Synder Recensioner

4,8 (240)

Om Synder

Synder är bokföringsprogramvara för företagsägare som korrekt registrerar och enkelt stämmer av data från Stripe, PayPal, Shopify osv.

Lär dig mer om Synder

Fördelar:

The software was easy to use once it was connected.

Nackdelar:

I had trouble with set up. It was not clear how to link multi currency accounts.

Betyg för Synder

Medelpoäng

Enkel användning
4,6
Kundservice
4,9
Funktioner
4,8
Valuta för pengarna
4,7

Sannolikhet att rekommendera

9,3/10

Synder har ett totalt betyg på 4,8 av 5 stjärnor baserat på 240 användarrecensioner på Capterra.

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Filtrera recensioner (240)

Vladimir
Vladimir
Owner i Kanada
Verifierad LinkedIn-användare
Detaljhandel, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Love this software

5,0 för 3 år sedan

Kommentarer: We've been using this app for 1.5 years and love it. It takes about 5 minutes to make an initial set up. No headache in the future. We're syncing all our Woocommerce orders with QB (both Stripe and PayPal payments). And support... It's so fast and efficient! A guy named [SENSITIVE CONTENT HIDDEN]
solved my issue in literally 2 minutes! I got the answer instantly. WOW!

Fördelar:

- fast set up - worth the price - easy to use - multiple settings - syncs both Stripe and PayPal - awesome support

Nackdelar:

I haven't found any in 1.5 years. Maybe they should keep expanding and adding new services. However, it's an opportunity and not a con.

Deb
Bookkeeper i USA
Kläder och mode, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Useful product, great customer service

5,0 för 2 år sedan

Kommentarer: It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions.

Fördelar:

It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.

Nackdelar:

It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.

Robert
IT Consulting i USA
Bokföring, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa
Källa: SoftwareAdvice

Syncing with QuickBooks not ready for Prime-Time

2,0 i fjol

Kommentarer: It took a while to get into a good working relationship due to the default hands-off approach and reliance upon scripted answers as opposed to engaging directly, but once we got past that and started to work together, their support staff was extremely responsive and helpful, and I was not a happy customer and was very demanding. I think a big part of that initial disconnect is caused by some poor decisions as to support priorities. A shift there towards front-loading their support interactions to focus heavily on the quality of the onboarding experience would do wonders. That being said, they have a lot of fundamental technical challenges that they have yet to resolve before this transaction syncing software is ready for any serious accountant who has to import transactions from multiple sources like Amazon & Paypal without spending an inordinate amount of time triaging and fixing problems and errors.

Fördelar:

I like their flexibility, and their support staff really listened to my input for changes and even in the short time I used their product; I saw some of those changes take place in the application, so from that I also know that their developers are also eager to improve and adjust their software to make it more effective.

Nackdelar:

Their product just doesn't work well enough to save me any time by importing Amazon & Paypal transactions into QuickBooks Desktop. Their process is full of errors and their configuration interface could be a lot more intuitive, which would reduce miscommunications along the way. In the few months I spent working with Synder, I wasted more than 100 hours troubleshooting & repairing. I even ended up with a corrupted QB file which had to be restored from backup to start the process of importing nearly a year's worth of transactions all over again. Their onboarding process is designed to be hands-off, and this caused a lot of initial problems. If they spent more time with onboarding and understanding the QuickBooks account and classification structure at the beginning, many of the initial issues could have been avoided and a significant amount of my wasted time could have been avoided.

Jamie
National Account Manager i Kanada
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Synder Invoicing

5,0 för 3 år sedan

Kommentarer: We implemented synder to allow us to invoice multi-currencies and give customers the ability to pay by credit card. This has made our AR operations much more efficient!

Fördelar:

The real time sync and integration with quickbooks

Nackdelar:

We hope to be able to customize our invoice email with our logo

Erika
Virtual Controller i USA
Bokföring, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Excellent software

5,0 för 3 år sedan

Kommentarer: I needed to automatize the entry from Stripe to QBO to avoid the manual entry and bank fee reclassification. Synder take care everything for me and the reconciliation is very easy.

