--- description: Få detaljerad information om Questback, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Questback: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Mätprogram](/directory/30092/survey/software) > [Questback](/software/1037172/questback) # Questback Canonical: https://www.capterra.se/software/1037172/questback Page: 1 / 3\ Nästa: [Next page](https://www.capterra.se/software/1037172/questback?page=2) > Ta smartare beslut med hjälp av insikter från feedback. > > Verdict: Rated **4.7/5** by 49 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Questback? Sverige, Norge, Finland, DACH, Benelux och Storbritannien ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.7/5** | 49 Recensioner | | Enkel användning | 4.4/5 | Based on overall reviews | | Kundtjänst | 4.7/5 | Based on overall reviews | | Valuta för pengarna | 4.5/5 | Based on overall reviews | | Funktioner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: QuestBack - **Founded**: 2000 ## Commercial Context - **Startpris**: 2 500,00 kr - **Pricing model**: (Gratis provperiod) - **Prissättningsdetaljer**: Contact Questback for pricing - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat - **Supported Languages**: engelska, finska, franska, nederländska, norska, spanska, svenska, tyska - **Available Countries**: Albanien, Andorra, Argentina, Australien, Belgien, Bosnien och Hercegovina, Brasilien, Bulgarien, Cypern, Danmark, Estland, Finland, Frankrike, Färöarna, Gibraltar, Grekland, Grönland, Guernsey, Island, Isle of Man and 36 more ## Funktioner - Aktivitetspanel - Anonym feedback - Anpassningsbara formulär - Anpassningsbara frågor - Anpassningsbara mallar - Data Import/Export - Datavisualisering - E-post marknadsföring - E-posthantering - Engagemangsspårning - Feedback-hantering - Flerkanalig datainsamling - Flerkanalsdistribution - Flerspråkig - Frågebibliotek - Frågeställning - Goal Setting/Tracking - Hantering av negativ feedback - Hantering av prestationsutvärdering - Hantering av undersökning / omröstning - Hoppa över logiken - Instrumentbräda - Kommunikationshantering - Kundhistorik - Kundsegmentering - Kundupplevelseshantering - Löpande feedback - Mobil undersökning - Offline svarsamling - Prestationshantering - Pulsundersökningar - Rapportering och analys - SMS-meddelanden - Sentimentanalys - Spårning av framsteg - Third-Party Integrations - Trendanalyser - URL-anpassning - Undersökningar och feedback - Undersökningsstruktur CSAT - Undersökningsstruktur NPS - Varningar / Meddelanden - Visuell analys - Åtgärdshantering - Övervakning av klagomål ## Integrations (1 total) - Startdeliver ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport ## Category - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) ## Relaterade kategorier - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) - [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software) - [Programvara för 360-graders feedback](https://www.capterra.se/directory/30666/360-degree-feedback/software) - [Programvara för medarbetarundersökning](https://www.capterra.se/directory/30817/employee-engagement/software) - [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software) ## Alternativ 1. [SurveyMonkey](https://www.capterra.se/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 2. [Jotform](https://www.capterra.se/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) 3. [SurveySparrow](https://www.capterra.se/software/168823/surveysparrow) — 4.4/5 (121 reviews) 4. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews) 5. [CustomerHero](https://www.capterra.se/software/153472/startquestion) — 4.9/5 (175 reviews) ## Recensioner ### "Some kind of "multitool" for many different types of surveys" — 5.0/5 > **Mikaela** | *27 februari 2024* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: Questback is user-friendly, educational, and provides an opportunity to gain a good overview in the tool. There are endless possibilities to use ready-made questions such as NPS, eNPS, etc., but also to create your own questions. Of course, you can also customize your survey to match the company's colors, with logos, fonts, etc. Another very positive aspect is the management of "anonymous identity," which many recipients appreciate and which is handled well in Questback > > **Nackdelar**: I wish there was a chat support in the tool, even though the support responds quickly then you send them email. > > I like Questback, and I definitely recommend it ----- ### "Easy to use - even for the computer illiterate" — 5.0/5 > **Melissa** | *5 mars 2023* | Medicinsk praktik | Recommendation rating: 10.0/10 > > **Fördelar**: The ease of use, and the incredible "help" team, who have answered some very silly questions from my side.In addition to being able to set up our own surveys, if we cannot, we can just send what is needed to our contact, and he does it for us.Any answers, assistance, guidance needed is always promptly answered. > > **Nackdelar**: It isn't always intuitive - like a right click of a button doesn't take you anywhere > > We are using Questback to get feedback from our patient's on things they would like to see improvement on, and that is incredibly useful to just do online quickly.We can also use it for staff surveys and questionnaires for research, competition nominations. ----- ### "Interface and development" — 4.0/5 > **Nina** | *5 juli 2023* | Fastighet | Recommendation rating: 8.0/10 > > **Fördelar**: I like the interface total and th possibility to costumize. Easy to build the quests. > > **Nackdelar**: Reports are sometimes difficult (comparisons and filters). > > Very good. Nowadays, I like that they focus on development. ----- ### "Easy to set up and very logical and easy to use and make changes" — 5.0/5 > **Magnus** | *2 oktober 2023* | Försäkring | Recommendation rating: 10.0/10 > > **Fördelar**: Good support, good setup and always works > > **Nackdelar**: We were thinking that the designed felt a little bit old > > Very satisfied and we dont want to change ----- ### "Questback essentials as a survey tool" — 5.0/5 > **Jimmy** | *3 juli 2023* | Utbildningsförvaltning | Recommendation rating: 9.0/10 > > **Fördelar**: Really easy to manipulate raw data, and also to produce high impact visual reporting of headline numbers and trends.Individualised reports for subsections of a survey are invaluable, and it's worth taking the time to learn how to create exactly what you need > > **Nackdelar**: Designing specific reports can be a little tricky, particularly in the post GDPR world where survey data must be withheld if consent is not obtained for sharing\! That said, once I learned the system, the reports are absolutely accurate and invaluable for our users > > Very happy. Used for many years now, and the system has never crashed, never failed, and I've yet to see an alternative product which can provide the same quality output ----- Page: 1 / 3\ Nästa: [Next page](https://www.capterra.se/software/1037172/questback?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/1037172/questback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data