TestGorilla Recensioner

Excellent service For assessing applicant talent

Kommentarer: I have trust in the system's ability to accurately assess the candidates' technical skills. It has a built-in library of 250+ tests as well as the ability to create s customized assessments with a range of questions such as essay, text, and video-based questions.

Fördelar:

It is a fantastic and entirely customized tool for assessing candidates. It is a great platform for testing candidates' expertise before hiring them, and we can create tests based on our specifications in a short period of time using numerous modules.

Nackdelar:

Many of my candidates complain that they did not receive their exam invitation invite, so there should be a resend/ reminder that will be appreciated. there are also no multiple-choice questions.

Test Gorilla Review

Kommentarer: The interface was friendly, i easily was able to navigate through out my testing process, and the question sections breaks were very important as it helped not only for room to breath but majorly as a saving point incase there is disruption with the internet or power

Fördelar:

The very important aspect of offering multiple test based assessment, that goes just beyond technical skills and and soft skillss

Nackdelar:

it cant be used for some kind of technical skill based assessment like coding

Very Scammy

Kommentarer: TestGorilla has a fishy business model and customer support that is below any standard I have ever experienced in the past ten years I've been in this industry. I was charged for an annual subscription I will never use. When I contacted customer support to politely explain my mistake, I was attended to by anonymous representatives who did not follow up on my case and did nothing to help me. Any other service out there would have just suggested a partial refund and a cancellation at the least, but their tactic is just referring to their non-refund policy and ignoring the customer's issue. I will make sure none of the companies I work with will ever be involved with this service. Do yourself a favor and STEAR CLEAR!

Fördelar:

it looked promising and professional at first but ended up being a mediocre product and a fishy service provider

Nackdelar:

Poor customer support Scammy billing methods

The best app for job seeker to express there self

Kommentarer: very good and fast in time of answering questions

Fördelar:

is most easy job seeker app that everyone can express there self

Nackdelar:

the timer of the test is very limited and need to be look onto

Great testing!

Kommentarer: Positive. We are still in the process of hiring but it has helped us short list candidates.

Fördelar:

Indeed has removed their testing feature which we liked to use for hiring. We found test gorilla and the tests options are even better as we can pick and choose.

Nackdelar:

Nothing so far. I found it very easy to use and the part where you can compare applicants is helpful.

TestGorilla: An Effective Tool for Candidate Assessment

Kommentarer: TestGorilla is simple to use and includes different tests, such as mental and personality assessments. The reports clearly outline candidates’ strengths and weaknesses. Overall, it is a helpful tool for evaluations.

Fördelar:

Testgorilla improved my English. When I learned my english level it's A2 now B1.

Nackdelar:

I think I didn't see any bad things in testgorilla it's unique.

A Reliable Pre-Employment Assessment Platform

Kommentarer: My overall experience with TestGorilla has been positive, especially for streamlining pre-employment assessments.However, customization limitations and occasional integration challenges can be improved. Overall, it's a great tool for data-driven hiring.

Fördelar:

TestGorilla offers a user-friendly interface, a wide range of pre-employment assessments, and seamless integration with ATS platforms. Its AI-driven insights, customizable tests, and automated candidate ranking streamline hiring, making it efficient, data-driven, and bias-free for recruiters and hiring managers.

Nackdelar:

Some test questions cannot be modified, restricting flexibility Automated scoring may not always reflect real-world skills

great service

Kommentarer: amazing, tests are good but needs some more easy insights

Fördelar:

easy to use, lots of tests that can meet multiple hiring

Nackdelar:

sometimes i get confused on what to do exactly maybe a tutorial in screen would make it better

Test Gorilla

Kommentarer: ・Overall very good and we are getting great feedback from candidates and hiring manager.

Fördelar:

・Strong Behavioral Assessments ・Good Range of Tests ranging for Hard Skill to Soft Skills

Nackdelar:

・I believe there could be more aspects to the Problem Solving test accumen, specifically in regards to more functional problems.

Way too expensive and terrible customer service

Kommentarer: Very unpleasant - I have taken our business elsewhere to a competitor with reasonable prices.