Fördelar:

Easy to set up and connect to QBO and support is fantastic. [SENSITIVE CONTENT HIDDEN] is wonderful and have a lot knowledge about the software and how works. He take care my issue immediately and show me how make the corrections etc.

Nackdelar:

I like everything. I don't have any that i don't like

Will
Founder i Kanada
Bokföring, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

The best product for Quickbooks Online

5,0 för 3 år sedan

Kommentarer: Overall experience with Synder has been great! I would recommend this product to anyone using Quickbooks Online and selling products with Shopify or other supported platforms.

Fördelar:

The software works great, saves me lots of time with completing the sales reconciliations for my clients e-commerce sales deposits (Shopify). The support team is great. [SENSITIVE CONTENT HIDDEN] has helped me with a variety of stuck points and has solved my problems very quickly and taught me how to better use the software along the way.

Nackdelar:

The only suggestion I would make is to have a accountant portal developed similar to how QBO and receipt bank have, so that the client files/transaction data is more clearly separate. That being said I run multiple clients and have had zero issues with it.

Phillip
Founder i USA
Verifierad LinkedIn-användare
Finansiella tjänster, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Great solution to sync 1000s of Stripe payments in QBO

5,0 för 4 år sedan

Kommentarer: Fantastic. It does what it says it will do.

Fördelar:

Super easy to set up. WOrks the first time. QBO records all required info from the connection.

Nackdelar:

paying via paypal. But I think they have changed that.

Robert
President i USA
Turistföretag, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Great for reconciliation

5,0 för 2 år sedan

Kommentarer: While the initial setup was difficult, Vita really took the time to help me figure out a clever ways to sync my refunds the way that I wanted to. Now I am expecting it to be a breeze!

Fördelar:

Does what I need it to do with bank reconciliation and auto-categorization

Nackdelar:

I though it would be a little easier to set up. It took a long time to figure out how to put refunds in a different category than just the same product sales category as the revenue goes into. This is due to our refunds category being set up as an income rather than expense category with a negative balance

Caleb
Owner i USA
Restauranger, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Great Sync App and customer service

5,0 för 3 år sedan

Fördelar:

Accurate transaction syncs. Great customer service. [SENSITIVE CONTENT HIDDEN] was of great help.

Nackdelar:

The transfer app is a little on the expensive side.

Wayne
Principal i USA
Telekommunikation, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Saved me hours !!

5,0 för 2 år sedan

Kommentarer: Importing current and historical transactions into Quickbooks

Fördelar:

The web interface is well done, easy to understand without watching videos or reading tutorials.

Nackdelar:

It would be better for small businesses to be able to buy more Syncs from the lowest cost package. Business volume fluctuates monthly,

Rodrigo
Marketing Manager i USA
Detaljhandel, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Amazing Support

5,0 för 2 år sedan

Fördelar:

Synder has a team that can speak to you instantly via the live chat or you can even request a call/Zoom meeting. Accounting can be very time-sensitive and it has been of crucial importance to have the Synder support team available for me when it is really necessary. Shout out to [SENSITIVE CONTENT] for his support and patience in helping me deal with a multi-channel issue regarding Amazon FBA, shopify, and many other platforms. We figured it out after several meetings and he was right there to help along the way.

Nackdelar:

I don't have a lot of cons to share other than the fact that it can be a bit tricky to set up everything perfectly if you have several sales channels. But, the point of this is to stick through it, to set it all up, and then you don't have to worry about accounting headaches down the line.

