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    4,4 /5
  • Enkel användning
    3,9 /5
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Om Jira

Jira är ett av de främsta verktygen för programvaruutveckling som används av agila team. Miljontaltals väljer Jira för att planera och bygga fantastiska produkter. Prova gratis.

Lär dig mer om Jira

Visar recensioner av 10 543

Randy N.
DevOps Engineer
Finansiella tjänster, 201-500 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2020-10-09

"The software an engineering department can not live without"

Kommentarer: Jira cuppled with Agile processes have driven the velocity and overall engineering teams to new heights at the company. I don't see a world where once you are on it you are with it for better or worse.

Fördelar: First of all I want to say Jira is DOMINATING the market. There is little that Jira cannot do which makes it a no brainer of everything most startups and companies will use. I love that Jira for the most part is a one-stop-shop for Engineering teams, IT teams, Knowledgebase, ticketing systems. You don't really see issues with using Jira until you get bigger. The fact that I can link Jira tickets to my Git commits and add confluence documents to my tickets and google drive files ALL IN ONE is ourtagious and its something my company loves inside and out.

Nackdelar: Just like every software out there you cannot be perfect in all ways. Because Jira is a one-stop-shop the biggest issues we have is customization of Jira. Not because Jira cant be customized, but only because it can be customized so much that we need set Jira admins whos sole job it is to manage Jira for the entire company because of the huge learning curve because it takes so much time how to figure out even the littest changes to make our lives easier. On top of that, a big issues I see if that as you grow in Jira it is a money pit at times to have it scale with the company. At this point, we are so vested in Jira we cannot get off of it. Adding SSO, and Confluence, and CI DI, and all the features that they promote arent dominating their fields, but its like "Well.... We are on Jira and they don't integrate well with other software so if we want the best features I guess we will have to use all their software"

  • Recensentens källa 
  • Recenserad den 2020-10-09
Britt B.
Product Director
Finansiella tjänster, 11-50 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    Ej betygsatt
  • Valuta för pengarna
    Ej betygsatt
  • Sannolikhet att rekommendera
    7/10
  • Recensentens källa 
  • Recenserad den 2020-10-12

"Best Option for SaaS Development Management"

Kommentarer: After a number of years working with various tools, Jira is seemingly the best option for managing software development.

Fördelar: I have used Jira at a number of SaaS companies over the past 6 years and have found it to be easy to use for the most part. It is highly customizable and easy to implement; we migrated our current process from Pivotal Tracker to Jira with relative ease. In comparison to other similar products I have used in the past, it exceeds the competition in flexibility, integration opportunities, ease of use and implementation, as well as configurability.

Nackdelar: I find myself running into minor bug-type issues somewhat regularly; like being unable to imbed an image in an item description at creation and only being able to do so in the edit view. Also have experienced issues with multiple users editing the same item and saving over one another's changes. Only issues have been minor that we've learned to work around.

  • Recensentens källa 
  • Recenserad den 2020-10-12
Luke A.
Account Director
Marknadsföring och reklam, 11-50 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2020-11-09

"Best and most true to tradition agile project/product management tool around"

Kommentarer: I have a (probably unhealthy) love for Jira and would need a lot of convincing to switch. It's interface is genuinely enjoyable to use and it aligns perfectly with agile product management methodologies, natively and in conjunction with its plethora of add-ons.

Fördelar: Jira is an immensely powerful issue management tool. It's JQL language provides ultimate flexibility to satisfy the needs of all roles on a product/project team. It's easy to use (if agile concepts are familiar to you and semi-intuitive if they're not), easy to deploy (especially if you're using Jira Cloud) and easy to integrate with.

Nackdelar: The pricing model for add-ons. You could have a 100 users registered to your Jira instance, have an add-on that is used by a small handful of power users, and still be paying a license fee for all 100 users. Very annoying!

  • Recensentens källa 
  • Recenserad den 2020-11-09
Verifierad recensent
Technical Operations Manager
Hälsa, välbefinnande och fitness, 11-50 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2020-11-12

"The Ultimate Business Productivity Suite"

Kommentarer: JIRA has been an excellent tool overall - provides the perfect mix of task, project and issue tracking features that every company needs. I have worked with JIRA in two independent fast-growing companies and both times it has been the main driver of productivity.

