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GoodAccess Recensioner

4,9 (97)

Om GoodAccess

Skydda ditt teams molninfrastruktur, databaser och servrar med deras prisvärda dedikerade IP-VPN för team. Prova gratis i 14 dagar.

Lär dig mer om GoodAccess

Fördelar:

Pretty easy to set up, lots of useful guides provided.

Nackdelar:

The symptom is that I cannot connect to internet at all after connecting to GoodAccess. I'm not sure what caused this issue exactly.

Betyg för GoodAccess

Medelpoäng

Enkel användning
4,9
Kundservice
4,8
Funktioner
4,7
Valuta för pengarna
4,7

Sannolikhet att rekommendera

9,4/ 10

GoodAccess har ett totalt betyg på 4,9 av 5 stjärnor baserat på 97 användarrecensioner på Capterra.

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Filtrera recensioner (97)

Marco
Marco
CEO i Storbritannien
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Fantastic Static VPN

5,0 för 2 år sedan

Fördelar:

Good Access is super easy to get started and offers very good protection for the entire team. Getting a static VPN isn't something all providers offer and GoodAccess were able to accommodate this at a very good price point. We switched from NordVPN for these reasons.

Nackdelar:

It can sometimes be a little heavy on memory use.

Michael
Owner i USA
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Övervägda alternativ:

A great value VPN at a reasonable price

5,0 för 2 år sedan

Kommentarer: Overall I've been happy with GoodAccess. I've been with them since they were smaller and it's been nice to see them add in powerful features that help to simplify our infrastructure.

Fördelar:

I like the simplicity of the UI in the dashboard. There are a lot of powerful options, but I'm not overwhelmed. It's intuitive to use. I like being able to manage port forwarding. I also like being able to configure systems within the dashboard that I can share with other members of our team.

Nackdelar:

I didn't like having to purchase a minimum number of seats to get the features we needed. We don't use all of the seats, so it feels like that could be a better experience for the customers.

Kim
Managing Director i USA
Läkemedel, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

GoodAccess

5,0 för 2 år sedan

Kommentarer: The system provides access to other systems and is a consistent product.

Fördelar:

GoodAccess is an easy to use application and generally consistent. Customer service has been very helpful.

Nackdelar:

Updates can be challenging at times but have been successful.

Paul
President i Kanada
Bil, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

VPN of choice for our Remote workers

5,0 för 2 år sedan

Kommentarer: Overall experience has been great, even though the company is not based in North America, anytime I had a question or concern and reached out I had a prompt response back from their customer support.

Fördelar:

Great customer service, reliable and simple to use. Their system is much simpler to set up then the other companies I had tried and perfect for what our company needs are.

Nackdelar:

Wish they offered custom packages for fewer than 10 users needing access.

Lori
VP of Ops i USA
Flygbolag/flyg, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Good Access

5,0 för 2 år sedan

Kommentarer: Excellent! Eve has been our go to, if she didn't know the answer, she would find someone that did. Very helpful!

Fördelar:

Customer Service, hands down, the best, quick responses and very helpful. The auto start is also very helpful, when you log on in the morning, the program starts working!

Nackdelar:

When there is a product update, the program doesn't work, you have to log off and update, restart and then run the program. Having an email sent prior to the update so we can make sure all the employees know they have to update and restart for the program to work effectively.

Maria
Customer Support Manager i Storbritannien
Ledningsrådgivare, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Protecting Digital Resources With GoodAccess

5,0 för 5 månader sedan

Fördelar:

I like how GoodAccess protects our digital resources. I like that GoodAccess houses best security features.

Nackdelar:

I have used GoodAccess for long and no dislikes.

Roma
Customer Manager i USA
Juridiska tjänster, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Securitng Devices and Networks Easily With GoodAccess

4,0 för 8 månader sedan

Fördelar:

GoodAccess is a great endpoint protection and helps when it comes to managing computer and cybersecurity.

Nackdelar:

GoodAccess has all we need as a security tool and no complaints.

Nick
CTO i Australien
Informationsteknologi och tjänster, 501‒1 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Very good VPN for remote teams and controlled access

5,0 i fjol

Kommentarer: We have been very happy with the reliability of the service, we added an extra team to this service once we evaluated the product using our first team. We find the connectivity and stability of connections stable, we have users across multiple countries and experience has been very good.

Fördelar:

Teams can share the same public IP address, team administration is very straight forward using the portal with very good security controls that can be used. Teams can have multiple gateways which adds good redundancy.

Nackdelar:

Adding users to teams needs to be done in chunks, for smaller teams this makes it difficult as we end up with unused licences. It would be really good to add or remove 1 user at a time as our team sizes grow slowly.

stephen
IT Specialist i Storbritannien
Olja och energi, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Very good to use and stable vpn

5,0 i fjol

Kommentarer: Overall my experience ahs been good and we even renewed our subcription fo rhte second year 4 months ago. this vopn is helping us improve our security and also improves our conenction

Fördelar:

Easy to configure. Agent is stable(connects when you want it to) and beautiful MS SSO intergration Access control MFA on login Internet connection is good when connected to the vpn

Nackdelar:

Support chat is only available week days 8 to 5 cet

Tom
Lead Developer i Storbritannien
Informationsteknologi och tjänster, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Brilliant and secure VPN access

5,0 i fjol

Kommentarer: They allowed us to carrying on working seamlessly during Covid and after, for our home workers.