DON
CPA i USA
Bokföring, Egenföretagare
Har använt programvaran för: 6-12 månader
Recensentens källa

Synder sync is very powerful and helps sync Stripe and QBO

5,0 för 3 år sedan

Kommentarer: the sync process is nice and they are dilligent to get the sync right and work with you as a client

Fördelar:

This is a very good sync app that syncs with Stripe or Square to QBO. I have used it on both platforms with two different companies I do bookwork for. One is about 500 transactions per month from Stripe and the other is about 100 transactions or less. But it is very nice in that the app sync process sets up the customer in QBO that had the sale over in Square or Stripe. You don’t have to do all that legwork. And you can rollback a transactions or cancel the sync at any time or try a sync then roll it back. Very useful. I used the competition and couldn’t get any tech support and gave up and tried this company out and am very pleased. [SENSITIVE CONTENT HIDDEN] have been very helpful in helping get my client companies setup and track down problems in the sync process. Highly recommend.

Nackdelar:

took a while to get synced and all setup, client accounts take a while to get configured correctly if you are an accountant providing this service it is a little rough

Michele
operations manager i USA
Musik, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Synder review

5,0 för 2 år sedan

Fördelar:

This app syncs all of our Stripe payments into QBO in nearly real-time. Would recommend for that efficiency and accuracy alone.

Nackdelar:

The subscription price is high if you don't have a lot of transactions. Also, recently there's a fraud prevention charge added to every Stripe transaction, so if you have 100 syncs a month, that covers only 50 transactions, whereas before the fraud prevention charge was added, that would cover 100 transactions.

Enid
Treasurer, Board of Trustees i USA
E-lärande, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Intuit should be grateful this company exists

5,0 för 3 år sedan

Kommentarer: Compared to the desktop version, Quickbooks online is a hot mess. It is probably fabulous for a tiny business or individual entrepreneur. But our online educational non-profit is obviously far too complicated for their programmers. Our transactions are through PayPal, Square, and Stripe. With the online version of Quickbooks - you cannot get a good import from these major providers unless you purchase Synder. At least the programmers at Synder know how to get it done and get it done right. Every question I have asked has been immediately answered with the right information that I needed. The program itself works like a charm.

Fördelar:

As I told [SENSITIVE CONTENT HIDDEN] the last time I asked for his help importing PayPal and Stripe - This service is the only reason I'm not on tranquilizers while trying to work with Quickbooks online. The Synder app is logical, well thought out and works - in other words, everything that Quickbooks online is not.

Nackdelar:

At the moment I'm so grateful it exists I cannot think of a con.

Verifierad recensent
Verifierad LinkedIn-användare
Ideell organisationsledning, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Bulletproof Sync Between Stripe & QBO

5,0 för 4 år sedan

Fördelar:

Business Payments is basically set and forget. We've been using it for more than a year and we haven't had to touch it at all. All of our Stripe transactions are automatically imported into QBO just a few minutes after they happen.

Nackdelar:

We don't have any dislikes. It does exactly what it's supposed to do.

Paul
Bookkeeper i Kanada
Bokföring, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Really great product

5,0 för 3 år sedan

Kommentarer: Love the app, works like a charm and makes my life so much easier. Their chat support is fantastic, Thanks again [SENSITIVE CONTENT HIDDEN] for your quick responses!

Fördelar:

Love the automatic Syncs and that you don't need to constantly check if it's working

Nackdelar:

Nothing it's great.

Annie
Owner i USA
Veterinär, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

So far, so Great!

5,0 för 3 år sedan

Kommentarer: I would highly recommend this app and these folks. Outstanding!

Fördelar:

I switched to Synder from Sync with Square because our business has 20 locations. Synder makes it really easy to link multiple locations, where Sync with Square did not. AND Synder’s customer service is outstanding (especially [SENSITIVE CONTENT HIDDEN].) There has always been somebody available to do a chat when I’m stuck on something, and they have been very patient with me – as I am not an accountant and none of this is easy for me.

Nackdelar:

I wish there was another tier for subscription fees.

Holly
Owner i Kanada
Hälsa, välbefinnande och fitness, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

[SENSITIVE CONTENT HIDDEN] makes this app a pleasure

5,0 för 3 år sedan

Kommentarer: Excellent experience

Fördelar:

I was having a very hard time and was going to give up. [SENSITIVE CONTENT HIDDEN] helped me to get the app working and now I am so happy I stuck with it. It is a great app. Once set up is easy to use.

