Fiix Recensioner

Fiix Fixed our Maintenance Organization

Fördelar:

Fiix is an incredible package for companies looking for a flexible CMMS. The Work Order System and it's flexibility to schedule tickets to Machines, Assets or Projects is very useful in our organization. We have a smaller maintenance department so we mix our activities with both in-house and contracted technicians. The Work Order system allows for us to assign an open ticket to a project that can then be tracked and closed after the vendor has completed the work.

Nackdelar:

When it comes to a downside to this software I haven't really found one yet. The customer service and flexibility has made it very easy to transition. If I had to point to one thing it would be that we could reuse some of our field names from the old database, but this was easily overcome by a great on-boarding. experience

Fiix - fixes the gaps easily in various aspects and helps to increase the maintenance efficiency

Kommentarer: Fiix is highly regarded for its user-friendly interface, robust features for asset and work order management, excellent mobile support, and strong customer service. It's a solid choice for businesses looking to optimize their maintenance operations and improve overall efficiency.

Fördelar:

User friendly software Mobile Accessibility for team members Reporting and Analytics of assets Integration Capabilities with other softwares Continuous Improvement by regular updates & features

Nackdelar:

Pricing is little bit high Limited filters in some functions

Buyer beware, review your contract.

Fördelar:

it works for what for the most part, you get what you paid for.

Nackdelar:

You are tied to a yearly contract and they can change terms at their convenience without proper communication. Good luck trying to get someone on the phone unless is to sell you the software, customer service is lacking. They say you can change the number of licenses but try to downsize and you have to wait a year. If you try to cancel it has to be 90 days before your renewal (it used to be 60).

I improve my work performance

Kommentarer: I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn them into more automatic processes with perfect results

Fördelar:

I can manage all work tasks better organized so that I can have production with each order, it helps me reduce development times with each task by being able to have everything unified on the same platform. I feel satisfied because it is a platform that has proven to be very secure with stored data.

Nackdelar:

There is nothing to dislike, they have always met expectations

Excellent Program - Stay On Task

Kommentarer: It really helps on the job to keep my day organized and it was easy to learn.

Fördelar:

It helps at work to keep track of all of the tasks I have to take care of. I also like it that I can use the app on my phone to close out tasks and add tasks.

Nackdelar:

I can't think of anything i dislike. Everything seems easy to understand and use once you get used to it.

My Experience With Fiix

Fördelar:

Fiix offers great CMMS features and makes maintenance planning, reporting, and tracking easy.

Nackdelar:

All the features of Fiix work smoothly and no issues.

move to fixx

Kommentarer: switched to this from another product and like this one much better

Fördelar:

so very easy to use dont have to type in a million different boxes

Nackdelar:

so far i havent found anything i dont like

Fiix CMMS use in a <50 employee manufacturing facility

Kommentarer: We have had a very good experience with the software itself and the customer service has been excellent.

Fördelar:

It has all the features we need, works very well for a company our size. The value to price ratio is high.

Nackdelar:

Since we are not using Fiix to its full capability, ther have not been any particular dislikes.

Our progress with Fiix

Kommentarer: it is still and will be the only comfortable software or application to maintain assets in our tiny company

Fördelar:

Mobile application and asset tracking are the most valuable feature in Fiix, this help me track and tag any IT assets on our company. basically, tracking asset is so easy only by scanning the barcode or QRcode

Nackdelar:

the asset recording is pretty hard to do, I am only a free trial user so maybe that is the reason i have such struggle. importing/exporting assets list from csv or any other data based file will be great. also sometimes the barcode or QRcode did not worked properly when scanned by Fiix mobile app

A Busy Career.

Kommentarer: It allows everyone to know what PM has been completed and by who. This way time and material isn't wasted by doing the same job more than once.

Fördelar:

Easy to use after proper training on how to access.

Nackdelar:

Administrator needs more access to make changes to assets and scheduling without having to get ahold of someone to allow the changes to be made.I wish there was a alarm on the system to let everyone know that a PM is about to be overdue, instead of letting you know it's late after the fact.

Safety

Kommentarer: great. we are able to prioritize our work. plan our work alot better

Fördelar:

user friendly, easy to learn and to teach how to use. it saves us ton of time. particularly on parts inventory

Nackdelar:

going back to "general" page to finish the w/o. would like to make whole w/o on one page.Also would like to see the name of who put what w/o in.

The truth

Kommentarer: It’s pretty good

Fördelar:

It’s easy to use. Very easy to understand.

Nackdelar:

Nothing really, I hate when you complete a work order at the bottom and it brings you up to the top.

The complete solution to optimize my maintenance management.

Kommentarer: One of the things I value most is his ability to adapt to my specific needs.

Fördelar:

What I liked the most is its ease of use and versatility. I have also been impressed by the amount of functionality it offers me.

Nackdelar:

It would be beneficial to have better guidance for new users, especially in regards to initial setup and customization.

Extremely Happy with the free version

Kommentarer: Great experience, customer service is quick at resolving issues.

Fördelar:

Free, easy to use, and quick to figure out

Nackdelar:

I am unable to print work orders using the free version

My review

Kommentarer: Positive friendly user and easy to comprehend

Fördelar:

I think that the easyness to use and opeate is the best feature.

Nackdelar:

The mobile platform will need to be review.

Powerful Maintenance Management Software

Kommentarer: Fiix Software is Complete Solution to manage your maintenance and work order in smart way. The software is help us to make data-driven decisions with the help of Maintenance Management, Work Order and Reporting & Statistics Features. Very happy with the tool, Must Try!

Fördelar:

It's a great software that provides many features likes Maintenance Management, Mobile Access, Asset Tracking, Job Management and Reporting & Statistics, etc. The software is very easy to use and manage your works smartly.

