--- description: Få detaljerad information om HubSpot Service Hub, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HubSpot Service Hub: Pris och betyg 2026 - Capterra Sverige --- Breadcrumb: [Hem](/) > [Helpdesk-system](/directory/30008/help-desk/software) > [HubSpot Service Hub](/software/182476/hubspot-service-hub) # HubSpot Service Hub Canonical: https://www.capterra.se/software/182476/hubspot-service-hub Page: 1 / 9\ Nästa: [Next page](https://www.capterra.se/software/182476/hubspot-service-hub?page=2) > HubSpot Service Hub är en kundtjänstprogramvara som gör det enkelt att hantera och kontakta kunder, och verkligen hjälpa dem att lyckas. > > Verdict: Rated **4.4/5** by 190 users. Top-rated for **Sannolikhet att rekommendera**. ----- ## Overview ### Vem använder HubSpot Service Hub? HubSpot Service Hub hjälper växande företag att bygga upp en perfekt kundupplevelse, skapa självbetjäningslösningar och växa genom kundrespons och förespråkande. ## Quick Stats & Ratings | Metric | Betygsättning | Detail | | **Totalt** | **4.4/5** | 190 Recensioner | | Enkel användning | 4.4/5 | Based on overall reviews | | Kundtjänst | 4.5/5 | Based on overall reviews | | Valuta för pengarna | 4.2/5 | Based on overall reviews | | Funktioner | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) | ## Om leverantören - **Företag**: HubSpot - **Location**: Cambridge, USA - **Founded**: 2012 ## Commercial Context - **Startpris**: 15,00 US$ - **Pricing model**: (Free version available) (Gratis provperiod) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Moln, SaaS, webb-baserat, Android (mobil), iPhone (mobil), iPad (mobil) - **Supported Languages**: engelska, franska, japanska, portugisiska, spanska, tyska - **Available Countries**: Australien, Belgien, Brasilien, Danmark, Filippinerna, Finland, Frankrike, Hongkong SAR, Indien, Irland, Japan, Kanada, Malaysia, Mexiko, Nederländerna, Norge, Nya Zeeland, Schweiz, Singapore, Spanien and 5 more ## Funktioner - Aktivitetspanel - Alerts/Escalation - Analyser - Anpassningsbar branding - Användningsspårning / Analytics - Arbetsflödeshantering - Automatiserad routing - Autoresponders - CRM - Chatt och meddelanden - Data Import/Export - Dokumentlagring - E-posthantering - Feedback-hantering - Flera kommunikationskanaler - Flerspråkig - Geotargeting - Hantering av servicenivåavtal (SLA) - Hälsopoäng - Inkorghantering - Interaktionsspårning - Kontaktledning - Kontoaviseringar - Kontohantering - Kundchatt i realtid - Kunddatabas - Kundengagemang - Kundtjänst - Kunskapsbashantering - Kunskapshantering - Köhantering - Makron / mallade svar - Mobilåtkomst - NPS av kunder - Offline-formulär - Ombordstigning - Prioritering - Proaktiv chatt - Rapportering och analys - Rapportering och statistik - Samarbetsverktyg - Självbetjäningsportal - Stöd för biljetthantering - Third-Party Integrations - Transkript/chatthistorik - Undersökningar och feedback - Uppgiftshantering - Varningar / Meddelanden - Åtkomstkontroller / behörigheter - Överföringar / dirigering ... and 1 more features ## Integrations (100 total) - 360NRS - Accelo - Actionstep - AdRoll - AdStage - AgencyAnalytics - Airtable - Aloware - Ambassify - Asana - Aysling - Bedrock Data - BigTime - BrightTALK Central - BuiltWith ... and 85 more integrations ## Support Options - E-post / Kundtjänst - Vanliga frågor / Forum - Baskunskap - Telefonsupport - 24/7 (Live-support) - Chatt ## Category - [Helpdesk-system](https://www.capterra.se/directory/30008/help-desk/software) ## Relaterade kategorier - [Kundtjänstsystem](https://www.capterra.se/directory/22/customer-service/software) - [Helpdesk-system](https://www.capterra.se/directory/30008/help-desk/software) - [Programvara för live-chatt](https://www.capterra.se/directory/30797/live-chat/software) - [Programvara för kundframgång](https://www.capterra.se/directory/30961/customer-success/software) - [Kunskapshanteringsprogram](https://www.capterra.se/directory/30094/knowledge-management/software) ## Alternativ 1. [Freshdesk](https://www.capterra.se/software/124981/freshdesk) — 4.5/5 (3425 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.se/software/61368/salesforce) — 4.4/5 (18782 reviews) 3. