--- description: Få detaljerad information om Bitrix24, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [CRM-system](/directory/2/customer-relationship-management/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.se/software/113540/bitrix24 Page: 1 / 41\ Nästa: [Next page](https://www.capterra.se/software/113540/bitrix24?page=2) > En avancerad lösning som är utformad för effektivt samarbete, kommunikation, sociala nätverk, arbetsflöde och kunskapsförvaltning. > > Verdict: Rated **4.2/5** by 991 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Bitrix24? Bitrix24 är avsett för företag och småföretag. Programvaran passar även fjärrteam som vill hålla kontakten och samarbeta effektivt. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.2/5** | 991 Recensioner | | Enkel användning | 4.0/5 | Based on overall reviews | | Kundtjänst | 4.0/5 | Based on overall reviews | | Valuta för pengarna | 4.2/5 | Based on overall reviews | | Funktioner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Bitrix - **Location**: Alexandria, USA - **Founded**: 1998 ## Commercial Context - **Startpris**: 69,00 US$ - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (på platsl), Linux (på plats), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: arabiska, engelska, franska, indonesiska, italienska, japanska, kinesiska, malajiska, polska, portugisiska, spanska, thailändska, traditionell kinesiska, turkiska, tyska, vietnamesiska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 208 more ## Funktioner - Alternativ för publicering av innehåll - Arbetsflödeskonfiguration - Arbetsprognoser - Automatiserad routing - Automatisering av marknadsföring - Citat / uppskattningar - Datalagerhantering - Deltagarhantering - Dokumenthämtning - Donationshantering - Feedback-hantering - Flera kampanjer - Fleranvändarsamarbete - För försäkringsindustrin - För religösa organisationer - För salonger och spa - Förbyggda mallar - Givarhantering - Hantering av säljaktivitet - Instrumentbräda - KPI-övervakning - Kampanjhantering - Kapacitetshantering - Klicka på spårning - Kommunikationshantering - Kostnadsspårning - Kundchatt i realtid - Kundengagemang - Listhantering - Mass-sms - Medlemsdatabas - Medlemskapsledning - Prioritering - Pris- och kostnadsberäkningar - Privat nätverk - Process / arbetsflödesautomatisering - Processmodellering och design - Produktkonfigurator - Projektplanering / schemaläggning - Projektspårning - Rapportering / projektspårning - Realtidschatt - Redigering i realtid - Registreringshantering - Schemaläggning - Schemaläggning av anställda - Schemaläggning av resurser - Skapa och designa formulär - Tidsspårning - Visuell analys ... and 277 more features ## Integrations (89 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 74 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - 24/7 (Live-support) - Chatt ## Category - [CRM-system](https://www.capterra.se/directory/2/customer-relationship-management/software) ## Relaterade kategorier - [Kommunikationsprogram](https://www.capterra.se/directory/31033/team-communication/software) - [Telefonsystem för företag](https://www.capterra.se/directory/31101/business-phone-systems/software) - [Program för klagomålshantering](https://www.capterra.se/directory/30674/complaint-management/software) - [HR-system](https://www.capterra.se/directory/5/human-resource/software) - [Projektledningssystem](https://www.capterra.se/directory/30952/it-project-management/software) ## Alternativ 1. 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[Wrike](https://www.capterra.se/software/76113/wrike) — 4.4/5 (2992 reviews) ## Recensioner ### "Great all in one CRM solution" — 5.0/5 > **Orçun** | *31 januari 2025* | Konstruktion | Recommendation rating: 10.0/10 > > **Fördelar**: Best part of Bitrix24 that I love is it combines all resources I require in one CRM. > > **Nackdelar**: Bitrix24 is quite hard to use at the start and learning curve is so long. ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *4 juni 2025* | Förnybara energikällor och miljö | Recommendation rating: 7.0/10 > > **Fördelar**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **Nackdelar**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *23 september 2025* | Juridiska tjänster | Recommendation rating: 0.0/10 > > **Fördelar**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **Nackdelar**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- ### "Bitrix4 for CRM\!" — 5.0/5 > **Shenella** | *24 januari 2026* | Fastighet | Recommendation rating: 6.0/10 > > **Fördelar**: Centralized point for all CRM and communication workflows. Keeps it all on one place at a good price \! Extensive options available for customization which helps make the software really a part of the business\! Offers great tools for take management. > > **Nackdelar**: Initial set up takes time as it is not an easy software to use at first. Customer support is not that great and it can take days to solve issues within the software. > > The software took some getting used to as it is a little complicated to learn at first. However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep switching between apps to keep track of tasks and workflows. ----- ### "Bitrix24 is a All-in-One CRM platform that delivers" — 5.0/5 > **Remy** | *3 juni 2025* | Marknadsföring och reklam | Recommendation rating: 10.0/10 > > **Fördelar**: An All-In-One CRM that has loads of customisation that it is close to bespoke, but with the bonus that features are continuously being improved and developed within your subscription costs. It can be good straight out the box, but most customers will want to work with a Bitirx24 Partner so that it can be configured to integrate with your operations and enable massive efficiencies early into the adoption of Bitrix24. This will benefit your business in the long-term as you will look to utilise the 35+ functions - saving loads on additional subscriptions for Video Calling, E-Signatures, Cloud Storage, just to highlight a few. > > **Nackdelar**: Daylight Saving seems to be an issue making appointments past the date the clocks change in UK, but a fix is being developed for this. > > It has been good - the pros outweigh the cons. Bitrix24 works for: - Lead Management - Marketing - Call Center - HR \& Employee Communications - Sales Management - Automations - Project Management - Website \& Online Store Builder It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses. ----- Page: 1 / 41\ Nästa: [Next page](https://www.capterra.se/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data