I 17 år har vi hjälpt företag
välja bättre programvara

Vad är Agorapulse?

Agorapulse är ett social media management-verktyg som gör det möjligt för byråer, företag och marknadsförare att hantera alla sina meddelanden på sociala medier, schemalägga och publicera innehåll, identifiera viktiga influencers, övervaka sociala kanaler och få fantastiska rapporter, allt i en lättanvänd instrumentbräda. Agorapulse stöder för närvarande Facebook, Twitter, Instagram, YouTube och LinkedIn. Ytterligare kostnadsfria verktyg inkluderar Easy Advocacy (medarbetarförespråkare/delning) och AdsReport (rapportering av Facebook-annonser).

Vem använder Agorapulse?

Medelstora byråer, medelstora företag och vissa företagsvarumärken.

Var kan Agorapulse användas?

Molnbaserad
På plats

Om leverantören

  • Agorapulse
  • Belägen i San Francisco, USA
  • Grundades 2011

Support för Agorapulse

  • Telefonsupport
  • 24/7 (Live-support)
  • Chatt

Tillgängliga länder

Argentina, Australien, Belgien, Bolivia, Brasilien och 33 andra

Språk

engelska, franska, spanska, tyska

Prissättning av Agorapulse

Startpris:

69,00 US$/månad
  • Erbjuder en gratis provperiod
  • Ingen gratisversion

Agorapulse har ingen gratisversion men erbjuder en gratis testversion. Agorapulsebetald version börjar på 69,00 US$/månad.

Prisplaner

Om leverantören

  • Agorapulse
  • Belägen i San Francisco, USA
  • Grundades 2011

Support för Agorapulse

  • Telefonsupport
  • 24/7 (Live-support)
  • Chatt

Tillgängliga länder

Argentina, Australien, Belgien, Bolivia, Brasilien och 33 andra

Språk

engelska, franska, spanska, tyska

Agorapulse videor och bilder

Agorapulse Programvara- 1
Agorapulse Programvara- 2
Agorapulse Programvara- 3
Agorapulse Programvara- 4
Agorapulse Programvara- 5
Visa 6 till
Agorapulse-video
Agorapulse Programvara- 1
Agorapulse Programvara- 2
Agorapulse Programvara- 3
Agorapulse Programvara- 4
Agorapulse Programvara- 5

Funktioner i Agorapulse

  • Aktivitetspanel
  • Anpassningsbara rapporter
  • Automatiserad publicering
  • Datavisualisering
  • Engagemangsspårning
  • Flerkanalig datainsamling
  • Hantering av flera konton
  • Inläggsplanering
  • Innehållshantering
  • Instrumentbräda
  • Integration av sociala medier
  • Kampanjanalys
  • Kampanjhantering
  • Konkurrensanalys
  • Konkurrentövervakning
  • Kundengagemang
  • Kundsegmentering
  • Lead-engagemang
  • Nyckelordsspårning
  • Omvandlingsspårning
  • Prestandamätningar
  • Rapportering och analys
  • Rapportering och statistik
  • Samarbetsverktyg
  • Spårning av hashtagg
  • Sökordsfiltrering
  • Trendanalyser
  • Varumärkesspårning
  • Visuell analys
  • Övervakning av sociala medier

Agorapulse Hitta alternativ 2021 - Capterra Sverige

Schemalägg obegränsade inlägg, hantera sociala nätverk, spåra samtal och mät prestanda från en enda instrumentbräda.
Zendesk erbjuder en riktigt bra kundservicelösning.
Upptäck, attrahera och engagera kunder med Brandwatchs lösning för hantering av sociala medier. Officiell partner till Meta, Twitter, TikTok Lär dig mer om Brandwatch
Meltwaters verktyg för sociala medier hjälper dig att skapa, hantera och mäta kampanjer och strategier för sociala medier i realtid.
Marknadsföringslösning för sociala medier som hjälper företag att samla in foton och videor för att återpublicera dem i marknadsförings- och handelskanaler.
Facelift Cloud är en förstklassig programvara för social media management som hjälper ditt varumärke att centralisera alla sociala medieaktiviteter i ett verktyg.
Loomly är plattformen för varumärkesframgångar som ger marknadsföringsteam möjlighet att samarbeta, publicera och mäta.
Ett av de mest användarvänliga verktygen för arbete med sociala medier, för en effektiv samarbets- och godkännandeprocess i marknadsföringsteam.
Över 100 000 kunder i mer än 120 länder använder HubSpots prisbelönta programvara för att locka, engagera och glädja sina kunder.

