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Sage HR Recensioner

4,4 (335)

Om Sage HR

Sage HR är en prisbelönt HR-hanteringslösning som förenklar personalfrågorna.

Lär dig mer om Sage HR

Fördelar:

It very easy to use and setup. It is very simple, understandable and helps to solve problems quickly.

Nackdelar:

Mobile application: It is very basic, almost no functionality. You can't clock in/out from the app, which is essential these days for employees who move around.

Betyg för Sage HR

Medelpoäng

Enkel användning
4,4
Kundservice
4,6
Funktioner
4,1
Valuta för pengarna
4,4

Sannolikhet att rekommendera

8,4/10

Sage HR har ett totalt betyg på 4,4 av 5 stjärnor baserat på 335 användarrecensioner på Capterra.

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Filtrera recensioner (335)

Nicole
Nicole
Business Manager i Nya Zeeland
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Övervägda alternativ:

Easy to set up and run

5,0 för 4 år sedan

Kommentarer: Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information. CakeHR lets us keep all this information in an organised way, and lets our employees also keep track of their accrued allowances, as well as requesting leave in a more formal and organised manner.

Fördelar:

I really liked the choice of price points, depending on the needs of your business. The user interface is also intuitive, and the calendar integrates well with Outlook.

Nackdelar:

The trial version didn't have New Zealand public holidays automatically included, so I had to add these manually.

Svar för Sage

för 4 år sedan

Dear Nicole, I'm so glad to hear that you are enjoying your experience with CakeHR! There are a lot of features we keep updating on a weekly basis and, probably thanks to you, now we have possibility to import also public holidays of New Zealand. So now, for certain, you can refer us to your New Zealand friends and colleagues, we are all set :) With thanks, Viktorija

Shakil
System Analyst i Bangladesh
Informationsteknologi och tjänster, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Övervägda alternativ:

Perfect Human Resource Management Application

4,0 för 9 månader sedan

Kommentarer: Sage HR enhanced our efficiency and helped better manage our Organization.

Fördelar:

Perfect Human Resource Management Application for your Enterprise. Has plethora of features and makes the job for HR easy as such you can manage your Organization with less HR capital!

Nackdelar:

This gets a little bit expensive when you've 200+ users, apart from that everything is nice and prompt.

Shanice
Event coordinator i Storbritannien
Evenemangstjänster, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Review 2023

5,0 för 3 veckor sedan Nytt

Kommentarer: Overall my experience with Sage HR has been positive

Fördelar:

I like that sage HR is accessible on my mobile device, so that it is easy for me to view my pay slip, and book annual leave off

Nackdelar:

nothing major comes to mind when thinking about what i least like. The only thing i can think of is the dashboard visually is overwhelming and could be a lot simpler

Dina
CIO i Israel
Transport / lastbil / järnväg, 501‒1 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Övervägda alternativ:

Sage HR Review

3,0 för 4 månader sedan

Kommentarer: It satisfy our needs, but I would expect insights from the tool & a much better UX that is lacking.

Fördelar:

The application is salesforce based & the IT staff can easily configure change requests, new processes, reports, etc,...

Nackdelar:

The UX is old-fashioned - the employees & managers do not like it.It is far from best of breed in capabilities & processes.

Verifierad recensent
Verifierad LinkedIn-användare
Datormjukvara, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Cool HRM tool

4,0 för 3 månader sedan

Kommentarer: Cool

Fördelar:

Having been part of the team that has implemented the solution, I would say it's not a bad HRM tooling and the ability to integrate well with other Sage solutions seamlessly and other external solutions as well is a good one. It has practically met the expectation of those we deployed it for but sometimes with some degree of customization not available within the system it self. But overall it's a good tool.

Nackdelar:

Within the context of my usage and interaction with the solution, there's not much to like less.

