I 18 år har vi hjälpt företag
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Om Remote
Vi skapar en ny standard inom global HR och gör det möjligt för alla företag att få tillgång till bättre lösningar för löner, skatter, förmåner och efterlevnad.
User friendly, very simp0le, easy to use and to navigate on each menu.
Customer service was absolutely horrible on several fronts.
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Filtrera recensioner (91)
Easy Remote Work
Kommentarer: Excellent
Fördelar:
A wonderful platform for employees working Remotely
Nackdelar:
I have not yet fully experienced the support of HR to understands benefits in details that are offered to employee
Stellar product to support our global team!
Fördelar:
Onboarding experience, from both the administrative and employee/contractor perspective, is some of the best I've experienced. Their CS team is also responsive and supportive. I love that they're open to UI feedback as well.
Nackdelar:
They're still figuring out some UI bugs but again, because they're so open to customer feedback, this isn't a deal breaker for us.
Övervägda alternativ: Deel
Anledningar att byta till Remote: Sales and customer support team, pricing and availability/support in local countries.
Great partner with incredible potential
Kommentarer: Since we work in different countries, the topics and circumstances of the individual countries are the challenge. Remote and team are always there when you need them and take care of all your questions.
Fördelar:
Fast response within 48 hours and very friendly and solution-orientated staff
Nackdelar:
The uncomplicated contact and the totally friendly communication
Svar för Remote Technology
för 5 månader sedan
Hi Martin, Thank you so much for your feedback! I’m thrilled to hear that you’ve had such a positive experience with our team, and that you find the communication friendly and solution-oriented. Providing fast responses and addressing the unique challenges of working across different countries is always a priority for us, If you ever have more questions or feedback, feel free to reach out to me at [email protected]—I’m always here to help and ensure we continue improving. Best regards, Mel Diamond Voice of the Customer Manager
Good Solution
Kommentarer: I think Remote is generally a good solution. Over the past 6 months, Ive seen improvements around UI on the platform. There's still opportunity to improve some of their internal ways of operating.
Fördelar:
Good quick and easy solution to bridge global hiring.
Nackdelar:
Siloed information and operations that create delays at times.
Easy payroll solution
Kommentarer: easy to use software, we are happy with the product
Fördelar:
easy to use, easy solution for foreign payroll
Nackdelar:
little flexibility: pre-payment for one of our employees was difficult to achieve way of invoicing: pre-payroll and actual payroll: this brings extra work as you have to check everything double
Good if you're a small company, cost efficacy increases the bigger you get
Kommentarer: Great support, health insurance, platform is intuitive
Fördelar:
Compliance, health insurance, ease of requests on the platform, support is thorough
Nackdelar:
Have to get in touch with team to solve simple problems sometimes
Great to hire abroad
Fördelar:
How easy it is to use. The customer service is great
Nackdelar:
Time tracking and hour compensation can bit a bit limiting
Övervägda alternativ: BambooHR
Anledningar att byta till Remote: It was a recommendation of another organization
Remote works :)
Kommentarer: My experience has been very positive - the team behind Remote do a great job and the platform is well designed and easy to use
Fördelar:
Customer service is really responsive and personalized. Plus the platform is easy to use for staff and on the back end, with good functionality
Nackdelar:
I wish more countries were covered for employment through Remote!
Övervägda alternativ: Deel
Anledningar att byta till Remote: Pricing was more competitive with negotiation
seamless payroll solution for international teams
Kommentarer: Our company is based in the US, but we needed a simple and efficient way to pay employees in Europe. Remote has made this process incredibly convenient.
Fördelar:
The platform offers a simple and user-friendly interface, making it incredibly easy to set up contracts and start the process. Everything is quick, accessible, and straightforward, which really streamlines the experience.
Nackdelar:
The pricing could be more competitive, especially for smaller businesses or startups.
Övervägda alternativ: Deel
Anledningar att byta till Remote: We found Remote to be more convenient and better suited to our needs. The platform’s ease of use, seamless setup, and straightforward interface made it the best choice for managing payroll for our international employees.
99% excellent just a couple annoyances
Kommentarer: Remote is our key EOR partner and enables our business to move internationally without much issue. In general we are very happy with them.
Fördelar:
Great service, solid tech platform, reasonable pricing
Nackdelar:
Payments used to be immediate now they take a couple days to be reflected, which is especially challenging as the company as a whole is very unforgiving of any payment delays and will freeze your account. It's very disruptive.
Övervägda alternativ: Deel
Anledningar att byta till Remote: Better onboarding, responsiveness and tech
EOR on the go
Fördelar:
UI of the website is straightforward to manoeuvre and get information
Nackdelar:
Availability of local account manager in the local time zone
Övervägda alternativ: Deel
Anledningar att byta till Remote: UI experience was better than the other and reporting
Great Support and Customer Service
Kommentarer: I have had great customer service reps and they really do listen to feedback and add features. It isn't instant, but I have been happy with it.