Recensioner av Agorapulse

Medelpoäng

Totalt
4,6
Enkel användning
4,6
Kundservice
4,7
Funktioner
4,3
Valuta för pengarna
4,4

Recensioner efter företagsstorlek (antal anställda)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Hitta recensioner efter betyg

5
61%
4
35%
3
3%
2
0%
1
0%
Dan
Dan
Social Media Manager i USA
Verifierad LinkedIn-användare
Bil, 1 001‒5 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

One of the Best Social Media Scheduling Platforms

4,0 för 4 år sedan

Kommentarer: I am very happy with this tool and recommend using it.

Fördelar:

AgoraPulse is one of the best Social Media Scheduling tools I've ever used - and I've experimented with many platforms. Some of the features I like about AgoraPulse are: Listening - Most platforms do a bismal job helping you listen (or search for key words related to your organization) on social media. Not only does Agorapulse do a fantastic job of this for us, but they have also integrated the ability to comment on posts through your company's Facebook Ad Account. Usually, this isn't the case. Usually, if you want to see those comments, you have to visit Facebook's Ad Manager and navigate your way through menus and options - PER EACH AD - to get to the comments. Exhausting, right? Agorapulse brings it all into the platform and even allows you to filter those comments in or out of your "listening" dashboard or routine. Magnificent! Automation/Queues - Queues allow you to post content at different times on different days. The beauty of a queue gives the content creator freedom to stay in the creative mind without having to worry about minor date and time details. We want all of our posts to reach as many people as possible but it's hard to switch from left-brain to right-brain thinking every 2 minutes. With a queue, since you've already established the best dates and times per social platform, all you have to do is churn out creative content and allow the queue to works its magic. Again, this makes life so much simpler!

Nackdelar:

Unfortunately, the Calendar View does not have the ability to "drag & drop" posts from one date to another. It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.

Svar för Agorapulse

för 4 år sedan

Hi Dan, So glad to hear how much you're liking managing your social media profiles with Agorapulse. Isn't the inbox treatment of ad comments a super time saver? You can definitely drag and drop content on your publishing calendar. Reach out to our sales team for more information. Warm regards, Lisa at Agorapulse

Emily
Emily
Digital Marketing Specialist i USA
Verifierad LinkedIn-användare
Flygbolag/flyg, 5 001‒10 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

AgoraPulse is indispensable if you are managing multiple accounts.

5,0 för 3 år sedan

Kommentarer: AgoraPulse really has been integral to my day to day workflow. While I have minor complaints, I'd recommend this tool to anyone needing to manage and schedule social media.

Fördelar:

I like that this product gives me the number of social profiles I need (35) without having to piece together multiple accounts with a product. It lets me have one dashboard to manage everything that is going on with our social accounts as well as who is mentioning us on their own accounts.

Nackdelar:

I don't have a lot to complain about with AgoraPulse. I really have two main complaints. 1. They develop tools that I don't feel are helpful at an enterprise level-such as their integration with Canva. I'm sure Canva is great for a lot of people, but at the agency level, invest in a designer or the correct software to follow your brand guidelines. 2. They have introduced some new features recently that require you to upgrade your account. I feel like I am already paying at the higher end of their offerings and these teasers are just that if I can't access the new functionality.

Svar för Agorapulse

för 3 år sedan

Hi Emily, Herre's Samia from the Product Team. I'd like to thank you for sharing this review with our team! I am unable to see your email listed here but I would love to have to the opportunity to chat with you to better understand your suggestions. Feel free to reach out to me at [email protected] Best, Samia

Verifierad recensent
Verifierad LinkedIn-användare
Arkitektur och planering, 501‒1 000 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

AgoraPulse: amazing app for Influencers

3,0 för 2 år sedan

Fördelar:

The platform is user-friendly and easy to navigate, allowing me to schedule and publish posts, monitor engagement, and track analytics with ease. The team collaboration feature is particularly helpful as it allows me to work with my colleagues on social media strategies and campaigns. That's make it special.

Nackdelar:

I have found it to be somewhat lacking in certain areas. I have experienced some glitches and bugs when using the platform, causing frustration and delays in my work. Lastly, the pricing is a bit steep compared to other social media management tools on the market, which may not be feasible for smaller businesses or individuals.

Cynthia
Cynthia
CFO i USA
Verifierad LinkedIn-användare
Alternativ medicin, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

The most amazing social media software investment you can make!

5,0 för 3 år sedan

Kommentarer: The customer service is out of the world and remarkable. It is very stressful running a business in general, however, if you lack social currency, you lack any growth potential, so start and up your game today! We love you Agorapulse, thank you for taking our team of students under your angel wings!

Fördelar:

Agorapulse is absolutely amazing. We have been using them for several months for numerous social channels and groups that we have scaled from ZERO to HERO. If you get the premium version of Agorapulse they open up access to an educational academy that is valued at $1K. This has saved us money and time. Many of our students at Assuaged.com have been able to find and secure jobs because of this advanced social media training. It takes time, trial, and error to figure out what works, and what does not work. Agorapulse is truly the answer to all of your social media needs, especially the advanced reporting and ability to post in GROUPS, not many social media platforms support the type of features that Agorapulse has. If we didn’t have this software, I have no clue where we would be, it is simply a life-saver and true golden investment that you won’t regret.