Becky
Becky
Software Developer i USA
Verifierad LinkedIn-användare
Sjukhus och hälsovård, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

SageHR is a great complement to our HR team

4,0 för 7 månader sedan

Kommentarer: Sage HR's capabilities, like time tracking, basic HR functions, employee evaluations, work schedules, and absence management, make it possible to handle all of an organization's personnel issues from a central location. Employees may easily seek and get approval for time off, company papers can be uploaded and downloaded, and employee time management can be kept under control.

Fördelar:

Sage HR is superior than industry competitors and provides a more satisfying user experience. When it comes to managing staff, it works like a charm. In this respect, it performs admirably.

Nackdelar:

Sage HR provides virtually everything a company needs to succeed. However, the interface might be improved so that the user experience is more streamlined.

Matt
CEO i USA
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Övervägda alternativ:

Simple, easy to use HR software

5,0 för 4 år sedan

Kommentarer: Responsive to concerns, no reliability issues

Fördelar:

Our team uses it to manage our paid time off and remote working policies. It's super simple and easy to use and very cost effective.

Nackdelar:

The way it is set up is probably designed for larger teams and takes a bit of effort in order to see everyone's calender as opposed to only the individuals on your 'team'

Svar för Sage

för 4 år sedan

Dear Matt, Thank you very much for your feedback! We suggest using also our CakeHR app, that will help you to manage time-off policies much easier and it's more convenient when you are on the go :) With thanks, Viktorija

Mark
Director i Storbritannien
Ideell organisationsledning, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Good-needs to be better

4,0 för 8 månader sedan

Fördelar:

It integrates with Sage accounting software

Nackdelar:

It’s very basic and quite expensive. Needs to be cheaper or offer a lot more for the money.

Isaac
Isaac
IT Business Partner i Kenya
Verifierad LinkedIn-användare
Konstruktion, 201‒500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

SAGE HR Good product

5,0 för 9 månader sedan

Kommentarer: Great experience and excellent system for anyorganization to onboard.

Fördelar:

Web based making it easily accessible across a wide variety of devices.

Nackdelar:

It is generally OK but could end users make use of added functionality such as the ability of users to upload own achievments.

Nicole
Nicole
Owner i Storbritannien
Verifierad LinkedIn-användare
Personalavdelning, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Sage HR

5,0 för 5 månader sedan

Kommentarer: Making life easier for clients by streamlining their processes & showing them what is available in Sage that they never knew of before.

Fördelar:

With employees having their own access to payslips, and leave requests it's save me time having to reprint or follow up on whether leave is approved or not as well as easy processing into payroll. It's also easy to follow up if need be as i can quickly view the Org Chart and see who reports to who.

Nackdelar:

None, i would like more training on the product though

Stefan
Managing Director i Thailand
Onlinemedier, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great

5,0 för 6 år sedan

Fördelar:

For our company, it greatly simplifies the managing the holiday entitlement of our employees. Our employees appreciate the real-time view of their day-off and holiday balance.

Nackdelar:

- Day Offs: In our company the day offs are flexible. Employees are supposed to take 2 day-offs per week, but sometimes these day-offs are shifted to the next week. (It's always within the same month though.) It would be great to have some way to be alerted/monitor if someone requests more day-offs than they are entitled to. Right now I have to count the day off requests to make sure it's within their day-off limit. (Right now a staff could request more day-offs that they are entitled to.) Having this said, I don't want it to be shown as a yearly quota, same holidays and public holidays, as these days can be taken anytime, while day-offs are not of that nature. However, a monthly quota would be fine. - Time Tracking: What is definitely missing is time tracking (for which we use HubStaff now) and overtime/undertime tracking. Our employees track their working time, and have a floating balance of time. Cake would be the complete and perfect HR solution if there was everything at a glance - the balance of Holiday, Public Holiday, Sick Days, Day-Offs and Over/Undertime. Ideally, being able to differentiate between freelancers and full-time staff - where freelancer time results in salary and full-time staff time results in time balance. Also, overtime should be able to be mutated (to holiday / day-off) or pay-off (define a per-hour amount for the time, calculate the pay-off, deduct the time from the balance.)