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4079 reviews) 4. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1781 reviews) 5. [LiveChat](https://www.capterra.se/software/62194/livechat) — 4.6/5 (1723 reviews) ## Recensioner ### "Stellar Service with HubSpot" — 5.0/5 > **Mai** | *26 mars 2026* | Turistföretag | Recommendation rating: 10.0/10 > > **Fördelar**: Our team uses HubSpot daily so it's critical that we maximize all its services. With Service Hub, we are easily identifying opportunities to upsell or cross-sell, which is super important for us to drive sales and scale\! > > **Nackdelar**: We continue to find HubSpot and all of its various services super user friendly and super helpful to our overall goal of growth and scaling. > > With HubSpot Service Hub, we are enabling powerful alignment amongst our various teams. We're providing confidence and context to our sales and marketing teams, in ways that support our communication with all clients in various markets. ----- ### "Clean UI and easy to use support management" — 5.0/5 > **Nabil** | *14 december 2024* | Marknadsföring och reklam | Recommendation rating: 9.0/10 > > **Fördelar**: Fits in incredibly well with the rest of the HubSpot tech stack (which we also use). Lots of customizability to fit our business' support requirements. Chose between Zendesk, this gave us more features (e.g. unlimited web-to-ticket forms - which Zendesk said they did, but then said no after we'd signed up). > > **Nackdelar**: Not much to dislike, if you're part of the HubSpot ecosystem, this will be easy to use for you\! > > Great tool with plenty of customizations available - have been using it for support tickets for several years now ----- ### "Don't waste your time." — 1.0/5 > **Elizabeth** | *23 april 2025* | Medicinska apparater | Recommendation rating: 2.0/10 > > **Fördelar**: Nothing\! it was not user friendly at all. > > **Nackdelar**: It was hard to update specific things like times you are online or basic time settings. Messy main home page. > > Overall I didn't care for it from the start it has a messy like home station and has too much going on. ----- ### "A solid tool for a small team that takes customer service seriously" — 4.0/5 > **Verifierad recensent** | *28 april 2026* | Marknadsföring och reklam | Recommendation rating: 9.0/10 > > **Fördelar**: What I particularly liked was being able to see deeper insights on the user behind the ticket, those small details can make a real difference when you're genuinely focused on delivering great customer service. Knowing a little more about who you're helping changes how you respond, and that's something we valued a lot as a small team. > > **Nackdelar**: We were on the Starter Plan, and ticketing was pretty much the only task that we could do in regards of customer service. We never used the Chatflows. For the monthly price we were paying, it felt pretty limiting. > > We got good use out of HubSpot Service Hub. For us, using the ticketing pipelines almost every morning made up for the limitations. ----- ### "Happy customer" — 4.0/5 > **Mehakpreet** | *22 maj 2025* | E-lärande | Recommendation rating: 7.0/10 > > **Fördelar**: It really helped me manage the customer data more effectively which sometimes can be left under looked by manual interference. > > **Nackdelar**: I particularly didn’t feel any problem using hub-spot since our operations were single platform based but if u looking for diversity it may charge you extra. > > I particularly enjoyed using service hub and it was easy to demonstrate as well by the time i learned new features by myself which i loved the most. ----- Page: 1 / 9\ Nästa: [Next page](https://www.capterra.se/software/182476/hubspot-service-hub?page=2) ## Links - [View on Capterra](https://www.capterra.se/software/182476/hubspot-service-hub) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data