Nackdelar:

Generally, I was not have any issue with the software but sometimes it gives an error when we try to migrate our data.

Wouldn't be without it!

Fördelar:

User friendly. Help and instruction is easy to find or access. All in one software for maintenance.

Nackdelar:

CMMS settings can be a little difficult to understand, but they're easily edited if you don't get the desired result you're looking for.

Did you put a Fiix Ticket in for that item? is my #1 phrase I say at work.

Kommentarer: We use the Fiix System to maintain operational readiness across 6 facilities across Texas. When tickets are submitted by the teams, I can focus my time more efficiently instead of driving across the state to show up and then discover I needed 1 specific tools that may now be sitting in a tool box 300 miles away and not available without ordering a week in advance.

Fördelar:

This helps track things as they happen and even get ahead of maintenance preventing loss of equipment use and wasted time.

Nackdelar:

The mobile platform has a minor quirk where I feel it could do better with the interface, but that is a personal preference.

Procurement/Inventory Management with Fiix

Kommentarer: I mainly utilize the Purchasing and Parts & Supplies modules. The PO system is easy to use from day one. The Parts & Supplies module tracks all of the necessary points of inventory management. You can handle everything you want to manage from planning to the final closure of the work order. The module can all be accessed via links from work order to purchase request to PO to receipt to work order completion. This is a vital tool when researching through asset/equipment/vehicle/inventory management.

Fördelar:

The Purchasing and Parts & Supplies modules in Fiix are very user friendly. Any outside the box options that we have requested have been implemented with relative ease and low expense. We now have Fiix driving information into our ERP system as part of the accounting process. As Fiix has grown with us, they have added quite a few intuitive dashboards that help out in all areas of users. I have used many CMMS systems in the past, but Fiix has been the most user friendly and easy to modify as business changes/grows.

Nackdelar:

I really would like to know more about other areas of the system that I don't utilize regularly and also able to create my own reports on the fly.

Perfect for us.

Kommentarer: It's a bit pricy. And for a smaller company it can be a tough hurdle to get over. But it is worth it. The software is very powerful. And the data/info you get is great. Even in our small operation (36 employees) it has proven very valuable even passed the maintenance aspect! Id recommend it to anyone. Just because the app portion doesn't work good for us. Doesn't mean it won't work for someone else.

Fördelar:

The interface is easy to pick up for new employees. The overall use of the browser portion, is easy to use. It allows us things we never thought of after about 4 years. It will give you data you never had before.

Nackdelar:

The new app is terrible. I keep the old app loaded on my tech's tablets. It's not geared toward all types of uses. It's geared toward one type of use. The web browser portion is perfect. And that is what the app should be, just a scaled down mobile version of that. The price is also a bit rich for what we use. I wish it was a bit more ala-cart based. Pay for the features you use.

Effective solution to manage work orders

Kommentarer: Fiix has been instrumental in helping me manage maintenance issues and work orders. It is capable of prioritizing action items by time frame e.g. high priority items must be addressed within 24 hours. It also keeps me abreast of outstanding items that require attention. If these tasks were done manually, it would require a lot of time to manage.

Fördelar:

My favorite feature in this software is that work orders are easily created, tagged, assigned and monitored until close out. Reminders or notifications are automatically despatched to users with actions to notify them of outstanding actions. This helps ensure that high priority items are addressed in a timely manner and closed out.

Nackdelar:

There are no aspects of this product that I did not like.

FIIX is a great CMMS

Kommentarer: I like my CMMS

Fördelar:

The mobile apps is very useful. i have 475 buildings to maintien. with this tool we enhance the travelling efficiacy.

Nackdelar:

what I like least is the construction of the report. there are already built reports but when we need precise data according to our business unit we have to build our own report but the tool is not very user-friendly. But I have excellent customer support that helps me whenever I have a need with building a rapport.

Manage and maintain super easily

Fördelar:

The software is great in managing the orders. There is negligible paperwork now in our current business and let me tell you how hassle-free it has made the whole process. Moreover, the optimization it provides for the maintenance-related work is a huge pro in my opinion.

Nackdelar:

Nothing in my mind. But will love to see more features coming in the future. Great product and idea.

It is a great help to us especially when it comes to equipment monitoring and maintenance.

Kommentarer: I have gained knowledge in terms of proper monitoring of an asset in which my company benefits. Innovation on the system of maintenance it is a big help for us in many terms such, inventory, repairs, life span of equipment, even certificate also monitored in the software. The big impact to us is we lessen the downtimes especially in the operations. And the equipment schedule PMS the system will remind the team for the due and classification of the particular repair to be executed. We are very pleased know a days even we have not perfectly or 100% utilized the features of the software but we appreciate the development in our operations, manpower skills and coordination. For me overall I am very lucky that I am using or my company subscribe this software.

Fördelar:

My experience I like most in software is that it's very systematic and detailed especially on our assets. Maintenance rely on the system at the present even minor problem already assess by the team and encoded to the system for future use/traceability. And there are updates we received or inputs from the software for upgrades and improvement for the team.

Nackdelar:

Honestly not all features in the system we are using as of the moment, the team focussed only in the maintenance side on the available data in which necessary to our operation. All assets of the company were already encoded in the system and monitored thru the software. There are occasions or times that all our data lost in the system we do not know what's the reasons, maybe once a month since we used the software. But, back in our mind maybe a connection failure or maintenance service in the system because after a day all data's are available, we will experience these during a week before month end in which during our kpi's in the department. This is least like for me.

My review of FIIX

Kommentarer: It has been a really helpful tool for tracking and managing assets

Fördelar:

I like how easy it is to get information on a specific asset. It can all be found in 1 place and easily browsed

Nackdelar:

Some of the search bars can be annoying. When you click in the wrong place, it's very difficult to get back to where you were before.