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FMS:Workplace Recensioner

4,1 (83)

Om FMS:Workplace

FM:Systems hanteringsteknik för arbetsplatser ger organisationer möjlighet att identifiera och planera den perfekta arbetsplatsen för varje anställd.

Lär dig mer om FMS:Workplace

Fördelar:

The cost of the product fits our business. It is not complicated to use and the technicians like it.

Nackdelar:

When running patches, it takes a bit more time due to cutting and pasting data from folders.

Betyg för FMS:Workplace

Medelpoäng

Enkel användning
4,0
Kundservice
4,3
Funktioner
4,2
Valuta för pengarna
4,2

Sannolikhet att rekommendera

7,9/ 10

FMS:Workplace har ett totalt betyg på 4,1 av 5 stjärnor baserat på 83 användarrecensioner på Capterra.

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Filtrera recensioner (83)

Bill
Bill
Senior Application Specialist i USA
Verifierad LinkedIn-användare
Elektrisk / elektronisk tillverkning, 5 001‒10 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

User, Implementer

4,0 för 7 år sedan

Kommentarer: We use FM Systems for space utilization, asset tracking and analytics.

Fördelar:

How I can configure to meet needs, new viewer technology and future product roadmap. Love the support and family friendliness of FM:Systems

Nackdelar:

The user experience, software feels and looks old, good use major UI enhancements. Wish there was offline app capabilities

Verifierad recensent
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 10 000+ anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

FMS - A workplace everyone needs

4,0 i fjol

Fördelar:

Its reliability and the features that could be custom made based on our requirements.

Nackdelar:

Needs some user friendly interface but that's my opinion which could vary from my colleagues.

Svar för FM:Systems

i fjol

Hey! We're delighted that FMS:Workplace fits your organization's unique needs. We hear your feedback on the user interface and appreciate your input. We are striving to continuously improve, and your insights help us to deliver an even better user experience. Thank you!

Cassandra
Drawing and occupancy Technologist i Kanada
Arkitektur och planering, 1 001‒5 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great product for employee move management

3,0 för 4 år sedan

Fördelar:

Easy to make and see real time changes made for employees moving locations. Good customer support / very helpful and friendly staff

Nackdelar:

Slow at times Sometimes product can be a little glitchy.

Svar för FM:Systems

för 4 år sedan

Hi Cassandra, we're happy to hear you have had a positive experience with FM:Systems! We value your input and if you have any more details on how we can continue improving our ease of use within FMS:Workplace, please don't hesitate to reach out to our team at [email protected]. I will also make sure to share your kind words about your experience with our support team, thank you again!

Verifierad recensent
Verifierad LinkedIn-användare
Högre utbildning, 5 001‒10 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great Team, Great Product

4,0 för 4 år sedan

Kommentarer: It's a great product and would recommend it. The only comment I'd make is the customer support could be tightened up.

Fördelar:

It's a hugely intuitive system which has made the rollout to the wider user base much easier. Most users can be trained with a 25 minute video we recorded.

Nackdelar:

The only real downside is the speed of the reporting module. The functionality is great, but it's terribly slow.

Verifierad recensent
Verifierad LinkedIn-användare
Har använt programvaran för: 2 + år
Recensentens källa

Excellent product that has help us improve operational efficiencies.

4,0 för 7 år sedan

Fördelar:

Relatively easy to learn and use. Excellent and knowledgeable product support team. Easy to teach to others within our organization. Non-facility related groups have approach us to use the system to manage their asset inventories. That has worked well and they now connect assets with space.

Nackdelar:

Relationships between database tables can, at times, be challenging to manage especially if not experienced in the use of databases. Product has become more popular and, as a result, support personnel respond slower. Additional support personnel would be beneficial.

Verifierad recensent
Verifierad LinkedIn-användare
Internet, 501‒1 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

FM:Interact

5,0 för 6 år sedan

Fördelar:

When I first looked into it and was training in the system, I was overwhelmed with all the features. Then after a few weeks of training I realize how much it could do and how it can grown with our company. I knew I had found a tool that once you were trained on it, our company was in good hands to do space planning, asset management, move management and many other things that would be very beneficial to me. THE MOVE MANAGEMENT MODULE IS MY FAVORITE. I DO MOVES TODAY LIKE A KING!!!!!