Nackdelar:

We LOVE everything about Agorapulse, it is A LOT to learn, but with time and patience it works out!

Svar för Agorapulse

för 3 år sedan

Hey Cynthia, My name is Samia and I'd like to thank you for sharing such an extraordinary review with the community! If you have any suggestions on how we could improve your experience even more, just let us know! Best, Samia

Dustin W.
Dustin W.
Founder i USA
Verifierad LinkedIn-användare
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Best in class by far

5,0 för 4 år sedan

Kommentarer: I've tried dozens of other social media apps and tools. None of them come close to the combination of features and support. Agorapulse is, without question, the best in class social media marketing software.

Fördelar:

The unified product features are a life-saver for my team and I. Being able to plan/schedule content, monitor/respond to mentions, and gain valuable insights from analytics all in one place makes our jobs so much easier. The UI is great to look at and intuitive, and the team behind it is responsive and extremely caring about their customers.

Nackdelar:

There are a few areas in which I think the content scheduling workflow could be faster or more efficient.

Övervägda alternativ: Sprout Social

Anledningar att välja Agorapulse: The other tools were extremely limited OR were too expensive to get everything I needed out of them. Not to mention most of the other tools I tried had UI/UX that wasn't as good as Agorapulse.

Anledningar att byta till Agorapulse: Agorapulse is the total package. Features (that work), support that is quick and friendly, UI/UX that makes the job easier and more fun, and a fair price.

Svar för Agorapulse

för 4 år sedan

Hi Dustin, Thank you for leaving such an awesome review about Agorapulse. We strive to make your team's lives easier, and it sounds like we've been achieving that! We would love to hear your thoughts on how the content scheduling workflow could be faster and more efficient. Can you reach out directly to us to elaborate? Thanks! Candace Agorapulse

Mike
Mike
President i USA
Verifierad LinkedIn-användare
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Agorapulse for Social Media Management Success

5,0 för 5 år sedan

Kommentarer: It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.

Fördelar:

Agorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social. The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool.

Nackdelar:

Nothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something.

Övervägda alternativ: Sprout Social

Anledningar att välja Agorapulse: Ease of use and interface, teaming ability was simpler and more intuitive.

Anledningar att byta till Agorapulse: Interaction with their team, features, and ease of use were key.

Svar för Agorapulse

för 5 år sedan

Thanks for the review and your longstanding support of Agorapulse. Michael! Lisa at Agorapulse

Sara
Sara
Creative Design Specialist i USA
Verifierad LinkedIn-användare
Konstruktion, 1 001‒5 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

The Best Kept Secret: Social Media Marketing Tool, Agorapulse is the magician behind the curtain

5,0 för 5 år sedan

Kommentarer: Anytime I have had an issue with Agorapulse (my issues were user errors, lol) my chat interactions with support have been absolutely delightful. The response to any of my inquiries has been surprisingly quick and everyone I have dealt with has felt real and with just the right touch of humor to keep things fun. Agorapulse has made social media management FUN and giving me confidence when managing it all by myself could easily have turned into a scary nightmare! I can't say enough good things about my experience with Agorapulse. I'm a huge fan and advocate!

Fördelar:

I took over our social media marketing in the middle of last year. Social Media Management is not what I do full time. Instead, it's a tiny portion, and I have minimal time to dedicate myself to it. I began hunting for software to help me quickly balance everything. (I knew from experience I did not want to use Hootsuite. Several of us have tried it and found it challenging to manage our social media accounts with Hootsuite.) After doing a little digging, I stumbled across AgoraPulse and decided to give it a try for a year. And I have been incredibly happy that I made that decision! This platform has made it so simple to set up a posting calendar. (For example, I can have a job post shared on our Facebook page every Monday morning. And our LinkedIn page every Wednesday afternoon.) Once I had my calendar set up with the types of posts I plan to create; I simply had to start adding to the queues. Then, Agorapulse rotates my posts, in those pre-selected slots, for the length of time I determine for each post. Agorapulse is fantastic as a listening tool as well! I love the control that I have. I love the easy-to-understand data that I always have at my fingertips, ready to show upper management of our social reach. I love that I can easily access Agorapulse from online and the app on my phone. And I love how effortless it is to create and post current marketing content across all of our accounts/platforms. Agorapulse has made me look like a professional!