Fördelar: The fully integrated task and project management boards with extensive levels of detail to run Kanban maintenance boards, complex sprints and even visualise recruitment pipelines. In collaboration with Confluence and BitBucket, the Atlassian product suite make the management of a growing software team seem easy.

Nackdelar: JIRA has quite a steep learning curve for less software native users and can appear too complex for the average operational or commercial person. As such, it can be difficult to convince new people to use JIRA without extensive training and hand-holding. This could be improved by guided tours and a simpler interface for "new starts".

  • Recensentens källa 
  • Recenserad den 2020-11-12
Bram B.
Enterprise Architect
Bil, 1 001-5 000 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2020-11-16

"Bram's Jira review"

Kommentarer: Overall, the product is great to use. If your company invests in it then as a user, you should can count yourself lucky.
When you are responsible of running and purchasing the product and are dealing with organizational constraints, Atlassian Jira might not be so user friendly anymore. That's a petty, as it's in contrast with the user friendly image Atlassian Jira has with the many users.

Fördelar: The ease of use is such a timesaver. Also the many integrations with other attlassian products is great, it really saves a lot of time and it's a great as documentation.
Jira is the reference for software development team, and with good reason1

Nackdelar: It can be costly and there are nasty sides on the licensing.
For example, you can't use plugins for a limited number of users, and only pay for that the number of users. Although in some cases I can understand, in some other cases it makes no sense and it's really a barrier.
An other nasty side we experienced is the lost of investment when upgrading during a license term. We bought a license for 2 years, without any discount wrt the 1 year license deal. Within the year, we already needed to extend the number of licensed users so we had to upgrade the license. We then had no way to recover a part of the investment of the remaining time of the initial license ... never buy more than 1 year!
One last BIG negative is the recent forced move to cloud. We have always ran Jira and Atlassian products on prem. A recent decision by Atlassian is forcing the user away from the current on prem solution. This is simply not what we want or can. I'm sure this will be an issues with several European organizations where the move to cloud wrt GDRP is not that easy or not a company priority.

  • Recensentens källa 
  • Recenserad den 2020-11-16
Chirag S.
CITO
Försäkring, 51-200 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2021-02-13

"Versatile tool for help desk and task management"

Kommentarer: We use Jira for IT help desk support, miscellaneous administrative and clerical support, staying focused on engineering and resource planning. We've gained several benefits. We can transparently tell all the efforts we are working on, which effort is taking more time, what are the blockers, who's putting how much effort into what work and whether there is value in the work we are doing. Jira has allowed us to stay focused and cut down on non-essential or wasteful work while giving the company a clear idea of what we are working on.

Fördelar: I love Jira's ease of use. Jira allows our staff and business partners to request from us using Jira Service Desk. Engineers track their effort using Jira Software. We use the default settings for the most part and that works great for us. There is no need to train anyone on how to use it because everything is self-explanatory. That cuts down on confusion and allows us to get/enter accurate information.

Nackdelar: It is slow. It is very slow at times. Jira's makers - Atlassian - have not paid much attention over the years about its slowness. If you are into full-fledged project management, portfolio planning and more, you will have to buy add-ons to get additional functionality within Jira. Did I say that Jira is slow? While the ease of use saves time in accurately recording information in Jira, all that saved time is wasted away waiting for pages to load.

  • Recensentens källa 
  • Recenserad den 2021-02-13
Sandeep S.
Build and Release Engineer
Datornätverk, 5 001-10 000 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    8/10
  • Recensentens källa 
  • Recenserad den 2021-02-12

"Perfect tool for large scale and small scale projects workflows"

Kommentarer: Great experience working with this tool and transforming the business workflows. Its valuable tool for any organization for managing all the business workflows.

Fördelar: Jira is the great tool when comes to administratering the custom workflows. We were able to define and automate most of the workflows tasks thus reducing lots repetitive manual efforts. As an administration, we have so much of knowledge base available from Attlassian. Out of the box, we get generic yet useful workflows and features which can onboard most of the software and agile projects instantly.

