMUNICATION, BROADCAST, FLOW. I wish they're just simply called Contacts, List, Tags, Campaigns. Even if I use the system multiple times a day, I still am not used to how the functions are called. I actually have a sticky note to identify PEOPLE = CONTACTS, SEGMENTS = LIST, TAGS = LIST etc. That's how tough it is. > > Infobip provides a holistic package to reach out to different channels using organization-specific business rules that can be customized. That's a big plus point. Personally, having access to our Account Manager \[SENSITIVE CONTENT HIDDEN\] who is dedicated to supporting our business throughout is a wonderful experience. I am also grateful to \[SENSITIVE CONTENT HIDDEN\] for her top of the class product knowledge and patience as I went through the process of understanding how the system works in the shortest time possible. ----- ### "Complete Platform" — 4.0/5 > **Chin Han** | *9 november 2020* | Konsumtionsvaror | Recommendation rating: 6.0/10 > > **Fördelar**: Complete suite of email, sms, push notification features. > > **Nackdelar**: Cost slightly high. Huge corporations can bring cost down but they need a dev team. > > So far quite smooth. No complaints is a good thing meaning it is stable. :) ----- ### "extraordinary product" — 5.0/5 > **Giovanni** | *1 februari 2024* | Finansiella tjänster | Recommendation rating: 7.0/10 > > **Fördelar**: it's availlable in a lot of countries where we have our product. > > **Nackdelar**: very big company, sometimes it forgets about the customers ----- ### "Quite good with SMS marketing" — 5.0/5 > **Ahmad Idzuan** | *1 december 2021* | Medicinska apparater | Recommendation rating: 8.0/10 > > **Fördelar**: Infobip is a must have software for a SMS marketing campaign. It can handle thousand of contact list easily. > > **Nackdelar**: The cost is the main thing that we are very careful while using this software and i believe it is more suitable for medium or large organization. ----- Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/127997/infobip?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/127997/infobip) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data