Nackdelar:

I had trouble with set up. It was not clear how to link multi currency accounts.

Christine
Owner i Kanada
Bokföring, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Synder Support Rocks

4,0 för 2 år sedan

Kommentarer: Fantastic

Fördelar:

I have had such an awesome experience with Synder saving me tons of time on data entry and what makes it really a super smooth experience is that the support team is RIGHT THERE when you need them. They are so great to deal with. Today, I had an issue that I needed support with and [SENSITIVE CONTENT HIDDEN] walked me through it in 2 minutes instead of having to spend forever on hold. It was awesome. These guys rock at what they do and are dedicated to excellent service. I highly recommend them.

Nackdelar:

It is a little confusing for me at times.

Tony
Accounts i Storbritannien
Sport, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Synder - Great efficient Product

5,0 för 2 år sedan

Kommentarer: Great, keep up the great work.

Fördelar:

It's easy to use with great support. Website is easy to fololow.

Nackdelar:

Nothing to dislike, works very well. Easy to use.

Kybra
CEO i USA
Detaljhandel, Egenföretagare
Har använt programvaran för: Gratis provperiod
Recensentens källa

Love this app

5,0 för 2 år sedan

Kommentarer: EXCELLENT and their customer service help is WONDERFUL. I worked with [SENSITIVE CONTENT HIDDEN] and she was so helpful she worked very hard to get my information set up and linked the correct way. It was a long process but she didnt stop until my store and synder was straight. [SENSITIVE CONTENT HIDDEN] was amazing

Fördelar:

having the set up to report your taxes for tax purposes is very important to me. This app has all the features that a small business owner needs. It is easily to comprehend as well

Nackdelar:

set up is a bit serious ineeded some help with a few things

Matthias
Operations Manager i USA
Mat och dryck, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Syncing Square with Synder is a breeze!

5,0 för 3 år sedan

Kommentarer: This company has the best support people you will ever find. It's 7.20pm here in California, I didn't think anyone would be able to help me at this hour, but [SENSITIVE CONTENT HIDDEN] was available to help me via chat. I got all my locations set up in just a few minutes. I also had a lot of questions and she answered all of them, she knew her stuff. Thank you so much, [SENSITIVE CONTENT HIDDEN]! and Synder for how easy to use their system is.

Fördelar:

Best tech support team Easy to use User friendliness

Nackdelar:

So far there is nothing I didn't like, this app is great!

Meagan
Accountant i USA
Bokföring, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Accountant at the Beach

5,0 för 4 år sedan

Kommentarer: Good.

Fördelar:

It allows Stripe to feed through and properly reflect fees.

Nackdelar:

It is a little complicated to get started.

Verifierad recensent
Verifierad LinkedIn-användare
Konstruktion, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Business Payments Review

5,0 för 4 år sedan

Kommentarer: Well, I believe that the main tip is to try to sync just 1 txn, for a vivid picture. After that, I can turn it into the autosync mode and gets my transactions into the QBO company.

Fördelar:

That application is a great automatic tool for my current money flow. It's simple to use because of an intuitive interface.

Nackdelar:

Despite the fairly large number of settings, the automatic default settings on initial setup are working correctly, after the sync my accounts stay balanced.

Sebastian
Company Secretary i Qatar
Detaljhandel, 2‒10 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Stripe sync is great

4,0 för 3 år sedan

Kommentarer: We had a few teathing problems getting things setup with our live system (we had not disconnected from our sandbox), but [SENSITIVE CONTENT HIDDEN] in support was fantastic and guided us to get the issue resolved.

Fördelar:

The product was very easy to use and setup, and has plenty of configuration options to suit different requirements.

Nackdelar:

Nothing really. We wanted something that would work out of the box, and it seems to do what we want.