Nackdelar:

When it comes to customization in some areas, it was challenging. Trying to customize my office maps with particular color, sizes or adding in particular notes for a certain area.

Chris
Chris
Facility Planner i USA
Verifierad LinkedIn-användare
Högre utbildning, 1 001‒5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Academic Setting

4,0 för 6 år sedan

Fördelar:

General functionality and ability for campus stakeholder and users to all access data remotely and simultaneously. Extremely powerful tool in our setting.

Nackdelar:

My only complaint is internal and the fact there are so many features that we have yet to tie into.

Lynne
Lynne
Systems Administrator i USA
Verifierad LinkedIn-användare
Sjukhus och hälsovård, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

Systems Administrator

4,0 för 6 år sedan

Kommentarer: Good. But needed lots of customization.

Fördelar:

Ease of Use Configurability and Customization

Nackdelar:

No mandatory fields in child views Slowness in overall website

Phil
Director, Global Real Estate and Facilities i USA
Verifierad LinkedIn-användare
Flyg och rymd, 1 001‒5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

User friendly, powerful, well priced and great customer support!

5,0 för 7 år sedan

Kommentarer: Able to easily track our real estate portfolio and run reports in real time.

Fördelar:

- Easy and intuitive to setup, use and maintain - Can be used out-of-the-box, no customization needed (unless you want something special) - Well priced (no hidden cost, unlike many of the big, enterprise systems) - Modular system, so you only pay for the modules you need - Very responsive (and effective!) customer support - FMS keeps adding new features - Provides self-host and hosted options

Nackdelar:

It is only compatible with AutoCAD or their own CAD software. We use a different CAD software and so we had to spend extra $ to get a compatible CAD software.

Pirkko
Pirkko
Business Development Manager i Filippinerna
Verifierad LinkedIn-användare
Kundservice, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Sensible and Direct to the Point software for Office Space utilization

5,0 för 2 år sedan

Kommentarer: Overall, the data visualization of the software is excellent for visual learners who better understand the flow of management directions when presented with graphics.

Fördelar:

A lot of people don't realize they are visual learners, and they grasp information best when they can visualize data or information. As someone who belatedly learned to be a visual learner and was able to be much more productive, the data visualization in the interface is a great help when planning for space implementation / distribution / management.

Nackdelar:

As someone who is not tech savvy; while I appreciate the interface, the ability to do a lot of things is great but the interface will take a while to learn to navigate through. In our workplace, this is a challenge for people who are not technologically proficient, and an individual's ability to grasp and digest usability will vary depending on their experience.

Keith
Director, Space Management i USA
Högre utbildning, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

FM:Interact as a Space Management Facilitator

4,0 för 4 år sedan

Kommentarer: Overall, FM:Interact has been a power player in providing mission-critical space data for the University. It's been a game changer in accuracy and accountability.

Fördelar:

The space management tool is most impact for our organization. It is critical to know the amount of space, the ownership of the space (university, foundations, leased), the responsible stewards of the space (college/school/MBU), and the occupants of the space (employee, student, visitor). The data acquired provides a real-time snapshot of the amount and location of our total facility inventory,

Nackdelar:

We we receive a very high volume of revit files, replacing autocad files, as project deliverables. However, to upload and publish revit files in FM:Interact is a challenge at best (often unsuccessful). As more projects are designed in a revit environment, It would be exciting to see FM:Systems to meet this challenge.

Svar för FM:Systems

för 4 år sedan

Hi Keith! We are thrilled to have you as part of the FM:Systems family! Thank you for sharing your kind words with us and the positive review. We are so happy that our software has been a game changer for your university around accuracy and accountability. We are also always up to the challenge to continue improving, and therefore I have shared your feedback with our product team. If you have any other product suggestions, please feel free to email us at [email protected].

