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Outstanding customer service and great product!
Kommentarer: Our experience has been seamless and excellent. There has been ZERO downtime with the system and Exym is constantly making upgrades on a weekly basis in response to feedback they receive from its customers. They truly care about their customers and the work that we do! I have no regrets choosing Exym as the electronic health record system for our large organization.
The customer service you receive from Exym is outstanding! They are incredibly accommodating and highly responsive. They value customer service - this is not the same with so many other platforms/software companies. They go through extraordinary measures to obtain frequent feedback and apply it toward feature upgrades on a weekly basis. Also, the system was intuitive to configure before implementation and easy to train to! It is user-friendly and many steps above our previous system.
The treatment plan functionality can be cumbersome, but no system can be perfect. Also, the forms built within are not the prettiest when printed out on paper, but I know they are working toward making modifications to improve this. They seem to strive toward perfection, which is all one can ask for!