Svar för Sage

för 6 år sedan

Hi Stefan! Many thanks for the detailed and honest review! We are making leave requests far more transparent for managers so that you can be alerted when they are overspent. I'm going to set up a call with you to make sure you're being onboarded to the new Timesheets module we have been developing over the last months!

Teona
HR Director i Georgien
Investeringsförvaltning, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

HR Module

3,0 för 4 år sedan

Kommentarer: it's comfortable in use comparing with our previous HR portal, but definitely it's not tailor-made for customers and our contact person in support team is negligent and not professional

Fördelar:

it's easy to use. has nice interface. n/a

Nackdelar:

1. unfortunately phone application it's not comfortable for managers. Computer version is more friendly than mobile app 2. support team does not support in professional and western manner, couple of times they didn't answer my e-mails and removed me from correspondence and contacted my IT manager instead, when the issues were very specific related to HR and couldn't be answered by IT alone 3. Presence monitoring is not relevant. If employee takes first half of the day as an annual leave, you see it all day long (i.e. it doesn't disappear in the second part of the day and information is so long that you should scroll down a lot to see all staff leave data) , if employee adds second part of the day as annual leave it shows employee's data twice on bar. same goes with all type of leaves. If employee is late, it shows whole day long, why? what't the value? My IT contacted support team as they don't answer me and he said that it's like this though illogical. 4. Support team uploaded staff info provided by me, and they didn't even check that some data were missing i.e. personal information of employees were missing and they didn't double-check if every box was filled or missing something

Svar för Sage

för 4 år sedan

Dear Teona, Our entire team apologizes that our service did not satisfy your expectations. We set a high standards for ourselves and are truly sorry to hear that those standards were not met in your interaction with our business. CakeHR team love helping clients and I am sure we did not intend to make you feel left out by contacting your colleague instead. We will internally investigate this situation to make sure those misunderstandings does not happen again. I will contact you directly to determine how we can provide you with a solution that will make you smile :) Let's get on a call and address this asap, we value your business. Thanks so much for letting us know! Viktorija Customer Success @ CakeHR

Lee
Principal Developer i Storbritannien
Internet, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

A great HR platform for smaller companies

4,0 för 4 år sedan

Kommentarer: Overall I am very happy with CakeHR. I am able to figure out who is in and out of the office with ease. My staff love how fast it enables me to approve/deny the holiday requests as it gives all the information I need to make the decision, including automated emails to me and the other administrators. I love how I have been able to integrate this with my google calendar too. The reporting gives good information to so we can better tackle our staff who are off on long term sick etc. Would definitely recommend.

Fördelar:

I like how simple the software is to use and setup. Your business can be good to go in a matter of minutes. The UI looks good and is a very helpful tool to the organisation I work in. Gives me a good overview of who is off and for what reason that day!

Nackdelar:

I don't like the permissions model. The reason I stated for a smaller company is because as you grow, it feels the permission model can become a bit more problematic if you want to be setting up complex permissions. E.g. Users able to see everyone off on holiday that day, even if not in your own team.

Svar för Sage

för 4 år sedan

Dear Lee, It's so nice to see that you are actually using a variety of features and find them helpful :) I can assure you that there will be more permission models available in the future, we are working on it. I'll keep you posted on the progress. With thanks, Viktorija

Olga
Project Manager Assistant i Lettland
Finansiella tjänster, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

The Potential of the CakeHR

4,0 för 5 år sedan

Kommentarer: The CakeHR, although with some issues, has quite the potential, especially if the developers continue improving and updating it. Not to mention that it is cheap in comparison to, for example, same BambooHR and it also fulfills pretty much all the needed options.
I was pleasantly surprised with the customer support that I was provided while working with this software: if you have any questions or issues - the support team will always answer you within a day and try their best to adjust the software's settings to your liking and if you still have any further questions - they will arrange a meeting to help you solve the problem.
The CakeHR is especially convenient for those companies that are functioning within one country. However, even if the company has several branches located in several countries it is still not a problem. Although it can be a bit confusing at first with all these access levels and settings that you will have to think about - with the right tags and teams you will manage it just fine.

