--- description: Få detaljerad information om Questback, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Questback: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Mätprogram](/directory/30092/survey/software) > [Questback](/software/1037172/questback) # Questback Canonical: https://www.capterra.se/software/1037172/questback Page: 1 / 3\ Nästa: [Next page](https://www.capterra.se/software/1037172/questback?page=2) > Ta smartare beslut med hjälp av insikter från feedback. > > Verdict: Rated **4.7/5** by 55 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Questback? Sverige, Norge, Finland, DACH, Benelux och Storbritannien ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.7/5** | 55 Recensioner | | Enkel användning | 4.5/5 | Based on overall reviews | | Kundtjänst | 4.7/5 | Based on overall reviews | | Valuta för pengarna | 4.5/5 | Based on overall reviews | | Funktioner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: QuestBack - **Founded**: 2000 ## Commercial Context - **Startpris**: 2 500,00 kr - **Pricing model**: (Gratis provperiod) - **Prissättningsdetaljer**: Contact Questback for pricing - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat - **Supported Languages**: engelska, finska, franska, nederländska, norska, spanska, svenska, tyska - **Available Countries**: Albanien, Andorra, Argentina, Australien, Belgien, Bosnien och Hercegovina, Brasilien, Bulgarien, Cypern, Danmark, Estland, Finland, Frankrike, Färöarna, Gibraltar, Grekland, Grönland, Guernsey, Island, Isle of Man and 36 more ## Funktioner - Aktivitetspanel - Anonym feedback - Anpassningsbara formulär - Anpassningsbara frågor - Anpassningsbara mallar - Data Import/Export - Datavisualisering - E-post marknadsföring - E-posthantering - Engagemangsspårning - Feedback-hantering - Flerkanalig datainsamling - Flerkanalsdistribution - Flerspråkig - Frågebibliotek - Frågeställning - Goal Setting/Tracking - Hantering av negativ feedback - Hantering av prestationsutvärdering - Hantering av undersökning / omröstning - Hoppa över logiken - Instrumentbräda - Kommunikationshantering - Kundhistorik - Kundsegmentering - Kundupplevelseshantering - Löpande feedback - Mobil undersökning - Offline svarsamling - Prestationshantering - Pulsundersökningar - Rapportering och analys - SMS-meddelanden - Sentimentanalys - Spårning av framsteg - Third-Party Integrations - Trendanalyser - URL-anpassning - Undersökningar och feedback - Undersökningsstruktur CSAT - Undersökningsstruktur NPS - Varningar / Meddelanden - Visuell analys - Åtgärdshantering - Övervakning av klagomål ## Integrations (1 total) - Startdeliver ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport ## Category - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) ## Relaterade kategorier - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) - [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software) - [Programvara för 360-graders feedback](https://www.capterra.se/directory/30666/360-degree-feedback/software) - [Programvara för medarbetarundersökning](https://www.capterra.se/directory/30817/employee-engagement/software) - [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software) ## Alternativ 1. [SurveyMonkey](https://www.capterra.se/software/32728/surveymonkey) — 4.6/5 (10475 reviews) 2. [Jotform](https://www.capterra.se/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) 3. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews) 4. [SurveySparrow](https://www.capterra.se/software/168823/surveysparrow) — 4.4/5 (122 reviews) 5. [CustomerHero](https://www.capterra.se/software/153472/startquestion) — 4.9/5 (175 reviews) ## Recensioner ### "A vital tool in our courses continual improvement and development" — 5.0/5 > **john** | *20 oktober 2022* | Högre utbildning | Recommendation rating: 10.0/10 > > **Fördelar**: I find Questback a very easy evaluation tool - evaluations can be set up in advance especially during heavy course periods - knowing that the evaluation is set up allows me to concentrate on upcoming courses.The report design feature allows me to modify each evaluation to the clients needs making it easier for the reading and analysis of each report.The duplication feature is perfect for the same courses that we run for different clients during the yearly schedule - just changing names and dates makes the setting up of evaluations so much quicker > > **Nackdelar**: I do not have any concerns with using Questback > > Questback has been a vital tool in appraising the customer feedback on our courses, allowing us to ensure that we continually strive to improve our delivery of our courses.The clients can ascertain how the course went and how their staff found the course beneficial to their professional growth and their continuing professional development ----- ### "Easy to use" — 5.0/5 > **Lyn** | *3 mars 2023* | Högre utbildning | Recommendation rating: 9.0/10 > > **Fördelar**: Questback allow for easy building of complex surveys, the branching means surveys can be build with many questions but users only see necessary ones. The ability to either upload lists of users and track completion via the system makes it so easy to run surveys anonymously or not with ease. It is also good to be able to use data input in reporting ie staff department whilst keeping the survey anonymous. Using links and QR codes is also usefull at times. being able to share links to teh live reporting means other staff can access reports as and when needed. > > **Nackdelar**: Would be good to be able to test one question or a small selected section of the survey when writing a long survey raher than have to test the wole thing > > we use for student and staff surveys as well as 360s and many other inhose and external surveys through the year, also for feedback on courses etc where reports are sent directly to staff via notifications ----- ### "Interface and development" — 4.0/5 > **Nina** | *5 juli 2023* | Fastighet | Recommendation rating: 8.0/10 > > **Fördelar**: I like the interface total and th possibility to costumize. Easy to build the quests. > > **Nackdelar**: Reports are sometimes difficult (comparisons and filters). > > Very good. Nowadays, I like that they focus on development. ----- ### "A reliable and versatile survey tool for professional use" — 5.0/5 > **Nina** | *24 oktober 2022* | Turistföretag | Recommendation rating: 10.0/10 > > **Fördelar**: What I like most is that the sending of even large amounts of surveys has always been successful without any problems. Reporting and alarms also work reliably. The tool comprehensively covers the most important survey types, and surveys are easy to make. Integrations into different systems have been successful. Multi-channel Customer support works quickly. > > **Nackdelar**: I would like to customize the email-template sent to respondents (colours, name on link etc.) > > We use questback in a very versatile way: customer feedback, registration for events, service design surveys, personnel surveys, stakeholder surveys. No particular problems have occurred. ----- ### "Some kind of "multitool" for many different types of surveys" — 5.0/5 > **Mikaela** | *27 februari 2024* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: Questback is user-friendly, educational, and provides an opportunity to gain a good overview in the tool. There are endless possibilities to use ready-made questions such as NPS, eNPS, etc., but also to create your own questions. Of course, you can also customize your survey to match the company's colors, with logos, fonts, etc. Another very positive aspect is the management of "anonymous identity," which many recipients appreciate and which is handled well in Questback > > **Nackdelar**: I wish there was a chat support in the tool, even though the support responds quickly then you send them email. > > I like Questback, and I definitely recommend it ----- Page: 1 / 3\ Nästa: [Next page](https://www.capterra.se/software/1037172/questback?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/1037172/questback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data