Nackdelar:

My single issue has been in regard to payment. My company requires me to pay vendors by check using an invoice. Unfortunately, Agorapulse is not (or was not at that time) set up to receive payment inside the United States and I am currently unable to set up vendors outside the United States. So, we had to get creative and pay using a one-time-use debit card set up specifically for my annual subscription. We were able to figure it out and everyone I dealt with was very accommodating (they even extended my trial until payment could be arranged), but it would be much easier for our needs if Agorapulse was set up to receive payment to a PO Box or something within the US. Until this is changed, I will have to have these one-time-use debit cards created annually. Agorapulse is absolutely worth it, but it is a teeny bit annoying.

Svar för Agorapulse

för 5 år sedan

Sara, You have so many great quotables here! First of all, I'm sure you looked like a professional *before* you used our tool, but I'm glad that having us is icing on your professional cake! I'm equally happy to hear that we bring fun to your social media management. I wish there was something we could do about the invoice situation -- but if there's anything else we can do for you, definitely reach out to your friends on the support team! Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Matt
Matt
Chief Executive Officer i USA
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Recommending AgoraPulse for Social Media Management Platform

5,0 för 5 år sedan

Kommentarer: Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Fördelar:

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Nackdelar:

Overall the platform works great and I strongly recommend it. My complaints are pretty minor. 1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying. 2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Svar för Agorapulse

för 5 år sedan

Hi there Matt, Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about. Here's to your continued social media success! Lisa

Amy
Amy
CEO, Marketing Director i USA
Verifierad LinkedIn-användare
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Most robust with client approval process

5,0 för 4 år sedan

Kommentarer: We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.

Fördelar:

Our team has enjoyed using shared calendars with clients. The approval process has been easy for our team and clients. Reports are simple and beautiful, eliminating our need for additional weekly reporting tools.

Nackdelar:

We could really use a "pause all content" option or kill switch for a brand or account. Especially in 2020, this function would be helpful. The queue/category workaround is clunky. A client approval process for queues would also be beneficial. Without the ability to have clients approve that content, queues are useless to us, unfortunately.

Övervägda alternativ: Brandwatch

Anledningar att välja Agorapulse: Lack of tech support, client approval process, and adequate reporting.

Tidigare programvara: Zoho Social

Anledningar att byta till Agorapulse: Features and price.

Svar för Agorapulse

för 4 år sedan

Thanks for sharing your experience with us! I am so glad to hear that you've enjoyed working with our Shared Calendars. I've just added your vote to the suggestion to add a "pause all content" button. Again, thank you for sharing that suggestion with us!

Lainey
Lainey
Director i Nya Zeeland
Verifierad LinkedIn-användare
Marknadsföring och reklam, Egenföretagare
Har använt programvaran för: 2 + år
Recensentens källa

Agorapulse

5,0 för 2 år sedan

Kommentarer: Agorapulse just saves so much time by bringing the whole social media management process into one place.

Fördelar:

Agorapulse is constantly looking to improve the platform and there is a built-in forum that allows users to suggest improvements. So with this continuous development they are able to keep ahead of the competition and roll on new features on a regular basis.

Nackdelar:

The price! The caps on profiles make it really expensive to provide basic social media management to small businesses. With the currency exchange, I can be spending $150-$200/month per client.

Övervägda alternativ: Sprout Social

Anledningar att byta till Agorapulse: The listening tools and community management were easier to use and the support was great.

Verifierad recensent
Verifierad LinkedIn-användare
Internet, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

an efficient and easy-to-use social media management tool

4,0 för 2 år sedan

Kommentarer: my experience with Agorapulse is quite good because despite the shortcomings it helps me in my daily tasks

Fördelar:

I like it because it helps me plan publications, track performance, and measure results

Nackdelar:

I think some features are missing compared to other similar software. Also the user interface is not very intuitive.

Madison
Marketing Specialist i USA
Sjukhus och hälsovård, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Easy to Use, Increases Productivity, and Allows for Admin Approvals

5,0 för 4 år sedan

Kommentarer: Overall, our experience with Agorapulse has been extremely positive. We are no longer having to spend time every day posting to separate platforms, we are more easily able to get approvals on posts, and we've been able to easily target analytics to find the best days and times to post. We are very happy with our experience thus far.

Fördelar:

Agorapulse is incredibly easy to use and has increased the productivity of our marketing team. It saves us hours of work, and we can plan campaigns easier than before we had the tool. In addition, Agorapulse is the only scheduling tool we found that has a post approvals calendar, which is essential for our team. Our administrators love the approvals calendar and love the platform and how easy it is to use. Integrating Agorapulse into our daily routine was seamless and we immediately noticed the improvements in our productivity, creativity, and ability to be more active across all platforms/channels.

