---
description: Få detaljerad information om ClientZen, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ClientZen: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [Programvara för kundengagemang](/directory/30906/customer-engagement/software) > [ClientZen](/software/1036515/clientzen)

# ClientZen

Canonical: https://www.capterra.se/software/1036515/clientzen

> ClientZen automatiserar feedbackanalysen och ger dig korrekta insikter, omedelbara svar med Mantra AI och övervakning i realtid.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Sannolikhet att rekommendera**.

-----

## Overview

### Vem använder ClientZen?

E-handel och detaljhandel SaaS och programvara Finans Hälso- och sjukvård Resor och restauranger Skönhet

## Quick Stats & Ratings

| Metric | Betygsättning | Detail |
| **Totalt** | **5.0/5** | 3 Recensioner |
| Enkel användning | 4.7/5 | Based on overall reviews |
| Kundtjänst | 5.0/5 | Based on overall reviews |
| Valuta för pengarna | 5.0/5 | Based on overall reviews |
| Funktioner | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Sannolikhet att rekommendera) |

## Om leverantören

- **Företag**: ClientZen

## Commercial Context

- **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Moln, SaaS, webb-baserat
- **Supported Languages**: engelska, franska, nederländska, tyska
- **Available Countries**: Afghanistan, Albanien, Algeriet, Amerikanska Jungfruöarna, Amerikanska Samoa, Andorra, Angola, Anguilla, Antigua och Barbuda, Argentina, Armenien, Aruba, Australien, Azerbajdzjan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgien and 208 more

## Funktioner

- Aktivitetspanel
- Anpassningsbara mallar
- CRM
- Datavisualisering
- Engagemangsspårning
- Feedback-hantering
- Flera kommunikationskanaler
- Flerkanalsdistribution
- Flerspråkig
- Hantering av undersökning / omröstning
- Kommunikationshantering
- Kunddatabas
- Kundhistorik
- Kundportal
- Kundsegmentering
- Kundupplevelseshantering
- Kunskapsbashantering
- Livechatt
- Mobil undersökning
- Rapportering och analys
- Segmentering
- Sentimentanalys
- Third-Party Integrations
- Trendanalyser
- Undersökningsstruktur NPS
- Varningar / Meddelanden
- Visuell analys

## Integrations (9 total)

- Drift
- Freshdesk
- G2 Track
- Gorgias
- HubSpot CRM
- Intercom
- Slack
- Trustpilot
- Zendesk Suite

## Support Options

- E-post / Kundtjänst
- Chatt

## Category

- [Programvara för kundengagemang](https://www.capterra.se/directory/30906/customer-engagement/software)

## Relaterade kategorier

- [Programvara för kundengagemang](https://www.capterra.se/directory/30906/customer-engagement/software)
- [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software)
- [NPS-program](https://www.capterra.se/directory/32075/nps/software)
- [Programvara för dataanalys](https://www.capterra.se/directory/31077/data-analysis/software)
- [Helpdesk-system](https://www.capterra.se/directory/30008/help-desk/software)

## Alternativ

1. [SurveyMonkey](https://www.capterra.se/software/32728/surveymonkey) — 4.6/5 (10455 reviews)
2. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1783 reviews)
3. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4079 reviews)
4. [Tidio](https://www.capterra.se/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Survicate](https://www.capterra.se/software/132914/survicate) — 4.6/5 (99 reviews)

## Recensioner

### "Great feedback analysis tool providing top-tier insights \!" — 5.0/5

> **Lucas** | *18 oktober 2024* | Datormjukvara | Recommendation rating: 10.0/10
> 
> **Fördelar**: ClientZen efficiently helps us monitoring continuously our customers feedback across all communication channels. 

Its intuitive interface saves us time on a daily basis, and makes it truly easy to onboard our colleagues on the app. 

Overall, our favorite ClientZen features are : 
- a wide-range of integrations,
- an ever-evolving algorithm, 
- an accurate sentiment score reflecting customers perception, 
- its endlessly customisable filters, making our researches easy \& fast, and topic creation \& surveillance a piece of cake. 

Last but foremost : ClientZen's team is friendly, reliable, efficient \& proactive at all times.
> 
> **Nackdelar**: Nothing to report. We have yet to find a negative aspect.

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### "Highly Effective" — 5.0/5

> **Anonymous User** | *24 oktober 2024* | Outsourcing/Offshoring | Recommendation rating: 10.0/10
> 
> **Fördelar**: -the interface is incredibly user-friendly, making it easy to onboard and navigate right away.
-ClientZen provides highly accurate insights, even for large volumes of feedback, which has been crucial for understanding customer sentiment.
-he support team is very responsive and always willing to offer assistance when needed.
> 
> **Nackdelar**: -some integrations with our existing tools are still unavailable, so we had to manually upload CSV files, which added some friction.
-for larger datasets, the analysis process can take several hours.
> 
> Overall, ClientZen has been a valuable tool for analyzing customer feedback and refining our product roadmap. The insights it provides are actionable and reliable, and the support team has been excellent. While there are some minor drawbacks like missing integrations and longer processing times, these haven't overshadowed its overall effectiveness.

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### "A valuable tool for understanding customer sentiment" — 5.0/5

> **Andrei** | *25 oktober 2024* | Informationsteknologi och tjänster | Recommendation rating: 9.0/10
> 
> **Fördelar**: The user-friendly interface makes it easy to navigate and extract insights. I was impressed by the accurate information it provided for the large sample of reviews that I used. This helped us get a good understanding of our customer sentiment. Another big plus is the support team's responsiveness and willingness to help and provide additional information.
> 
> **Nackdelar**: I would have loved to have more integrations built in instead of relying on using CSV files for some of our data. Another improvement that I see is in the analysis time — it can take a few hours if you have a large volume of data.

## Links

- [View on Capterra](https://www.capterra.se/software/1036515/clientzen)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/268683/ClientZen/> |
| en-AE | <https://www.capterra.ae/software/1036515/clientzen> |
| en-AU | <https://www.capterra.com.au/software/1036515/clientzen> |
| en-CA | <https://www.capterra.ca/software/1036515/clientzen> |
| en-GB | <https://www.capterra.co.uk/software/1036515/clientzen> |
| en-IE | <https://www.capterra.ie/software/1036515/clientzen> |
| en-IL | <https://www.capterra.co.il/software/1036515/clientzen> |
| en-IN | <https://www.capterra.in/software/1036515/clientzen> |
| en-NZ | <https://www.capterra.co.nz/software/1036515/clientzen> |
| en-SG | <https://www.capterra.com.sg/software/1036515/clientzen> |
| en-ZA | <https://www.capterra.co.za/software/1036515/clientzen> |
| fr | <https://www.capterra.fr/software/1036515/clientzen> |
| fr-BE | <https://fr.capterra.be/software/1036515/clientzen> |
| fr-CA | <https://fr.capterra.ca/software/1036515/clientzen> |
| fr-LU | <https://www.capterra.lu/software/1036515/clientzen> |
| nb | <https://www.capterra.no/software/1036515/clientzen> |
| nl | <https://www.capterra.nl/software/1036515/clientzen> |
| nl-BE | <https://www.capterra.be/software/1036515/clientzen> |
| sv | <https://www.capterra.se/software/1036515/clientzen> |

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