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Blink Recensioner

4,7 (119)

Om Blink

Blink framröstades som den bästa medarbetarportalen och kombinerar företagsflöde, chatt, enkäter och dokumentlagring i din egen varumärkesportal.

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Fördelar:

The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates.

Nackdelar:

No comment to make at this time as I am a new user.

Betyg för Blink

Medelpoäng

Enkel användning
4,7
Kundservice
4,6
Funktioner
4,5
Valuta för pengarna
4,6

Sannolikhet att rekommendera

8,6/ 10

Blink har ett totalt betyg på 4,7 av 5 stjärnor baserat på 119 användarrecensioner på Capterra.

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Filtrera recensioner (119)

Courtney
Courtney
Social Media Coordinator i USA
Verifierad LinkedIn-användare
Sjukhus och hälsovård, 201‒500 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

BLINK IS AMAZING!

5,0 för 4 år sedan

Kommentarer: [SENSITIVE CONTENT HIDDEN] is great! I think our company can do more, but Blink has done their part and is always offering the resources needed to be successful.

Fördelar:

I love how easy it is to use! I can schedule my posts in the future and allow users to see all of the information they need in one place.

Nackdelar:

Although the software is easy to use, it can be hard to remember all it has to offer. I recently saw that you can view user profiles. Maybe if the name wasn't black and made it seem like you could click on it there would be more engagement. Also, if someone posts to the feed it would be cool to see what they have posted on the feed also in their profile! If would also be cool if we could filter by top posts, or most likes, or #'s.

Svar för Blink

för 3 år sedan

Hello Courtney, it is great to hear that you have had a positive experience with Blink! Your suggestions for interactive usernames, feed post histories on profiles, and a new feed filter have been passed to our Product Development Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

Lydia
Senior Graphic Designer i USA
Miljötjänster, 201‒500 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

A great Intranet for the whole company

5,0 för 2 år sedan

Kommentarer: This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote.

Fördelar:

The ability to communicate to my whole team quickly as well as the mobile app so I get notifications when I am not around my computer or need to check something.

Nackdelar:

I don't like that you have to name each chat "group". It should be an option but not mandatory. Just causes one more step when reaching out to a team member quickly.

Verifierad recensent
Verifierad LinkedIn-användare
Marknadsföring och reklam, 201‒500 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Fine for communications, lacking in other features

3,0 för 6 år sedan

Kommentarer: More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Fördelar:

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Nackdelar:

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Svar för Blink

för 6 år sedan

Hi, We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check. To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing ([email protected]). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon! Thanks again, The Blink Team

Linze
IT Support Officer i Australien
Transport / lastbil / järnväg, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Great Social App for Work

5,0 för 3 månader sedan

Fördelar:

Easy navigation with user-friendly interface.

Nackdelar:

There could be a test window where we can see what customisations will look like with the UI on top. Instead it just shows the background image and logo as a preview.

Nathan
Performance & Development Manager
Transport / lastbil / järnväg, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

Perfect solution for remote workforce

5,0 för 4 år sedan

Kommentarer: Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships

Fördelar:

The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive. The speed that it performs without fail is amazing and the constant improvements to functionality are great

Nackdelar:

Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions.

Svar för Blink

för 3 år sedan

Thank you for your review Nathan! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, and it is really valuable to know how intuitive your workforce has found Blink to use.

Sarah
HR Generalist i USA
Sjukhus och hälsovård, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Övervägda alternativ:

Excellent! Zero Complaints!

5,0 för 5 år sedan

Kommentarer: Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications. Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs. Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale.

Fördelar:

- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC

Nackdelar:

When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

Danielle
Office Assistant i USA
Kläder och mode, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Easy to use

5,0 för 3 månader sedan

Fördelar:

The ease of the product set up and daily usage.

Nackdelar:

No major cons with the program. It did have a slight learning curve but once a good understanding is gained it’s perfect.

Alex
Alex
Marketing Manager i Storbritannien
Verifierad LinkedIn-användare
Utbildningsförvaltning, 201‒500 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Blink has solved our communications challenges

5,0 för 4 år sedan

Fördelar:

Blink has allowed us to bring together our workforce of 300+ people, who are all spread across the country, into one place where they can engage with not only each other but corporate messaging too. We've found the chat functionality is particularly useful and has cut down our email traffic significantly. It's a great way to get quick information out to the right people, at the right time. I also cannot speak highly enough of our account manager [SENSITIVE CONTENT HIDDEN] who was there with us every step of the way from original thoughts right through to the launch day. Her support enabled us to get the platform right for us before rolling out to staff, which has led to our workforce being highly engaged with the platform.

Nackdelar:

I'm looking forward to seeing the hub landing pages launched which aren't available quite yet but I've been told by our account manager that they are in the pipeline.

Svar för Blink

för 3 år sedan

Hi Alex, thank you for your review of Blink! We are happy to hear that Blink has enabled high employee engagement and internal communication for your workforce across the country. It is important to us that every customer has a positive experience, so it is great to learn that your account manager has played a key role in your Blink rollout.

Christi
Christi
Director, Organizational Development and Training i USA
Verifierad LinkedIn-användare
Sjukhus och hälsovård, 501‒1 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

A Surprise Underdog Comes Through

5,0 för 5 år sedan

Kommentarer: I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

Fördelar:

In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

Nackdelar:

There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

Helen
Helen
Account Manager i Storbritannien
Verifierad LinkedIn-användare
Datornätverk, 501‒1 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Blink is really awesome!

5,0 för 7 år sedan

Fördelar:

Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps.

Nackdelar:

I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable Me to use offline and keep up to date with chats.