Michael
Senior Space Coordinator i USA
Försäkring, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

FM:Systems Review - 2021

4,0 för 4 år sedan

Kommentarer: Overall, I have had a good experience with FMS and have very little to be negative about.

Fördelar:

The reporting capabilities are the largest and most critical function I want to comment on. The ability to filter the data you want similar to Excel and then export the exact/specific data you want to Excel in just a few clicks is fantastic. Creating ad hoc reports for a specific request or question is very easy.

Nackdelar:

As is norm with any 3rd party vendor / software, the sales team promises the world and says every feature is available and possible. Only to find out that it is in the future roadmap and not yet released. There's also the issue of customizable and configurable - lots of things we want were possible but defined in a way that it would cost money to implement.

Svar för FM:Systems

för 4 år sedan

Hi Michael, thank you for the wonderful review and for taking the time to share your feedback with us. We are so happy to hear that you are enjoying FM:Systems' reporting functionality. We have some exciting new releases coming soon in the product roadmap, so I will make sure our team touches base and provides an update on timing!

Kelly
Real Estate Services Agent i USA
Olja och energi, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

Space Management

4,0 för 4 år sedan

Kommentarer: Overall we're able to manage space for over 5,000+ employees in multiple locations with ease using the system. Even though we use it for basic functions, it fits our needs.

Fördelar:

We primarily use Space Management and Move Management and I enjoy how easy it is to use. It was easy to learn, is simple and straight-forward. Hardly any issues with implementation.

Nackdelar:

I feel that everyone in the organization says that creating reports is extremely easy however I find it fairly difficult, even after taking courses in FM: University. Some of the functions involve a little more steps than I feel necessary but are okay once you get used to them.

Svar för FM:Systems

för 4 år sedan

Hi Kelly! We are thrilled to have Phillips66 as part of the FM:Systems family! Thank you for sharing your kind words with us. I have shared your feedback around creating reports with our training team as well, we are always looking for new courses to incorporate into FMS:University. Thank you for taking the time to give your feedback.

Susan
Sr. Campus Space Analyst i USA
Högre utbildning, 5 001‒10 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

FMS:Workplace

3,0 för 4 år sedan

Fördelar:

One very important feature is the interactive floor plan view, where one can click on a particular space and display the attributes.

Nackdelar:

The admin and user documentation for this product is sometimes not very helpful, as it lacks details that are important to successfully completing a task.

Svar för FM:Systems

för 4 år sedan

Hi Susan, we are so glad you are enjoying the interactive floor plan view within FMS:Workplace! However, we are always looking to improve and get you to a 5-star experience. If you're open to sharing some additional feedback, please feel free to email us at [email protected]. Thank you again for sharing!

Zamara
FAC Coordinator i USA
Informationsteknologi och tjänster, 1 001‒5 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great Product and Great team to work with

5,0 för 4 år sedan

Kommentarer: Phenomenal. Always great to work with FM Work place and the FM group

Fördelar:

We are able to keep up with our Floor Plans in an organized manner and update it very easily

Nackdelar:

It's a bit slow. System lags a bit and loads a bit slow

Svar för FM:Systems

för 4 år sedan

Hi Zamara! We are thrilled to have you as part of the FM:Systems family! Thank you for sharing your kind words with us and the positive review. It means the world to our entire team! We look forward to the continued partnership and collaboaration.

Brenda
Manager Information Management i Australien
Utbildningsförvaltning, 1 001‒5 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

International customer

4,0 för 6 år sedan

Kommentarer: Have found FM:Interact to be flexible in meeting our specific needs.
As an international customer with a local partner, sometimes have found support issues that need to go back to FM:Systems are not dealt with very quickly.

Fördelar:

Highly configurable, and also relatively easily customisable. If it doesn't do what you want out of the box, you can make it do what you need with either configuration or customisation. So far our experience is that it upgrades well, even with customisations.

Nackdelar:

Have ongoing trouble with dates being in US format (we're in Australia), also some issues with using metric instead of imperial (mostly with floor plans and graphic views). Doesn't do some cascading that I would expect out of the box: eg if change a room number, does not cascade that change to associated/child tables.