Nackdelar: Able to import and export workflows from one instance to another Jira instance is missing.

  • Recensentens källa 
  • Recenserad den 2021-02-12
Eric B.
Chief Product Officer
Internet, 2-10 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    9/10
  • Recensentens källa 
  • Recenserad den 2021-02-25

"JIRA is essential for good software development but you NEED to invest in configuration"

Kommentarer: I love JIRA because I am an organizer and I spend the time getting it right. But you need that kind of commitment for the best experience.

Fördelar: The powerhouse controls that allow you to configure exactly the solution you need. JIRA is unmatched in customization. For controlling workflows, getting status updates and clearly understanding what's on your plate, JIRA is amazing.

Nackdelar: The use of JIRA without properly configuring it. Without that commitment, JIRA can be offputting and seem like a heavy mess of a system. You need to remove what you don't use, need to set everything up for individuals and you need to educate your team about how they can use the system. It's so open that it can overwhelm people without management.

  • Recensentens källa 
  • Recenserad den 2021-02-25
Victor L.
Founder
Datormjukvara, 2-10 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    Ej betygsatt
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    8/10
  • Recensentens källa 
  • Recenserad den 2021-03-06

"All in one"

Kommentarer: I have some larger projects for which Jira is a perfect fit. Once you are set up everything works smoothly. I would recommend this tool for any long-term product development but only if you are willing to put effort into it. It is not a one-click set-and-forget solution but can work wonders for larger projects in the long run. For an average team, I would consider 2 months the break-even point for time spent and time saved.

Fördelar: If you are looking for a management system that is good enough to cover all your needs then Jira and the Atlassian portfolio is exactly what you are looking for. Every aspect of your workflow is infinitely customizable and perfectly integrated with their entire suite of software development tools. Once your setup is complete everything is easy and automatic for your team. The potential for boosted productivity is huge.

Nackdelar: All the updates can be overwhelming. Great updates can provide users with additional features without affecting present ones but some updates are breaking and requiring you to find the relocated setting in order to configure what you want. That is adding to the already high cost of setting up a new project. If you have someone dedicated to administration then the rest of the team will have a great experience. This is a very powerful tool and that means it will take time to learn and properly manage it.

  • Recensentens källa 
  • Recenserad den 2021-03-06
Verifierad recensent
Web Developer
Informationsteknologi och tjänster, 11-50 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    8/10
  • Recensentens källa 
  • Recenserad den 2021-03-14

"Jira - you might not want to use it, but it has all the features you will ever need!"

Kommentarer: Jira is all about customization and making it work for your own workflow.

Fördelar: Jira can be customized to fit almost any workflow imaginable, whether it be a very simple Kanban board or very restricted and complicated workflows with approvals and automations. If you learn it well you can make it work in almost any organization - which is a skill you can use between jobs!

Nackdelar: Jira isn't very intuitive to use and setup when you first start using it. They are making a conscious effort to simplify it with the new next-gen projects, which does help, but the UI is often slow and requires waiting between screens loading too often, which can be annoying at times.

  • Recensentens källa 
  • Recenserad den 2021-03-14
Boris T.
Manager
Informationsteknologi och tjänster, 2-10 anställda
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    Ej betygsatt
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2021-03-15

"Best way to track time and tasks"

Kommentarer: I have used Jira in a few projects and every time it proved to be a reliable and productive solution. Mostly we use Jira to keep track of our developer's time in the Kanban board. It is a great tool that allows the developers to actually show us how hard they work and what tasks they tackled. Jira has increased productivity in all projects I used it in.

Fördelar: Tracking tasks is a time consuming effort, and one that is easy to forget. Luckily, there is Jira. Jira lets you track your tasks and time spent on them without encroaching on your day. It is easy to set up (once you know what you are doing), easy to use, and a delight to look at. It provides the time tracking and issue tracking tools that any serious project requires.

