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Zoho BugTracker Recensioner

4,7 (173)

Om Zoho BugTracker

En enkel, snabb och skalbar felrapporteringsapplikation som hjälper dig att enkelt hantera buggar och leverera fantastiska produkter i tid.

Lär dig mer om Zoho BugTracker

Fördelar:

Tracking and managing issues is very easy. No special training required if you have experience working on any ticketing system in the past or atleast has the understanding of Helpdesk workflow.

Nackdelar:

About the paid features, user is obliged to pay for a small feature.

Betyg för Zoho BugTracker

Medelpoäng

Enkel användning
4,6
Kundservice
4,5
Funktioner
4,5
Valuta för pengarna
4,6

Sannolikhet att rekommendera

8,8/ 10

Zoho BugTracker har ett totalt betyg på 4,7 av 5 stjärnor baserat på 173 användarrecensioner på Capterra.

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Filtrera recensioner (173)

Vikram
Vikram
Senior Manager - Technial and Products i Kanada
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 501‒1 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Zoho's BugTracker for Issue/Bug/Change Management

4,0 för 7 år sedan

Kommentarer: We are using the bugtracker for case management as being a SaaS provider and on Agile, we are need to be very flexible in our product. Hence the changes, issues need to records more frequently and quickly so that we can respond well in time. this tools helps achieve the goal

Fördelar:

Zoho Bugtracker is a very simple yet powerful tool for managing the issues/bugs or changes. The layout is simple and you can respond or add comments to your bugs from email/app. The categorization within projects helps narrow down to project and gives a better overview of the status of the project. The dashboards are also very useful.

Nackdelar:

Unfortunately, i have noticed that as the comments/notes or screen keep accumulating in a case - the page behaves weird. For eg: we had a very length email which contains lot of details and when this email was sent as it to the case through email, the page went extremely long at bugtrackers and the verticle scroll bar almost disappeared. But in general it is very good for all project types

Logan
SQA Engineer i USA
Marknadsföring och reklam, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Övervägda alternativ:

Love this bug tracking software

5,0 för 4 år sedan

Kommentarer: Love the product and for the money, great investment.

Fördelar:

It was so easy to use and setup new user to account.

Nackdelar:

Free software database space is small. Hit it after logging less than 50 bugs.

Liju
QA i Irland
Datormjukvara, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Zoho BugTracker

3,0 för 6 år sedan

Kommentarer: Very good, it does the job

Fördelar:

At present, I m on a basic plan, but the premium plan offers more feature and I am looking forward to that one

Nackdelar:

The software is not giving may QA Process oriented option while creating a bug. Also exporting bug is not working the way the user wants

Stephen
Cloud Infrastructure Engineer i Storbritannien
Datormjukvara, 51‒200 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Övervägda alternativ:

ZoHo BugTracker The Do it all Bug Tracking Software

5,0 för 4 år sedan

Kommentarer: Instrumental in providing a great user experience

Fördelar:

The ease of use of logging and work flowing bugs

Nackdelar:

The user management could be a little easier

Gerald
Developer i Sydafrika
Design, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Övervägda alternativ:

Effective Bug Tracking

5,0 för 6 år sedan

Kommentarer: Super easy tracker and report. Follow progress and make sure the coding team are picking up what I'm putting down.

Fördelar:

Its really easy to use, you can dive right in.

Nackdelar:

Nothing at this stage - loving it so far.

prasad
ceo i Indien
Halvledare, 51‒200 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

useful tool for my project

5,0 för 9 månader sedan

Fördelar:

all good, not seen any issues as i am just trying it

Nackdelar:

no

Rao Wajahat
Rao Wajahat
T24 Senior Functional Analyst i Pakistan
Verifierad LinkedIn-användare
Bank, 1 001‒5 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Bug Tracking and reporting so simple.

4,0 för 4 år sedan

Fördelar:

Zoho Bug Tracker is a great example of such a solution. This solution allows you to create a web form that helps you submit issues. Attached to the client. Its ease of deployment and ease of use was something we saw so far. The ability to add details to each issue is also very wide, you can track the status of your issue with a single click.

