--- description: Få detaljerad information om Netigate, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Netigate: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Mätprogram](/directory/30092/survey/software) > [Netigate](/software/127979/netigate) # Netigate Canonical: https://www.capterra.se/software/127979/netigate Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/127979/netigate?page=2) > Analysera kund- och medarbetarfeedback, höj NPS upp till 3x och hantera data enligt GDPR och de strängaste EU-standarderna. > > Verdict: Rated **4.6/5** by 25 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Netigate? Våra kunder är banker, vårdgivare, återförsäljare online och i butik, allmännyttiga företag, besöksnäringsföretag och mer. Kräver GDPR-kompatibel och ISO-certifierad lösning för VoC och VoE. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.6/5** | 25 Recensioner | | Enkel användning | 4.5/5 | Based on overall reviews | | Kundtjänst | 4.8/5 | Based on overall reviews | | Valuta för pengarna | 4.3/5 | Based on overall reviews | | Funktioner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Netigate - **Founded**: 2005 ## Commercial Context - **Pricing model**: (Gratis provperiod) - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat - **Supported Languages**: afrikaans, albanska, arabiska, baskiska, bengali, bulgariska, danska, engelska, finska, franska, georgiska, grekiska, hebreiska, hindi, isländska, italienska, japanska, kambodjanska, katalanska, kinesiska, koreanska, kroatiska, lettiska, litauiska, makedonska, malajiska, nederländska, norska, persiska, polska, portugisiska, rumänska, ryska, serbiska, slovakiska, slovenska, spanska, svenska, swahili, thailändska, tjeckiska, turkiska, tyska, ukrainska, ungerska, urdu, vietnamesiska - **Available Countries**: Albanien, Amerikanska Jungfruöarna, Andorra, Anguilla, Antigua och Barbuda, Argentina, Aruba, Bahamas, Barbados, Belarus, Belgien, Belize, Bermuda, Bolivia, Bosnien och Hercegovina, Brasilien, Brittiska Jungfruöarna, Bulgarien, Caymanöarna, Chile and 82 more ## Funktioner - Aktivitetspanel - Aktivitetsspårning - Anonym feedback - Anpassningsbara formulär - Anpassningsbara frågor - Anpassningsbara mallar - Användningsspårning / Analytics - Benchmarking - Data Import/Export - Datautvinning - Datavisualisering - E-post marknadsföring - E-posthantering - Engagemangsspårning - Feedback-hantering - Flera kommunikationskanaler - Flerkanalig datainsamling - Flerkanalsdistribution - Flerspråkig - Frågebibliotek - Frågeställning - Goal Setting/Tracking - Hantering av negativ feedback - Hantering av undersökning / omröstning - Hoppa över logiken - Instrumentbräda - Kommunikationshantering - Kundengagemang - Kundsegmentering - Kundupplevelseshantering - Löpande feedback - NPS av kunder - Offline svarsamling - Ombordstigning - Prestationshantering - Prestationshantering - Pulsundersökningar - Rapportering och analys - SMS-meddelanden - Segmentering - Spårning av framsteg - Third-Party Integrations - Trendanalyser - URL-anpassning - Undersökningar och feedback - Undersökningsstruktur NPS - Varningar / Meddelanden - Visuell analys - Åtgärdshantering - Övervakning av klagomål ... and 1 more features ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - Chatt ## Category - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) ## Relaterade kategorier - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) - [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software) - [Programvara för 360-graders feedback](https://www.capterra.se/directory/30666/360-degree-feedback/software) - [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software) - [Programvara för medarbetarundersökning](https://www.capterra.se/directory/30817/employee-engagement/software) ## Alternativ 1. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews) 2. [Questback](https://www.capterra.se/software/1037172/questback) — 4.7/5 (50 reviews) 3. [XM for Customer Experience](https://www.capterra.se/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 4. [CustomerHero](https://www.capterra.se/software/153472/startquestion) — 4.9/5 (175 reviews) 5. [SurveySparrow](https://www.capterra.se/software/168823/surveysparrow) — 4.4/5 (121 reviews) ## Recensioner ### "Overall great product that could be even better with sone additional power user features" — 5.0/5 > **Aleksandar** | *4 maj 2021* | Ledningsrådgivare | Recommendation rating: 9.0/10 > > **Fördelar**: Netigate is a very easy to integrate and administrate. It offers great features, amazing reporting and analytics dashboards, extremely easy user onboarding via video tutorials and has intuitive interface. Extremely helpful and competent customer support team. > > **Nackdelar**: Some features for power user could be improved, such as support for custom JavaScripts, scripting of custom functions and elements. > > Overall Netigate is a great solution. It offers not only the survey software, but a complete service around it. From designing the right questions to analysis. ----- ### "Netigate - provides my organization with the data we need to continously improve CX/EX/UX\!" — 5.0/5 > **Carina** | *13 januari 2023* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: The ease of using, posibility to add own templates to get our look-and-feel, translating the survey into multiple languages is easy. The logics one can build based on responses, with auto-emails to key stakeholders that can take actions directly is amazing\! > > **Nackdelar**: The only thing I can up with is that I think it takes too long time before an improvement suggestion is tagged as received and reviewed. > > Working with Netigate as a company is a partnership - they are (still) not too large, they keep a familiar feeling when contacting them. And working with a company that has CX/UX/EX as their sole business idea ant not a part of a large portfolio of solutions is beneficial. They know their thing\! ----- ### "Overall feedback" — 4.0/5 > **Marie** | *12 september 2019* | Kundservice | Recommendation rating: 8.0/10 > > **Fördelar**: Easy to navigate, easy to set up customized surveys and good support > > **Nackdelar**: Issuing in survey send outs, impacting the quality and UX > > Good. ----- ### "Netigate: Great solution to conduct your own surveys" — 5.0/5 > **Niklas** | *21 april 2021* | Finansiella tjänster | Recommendation rating: 9.0/10 > > **Fördelar**: In particular, we do like the following aspects of Netigate's online survey solution: - Very customer friendly product, its easy and convenient to set up your own surveys - Several options to deliver your survey to the recipient (e.g. unpersonal link, personalised link, QR-Code) - Professional look and feel (both for recipient of the survey and the market researcher) - Dashboards to evalute the results of your survey (incl. an export option to PPT/pdf files in your corporate design) - Good user support (Success center, onboarding support for new additional users as well as highly reachable technical support) - Data security (Netigate servers located in European Union) > > **Nackdelar**: For us, there are not too many con's in regards to Netigate's online survey solutions. We would appreciate a visualised logic tree when you set up a survey. This feature would help to see if the logics, the user is set to implement in the questionnaire, actually work. > > Deutsche Leasing is happy to have teamed-up with Netigate as we have used its online survey platform with our partners and employees extensively over the past years. In this context, Netigate’s online survey solution has enabled us to get a better understanding of our external market environment as well as it has supported us to enhance the feedback culture within our company. ----- ### "Netigate as a" — 4.0/5 > **Jessika** | *10 juli 2019* | Mattillverkning | Recommendation rating: 9.0/10 > > **Fördelar**: The system is easy to use both in terms of creating a survey and sending out. > > **Nackdelar**: The report function is difficult. I would like our leaders to be able to enter the system and take out a report themselves. This without the license cost being too high. One could send out both to the e-mail adress and sms for the same survey. > > Overall, my need with Netigate works well ----- Page: 1 / 2\ Nästa: [Next page](https://www.capterra.se/software/127979/netigate?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/127979/netigate) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data