Fördelar:

We started using Good Access during Covid when our entire workforce started home working. They were a good price point compared to their competition and one of the only ones that allowed for a small team and use a fixed IP Address. During Covid, Good Access were a live saver for our company and without them, we simply would not have been able to work. The VPN is very simple to setup, using either the Good Access application or by exporting OpenVPN configuration files. Some of the new features such threat detection and mapping connections have been amazing and very well done. All in all a very good company to use when a VPN access is required.

Nackdelar:

Some of our staff have had issues with the Good Access application to gain access to the VPN. Their support was great in talking us through it though and offering alternative solutions to get us up an running.

Japheth Immanuel
Accounts Manager i Japan
Sjukhus och hälsovård, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Very Good Service They Provide!

5,0 för 4 år sedan

Kommentarer: The experience is the best, this is the first VPN Static IP provider that I used and never regret using it.

Fördelar:

I like the ease of using the software, Stability and Good Service it gives.

Nackdelar:

The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.

Svar för Samohyb

för 4 år sedan

Hi Japheth, thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management.

Daniel Andres
CTO i USA
Informationsteknologi och tjänster, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great for resource management in remote workgroups

5,0 för 2 år sedan

Kommentarer: It is one of the few options that there are to have one or more exclusive fixed IP for the company. With GoodAccess we resolved secure access to our environments for all remote developers and freelancers, it has a wide facility and options to grant access to different members. We use GoodAccess all the time since we all work remotely.

Fördelar:

Static IP for whitelisting, Stability, Client lightweight, manageability from the portal, relevant statistics in dashboard and notifications.

Nackdelar:

Would be great to be able to add specific access rules for different users or groups using the same IP.Sometimes the updates are very frequent.

Svar för Samohyb

för 2 år sedan

Dear Daniel, Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback. Eva, Customer Success Manager

Sandro
Senior i Italien
Informationsteknologi och tjänster, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

A good VPN service

5,0 i fjol

Kommentarer: We started working from home during the COVID period and with GoodAccess VPN we were able to work as if we were in the office.The main feature is that all users connected from different locations can have the same IP address and this facilitates the configuration of Firewalls for the different services we access.

Fördelar:

The service is simple to use and configure.It's high-performance and I don't remember the system going down during the entire time of use

Nackdelar:

There are no features missing regarding VPN service

Brandi
Managing Director i Kanada
Informationsteknologi och tjänster, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

GoodAccess Keeps our Company Connected

5,0 för 2 år sedan

Fördelar:

Along with a VPN we require a static IP to access our servers which host our applications. Security is obviously of utmost importance as is reliability and we get that with GoodAccess.

Nackdelar:

Nothing major whatsover. The few times I have needed support it has been provided extremely fast.

Rebeca
Project Manager i USA
Marknadsföring och reklam, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Great for our team

5,0 för 2 år sedan

Kommentarer: Great. GoodAccess is so easy to start using it, had no complaints or feedback from our team. We switched from another service and are happy with the results.

Fördelar:

The team setup, is easy to add a gateway and add our team into it.

Nackdelar:

No problems so far, our team has no negative comments towards it.

Svar för Samohyb

för 2 år sedan

Dear Rebeca, we appreciate your kind words, thank you very much for your review!

Daniel
IT support engineer i Colombia
Sport, 501‒1 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

easy to use and setup

4,0 i fjol

Kommentarer: great and easy, also great customer support

Fördelar:

as the IT set up person I can recommend this for large organizations considering how easy is to setup

Nackdelar:

it needs more accurate gateways, not a deal breaker

Adrian
Adrian
Senior Director i USA
Verifierad LinkedIn-användare
Datormjukvara, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Perfect as static gateway for globally distributed team

5,0 för 2 år sedan

Kommentarer: Consistently excellent.

Fördelar:

Price, ease of use, ease of setup, compatible with all operating systems.

Nackdelar:

Weird random avatar assignment when new users are activated.

Svar för Samohyb

för 2 år sedan

Dear Adrian, thank you very much for taking the time to write us a review, it means a lot! We appreciate your kind words and we're very happy that you are happy with our solution! Eva, Customer Success Manager

Joana
Virtual Assistant i Argentina
Marknadsföring och reklam, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

The most reliable connection!

5,0 för 2 år sedan

Kommentarer: We are a remote team located in different countries. Working with GoodAccess has made our work easier and more efficient than other services we have tried.

Fördelar:

In my experience, GoodAccess is the most reliable VPN. Its stability is what stands out the most - I've been able to maintain a consistent and strong connection, making remote work smooth, unlike other VPNs that I have tried in the past. Also, the interface is user-friendly and easy to navigate.

Nackdelar:

So far, it's all positives and no negatives, which is quite a feat for any VPN service in my book.

