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Capsule

Capsule

Vad är Capsule?

Ett jättebra CRM-verktyg för företag med tio till 1 000 anställda. Över 15 000 kunder runt om i världen använder Capsule för att organisera sina kundinriktnings- och försäljningsaktiviteter bättre. Capsule är enkel att använda, men ändå kraftfull och anpassningsbar så att du kan anpassa den till din verksamhet. Den kan integreras med andra populära appar som Google G Suite, Google Data Studio, MailChimp och Zapier så du får avancerad försäljningsautomatisering. Från så lite som 18 USD per användare kan du komma igång på bara några minuter med en (gratis provperiod.

Vem använder Capsule?

Ägare av små och växande företag som vill organisera sin verksamhet och sina kunders aktiviteter bättre. Försäljnings-/marknadsföringschefer/högsta ledning för små till medelstora företag som letar efter en säljlösning.

Capsule Programvara- 1
Capsule Programvara- 2
Capsule Programvara- 3
Capsule Programvara- 4

Är du inte helt övertygad om Capsule? Jämför med ett populärt alternativ

Capsule

Capsule

4,5 (159)
18,00 US$
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VS.
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Gröna staplar visar den högst rankade produkten baserat på det genomsnittliga betyget och antalet recensioner.

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Recensioner av Capsule

Medelpoäng

Totalt
4,5
Enkel användning
4,6
Kundservice
4,5
Funktioner
4,3
Valuta för pengarna
4,6

Recensioner efter företagsstorlek (antal anställda)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Hitta recensioner efter betyg

5
62%
4
30%
3
7%
2
1%
1
1%
Peter
Peter
Director i Storbritannien
Verifierad LinkedIn-användare
Flyg och rymd, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Övervägda alternativ:

Best CRM I've ever used

5,0 för 3 år sedan

Kommentarer: Peace of mind for my business

Fördelar:

Visual presentation of the data, ease of access, monthly subscription, data capture, project tracking, email link capability, mobile access.

Nackdelar:

The CRM had no functions that I disliked

Svar för Zestia

för 3 år sedan

Hi Peter, Chloe here from Capsule. Thanks for taking the time out to write a review about Capsule - we're really glad it's helping your business!

Robert
Robert
CEO i Australien
Verifierad LinkedIn-användare
Utbildningsförvaltning, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

A simple CRM that allowed us to hit the ground running

4,0 för 2 år sedan

Kommentarer: Overall I have been pleasantly surprised. I at first thought the system would be too underpowered for what we needed, but it has actually delivered on what we have needed and the simplicity of changing things has allowed us to easily experiment with our processes until we have things right. It has suited our small team very well - and I look forward to seeing how well it scales with us.

Fördelar:

I like the simplicity of the system. It was very quick and easy both to setup (and make changes to) and then to use the system. It has been very easy to train new employees on. The system has some good power around workflows - which have helped us lock down our processes and helped new staff to follow them. It has a good integration with Xero which has saved us a lot of time and has just released an integration into a mail campaign tool (Transpond) which looks to be a nice added bonus.

Nackdelar:

The system doesn't have a document generation tool (so you need to generate invoices and quotes in a separate system). It also is comparatively underpowered in the reports you can generate (even when you upgrade to the higher tiers that have additional reporting functionality). You can export full data sets to CSV - so we have built what we needed in Excel, but it would be nice to have it saved as reports and visualisations in the system. There also isn't the flexibility around notifications that I am previously used to (and so we have had to adjust the workflows a little).

Svar för Zestia

för 2 år sedan

Hi Robert, Chloe from Capsule here. Thanks for taking the time to write a detailed review - it really helps our team when we receive first-hand feedback. We're so happy to hear that Capsule is helping your business and saving you time in a variety of ways. We've also taken onboard your feedback regarding document generation, reports and notifications. If anything should change on any of those fronts - you'll be the first to know. Regardless, we're very happy that you've been surprised by Capsule and look forward to helping your business scale in the future.

Caroline
Ops Director i Storbritannien
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

We drive our business forward with Capsule

5,0 för 4 veckor sedan Nytt

Kommentarer: Capsule has become the key driver of business growth for us, and we track everything through it. No exceptions.

Fördelar:

Really simple and intuitive to use. Good organisation, we like it so much we hired someone to run Capsule full-time as the ROI was clear to see.

Nackdelar:

To be able to send emails from within capsule, but appearing to arrive from my own email address.

Verifierad recensent
Verifierad LinkedIn-användare
Datormjukvara, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Features and Format Lacking, Good for the Basics

3,0 för 5 år sedan

Kommentarer: Overall, Capsule seems middle-of-the-road. It's been useful as a database to keep our pipeline and outreach organized at a base level but hasn't impressed beyond that.

Fördelar:

The ability to export to Mailchimp has been very useful, it allows us to immediately update lists without having to go through multiple extra steps.

Nackdelar:

Certain features I'm used to in a CRM are missing. The only way to correlate multiple organizations (as a subsidiary or similar case) is to make a note of it in the organization description and that doesn't link through. You're also unable to categorize a contact under multiple organizations, so you need to create a new person with the same name if you want to put them under more than one company. It would also be nice to have a better search and reporting function. The only things you can search for are the person, organization, case, and note content, so every other bit of information you'd like to search for and compile must be placed as a tag, which gets clunky and disorganized easily. There is some sales pipeline reporting, but the options are not as robust as other CRM systems I've used in the past.

Ben
Owner i Australien
Fritid, resor och turism, Egenföretagare
Har använt programvaran för: Gratis provperiod
Recensentens källa

Day #1 of the evaluation

4,0 för 5 månader sedan

Fördelar:

DAY #1 - yes, I know, I know its early days but after using a high-powered corporate CRM for 20 years I find Capsules underlying principles of operations intuitive , and easy to understand. I accept there is much to do to get me back up and running in my small business but I'm really confident after my painful transition from a large US corporate CRM that it wont be as painless and frustrating. Also let me highlight an outstanding feature of Capsule. Hardware, software, R&D catchup, and leapfrog etc is the nature of the industry. But what my intuition tells me after a long time in the game what will set this company apart (and I've seen many over the years: good and abysmal) is the quality and calibre of the support. The support team wants me to succeed! :) and that gives me a lot of energy. I have spent 40 years in the IT game and to get a support response from halfway round the world in 4 hrs gives me great confidence. I will report back again year!

Nackdelar:

I will report back in the next 6 months to give an update.