Nackdelar:

There are only a couple of features our team feels could use some improvement. We frequently run into issues with the 5MB photo size restriction (across all platforms). We also wish it was easier to post a photo carousel from Agorapulse to Instagram without having to send a notification to a phone because we've had issues getting the feature to work, and we often have to schedule a separate post to Instagram and choose only one photo versus posting an entire carousel. However, considering the pros of this software and the increase in productivity we've seen since implementing it, these are small takeaways and not extremely difficult to work around when needed.

Svar för Agorapulse

för 4 år sedan

Hi Madison, What a delight to read how efficient your content approval with our new Shared Calendars! Isn't a big timesaver? As soon as Instagram's API lets third party directly publish carousels, we'll add it to our dashboard. Fingers crossed! Lisa at Agorapulse

Verifierad recensent
Verifierad LinkedIn-användare
Pr och kommunikation, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Expensive but solid functionality and support

4,0 för 4 år sedan

Kommentarer: Happy except for the price. Found them responsive for tech support, even respond to feature requests

Fördelar:

1. The company is always improving the product and really worked hard to match the native platform functionalities and built in feature requests over time – eg Facebook tagging a few years back. 2. Had good additional functions like contest support and prize winner picker, which we used quite a bit. 3. Now they have monthly social media experiments which is awesome for real truths.

Nackdelar:

1. Plans are Expensive 2. Does not integrate Google My Business 3. Visualisations in reports are hard for clients to understand. This is a pretty common problem across different SMM saas anyway — the charts are ok to see trends, but to many clients straight-up numbers are the most comprehensible. 4. Did not have automated publishing to Instagram during the years we used Agorapulse so we had to pay for another app that did allow it and eventually stopped using Agorapulse for this reason. By the time they had this feature we were locked into an annual plan for that other app

Svar för Agorapulse

för 4 år sedan

Hi there, Thank you for your review of Agorapulse! We want to let you know that you are heard and would love to be able to talk with you more about your review. Please feel free to reach out to me or our support so we can talk with you directly! So happy to hear you appreciate us constantly improving Agorapulse! We strive to give you the BEST. Talk with you soon, Candace Agorapulse

Fanni
Marketing Strategist i Storbritannien
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Growing with Agorapulse

5,0 för 3 år sedan

Kommentarer: We've moved from using 3 different social management tools (Later, Buffer and Facebook Business Manager) and we love the product because it's easy to use, fosters collaboration and has great, detailed reporting.

Fördelar:

Agorapulse is really easy to use and it also has a wide range of features. As a marketing agency we manage a large number of profiles, and Agorpulse helps us keep track of our posts, engagement, messages and analytics all at once. The reports are detailed and save us time by being downloadable as PDFs, instead of having to go into the social media app itself and compile data manually. The shared calendar feature is amazing, we can get direct feedback from our clients and make changes as and when they request it. It's easy to delegate tasks between team members as well.

Nackdelar:

Sometimes the assign feature does not work until I log out and in again. The mobile app could use some serious improvement as it's hard to use and the most important features are hidden away/hard to find. It would be great if Agorapulse could do detailed Reels reporting and I would love to schedule the first comment and hashtags as well (like you can in Later.com) An agorapulse provided Link In Bio feature would be amazing.

Övervägda alternativ: Sprout Social

Anledningar att välja Agorapulse: It was hard to use 3 different products.

Anledningar att byta till Agorapulse: More features over Sprout Social at a similar price point.

Svar för Agorapulse

för 3 år sedan

Hi Fanni, Thank you so much for sharing your feedback and suggestions with us! We are glad to hear about your experience with our tool and I'm excited to let you know that some of the features that you suggest are on the way ;-) I'll share more details with you internally. Cheers, Samia

Alyssa
Social Media Marketing Specialist i USA
Finansiella tjänster, 201‒500 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

We Love Agorapulse!

5,0 för 3 år sedan

Kommentarer: We truly LOVE Agorapulse and are so grateful for all that it can do and allows us to do across social media!

Fördelar:

Since selecting Agorapulse as our social media management software, our content management, planning, scheduling, and posting has been a breeze. We've seen such positive growth across all of our platforms, and are able to receive crucial, informative reports from Agorapulse to help us develop and nurture further growth and engagement. We are SO thankful for this platform!

Nackdelar:

While Agorapulse does a good job at integrating new features, I feel that further integrations would be helpful. The new Beta version of the content calendar does not seem to allow for automatic link shortening through bit.ly, and it would be worthwhile to have other, similar apps available (Rebrandly, which my company prefers to bit.ly, meaning the social team needs to manually create and input such links.) Also, some hiccups have occurred with this Beta feature, including failure to post content, duplicated posts, and more.

Övervägda alternativ: HubSpot Marketing Hub och Loomly

Anledningar att välja Agorapulse: We needed a more robust, social-focused, software to grow our business.

Tidigare programvara: HubSpot Marketing Hub

Anledningar att byta till Agorapulse: We felt that it was easier to use, was more cost-efficient, and better aligned with our needs.