Fördelar:

The Cake is very convenient for employees in terms of usage: it is simple, understandable, and solves the problem with the time-off policies' usage tracking.

Nackdelar:

There were quite a few issues that weren't particularly to my liking; however, after mentioning them to the CakeHR support team - they were quickly fixed and changed in the way we wanted them to. Still, there is one thing that I think needs an improvement. As of now, when you want to upload the documents - you cannot filter/restrict them by location or the team. You can either upload it for everyone within the company to see it or upload it individually. As you might have already realized from that - if you want only one department or only one country's branch to see a certain document - you will have to upload it individually every time.

Svar för Sage

för 5 år sedan

Hi Olga, thank you so much for taking time to submit your feedback. More options for documents share is due to be in production next week - so watch this space! :)

Verifierad recensent
Verifierad LinkedIn-användare
Hälsa, välbefinnande och fitness, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa
Källa: GetApp

Solid HR Management Tool

5,0 för 4 år sedan

Kommentarer: Have really loved using this across a distributed team while still giving us the feeling of being connected, cohesive, and consistent across the board.

Fördelar:

Loved using this for onboarding as it made the process seamless, especially with the app. The perfect option for growing teams who want a consistent employee experience across the board (form onboarding, to reviews, benefits, etc.) it all lives in one place and makes it so easy to access.

Nackdelar:

The only thing that would be nice to change is the ability to be more specific with requesting an exact number of hours so you can be more specific with your request for time off.

Svar för Sage

för 4 år sedan

Hello, We really appreciate you taking the time out to share your experience! I'd love to help you out with those additional specific fields that actually can be added to time-off policies, therefore please contact me directly or use a Chatbot in the right bottom of the CakeHR screen. I look forward to hearing from you :) With thanks, Viktorija

Natasha
Office Administration Manager i USA
Evenemangstjänster, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Cake HR has removed the headache of having to keep track of each team member's time off requests.

5,0 för 6 år sedan

Kommentarer: The software nearly runs by itself - as long as each user is trained properly. This allows the Administrators to focus on other important tasks.

Fördelar:

I like the ability to create custom time-off fields for employees and being able to see everyone's future time-off requests for planning purposes. The "reporting" is very helpful for managers to use during our annual performance review process. Being able to color code the time-off fields makes the platform attractive on both desktop and mobile. I love being able to store HR-related documents for easy access. The entire platform has made our HR processes more efficient. LOVE, LOVE , LOVE!! :)

Nackdelar:

As an administrator/manager of the software, I find it difficult to navigate on my Android phone. I don't like being limited to this as I sometimes have to approve individual "time off" requests in the absence of the company President and when I am away from the office.

Svar för Sage

för 6 år sedan

Natasha! Thanks! It sounds like you're all set to go! I hope our recent update to the mobile has benefited you in terms of user ability. We want to make sure that you are efficient even when on-the-go.

Amanda
Operations Coordinator i USA
Informationsteknologi och tjänster, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

CakeHR make PTO sweet and simple

5,0 för 7 år sedan

Kommentarer: Working with CakeHR has been a dream! There interface is incredibly user-friendly and makes managing our PTO policies a breeze. Managers love being able to accept/deny requests directly via the email notifications, and our employees love having quick access to submit time on the mobile app. CakeHR is well thought out and designed, but our company has a few needs that CAKE does not directly meet. However, their support team is absolutely tremendous! They respond very quickly despite the time zone difference, they are always asking and open to our requests for features, and they immediately jump on any issues we encounter and resolve them with flying colors! Finally, we love the integrations with other apps and our IT guys love being able to use their API to sync employee data to our internal company pages, simplifying PTO for our employees even more.