Bill
CAD/CAFM Administrator i USA
Finansiella tjänster, 5 001‒10 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Like some of the functions

3,0 för 7 år sedan

Kommentarer: I like that making changes to views is fairly simple. Also we are able to do a fair amount of stuff without the need for a lot of support help.

Fördelar:

The ability to tie Autocad floor plans to a database system..........................................

Nackdelar:

I would like to see the markup and measure feature to be more developed. Kind of like how it used to be in FM 7.5. Also would like to see the ability to do department SF info and report on it.

Ivan
Head of Security and Technology
, 5 001‒10 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa
Källa: SoftwareAdvice

FM Interact is a great tool to manage Facilities sites, data & moves.

4,0 för 8 år sedan

Fördelar:

FM Interact is a good Facilities tool to manage Facilities sites globally. Its relatively simple to use. New Report functionality will help performance.

Nackdelar:

When running patches, it takes a bit more time due to cutting and pasting data from folders. It would be nice if an automated tool could manage this.

Jonathan
Dir of Facilities Management i USA
Har använt programvaran för: 2 + år
Recensentens källa

Highly configurable. Powerful tool.

4,0 för 7 år sedan

Fördelar:

Ability to customize to align with our processes. The system can be configured to do whatever it is you need.

Nackdelar:

Would like cleaner GUI. Given the varying levels of staff that use the application, having a clean intuitive interface for less technical users is important. This has improved recently.

Solomone
Facilities Engineer Manager i USA
Datormjukvara, 501‒1 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

FM System

4,0 för 6 år sedan

Kommentarer: I love all the features but it is not user friendly...it seems like I need a master degree on FM System in order to manage it. I use to work at google and they have the GUTS system which is an internal management system that is foolproof...I didn't need any training to manage GUTS that's how user friendly it is. If Google decided to go public with GUTS it will definitely run everyone out of business.

Fördelar:

Lots of helpful tools to help manage facilities operation.

Nackdelar:

Not user friendly. I hope they listen to all the customer feedbacks.

J.
Facility Manager i USA
Försäkring, 501‒1 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

It has been very good.

4,0 för 7 år sedan

Kommentarer: Not sure yet.

Fördelar:

I am very happy with the ability we have to continue to customize they system to meet our needs as they change

Nackdelar:

However, the customization can be difficult, but I am very happy to see FM is working very hard to make those tasks easier with every rollout.

Victoria
Facilities Analyst/Database Admin i USA
Har använt programvaran för: 2 + år
Recensentens källa

FM: Interact Review

5,0 för 7 år sedan

Fördelar:

I've been using FM for over a decade and it keeps getting better and better. Love how customizable it can be. This software offers something for every purpose which is good.

Nackdelar:

Performance speed is the biggest concern globally.

Char
Corporate Space Planning Lead i USA
, 5 001‒10 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Excellent ability to organize data, moves and view plans

4,0 för 7 år sedan

Kommentarer: no longer need to update plans manually in Autocad, or count desks for vacancy! I can generate maps for scheduled moves easily and quickly.

Fördelar:

-generate floor plans with different data -sort moves by project, date or other -view occupancy in a detailed way

Nackdelar:

-not completely intuitive -reporting is confusing and not intuitive -permissions and roles are confusing

Valerie
Sr. Cad Specialist i USA
Fastighet, 1 001‒5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Works for us

5,0 för 6 år sedan

Fördelar:

It's customization works to fit our business' needs

Nackdelar:

Because we have so many custom settings our upgrades are a nightmare

Daniel
Facility Coordinator i Kanada
Faciliteter tjänster, 1 001‒5 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Very good product for Way Finding if you work within a large corporate building.

4,0 för 6 år sedan

Kommentarer: Overall, very nice product to use as it allows me to complete Facility projects that I may not be able to complete without it.

Fördelar:

Very broad platform that allows me to control seating locations anywhere in the building.

Nackdelar:

The system tends to run slow at some points during the day however this could just be a networking issue.