Svar för Agorapulse

för 2 år sedan

Hey Alyssa, Thank you so much for sharing this review with us! We'ra so glad to hear about your positive experience with Agorapulse. I just wanted to let you know that it IS possible to use bit.ly to shorten your links! You can choose between pulse.ly and bit.ly. Hope this helps! Samia

Nathaly
Marketing Manager i Sydafrika
Verktyg, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Simple but Powerful

4,0 för 4 år sedan

Kommentarer: The price for the quality of the functionality and wide range of the functionality is amazing! I get almost everything I would get on sprout social but at a better price for what we need and it's so easy to navigate. On the basis I get everything I need and anything else is just a wonderful bonus. I'm excited to see how this developes

Fördelar:

I like that I have all the reports I need from a general over all social stand as well as individual post. I also enjoy that I can access all the inboxes and comments section for each of the platforms. It was big worry for me to be able to get to each comment and not worry about missing one. Being able to tag comments and posts was also important to me so that I could keep track of what kind of posts to create in future.

Nackdelar:

Sprout Social gives the perfect timing for when to post something, and although Agora does give this information, it is not readily available when posting. After scheduling a bulk post on multiple pages, sometimes I want to change the whole bulk, but I have to access them one by one. It is also fantastic that I can see competitor data but I can only add on competitor on the subscription that we are on.

Övervägda alternativ: Sprout Social, HubSpot Marketing Hub och Loomly

Anledningar att välja Agorapulse: Hootsuite was very expensive. We found that it wasn't very userfriendly, quite difficult to find what we were looking for. So although it claims to have so much functionality we landed up only using it to schedule posts. A collective inbox and being able to watch comments come through was also very important to use and that wasn't available at the time

Anledningar att byta till Agorapulse: The user friendliness and the price over all

Svar för Agorapulse

för 4 år sedan

Hi Nathaly, I love hearing how you're making great use of our reporting, inbox, and publishing features ... and that you're saving money! You're right: we don't have the optimal time feature. But I'll add your email to our notification list for this feature -- you'll get a message when it's added to our product roadmap. If you have any other feature requests, definitely let us know! Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse

Caleb
Product Manager i USA
Marknadsföring och reklam, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Overall, the best bang-for-buck social media marketing software out right now!

5,0 för 4 år sedan

Kommentarer: With Agorapulse, we are able to schedule posts, manage profiles, and give detailed reports to all of our clients in the easiest way possible. I only hope that Instagram makes edits to their API allowing for carousels to be posted through a 3rd party app like Agorapulse. This software really handles any managing or tracking you need for your business or clients.

Fördelar:

I love the ease of use. When training new employees on how to use this software it takes no time at all until they understand the ins and outs of the platform. The features across this platform is only limited by Facebook and Instagram API. Anything a platform can do, Agorapulse does. To be so rich in features yet still easy to implement and learn is really something special.

Nackdelar:

Recently, Agorapulse implemented Power Reports, which was the one feature it was really missing. It allows for us to combine reports for multiple social media profiles in one file, instead of having to combine the reports externally like before. Its a fantastic feature, but for something that seems so necessary, I would say it is a con that it will cost extra once it is fully implemented (currently free while testing the feature).

Svar för Agorapulse

för 4 år sedan

Hi there Caleb, I'm so glad to hear that you've found Agorapulse to be easier for your agency to publish content to your clients' social media profiles! We too hope that Instagram further opens its API so that we can provide even more functionality. It's great to hear how you're enjoying the Power Reports. We're working on a price point that most of our customers will be willing to pay. Stay tuned! Lisa at Agorapulse

Verifierad recensent
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa
Källa: GetApp

Great tool to manage social medias!

4,0 för 5 år sedan

Kommentarer: I use Agorapulse since a few years now in 2 different companies and I'm still satisfied and haven't find yet a tool meeting all my requirements. I use it mainly to plan and publish quicker publications and also for some keywords and notoriety monitoring.

Fördelar:

I like the fact that it allows to manage pretty much all the main social networks on a single place. The planification features are great and save me a lot of time once fully mastered. I really like the fact that you can have create and manage "thematics slots" in order to have more than one basic queue by account to deploy more advanced strategies.

Nackdelar:

Pretty much nothing! It could maybe benefits more in depth KPIs for reporting as for some, you may still have to connect to your account directly. The things I dislike are caused by social networks policies, so Agorapulse has to follow. Maybe a followers management tools for Twitter (who started to follow you, following suggestions, accounts innactivity, ...) could be a nice addition to the existing features.