Fördelar:

Credit/debit of days Set auto increase of allotment based on employee hire date Documents Section to store all our onboarding/benefits info Being able to edit/enter time off that has occurred in the past

Nackdelar:

Would like to see more detailed customization such as: View my PTO balance as days remaining for year vs. days accrued thus far For PTO less than a full day, it would be nice to enter the exact time the employee wiht be out of the office. More control over notifications for Admin level users.

Svar för Sage

för 6 år sedan

Hi Amanda! Many thanks for your honest review :) We're about to release an employee Scheduling feature that will allow all employees to see full attendance lists of employees. I'll make sure your introduced and set up for this module!

Rachel
Team Lead i Irland
Har använt programvaran för: Ej tillgängligt
Recensentens källa

Impressive, no fuss, tidy little package.

4,0 för 8 år sedan

Kommentarer: I've been trailing CakeHR for two days. Below is my experience so far. What I really love:
1. In the cloud. We're a cloud based company ourselves so this is a massive plus for me.
2. Nice friendly UI. Easy on the eye, logical flow, nice modals, profile pictures for team members.
3. Can add additional Time-Off Policies other than Holiday & Sickday.
4. Can add Public Holidays that don't count as team holidays taken.
5. Can add Black Out days where no one can book holidays on certain dates.
6. Ability to hide certain tabs from team members like Benefits, Documents, Emergency etc.
7. Can hide calendar from other team members so they can't see who's on holiday etc.
8. Can add categories to Documents.
9. Lots of reporting! Bradford Factor & Employee Growth is a nice touch.
10. Can create teams, support team, dev team etc.
11. Ability for team member to log in and submit holiday requests. This isn't something I've enabled yet as I'm still trying out CakeHR however I can definitely see the benefits of this - less emails & notes!
I'm not calling this list 'Cons' as I don't have any cons. The below points are suggestions: 1. I had to add each Black Out day individually. We have a 6 week period where no one can take holidays. Would be nice to have a start and end date ability here.
2. An app. How cool would it be to have a CakeHR app that you can approve/decline requests on the spot & see who's available on your team that day. I know I'd use it! Android of course ;)
I really love CakeHR's approach to time off management and would recommend to anyone with no hesitation.

Svar för Sage

för 8 år sedan

Hi Rachel! What an intense two days of trialling you had! The feedback is awesome and you know that we have been able to address your "nice to have" list at the bottom. It is feedback like this this really... feeds us! We have the Android app releases imminently! I will let you and VSware have first-look at the app!

Verifierad recensent
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

A great organisation software

4,0 för 4 år sedan

Kommentarer: I use CakeHR on a daily basis to schedule my vacations, to register expenses and to schedule my home office days. I also use this software to check when are my team-mates in office or away

Fördelar:

This software is very user friendly and you don't need to be an expert on websites to figure what you can do inside the platform. Is also an easy way to organise your team vacays and to have a overall view of the entire schedule

Nackdelar:

The only downside for this software is that sometimes when creating a new account the invitation request might fail but the support temas acts quickly

Svar för Sage

för 4 år sedan

Hello, The team here at CakeHR is thrilled to hear such great feedback :) Referring to the stated issue, invitation requests are not actually failing but expiring if you have not logged in within the next 48 hours. It is actually a common practice and was introduced for security reasons. Thank you once again and we are looking forward to many more years of successful cooperation! Best regards, Viktorija

Sarah
V/P of Operations i Kanada
Grossist, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

So easy

5,0 för 4 år sedan

Kommentarer: We track holidays by anniversary date. Before CakeHR it was a daunting task to keep track of everyone's entitled time. Now we don't have to worry at all.

Fördelar:

This software is easy to learn, easy to use and great for tracking holidays, sick time, appointments, training etc..

Nackdelar:

Time off per individual should be the first page or we should be able to customize our views.