Nackdelar:

Configuration is quite limited, these external users also need to be able to add more functionality and flexibility.

Geetika
Geetika
Co-Founder i Indien
Verifierad LinkedIn-användare
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Zoho Bug Tracker

5,0 för 7 år sedan

Kommentarer: Very Good.

Fördelar:

I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us.

Nackdelar:

I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points.

Ruban
Ruban
Member of Technical Staff i Indien
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 10 000+ anställda
Har använt programvaran för: 1 + år
Recensentens källa

Best software bug tracker for app development

4,0 för 3 år sedan

Fördelar:

Good UI, and the best workflow of the bugs lifecycle. generating timesheet is also the best feature we liked.

Nackdelar:

Storage limits. Apart from that this tool is good ans easy to adopt.

Frank
Frank
Senior Software Engineer i USA
Verifierad LinkedIn-användare
Datormjukvara, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

A very good bug tracking application

4,0 för 6 år sedan

Fördelar:

Of all the big tracking softwares I've used, Zoho bug tracker is easily that simplest to use. The ease of use doesn't mean it's a lightweight. Rather, it's very powerful and easy to customize to fit my workflows. Zoho bug tracker has very reasonable pricing. I also like the support from the team. They're usually very quick and helpful whenever help is needed.

Nackdelar:

The only thing I've always felt zoho bug tracker lacked was a mobile app. Now there's a mobile app that works very well, there's absolute nothing to complain about.

Emerson
CTO i Peru
Finansiella tjänster, 11‒50 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

it helps me a lot

5,0 för 2 år sedan

Fördelar:

I like that it helps me organize and solve my mistakes

Nackdelar:

that they change my price without knowing

Vincent
Manager, IT Systems & Development i USA
Verifierad LinkedIn-användare
Finansiella tjänster, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Feature Rich, Customizable, Easy to Use Project/Bug Tracking at a Good Price

5,0 för 7 år sedan

Kommentarer: My company FINALLY adopted some project/bug tracking software after 2 failed, previous attempts. Love Zoho.

Fördelar:

My entire company LOVES using Zoho Projects/Bug-Tracker. We had previously used JIRA and were pulling our hair out trying to customize it with some simple workflows. I usually excel at that sort of thing but we did not seem to get along. Next I found Zoho and from the trial through today, they're amazing. It's easy to customize anything, the pricing is great, the support is fantastic and very responsive. They do regular updates and explain everything so you can jump on any new features right away. I HIGHLY recommend Zoho Projects/Bug Tracker.

Nackdelar:

Occasionally we run into an issue with a complex project where we'll need more custom fields to be able to add to it and have to be a little creative.

Verifierad recensent
Verifierad LinkedIn-användare
Veterinär, 11‒50 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Övervägda alternativ:

Bugtracking made easy

5,0 för 5 år sedan

Kommentarer: Very easy to onboard. We were on Jira before... this is much easier to use.

Fördelar:

UI/UX is easy to pickup LOTS of features that you need, and none wasted on features that aren't necessary.

Nackdelar:

Price is higher than I would expect, but not out of the question.

Verifierad recensent
Verifierad LinkedIn-användare
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Perfectly made for Tech Startups

5,0 för 7 år sedan

Kommentarer: For a product development company like us it offers all the functionality require to keep track of software bugs.

Fördelar:

Ease of use and complete set of functionality.

Nackdelar:

Cost structure could have been more stretched.

David
CEO i Irland
Datormjukvara, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great System for Bug Tracking

5,0 för 4 år sedan

Fördelar:

Very easy to use - i use Zoho Project quite a bit - but this weas great just to use to bug track with some contractors

Nackdelar:

nothing to report that was bad, am very happy

Verifierad recensent
Verifierad LinkedIn-användare
Internet, Egenföretagare
Har använt programvaran för: 1 + år
Recensentens källa

All in One Solution

5,0 för 6 år sedan

Kommentarer: Wonderful

Fördelar:

I love this bt, no separate logins required, no hastle. If you use zoho mail or other crm through them, this is a must to keep your IT running.