Svar för Agorapulse

för 5 år sedan

Thanks for the kind words -- so glad Agorapulse has helped you for these past few years! And aren't the thematic slots/queue categories super helpful? Lisa at Agorapulse

Tianna
Social Media Marketing Strategist i Kanada
Mat och dryck, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Agorapulse is great for monitoring, but features need more improvement

4,0 för 3 år sedan

Fördelar:

The inbox management and labeling is very handy, especially when you receive a large amount of comments/messages/tags on multiple accounts. The ROI feature also seems interesting, although I have not used it in full depth. I think there needs to be more documentation for the feature in order for me to use it to its fullest

Nackdelar:

There is no feature to preview your Instagram grid, to help visually plan future posts. I’ve also found that Facebook data doesn’t synch consistently, leaving my monthly reports with gaps. Thankfully, the customer service reps are quick to manually fix these problems. As well, metrics for my Reels are not tracked in the Agorapulse analytics. The only thing they seem to track are impressions received. This is a huge gap in my reporting, as Reels have become a priority in my content strategy.

Svar för Agorapulse

för 2 år sedan

Hi Tianna, Thank you for sharing this review with the Capterra community! We would like to let you know that the Instagram Grid preview is now available. If you want to have early access to this feature, please send us a message at [email protected] Cheers, Samia

Marah
Marketing and Social Media i Jordanien
Restauranger, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Effective management and accurate tracking of accounts on social media

5,0 för 2 år sedan

Kommentarer: Agorapulse enabled us to have more control over our account on social networking sites, where we can schedule posts as well as monitor comments accurately, and as a result, it increased the viewership and interaction rates by our customers, and we were also able to increase our ability to reach new customers.

Fördelar:

Agorapulse is great because it allows us to post content to social media on a schedule that we set up in advance, and it's great because it makes us available on all our accounts at the same time. The dashboard is also great because it let us view calendars and catch up on colleagues' updates, too. Agorapulse direct sharing with contact lists is also great for boosting engagement with various posts and promotions. I also appreciate that Agorapulse provides us with sufficient flexibility to respond to comments, as well as like or block unwanted comments, and the ease of filtering and searching in these processes helps us with high efficiency. We are able to present our findings and analysis in a unique way thanks to the powerful reporting tools at our disposal.

Nackdelar:

Sometimes I have difficulty uploading photos and posting videos. As for the subscription prices, they are somewhat reasonable, but I would like to reduce them so that we can include more colleagues.

Sas
Co Founder & Director i Storbritannien
Verifierad LinkedIn-användare
Medborgerlig-och social organisation, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa
Källa: GetApp

An affordable solution with great support

5,0 för 6 år sedan

Fördelar:

In our search for a means to manage our extremely busy social media presence better, we had tried Agorapulse several times over the last four years. We’d always loved it but, as a voluntary organisation with a tiny income, couldn’t justify the spend. We tried many other solutions but, having still not found the right one, decided to give Agorapulse another trial. We weren't disappointed. The developers listen to their customers and are constantly tweaking and updating the platform. This means it now serves our needs much better. The interface is easy to set up and easy to use. The inbox feature is one the biggest benefits for us. We can work through our many messages, comments, replies etc more easily in the single platform. It’s put an end to the times where different volunteers found themselves submitting detailed responses to the same queries at the same time! Being able to allocate interactions over to another team member ensures important responses and queries don’t get missed or they get directed to the right person. Cross platform publishing in Agorapulse is great! Being able to compose a single status in one place for several social media accounts is a must - but Agorapulse takes this further, allowing you to fully tweak the status for each platform. No more sending statuses full of irrelevant @s and #s to Facebook because we’re in a rush and don’t want to write it twice! Scheduling works really well with different options available to help you spread your messages more effectively. The ability to schedule posts by interval is a particularly useful feature. Being able to specify and exact time and date for a repeat post is also really helpful. The listening features are helpful. We’re now spotting many things we were previously missing and not responding to, improving our engagement with our users. Customer service is easy to access, with a fast and genuinely friendly and helpful response. Developers encourage feedback and take action on customer requests. As a voluntary organisation, pricing is a big issue to us. Agorapulse is very well priced for what it offers. Great value!

Nackdelar:

The only cons are little tweaks which would make Agorapulse even easier to use for us. Finding scheduled items to amend can be diffficult if you have a lot of them set up. The calendar helps but a search feature would help more! Due to the nature of our work (we get a lot of very personal messages) it would be very useful to us to edit user permissions, enabling full access to everything but private messaging. This would allow us to increase our volunteer base.