Svar för Samohyb

för 2 år sedan

Dear Joana, thank you so much for your kind words, I am very happy that our solution is a great fit for you and that you are experiencing zero issues! Eva, Customer Success Manager

Farzana
Farzana
Team Leader i Bangladesh
Verifierad LinkedIn-användare
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

The Most Effective VPN Software For Small Businesses.

5,0 för 2 år sedan

Kommentarer: This product is just what we need as most of us work from home. It makes it possible for us to work securely and remotely.

Fördelar:

Its user interface is quite intuitive. It was effortless and quick to set up. The remote access option is a game-changer and a top-notch VPN. Another essential feature is the inexpensive price.

Nackdelar:

My team loves it to the fullest, and there aren't any flaws yet.

Todor
Software Developer i Bulgarien
Underhållning, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

GoodAccess is a good VPN solution for a home user, as well as a corporate one.

5,0 för 4 år sedan

Kommentarer: We started using GoodAccess in our company after the migration from the "VPN Office" product by VPNStaticIP. Since most of our software development team works remotely (and/or from home), this service is exactly what we need to be able to monitor and secure the access to our internal company resources.

Fördelar:

What we like the most is the ability to use OpenVPN technology and be able to configure the connection parameters ourselves. For a home user this is not of a significant importance, but for a corporate customer this is crucial. Also the support staff were always helpful in the few occasions that we needed them.

Nackdelar:

To be honest, there is not much not to be liked. Initially the back-end was lean on features (like port-forwarding for example). but as time passes more and more of these get added to the overall package. And even some original ideas that we didn't expect or require but might use in the future.

Svar för Samohyb

för 4 år sedan

Hello Todor. I thank you on behalf of GoodAccess team for your great review!

Marcus
Head of Product i Norge
Underhållning, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

The perfect VPN package for a startup

5,0 för 3 år sedan

Kommentarer: We've been using GoodAccess on a daily basis for almost a year, and it's been no fuzz and only one very short downtime, so all in all I believe for what you're paying - it's unmatched!

Fördelar:

GoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick.

Nackdelar:

The only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference.

Darren
Managing Director i Storbritannien
Telekommunikation, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Lightweight, Intuitive and Versatile VPN solution

5,0 för 4 år sedan

Kommentarer: Very impressed from the outset, they made the whole process quick and easy.

Fördelar:

We came across Good Access when we were trying to identify a simple way to provide our NOC with a single centralised IP address across multiple regions, without impacting upon their latency or requiring them to jump through hoops. The solution delivered in spades and was adopted quickly by all members of the team who have been extremely impressed with how intuitive the solution is whilst maintaining a minimum impact on their connections.

Nackdelar:

At the moment we havent really encountered any specific issues, it is delivering for us on a daily basis.

Svar för Samohyb

för 4 år sedan

Hi Darren, I'd like to thank you on behalf of our team for your kind review.

Petr
Business owner i Spanien
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

GoodAccess was the simple and efective solution when pandemic hits

5,0 för 4 år sedan

Kommentarer: We solved the possibility to let our employees work from home and being connected to our office, its something we were looking for because of corona and in the end helps us to grow better.

Fördelar:

The software was just too simple to set and work properly, we were looking for fast, secure and quality audio transmition and we are so happy that GoodAccess was recomended to us so our agents can reach phone calls with the clients via voip provider using the office ip from their home and that was what we need during pandemic. What I have to mention is the service which is always helpfull and never blame us as we were experinced with a lot of other companies.

Nackdelar:

We didnt realize yet, there could be something missing. At least for our use

Svar för Samohyb

för 4 år sedan

Hello Petr, thank you very much for your kind feedback. Your review made our GoodAccess team very happy!

Erik
Innovations i Nederländerna
Transport / lastbil / järnväg, 5 001‒10 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Excellent VPN service

5,0 för 4 år sedan

Kommentarer: We are using GoodAccess to have an easy-to-use VPN server to access several devices for remote assistance. We require a 24/7 stable connection which is offered by GoodAccess. Great overview and access logs and easy installation.

Fördelar:

User-friendly software that is very easy to use and set up. Excellent customer service that helps to solve every question immediately. In-depth technological knowledge and immediate response. Great product to use!

Nackdelar:

None, everything is working as it should be. The development team is making regular updates.

Svar för Samohyb

för 4 år sedan

Hi Erik. Thank you very much for your great review! I promise that we'll continue to make GoodAccess better each step of the way.

Jan
Owner i Tjeckien
Informationsteknologi och tjänster, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

We use GoodAccess at XDENT

5,0 för 4 år sedan

Kommentarer: With GoodAccess, the connection is as fast and stable as in the office. I see the biggest advantage in easy administration of users and systems.

Fördelar:

Our developers use Good Access for remote connection to our servers. Mainly in the covid time, when all of them are working from home.

Nackdelar:

As I know, our developers do not have any issue with it.

Svar för Samohyb

för 4 år sedan

Hi Jan, thank you very much for your review. We really appreciate your kind feedback. Our development is exited to bring more features to our product in the future.