Nackdelar: It is hard to set up the first time. You need to know which functions you need and which you should remove. But once you set it up and know how it works, it is a treat to work with it.

  • Recensentens källa 
  • Recenserad den 2021-03-15
Melissa C.
Director Test Services
Sjukhus och hälsovård, 51-200 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2021-03-23

"Jira integrator is helpful to leverage task data across critical apps"

Kommentarer: The consistency that Jira lends across teams during adoption is extremely useful. We are able to leverage project details and be flexible on how the project workflows are defined. Again, the ability to use the SmartSheet integrator without making too many changes to our overall process was the biggest sell.

Fördelar: Jira is being adopted by more Development Teams within our organization and now we are able to use the SmartSheet integrator to report project metrics. This tool allows us to sync our task status to one or more sheets to manage separate deliverables as well as projects. It limits the need for Teams to report data in multiple applications.

Nackdelar: While the integrator is useful, we cannot edit or view the details for workflows created by others. The integrator(s) have not worked well with Confluence, but that may be a training issue. I would also like to use the API if possible.

  • Recensentens källa 
  • Recenserad den 2021-03-23
Verifierad recensent
UX Architect
Datormjukvara, 51-200 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    Ej betygsatt
  • Valuta för pengarna
    Ej betygsatt
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2021-04-04

"If you are doing Agile/SCRUM software development, JIRA is a must"

Kommentarer: JIRA was a bit tough at first to pick up, but soon you understand how it works and its features, your workflow becomes very smooth. However, I would like if JIRA had fewer technical terminologies or quick help features in case you get lost inside. They gave a tour when they introduced the 'new issue view' and you can still find it useful in the "Actions" tab on the right top of the screen. JIRA is a must if you are in the IT industry.

Fördelar: My organisation uses Agile software development to do product development, it would be appropriate for me to say every one of us uses this software right from the developers, to QAs to designers to Product Managers to even the senior management. Everyone has their own work areas inside JIRA. It is difficult to say in few words what JIRA is, it is a complete suite for a software development company and I'd suggest you try out JIRA no matter the size of your team. My main work areas and familiarity are the backlog, story management and issue reporting. JIRA acts as the single source of truth with its easy to use Epic and Story feature which makes the life of a product owner very comfortable. The development teams are then able to do their story estimations and sprint planning all in the same place. I would highly recommend you to try JIRA even if you are a startup or a big software house.

Nackdelar: JIRA has a learning curve (at least for me, coming from a non-technical or project management background) but with a bit of training (can be done by yourself) it is not that hard to get up and running. Initially, I struggled to find my way around the software and also didn't know how to use some features and tools. But when you get accustomed to the UI, you will realise the power of JIRA.

  • Recensentens källa 
  • Recenserad den 2021-04-04
Craig L.
DevOps Enginner
Läkemedel, 501-1 000 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    3 /5
  • Sannolikhet att rekommendera
    9/10
  • Recensentens källa 
  • Recenserad den 2021-05-06

"Jira Cloud make tickets easy"

Kommentarer: Jira has been easy to learn and quick to expand. We started with a user base of around 10, this quickly became a 1000 in the space of three years. Every department uses Jira Cloud everyday for a whole range of different reasons.

Fördelar: The ability to manage tickets day to day was a must. Some of these were coming from external parties and others internally. We ended up using it across the company in many departments so the ability to have multiple projects was a must.

Nackdelar: Cloud version support for plugins and customisation is limited to only the basics. Its not possible with dive in to it inner workings and develop your own without tapping the APIs externally.

  • Recensentens källa 
  • Recenserad den 2021-05-06
Verifierad recensent
Software Developer
Datormjukvara, 51-200 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2021-06-22

"Just Jira It"

Kommentarer: It's a great software to use and would recommend it all day every day.

Fördelar: It's arguably the best software I've used for project management in my team, it's quite efficient, has some cool features like linking your tasks to a git branch repository, it's generally a cool software to use in an agile team.

Nackdelar: It can sometime be complex navigating around and may need some getting used to. Sometimes needs refreshes in order to check for latest changes in a sprint or during a backlog grooming session.