Fördelar:
I really appreciate the customer service that I have had at Remote.
Nackdelar:
The pricing- especially for insurance internationally- can be high.
Out of Country Employees
Kommentarer: Remote has made it tremendously easy to work with our out of country employees. They handle almost everything and keep us updated on anything we need to know or approve.
Fördelar:
Easy use for our out of the country employees.
Nackdelar:
We have not terminated any employees with Remote, but we were informed that we would have to give plenty of notice if we were going to work with them to give a severance. This has not been an issue, I just have not used the process yet.
A good tool to manage your offshore projects
Fördelar:
1. Easy to install 2. Good Interface(UI) 3. Slim navigation pan that helps you to customize your dashboard 4. Low bandwidth seeker
Nackdelar:
1. Restricted to desktop majorly 2. Live tracking faces issue frequently 3. Doesn't support all invoice formats
Friendliness, respect and follow-up
Kommentarer: It has been good because the issue is followed up until it is solved, until the client is satisfied.
Fördelar:
The respectful, friendly and interested manner in which the staff expresses itself
Nackdelar:
In order to respond, they sometimes need to escalate several levels or areas, which slows down the process.
Good, please support [sensitive content hidden]
Kommentarer: Great! Would definitely recommend to other remote teams
Fördelar:
They handle the paperwork, so I can focus on the business
Nackdelar:
No support of China ( [sensitive content hidden]) - this turned out to be problematic for us
Good Platform to hire international employees!
Fördelar:
Quick customer service and easy to use interface!
Nackdelar:
Some features such Expense Reimbursement can be improved. Per diem option requires a receipt, which should not be the case.
Great support and feedback
Fördelar:
It´s been a great experience so far, any time I raise a request for support, I get the necessary help within the desired timelines, [sensitive content hidden] has helped me in a very professional and proactive way.
Nackdelar:
I cannot mention any bad point so far in the experience I am having working with Remote.
The most convenient way to get employment benefits anywhere in the world
Fördelar:
The ease of use and clutter free UI. The UI is well thought out and bug free. Never had any problems
Nackdelar:
None whatsoever. Cannot think of anything wrong with Remote's employment portal.
Remote is fundamental to Phaidra
Kommentarer: Remote enabled Phaidra to build a global company featuring incredible talent that sit at the intersection of industrials and AI - a rare and hard to find talent pool. We started with Remote when they were a start-up themselves, which meant we grew as a company as they did - and were able to share feedback and see the implementation of new features we requested. The collaboration with Remote continues to be awesome and we intend to have Remote as a strategic partner as we scale.
Fördelar:
Remote's software enables Phaidra to bring on new talent from almost anywhere in the world. Their support team is helpful and thoughtful in their communication.
Nackdelar:
It would be great to have more transparency into what stage new employees are in during onboarding. Specifics (like if Remote sent the onboarding email, etc.) would be great!
First Experience with Remote
Kommentarer: Absolutely amazing, considering HR services is complex with all the details, but remote is able to simplify process even without having to collect any hardcopy files unless for contract.
Fördelar:
Providing support upon employment contractual for overseas company complete with all the details needed to comply with local regulation
Nackdelar:
So far I have to admit that nothing disappoint me yet from my personal experience
Hiring talent across the world made easy
Fördelar:
It made our life easier. Thanks to Remote we have been able to hire talent from countries where we don't have presence in, offer compliant contracts and save time on payroll management. We also received support with tax and legal issues specific to different cases. Whoever we had a problem, the Remote team has gone above and beyond to find a solution.
Nackdelar:
Because onboarding employees in every country depends on local regulations, it requires and a proactive approach from the person doing the enrollment and being in contact with the onboarding/happiness team.
Easy to use, constantly improving
Kommentarer: I am working remotely thanks to Remote. Its such a great opportunity to work for any company in the world from your home country.
Fördelar:
- easy to use- good support- frequently improving
Nackdelar:
I don't have any particular remarks so far
A great EoR
Kommentarer: My overall experience of working with Remote has been excellent. Our support, [SENSITIVE CONTENT], is responsive, supportive and extremely helpful and professional. A first class service!
Fördelar:
This software is easy to use, intuitive and the dashboard allows easy access to all services
Nackdelar:
There is nothing I don't like about Remote.
customer-oriented, easy to start
Kommentarer: eg. what are the possibilities for global hiring activities
Fördelar:
our company recently started to use the remote platform, a very nice tool, and helpful, especially for global recruiting. The support team is really great, fast respond and professional, especially[SENSITIVE CONTENT], who always provides the best service for us in every way possible.
Nackdelar:
no at the moment. just started use it. maybe later will find out?
