--- description: Få detaljerad information om Bitrix24, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [CRM-system](/directory/2/customer-relationship-management/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.se/software/113540/bitrix24 Page: 1 / 41\ Nästa: [Next page](https://www.capterra.se/software/113540/bitrix24?page=2) > En avancerad lösning som är utformad för effektivt samarbete, kommunikation, sociala nätverk, arbetsflöde och kunskapsförvaltning. > > Verdict: Rated **4.2/5** by 1002 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Bitrix24? Bitrix24 är avsett för företag och småföretag. Programvaran passar även fjärrteam som vill hålla kontakten och samarbeta effektivt. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.2/5** | 1002 Recensioner | | Enkel användning | 4.0/5 | Based on overall reviews | | Kundtjänst | 4.0/5 | Based on overall reviews | | Valuta för pengarna | 4.2/5 | Based on overall reviews | | Funktioner | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: Bitrix - **Location**: Alexandria, USA - **Founded**: 1998 ## Commercial Context - **Startpris**: 69,00 US$ - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (på platsl), Linux (på plats), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: arabiska, engelska, franska, indonesiska, italienska, japanska, kinesiska, malajiska, polska, portugisiska, spanska, thailändska, traditionell kinesiska, turkiska, tyska, vietnamesiska - **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 208 more ## Funktioner - Alternativ för publicering av innehåll - Användningsspårning / Analytics - Arbetsflödeskonfiguration - Automated Attendant - Automatiserad routing - Automatisering av affärsprocesser - Automatisering av marknadsföring - Citat / uppskattningar - Datalagerhantering - Deltagarhantering - Dokumenthämtning - Donationshantering - Feedback-hantering - Flerkanalig datainsamling - För religösa organisationer - För salonger och spa - Förbyggda mallar - Givarhantering - IVR - Instrumentbräda - Integrerad affärsdrift - KPI-övervakning - Kampanjhantering - Kanalhantering - Kapacitetshantering - Klicka på spårning - Kommissionens ledning - Kostnadsspårning - Kundchatt i realtid - Kundengagemang - Kundspårning - Mass-sms - Medarbetarkatalog - Medlemsdatabas - Medlemskapsledning - Prioritering - Privat nätverk - Processmodellering och design - Projektplanering / schemaläggning - Projektspårning - Realtidschatt - Redigering i realtid - Registreringshantering - Schemaläggning - Schemaläggning av resurser - Skapa leads - Skapa och designa formulär - Uppgiftshantering - Visuell analys - Workflow Automation ... and 277 more features ## Integrations (86 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox - Dropbox Paper ... and 71 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - 24/7 (Live-support) - Chatt ## Category - [CRM-system](https://www.capterra.se/directory/2/customer-relationship-management/software) ## Relaterade kategorier - [Samarbetsverktyg](https://www.capterra.se/directory/15/collaboration/software) - [Projektledningsverktyg](https://www.capterra.se/directory/30002/project-management/software) - [CRM-system för småföretag](https://www.capterra.se/directory/31583/small-business-crm/software) - [AI-marknadsföringsverktyg](https://www.capterra.se/directory/34136/ai-marketing-tools/software) - [Projektplaneringsverktyg](https://www.capterra.se/directory/31598/project-planning/software) ## Alternativ 1. [HubSpot CRM](https://www.capterra.se/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Zoho CRM](https://www.capterra.se/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.se/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.se/software/61368/salesforce) — 4.4/5 (18806 reviews) 5. [Odoo](https://www.capterra.se/software/135618/odoo) — 4.2/5 (1323 reviews) ## Recensioner ### "Best ever 👍" — 5.0/5 > **Sergejs** | *9 juni 2026* | Bil | Recommendation rating: 10.0/10 > > **Fördelar**: Functionality Not like you missing something, more like you removing some solutions because it is too much for you > > **Nackdelar**: Most functional crm ever tried Quick support Partner programs You can make it work for you quickly, without spending days to understand how it works > > 2 years every day working Will pay for next level subscription 100% With that crm i could take another step in my business ----- ### "Bitrix24 is a 5-star Software" — 5.0/5 > **ITORO** | *3 januari 2025* | Turistföretag | Recommendation rating: 10.0/10 > > **Fördelar**: Bitrix24 is an all-inclusive workspace software. Most interesting feature for me is CRM > > **Nackdelar**: nothing to dislike about bitrix.24 it surpasses all other related software > > I have been using bitrix24 for the past one year and I can bold say it's the best. With a wide range of features, bitrix24 delivers excellence across its features including and not limited to, Time management, project managements, file managements, reports, Conference meetings, Client managements, website managements, Team Management and a whole lot more ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *4 juni 2025* | Förnybara energikällor och miljö | Recommendation rating: 7.0/10 > > **Fördelar**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **Nackdelar**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *23 september 2025* | Juridiska tjänster | Recommendation rating: 0.0/10 > > **Fördelar**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **Nackdelar**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- ### "Bitrix24 Review" — 5.0/5 > **Sifiso** | *16 juni 2026* | Transport / lastbil / järnväg | Recommendation rating: 10.0/10 > > **Fördelar**: Rated among the top project management software solutions for ease of use, collaboration, and task tracking. > > **Nackdelar**: The interface can feel cluttered and overwhelming, especially for new users. There is a steep learning curve because of the large number of features. Some users find the mobile app less intuitive than the desktop version. Customization and setup can be time-consuming for small teams. Performance may occasionally feel slow, particularly when working with large amounts of data. Certain advanced features are only available on higher-tier plans. > > What I liked least about Bitrix24 was the complexity of the interface. While the platform offers a wide range of features, it can be overwhelming to navigate at first, and it takes time to learn how to use all the tools effectively. The initial setup and customization process also required more effort than expected ----- Page: 1 / 41\ Nästa: [Next page](https://www.capterra.se/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data