  • Recensentens källa 
  • Recenserad den 2021-06-22
Verifierad recensent
Sr Security Engineer
Dator- och nätverkssäkerhet, 1 001-5 000 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    3 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    3 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    3 /5
  • Sannolikhet att rekommendera
    6/10
  • Recensentens källa 
  • Recenserad den 2021-05-12

"Used everywhere, can build to fit your needs"

Kommentarer: I've used this a couple different places and it seems like each place uses it differently. At my currently company, we use this for our projects that our teams do to track our work. I leverage it for communication, adding working notes and references to technical docs so if someone takes over my cards, they have all the information they might need to do it.

Fördelar: Good collaboration and what to track progress and blockers for various teams and background. Most of it is for technology teams, but can be used as non-tech projects.

Nackdelar: It does have a fairly big learning curve and understanding some of the various work types can be discouraging (Epic, Story, Task, Bug, etc). It's worth learning and consistently using it.

  • Recensentens källa 
  • Recenserad den 2021-05-12
Verifierad recensent
Developer
Transport / lastbil / järnväg, 51-200 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    2 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    9/10
  • Recensentens källa 
  • Recenserad den 2021-06-30

"Jira - Worth It"

Kommentarer: Overall this is a great product that I would recommend for small and perhaps larger teams, it has worked well for us to minimize the inbound flow of support requests (or at least provide a single channel) and during the COVID-19 outbreak has helped substantially in keeping track of issues from remote users who can't "tap" you on the shoulder.

Fördelar: I think Jira is great that it allows us to build workflows for our support team, as well as for use as a project management system when planning out software development timelines and estimates. This tool has really reshaped the way we look at IT, and provides the metrics and analytic information to back us up.

Nackdelar: The learning curve is pretty steep with Jira, getting into some of its more advanced functionality like integrating with other software and initially setting things up takes some time. As well, the Confluence pages have great amounts of features, but the formatting is a little awkward on the web interface.

  • Recensentens källa 
  • Recenserad den 2021-06-30
Matthew R.
CEO
Informationsteknologi och tjänster, 2-10 anställda
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2021-07-15

"You've got to try this."

Kommentarer: I really think these guys "live and breathe" this stuff. No, I dont work for them and they're not paying me - in fact this review is free, and I'm happy to give it to these folks. Not only is it a great product, if you need their support, you'll quickly see they very much enjoy helping their customers out and they are true believers in this software's abilities - and they are RIGHT.

Fördelar: Seriously, where do i begin on this one? Project management? Help desk? This system makes it look easy. If they haven't thought of it, dont worry - they have a marketplace with add-ons by independent developers .. you're going to solve your project management / help-desk / ticketing / stuffyouhaventeventhoughtof problems with this one.

Nackdelar: There are so many features, so much to try out that at first, it can be a bit of an overload. Just stay focused, start simple, and grow into the more advanced features and add-ons.

  • Recensentens källa 
  • Recenserad den 2021-07-15
Dushyant P.
Software Engineer
Datormjukvara, 11-50 anställda
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    8/10
  • Recensentens källa 
  • Recenserad den 2021-05-21

"Minimalist, easy to use, feature rich and easily integrable"

Kommentarer: JIRA is very useful for collaborating on projects across large teams . It is constantly evolving to accommodate new features, works well for various team sizes, ensures minimalism, and makes sure updates are not missed

Fördelar: Jira is a defacto project management tool in most companies, given its agile oriented layouts of Kanban, and recently introduced Gantt and Timeline views. Task assignation, subtasks, stories, time estimation are easy and even new hires can easily onboard and use it effectively. My favorite was its super clean sync with Slack and its fast alert system, so that any assigned tasks, deadlines and updates would never get missed, even with my team working across different time zones.

Nackdelar: JIRA has numerous free alternatives, and tbh, I find it slightly overpriced in a competitive market. While my company pays for the official tool that we use, I am usually unable to use JIRA for my personal projects since the free tier limits are very small. I really think JIRA should create a personal project plan that would allow access to some of their services for free/much more reduced cost.