Nackdelar:

The learning curve is slightly irritating, but if you have time to sit and explore the software, you're good to go.

Srikant
CIO i Indien
Finansiella tjänster, 1 001‒5 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Superlative Product

5,0 för 2 år sedan

Fördelar:

Easy to use and quick to setup and get going. Serves basic purpose

Nackdelar:

None as of now. However, looking at the functionality does not seem to have any

Gil
Gil
CTO i Israel
Verifierad LinkedIn-användare
Datormjukvara, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa
Källa: GetApp

Bugs tracker

5,0 för 4 år sedan

Fördelar:

Easy of use. Easy to customize. Good value for Money

Nackdelar:

Not cheap. Other than that I have not found any other cons.

Verifierad recensent
Verifierad LinkedIn-användare
Datormjukvara, 11‒50 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Awesome bug tracking tool

5,0 för 5 år sedan

Fördelar:

Overall system is very user friendly. Overall system is very user friendly. Overall system is very user friendly. Overall system is very user friendly. Overall system is very user friendly.

Nackdelar:

No cons i faced till now. No cons i faced till now. No cons i faced till now. No cons i faced till now.

Verifierad recensent
Verifierad LinkedIn-användare
Datormjukvara, 51‒200 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Zoho is a good Platform

5,0 för 7 år sedan

Fördelar:

I use most service in zoho , it's easy to use , very nice UI/UX , we are a startup company and when we a go to huge company i think we should use zoho services , so anyone need a Good services i hope to use zoho Thank you zoho

Nackdelar:

I don't have any Cons , so it's a good software

David
Software Engineer i USA
Hälsa, välbefinnande och fitness, 11‒50 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

BugTracker has really helped move our development process along

4,0 för 4 år sedan

Kommentarer: BugTracker has been a huge help in organizing our development efforts, and integrating non-technical users into the testing process.

Fördelar:

It does everything I need to capture and track bug/issue info and once it's set up, it's been easy to get our less-experienced users on board and comfortable.

Nackdelar:

We are currently just using the BugTracker, yet it's tied into the bigger Zoho projects application. As a result, it was somewhat difficult to initially set up, since it wasn't always clear what was actually needed and relevant to our use. For the same reason, it's been necessary to instruct users to ignore certain menu options, etc. since we can't just turn them off.

Verifierad recensent
Verifierad LinkedIn-användare
Datormjukvara, 11‒50 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Great Bug Tracker

5,0 för 5 år sedan

Fördelar:

We used spreadsheets which were difficult to track, but this had a systematic way to use the software an multiple users could collaborate on the same platform.

Nackdelar:

Did not really have any issues that I can describe as cons.

Michal
Managing Partner i Slovakien
Informationsteknologi och tjänster, 2‒10 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Review of Zoho Bug Tracker

4,0 för 3 år sedan

Fördelar:

- Client users to submit bugs - Custom fields - many more

Nackdelar:

- At the start can be a little chaotic to use

Patrick
Data Scientist i Storbritannien
Olja och energi, 10 000+ anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

BugTracker for Team Collaboration

5,0 för 3 år sedan

Fördelar:

Easy to use & easy to customise. Favourite feature is the ability to collaborate with other users in your team - especially with workflow management.

Nackdelar:

Due to the way you input into the app it is very important you have a good structure with your data for migration into the tool.

Vinod
Project Manager i Saudiarabien
Informationsteknologi och tjänster, 501‒1 000 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Good product for Bug tracking

5,0 för 3 år sedan

Kommentarer: The product is really a value add for any software development team to track and record bugs and issues that may occur during the testing phase.

Fördelar:

Tracking and managing issues is very easy. No special training required if you have experience working on any ticketing system in the past or atleast has the understanding of Helpdesk workflow.

Nackdelar:

Trial has limited storage capacity of images.