--- description: Få detaljerad information om Questback, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Questback: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Mätprogram](/directory/30092/survey/software) > [Questback](/software/1037172/questback) # Questback Canonical: https://www.capterra.se/software/1037172/questback Page: 1 / 3\ Nästa: [Next page](https://www.capterra.se/software/1037172/questback?page=2) > Ta smartare beslut med hjälp av insikter från feedback. > > Verdict: Rated **4.7/5** by 52 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder Questback? Sverige, Norge, Finland, DACH, Benelux och Storbritannien ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.7/5** | 52 Recensioner | | Enkel användning | 4.4/5 | Based on overall reviews | | Kundtjänst | 4.7/5 | Based on overall reviews | | Valuta för pengarna | 4.5/5 | Based on overall reviews | | Funktioner | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: QuestBack - **Founded**: 2000 ## Commercial Context - **Startpris**: 2 500,00 kr - **Pricing model**: (Gratis provperiod) - **Prissättningsdetaljer**: Contact Questback for pricing - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat - **Supported Languages**: engelska, finska, franska, nederländska, norska, spanska, svenska, tyska - **Available Countries**: Albanien, Andorra, Argentina, Australien, Belgien, Bosnien och Hercegovina, Brasilien, Bulgarien, Cypern, Danmark, Estland, Finland, Frankrike, Färöarna, Gibraltar, Grekland, Grönland, Guernsey, Island, Isle of Man and 36 more ## Funktioner - Aktivitetspanel - Anonym feedback - Anpassningsbara formulär - Anpassningsbara frågor - Anpassningsbara mallar - Data Import/Export - Datavisualisering - E-post marknadsföring - E-posthantering - Engagemangsspårning - Feedback-hantering - Flerkanalig datainsamling - Flerkanalsdistribution - Flerspråkig - Frågebibliotek - Frågeställning - Goal Setting/Tracking - Hantering av negativ feedback - Hantering av prestationsutvärdering - Hantering av undersökning / omröstning - Hoppa över logiken - Instrumentbräda - Kommunikationshantering - Kundhistorik - Kundsegmentering - Kundupplevelseshantering - Löpande feedback - Mobil undersökning - Offline svarsamling - Prestationshantering - Pulsundersökningar - Rapportering och analys - SMS-meddelanden - Sentimentanalys - Spårning av framsteg - Third-Party Integrations - Trendanalyser - URL-anpassning - Undersökningar och feedback - Undersökningsstruktur CSAT - Undersökningsstruktur NPS - Varningar / Meddelanden - Visuell analys - Åtgärdshantering - Övervakning av klagomål ## Integrations (1 total) - Startdeliver ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport ## Category - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) ## Relaterade kategorier - [Mätprogram](https://www.capterra.se/directory/30092/survey/software) - [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software) - [Programvara för 360-graders feedback](https://www.capterra.se/directory/30666/360-degree-feedback/software) - [Programvara för medarbetarundersökning](https://www.capterra.se/directory/30817/employee-engagement/software) - [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software) ## Alternativ 1. [SurveyMonkey](https://www.capterra.se/software/32728/surveymonkey) — 4.6/5 (10455 reviews) 2. [Jotform](https://www.capterra.se/software/158456/jotform-4-0) — 4.7/5 (2889 reviews) 3. [SurveySparrow](https://www.capterra.se/software/168823/surveysparrow) — 4.4/5 (121 reviews) 4. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews) 5. [CustomerHero](https://www.capterra.se/software/153472/startquestion) — 4.9/5 (175 reviews) ## Recensioner ### "A reliable and versatile survey tool for professional use" — 5.0/5 > **Nina** | *24 oktober 2022* | Turistföretag | Recommendation rating: 10.0/10 > > **Fördelar**: What I like most is that the sending of even large amounts of surveys has always been successful without any problems. Reporting and alarms also work reliably. The tool comprehensively covers the most important survey types, and surveys are easy to make. Integrations into different systems have been successful. Multi-channel Customer support works quickly. > > **Nackdelar**: I would like to customize the email-template sent to respondents (colours, name on link etc.) > > We use questback in a very versatile way: customer feedback, registration for events, service design surveys, personnel surveys, stakeholder surveys. No particular problems have occurred. ----- ### "Some kind of "multitool" for many different types of surveys" — 5.0/5 > **Mikaela** | *27 februari 2024* | Informationsteknologi och tjänster | Recommendation rating: 10.0/10 > > **Fördelar**: Questback is user-friendly, educational, and provides an opportunity to gain a good overview in the tool. There are endless possibilities to use ready-made questions such as NPS, eNPS, etc., but also to create your own questions. Of course, you can also customize your survey to match the company's colors, with logos, fonts, etc. Another very positive aspect is the management of "anonymous identity," which many recipients appreciate and which is handled well in Questback > > **Nackdelar**: I wish there was a chat support in the tool, even though the support responds quickly then you send them email. > > I like Questback, and I definitely recommend it ----- ### "Interface and development" — 4.0/5 > **Nina** | *5 juli 2023* | Fastighet | Recommendation rating: 8.0/10 > > **Fördelar**: I like the interface total and th possibility to costumize. Easy to build the quests. > > **Nackdelar**: Reports are sometimes difficult (comparisons and filters). > > Very good. Nowadays, I like that they focus on development. ----- ### "Easy to use - even for the computer illiterate" — 5.0/5 > **Melissa** | *5 mars 2023* | Medicinsk praktik | Recommendation rating: 10.0/10 > > **Fördelar**: The ease of use, and the incredible "help" team, who have answered some very silly questions from my side.In addition to being able to set up our own surveys, if we cannot, we can just send what is needed to our contact, and he does it for us.Any answers, assistance, guidance needed is always promptly answered. > > **Nackdelar**: It isn't always intuitive - like a right click of a button doesn't take you anywhere > > We are using Questback to get feedback from our patient's on things they would like to see improvement on, and that is incredibly useful to just do online quickly.We can also use it for staff surveys and questionnaires for research, competition nominations. ----- ### "Easy to set up and very logical and easy to use and make changes" — 5.0/5 > **Magnus** | *2 oktober 2023* | Försäkring | Recommendation rating: 10.0/10 > > **Fördelar**: Good support, good setup and always works > > **Nackdelar**: We were thinking that the designed felt a little bit old > > Very satisfied and we dont want to change ----- Page: 1 / 3\ Nästa: [Next page](https://www.capterra.se/software/1037172/questback?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/1037172/questback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data