  • Recensentens källa 
  • Recenserad den 2021-05-21
Aaron R.
Director, Finance
Grossist, 11-50 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    Ej betygsatt
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2021-04-19

"The best option available, and a great value"

Fördelar: This software is so great, that you really don't need to train people on how to use it. Project managers will be familiar within a day, and users will understand it quickly because Atlassian put a lot of work into an intuitive user interface. This is the best option on the market if you want something that scales across your company without draining your energy. Not only will you run projects through here, but you can also setup all your standard business processes to run through here. Using the marketplace, there are some great extensions for Jira. We built our entire accounting team into Jira, and used it to know we were following through with our key daily, weekly, monthly processes. Using a scheduler plugin, we were able to create tasks, with subtasks, delegate them, follow up with progress, and print a custom summary report at month end outlining completion, completion date, user, and notes.

Nackdelar: You will likely want confluence or google sheets to keep overall big picture notes.

  • Recensentens källa 
  • Recenserad den 2021-04-19
David V.
CTO
Finansiella tjänster, 11-50 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    2 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    3 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    8/10
  • Recensentens källa 
  • Recenserad den 2021-06-05

"Love/hate relationship with JIRA"

Kommentarer: I'll focus on the experience of moving from JIRA Classic to Next Gen project types. Basically, over 19 years of existence, Atlassian made JIRA so customizable, that it was difficult for new users to get started. You had to spend months learning the platform just to make simple changes to process management. So Atlassian started over with Next Gen projects. Next Gen projects have some cool features like a road map. Even though I'm experienced with Classic, I decided to try Next Gen. 95% of the time, it works fine. However, there are frustrating limitations: * Workflow transitions rules are very limited. Next Gen allows transition to any status.
* Custom fields are project-levels, so moving issues between projects is a pain.
* You can only do Sprints or Kanban
* Epics are just grouping issues. They don't do much else and don't show on the board.
* Single board per project

Fördelar: * Allows the issue flow to be perfectly configured to match your software development practices.
* Highly customizable process management - define the properties of issues and how they transition between states.
* Integration with many other products, like Slack & GitLab

Nackdelar: * "Next Gen" project type lacks many features of Classic projects.
* Classic Project configuration is full of bloated features and complexity
* Next Gen projects sometimes have frustrating bugs and limitations that don't get fixed for years.
* Issue transition between Next Gen and Classic projects is not smooth (custom properties don't carry over)

  • Recensentens källa 
  • Recenserad den 2021-06-05
Luis D.
Manager
Datormjukvara, 11-50 anställda
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    Ej betygsatt
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    9/10
  • Recensentens källa 
  • Recenserad den 2021-03-31

"Excellent tool to organize and control for work processes"

Kommentarer: It is great! we use JIRA to manage projects (internal and external), customer services desk process, reporting, measure work efficiency, monitoring and work hour control.

Fördelar: It is an outstanding platform easy to use, with a great UI design, and wide range of customization and con configuration. It has standard templates to manage projects according to current approach and new trends (Agile/scrum/PMI). It service desk offer everything you may need to control all of the process internal and external. It has a large number of app to aggregate, as well as REST full API, Webhooks, and the likes to extract data or make interfaces with company's systems.

Nackdelar: About the cloud service, is a litther pricy, and most of the time you need to contract (monthly fee) some apps to do basic things. On the other hand, support service has its opportunities. Response time is quite slow, and in some occasions -simply- not attended.

  • Recensentens källa 
  • Recenserad den 2021-03-31
Yaroslav K.
Information Technology Major
Högre utbildning, 1 001-5 000 anställda
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    3 /5
  • Enkel användning
    2 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    2 /5
  • Valuta för pengarna
    3 /5
  • Sannolikhet att rekommendera
    5/10
  • Recensentens källa 
  • Källa: GetApp
  • Recenserad den 2018-05-21

"More then you will ever need / Tool to handle thousands of problems one by one"

Fördelar: *Functionality The best feature of Jira is a huge number of integrations, massive amount of possibilities, statistics and tricks that you can you inside the platform.
There is an integrated tracking, kanbans, lists, sorting direct contact with chat (stride) and feature to work with git right from every task or issue.
* New UI Recently Jira got an update, a new chat (Stride, instead of Hipchat) and a new UI for the tasks. I can see that company goes in the right direction to adopt all of it's powers. *Customization Jira, being confusing at first hides a lot of it's features inside most of which you can change and adjust to your business needs. It is a great solution for a big corporation with dozens of departments, hundreds of employees and thousands of issues and tasks daily. However, in all other cases Jira can be a nightmare at this point.