Fördelar:

The idea of the pre-recruitment using little tests is good

Nackdelar:

Price is off the charts compared to others Customer service is slow and uncooperative

Terrible experience

Kommentarer: I used Test Gorilla because I needed an easy and quick tool for the recruitment process. I paid the subscription and started to work with them.Unfortunately, months later, I noticed they charge for every possible assessment added and, moreover, they do not give you any alert for it.Not an email, not an alert during the creation of the assessment. They basically do their best to hide the cost of each assessment.I spent more than €600 because of this "veiled" UX. And you know what? they will not refund anything, for sure :) Terrible experience

Fördelar:

The easy way to create an assessment.

Nackdelar:

Hidden costs.

A good testing platform with hidden pricing strategy that increases your cost 3X

Kommentarer: Good with testing
Bad with pricing

Fördelar:

Good set of questions. Though not used would like to develop set of questions for new subject areas.

Nackdelar:

1. My biggest problem is to pay $150 every two months due to invalidating a assessment. As informed by your support: "The time limit on assessments is to protect the reliability and integrity of the tests, as having them available for extended periods of time increases the risk of candidates finding ways to practice the tests, or sharing the answers with each other, or posting the questions on the internet. These situations would not only force us to take those questions off our platform but also decrease the validity and reliability of the results of your candidates." This logic does not make sense since one can and will clone an assessment every two months to create a new one to continue the tests and pay $150 per clone. By cloning the assessment uses exactly the same questions. How does that take care of the reasoning above? 2. Even worse is every time you want correct a typo you have to pay $150 since the only way you can do by cloning a test rather than editing one. 3. The problem is the buyer has no idea about these additional cost when they are buying the service. The service fee is shown as $300 but actually it is $300 + 5 x $150 = $1050 which is more than 3 times the advertised price.

Horrible customer service.

Kommentarer: For a few days we were unable to access any of our test results; apparently there were software problems. TestGorilla did not send an email to their customers to inform them of such a huge issue that for us majorly affected our recruitment efforts and in return provided an unpleasant experience to our candidates. We only found out about the software issues they were dealing with weeks later when their customer service finally decided to respond back to us. I reached out to their customer service three times, on their website it says, "We'll reply via email within one business day.", it took weeks to hear back. We could have looked past a few of the concerns we had with the software, but we can't work with a company who has such poor customer service response times, it is unacceptable to take weeks to get back to a customer, especially when this is affecting their business.

Fördelar:

The ease and interface of the software.

Nackdelar:

Aside from the horrible customer service we received, there were random times we were unable to access the test results. A few times I went to check our results and the screen was completely blank and showing we had no candidates that were tested when the day before was visible. You also cannot see the questions that are asked or the responses; therefore, you don't exactly know what the gaps are for your candidates. If we decide to hire them, it would be nice to see how we can better support them in their professional development and know which training to provide to ensure they are successful. I understand their reasoning behind it, and I should have dived in deeper to the demos, if I had looked into the software further, we never would have moved forward with them.

Övervägda alternativ: TestDome

Tidigare programvara: TestDome

Anledningar att byta till TestGorilla: The ease of use and user functionality.

Bait and Switch

Kommentarer: It was my go to system, until I renewed, now I wouldn't recommend them to my worst enemy. So brutal with customer care and they take take take... stay clear.

Fördelar:

They changed their billing options to remove features that are critical at the price you are paying and then when the system renews and now you don't want to use the system because it doesn't do what you want it to do they magically can't reverse the charges. They are criminal. Their customer service team is brutal too. They only communicate via email and ad zero value. Don't be fooled.

Nackdelar:

They let you start with features you get used to using at a rate that is manageable. Then they change their plans so the features you want to use you have to pay 10 times more for the following year.

Waste of time and money

Kommentarer: It did not go well at all.

Fördelar:

The user interface is nice and professional. It's easy to administer

Nackdelar:

They claim to offer a "free trial where you can test anything". This is misleading - they make it appear you must upgrade your plan (minimum of $300) in order to try the tests. It is not clear you can test premium features without upgrading. I upgraded so I could try a couple of the tests (Laravel, PHP). I sent the tests to myself and realized they are terrible tests and don't provide any useful screening. So, I tried to use the "custom test" feature but it appeared I needed to upgrade again ($3600) in order to try it. After complaining and requesting a refund, they asked I do a 15-minute call with their CSM to discuss. I agreed with the stipulation that I expected a refund in exchange for my time on the call. After the CSM spent 25 minutes explaining how it was my fault, I got nothing for a refund and wasted a lot of time providing free feedback to them. In the end, it was a terrible experience, we spent $300 and got 0 value from their platform, they refused to issue a refund, and I wasted a bunch of time providing them feedback and writing this review. Lastly, they told me they cannot turn off the auto-billing on my account, only I can do that. However, they deactivated my account so I can't login. I guess we'll see if they auto-bill me for next year's subscription.