Svar för Agorapulse

för 6 år sedan

Hi there Sas, Thank you so much for sharing your Agorapulse experience. I love that you're making great use of our per-network editing feature -- where you can crosspost content but tweak it for say, Facebook v. Twitter. I hope you continue to find great value in our tool and support. Thanks again for writing about how this social media management tool has helped your volunteer organization. Warm regards, Lisa

Bertrand
Bertrand
Social Media Manager i Frankrike
Verifierad LinkedIn-användare
Marknadsföring och reklam, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa
Källa: GetApp

Really good all-in-one tool

5,0 för 3 år sedan

Kommentarer: I need to post, respond to comments and private messages, and analyze the impact of my actions for multiple brands. This all-in-one tool is really complete and very easy to use. I especially like the ability to put keywords to posts and messages for reporting.

Fördelar:

I especially like the fact that it is all-in-one: - Schedule posts (like its competitors), - Reply to private messages and comments, - Tagging posts and messages, - Pretty comprehensive analysis of results, - The social network listening by brand is very useful.

Nackdelar:

- You can't quickly change the visuals and links depending on the social network. - A "sub-tag" system would be a plus for analysis. - The analytics do not allow to separate organic and paid results on Facebook. - KPIs like CTR or engagement rates should be added.

Svar för Agorapulse

för 3 år sedan

Hi Bertrand, Here is Samia. Thank you for sharing this review with our community! A new way to change the visuals for every social network will soon be available with our new publishing composer. Stay tuned!

Kyle
Kyle
Account-Based Marketing Manager i USA
Verifierad LinkedIn-användare
Finansiella tjänster, 201‒500 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Got the Job Done...Most of the Time

4,0 för 3 år sedan

Kommentarer: Overall, AgoraPulse was well-liked by our Marketing and Customer Support teams as a tool to manage our brand's various social media platforms and engagement on social posts / ads. While the platform did have a few issues, none were extreme enough that we needed to find an alternative.

Fördelar:

AgoraPulse worked as a solid social media management platform, allowing our Marketing team to create organic social media posts across multiple platforms and schedule deployments in advance. This greatly reduced the man-hours needed to maintain our numerous social pages, and also allowed our Customer Support team to more easily manage engagement across our brands / pages.

Nackdelar:

AgoraPulse would often deliver errors that would require us to disconnect / reconnect our social media integrations in order to function properly. This was not a deal-breaker for us, but did create unnecessary hurdles with relative frequency.

Svar för Agorapulse

för 2 år sedan

Dear Kyle, Thanks so much for sharing this review with us! We are so happy to read about your experience with Agorapulse.

Danielle
Danielle
Video Editor and Social Media Content Creator i USA
Verifierad LinkedIn-användare
Design, Egenföretagare
Har använt programvaran för: 6-12 månader
Recensentens källa

Very Helpful Social Media Management Tool

4,0 för 3 år sedan

Kommentarer: I am using Agorapulse on my client's behalf. She was able to easily add me to her team inside of her Agorapulse account. She's only using it for Twitter right now, and it's been super helpful for that.

Fördelar:

One of my favorite features is the queues or categories of content. We basically load a collection of content - for instance, promos for a lead magnet. Then we can designate posting days and times for that queue, and Agorapulse will pull content from that collection. This saves us having to schedule each individual post. It also allows us to test different posting days and times for that type of content and see if any get better results than others. The Assign option is another helpful feature. This allows me to draft posts for my client and assign them to her for final approval. I'm also loving their new media library for storing any visuals that we reuse. The media library is accessible right inside the tweet composer. Finally, their customer service has been very responsive. One time we really needed more space in the alt text field so we could make our image posts accessible for people who use screen readers, and they addressed our request in a very short time.

Nackdelar:

I rarely encounter any problems. One odd thing I notice sometimes is that my alt text "disappears." I'm positive I've entered and saved it, but later on when I double check, there's no alt text. Not sure why that happens sometimes.

Svar för Agorapulse

för 3 år sedan

Hey Danielle, Thank you so much for sharing this feedback with us! We truly appreciate it. We are delighted to hear that you've enjoyed working with our latest feature: The Asset Library! Unfortunately, I can't see your email address to reach out to you directly but, if you read this message, feel free to contact me. I would love to chat with you more about your review. Thanks! Samia

Kauri
Kauri
Senior Social Media Expert i Österrike
Verifierad LinkedIn-användare
Förpackningar och containers, 10 000+ anställda
Har använt programvaran för: 6-12 månader
Recensentens källa
Källa: GetApp

Solid Social Media Management Tool

4,0 för 3 år sedan

Kommentarer: I have a very good experience and it helped me improve the social media reporting as well as the comment moderation.

Fördelar:

Ease of use Content calendar Comment management organization Single Inbox for all networks

Nackdelar:

It could be a hassle to manage the comments from promoted/boosted posts and other campaigns, especially on Facebook and Instagram, since the comment will not appear when the campaigns are in "learning" status.

Svar för Agorapulse

för 3 år sedan

Hi Kauri, Thank you for sharing this review with us! I am reaching out to you internally to learn how we could improve your experience when replying to your Ad comments. Thank you!