Nackdelar: *Slow Out off all CRM platforms and tools to handle tasks and issues Jira is the slowest by far. Is it initial problem or has it appeared after adopting so many technologies under one roof - I can't be sure. But one thing is clear - Jira is awfully slow. *To many features Yes, it is a disadvantage when it comes to Jira. When a new customer comes to Jira I believe, he is most definitely confused. Especially, if he/she tried ANYTHING else before. Of course, I see that company does a lot to make it easier and more comfortable, but as it is now, Jira is a terrible solution for fast adoption, scary for a small or middle sized team and most definitely not a great choice for personal use. Jira is Huge. If you are huge - great features, customizing, different apps and plugins will help you solve a lot with Jira. If you are just starting or don't have that many tasks and issues and people in your company - you should probable check other options.

  • Recensentens källa 
  • Källa: GetApp
  • Recenserad den 2018-05-21
Darian P.
Team Lead of Internal Tools
Försäkring, 201-500 anställda
Har använt programvaran för: 1-5 månader
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    Ej betygsatt
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    8/10
  • Recensentens källa 
  • Recenserad den 2021-07-14

"Review for Jira as a developer"

Kommentarer: We moved our IT department to start using Jira for the teams that work in development. We have not yet moved our Helpdesk or "system uptime" teams over since we are still looking at what product works best. So with the smaller team, I believe it has helped in keeping our tickets in order. It is simple to see what is currently being worked on in each project. We do not have the highest plan so we do not have all features, but I think our current feature set is large with room to evolve.

Fördelar: Jira is excellent at keeping track of our issues and linking between them on a kanban board. It was our introduction to a Kanban system of tickets. There are also many features we see ourselves using that we are on the verge of delving into, allowing us to focus on the tickets now but expand in the near future. I like that tickets are easily linked to each other. Our previous system made it difficult to know which tickets were related, while Jira has several options for relating tickets (related to, duplicates, blocked / blocks/ etc)

Nackdelar: I think the price can get high depending on how big your team is. We were just over the free limit which becomes a large cost, especially once you include subscriptions to confluence etc. I think the load times and UI can get buggy at times, there are multiple times a day I have to click through menus several times for it to register. This is by far the most frustrating thing, especially when you have many tickets on a page. One issue we had was that our current ticket system allows us to CC users onto tickets so they (+ anyone else we add) can get an update. This was not possible through regular Jira, however something similar could be done with effort on the Jira Service Management side.

  • Recensentens källa 
  • Recenserad den 2021-07-14
Cristian B.
Sr Software Development Manager
Halvledare, 501-1 000 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2019-07-18

"Jira for bug tracking and project management"

Kommentarer: I highly recommend Jira for a bug tracking tool and especially for Agile software teams. For us it has really made a difference in terms of: team collaboration, Agile methodology adoption, decreased time to market of new projects/new features and on the overall teams' spirit. We have seen a wide adoption for the other departments as well, non software development.

Fördelar: We used several bug tracking tools in the past but Jira is by far the best one. What I like most:
- user friendly interface, provides a nice user experience
- Agile SCRUM/Kanban support out of the box
- extremely configurable on almost everything
- extendable through custom scripting, either built-in or via addons
- very collaborative
- there are thousands of addons in the marketplace; you can even write your own

Nackdelar: Being so flexible to be configured, the learning curve for admins is a little steep.
The price is based on the number of users and if you experience wide user adoption in a big company, you end up in paying more for upgrading to the next tier, than if you would pay for that tier first time.

  • Recensentens källa 
  • Recenserad den 2019-07-18