Product Review

Kommentarer: Not good

Fördelar:

The test categories are more than enough, so there is no category where we have a test.

Nackdelar:

It was costly & wasn't cost-efficient at all.

Great Product - Makes assessing candidates a breeze

Kommentarer: TestGorilla is a brilliant tool that results in huge cost savings in that it offers full scale psychometric assessment functionality without the huge expense of OD or Organisational psychologists to interpret results.

Fördelar:

Very easy to use and understand Excellent assessment results presentation and information relevant to the recruiting process

Nackdelar:

I have yet to identify anything that I like less, this product has added significant value to my role as HR Manager

Challenging Assessments to Filter

Fördelar:

TestGorilla is actually really good when it comes to challenge applicants to perform really well, as the overall difficulty of the assessments makes the test unforgivable as you have to be like really concentrated. This helps us a lot because it makes the filtering process easier to advance in other steps of the recruitment process.

Nackdelar:

The only thing that I think makes the assessment a little bit complicated for the applicants is the full-screen + camera monitoring, for us it's actually really good because it ensures that the test is done by one person, but for the applicant's side, makes them uncomfortable and may affect a little the whole recruitment overall experience.

Effective Tool for Online Recruitment in English

Fördelar:

The product is easy to use and the technical support is very good.

Nackdelar:

We miss a Spanish version of the software and tests.

Streamlined the Screening Process

Kommentarer: It has definitely saved us time and the calibre of interviewees means are conversion form interview to hire has improved drastically.

Fördelar:

Being able to direct our candidates to a branded assessment centre, which then takes a lot of the leg work out of CV screening, giving us the ability to quickly select the best candidates for the role. Having the options to create different assessments for different roles is great.

Nackdelar:

Unfortunately it does not link in to out recruitment software.

Liked it!

Kommentarer: The software is easy to use and quite efficient

Fördelar:

The software is easy to use and quite efficient

Nackdelar:

Nothing yet, good to use by candidates, can work on interface

Test Gorilla Review

Kommentarer: Very good - gives us more confidence in our new hires - new hires we have brought on are performing very well.

Fördelar:

Ease of downloading to excel and PDF files.

Nackdelar:

Testing levels are subjective - Intermediate level people end up doing senior level coding reviews for example. Testing levels should mimic the market. for example Python Coding challenges should have the titles of "Junior" "Intermediate" or "Senior". Also - please add more testing for machine learning and AI applications - this is the future and it's already here:)

Good Product - Easy to use

Fördelar:

Very easy to use this product, allowing me to set up appropriate technical assessments for key positions. Helped reduce the amount of time spent doing one-on-one interviews with numerous candidates, helped us narrow down the candidates we really wanted to spend time with in order to make a better informed decision regarding hiring.

Nackdelar:

No real cons, other than a couple of candidates did not receive invitation emails. There is no way for us to know whether these statements were true and we did end up spending time chasing candidates that had not responded. Would be good to have an option for candidates to accept or reject participation in assessment so that we did not have to chase unnecessarily if candidate had decided to opt-out.

Ok, service but not the best.

Kommentarer: I had a bad experience trying to purchase the product. The sales person cancelled the introductory meeting TWICE minutes before the meetings started. Eventually a support person had to take over the meeting and that was a very very short introduction. Overall experience was very very bad.

Fördelar:

Review the entire history of the coding test a candidate did. It allowed to understand how the person developed a solution.

Nackdelar:

The pricing model and not being able to change an assessment after a test. If you want to have 3 different tests for a junior, medior and senior developer, you need to buy 3 assessments costing roughly 150$ each. If you did not invite any other candidate to that assessment for over 1 month, the assessment is thrown away and you need to repurchase a new assessment.

Great time saver

Kommentarer: Good overall experience.

Fördelar:

Easy to use and saves us a lot of time when looking for skilled candidates.

Nackdelar:

Pricing model is not the best. But they did refund us when we made a mistake.