Svar för Sage

för 4 år sedan

Dear Sarah, I very much appreciate your feedback :) It's actually possible to customize your dashboard, add or delete information blocks based on your preference and needs. I'll contact you directly and will show you how it's done! With thanks, Viktorija

Mohammad
Director i Storbritannien
Detaljhandel, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Fantastic easy to use leave management software.

4,0 för 6 år sedan

Kommentarer: Our previous leave management was managed using spreadsheets and this has made things a lot easier.

Fördelar:

Very easy for staff to be able to request time off and for managers to approve these requests. The interface is laid out well and is very easy to use for both management and staff alike.

Nackdelar:

The app has limited functionality, there is no option to facilitate scheduling and rotas for staff members, it is not possible to define different hours on a weekend (each day worked is assumed to be the same number of hours). There has also been an issue that i believe remained unfixed where the annual leave year commences on the same day as a public holiday. It throws the whole system off.

Svar för Sage

för 6 år sedan

Hi Mohamed, We've wanted to impress you for a long time and I know it has been a long time coming but our developers have been working hard and we¿e finally ready to show you our full-blown Scheduling module for CakeHR. I'll set up a call to take you through the product and you can then schedule your staff with ease!

Verifierad recensent
Verifierad LinkedIn-användare
Har använt programvaran för: 2 + år
Recensentens källa

CakeHR has provided me with an excellent balance between feature and cost.

5,0 för 6 år sedan

Kommentarer: As a small business and only two (2) employees I was able to find a cost-effective solution for managing my employees.

Fördelar:

It fulfils the critical requirements for managing Human Resource meaning a means for storing employee information , onboarding and offboarding features, time off management and a neat asset tracking module for assigning specific assets to employees.

Nackdelar:

Well the software does not have an attendance tracking feature, however I understand that this feature is in the pipeline.

Andrea
Director i USA
Utbildningsförvaltning, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

CakeHR works for Early Education

5,0 för 4 år sedan

Kommentarer: This has created a smooth way to communicate with staff about their work/life balance and we use it for both 8 hr day shifts and 10 hr days too.

Fördelar:

I like that my staff can see who else is requesting time off, so they can work as a team. Our workspace requires that no more than 1 person can be off at one time (due to ratio) so this feature is great. The customer service is outstanding and fast! Love the chat room.

Nackdelar:

That when a new staff joins, the future black out days need to be "re-checked" for the new employees and this can lead to mistakes/misunderstandings since the code "blackout" wont' read correctly for them.

Svar för Sage

för 4 år sedan

Dear Andrea, Great to know that CakeHR made it easier to focus on work-life balance, something very encouraging to hear :) I'll look into this matter and will get back to you with a solution as soon as possible. With thanks, Viktorija

Nikolay
COO i Ukraina
Har använt programvaran för: 2 + år
Recensentens källa

Good and very intuitive tool. Some country features are missing.

5,0 för 6 år sedan

Fördelar:

Intuitive tool. Employees like it . Good management workflow. Good ability to manage approves via emails.

Nackdelar:

We still need to support two tools. We count vacation from start day of the employee, but CakeHR count vacation days from the physical year

Svar för Sage

för 6 år sedan

Hey Nikolay I'm going to set up a call to make sure your policies are set up correctly. It seems you have missed one important feature in policy settings so I'll spend some time with you to make sure it is correct.

Ross
Operations manager i Storbritannien
Informationsteknologi och tjänster, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great product for anything HR related

5,0 för 4 år sedan

Kommentarer: Overall great product which simplifies HR processes within the organisation.

Fördelar:

The versatility of the product is great, from quarterly reviews, asset tracking, leave management and more. We deployed this at a client that was looking for a hosted HR product and CakeHR was the perfect fit.

Nackdelar:

More flexibility on leave setups would be good, like the ability to have certain leave days renew every 3 years and expire.

Svar för Sage

för 4 år sedan

Dear Ross, Thank you very much for your time and review! Do not hesitate to contact me directly to share any additional ideas, suggestions, your feedback really matters :) With thanks, Viktorija