Richard
General Manager i Storbritannien
Informationsteknologi och tjänster, 201‒500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Blink - an easy to use and intuitive product that makes day to day business that much easier!

5,0 för 3 år sedan

Kommentarer: Excellent - just an easy to use and intuitive platform!

Fördelar:

Blink is very easy to use for instant conversations and messaging, also very easy to start an instant meeting, a simple forward slash and you are good to go. The product also makes it easy to set up group chats and this can be done on the fly in the middle of a meeting without too much effort. Also has some nice aesthetic features,e.g. throwing confetti! I also like the fact that the developers look for ongoing feedback to further enhance the product, as this product grows it will become even better and more established. Interesting enough people now talk about sending blinks and setting up blink meetings - the name is becoming synonymous with what it does and replacing the typical grammar.

Nackdelar:

For some reason, it is easier to use on the phone than the PC itself. Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph. Other than this minor issue I don't have anything too negative to say!

Svar för Blink

för 3 år sedan

Hi Richard, thank you for your review! We love learning how Blink has become a part of your employees' daily routines and communications. To start a new line in a single Blink message on PC, hold the "shift" key as you press the return key. You can also click the + symbol on the left, select "compose" and then you will be able to press the return button without sending the message. If you come across any issues or have further questions, please be sure to reach out to us at [email protected].

Jennifer
BI Developer i Storbritannien
Sjukhus och hälsovård, 1 001‒5 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Blink

5,0 för 4 år sedan

Fördelar:

The ability to allow users to express themselves via the newsfeed, whilst also being able to filter to reach out to certain departments via groups has been great for users needing support from a certain department, or simply sharing a post they want everyone to see. This has led to the company being able to share posts for the entire company as a priority and needing users to acknowledge the posts, which means we can assure users have read important posts. It also has a community feel to it and also can help with boosting morale as we have been able to post about achievements in different depots across the company. What is also great is the ability to create a hub, with useful links that the entire company uses, which makes it a fully working intranet for us.

Nackdelar:

We had teething issues to start regarding invites, where someone will try to join but will be stuck in an endless loop. This hasn't happened recently and can be solved using an invite code rather than an invite link. During this time Blink support did quickly help us out with the issue.

Svar för Blink

för 3 år sedan

Hi Jennifer, thank you for your review. We are glad that key Blink features like the Feed and the Hub are supporting internal communication, company culture and boosting morale for your organisation! It is good to hear that the Blink Support Team was able to help you resolve any issues you encountered.

Jason
President i USA
Sjukhus och hälsovård, 201‒500 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Blink is the perfect internal communications platform for employee engagement

5,0 för 4 år sedan

Kommentarer: One of the biggest barriers in our line of work, and from team to team within our organization, is a lack of communication, which can lead to assumptions. When there isn’t clear-cut communication, assumptions run wild and morph into rumors or beliefs, which are often exaggerated or false. Now, this isn’t all negative, assumptions can be positive too, but more often than not, assumptions are negative or just plain skewed, inaccurate or wrong. The reason behind this new platform is because we feel it is a great way to keep everyone up to speed on things going on at various locations, general news, important information and informative releases- in an industry where we are deployed and sectored in such a way that creates natural communications barriers. Blink won’t completely solve these challenges, but it should help, and it should be useful to support one another on top of the news and information piece.

Fördelar:

Blink allows us the ability to send out mass punch memo-style notifications, news, events, recognition and team alignment that, otherwise, we would not have or would still be doing via traditional email and group texting forms of communication. It's a game-changer for employee alertness to company happenings.

Nackdelar:

I believe Blink will continue to improve their team chats and team collaboration/task management features.

Svar för Blink

för 3 år sedan

Hello Jason, thank you for your review. We love learning how Blink has been a game-changer in company communication. Our users feedback is important to us, and we greatly appreciate the time you took to let us know what you like about Blink!

Kingsley
HRBP i Storbritannien
Detaljhandel, 1 001‒5 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Review

4,0 för 3 år sedan

Fördelar:

New feature around recognition is great, and stops people using Whats App. Can put out regular comms and stops us having to communicate everything by email. We can use the hub to store all of our policies on there and information and newsletters. It also is a central hub, so we put links for our other software that we use such as recruitment or our HR systems

Nackdelar:

The news feed could really do we a better focus and filter on categories. So you can select one or more categories so you don't see everything. Having priority posting can get out of control. Would like it to be able to reduce reports on usage better to show how many posts people have done or have many likes people have done. Helps the business to understand the engagement, so more stats on this the better

Svar för Blink

för 3 år sedan

Hello Kingsley, thank you for leaving Blink a review! We are happy to hear that Blink is your one-stop-shop for communication and HR systems. The Hub is one of our staple features, so it is great to see how helpful it is to our users. We appreciate your feedback on the Feed and usage reports and have passed your requests to the Product Team. If you have more features that you would like to see, please let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Peter
Managing Director i Storbritannien
Datormjukvara, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

We use Blink as our main communication tool as we are split between two office or on customer site.

5,0 för 7 år sedan

Fördelar:

After several false starts with other applications, the team quickly adopted Blink. Within two weeks we had rolled out Blink as the tool of choice. We are distributed over two offices and/or on customer site - so having a central messaging tool that everyone uses is great. New joiners find it easy to learn/use. We have some company-wide channels, individual team channels, lots of ad hoc groups, and then normal direct messaging. Due to the ease of use we use it regularly to bring small/ad hoc project teams together in order to share documentation and messaging. The fact that there is a desktop app, a web app, an iOS app and Android app means Blink can be used where ever you are. We like the lightning-quick search, have linked it to both Jira and Office 365, and have plans to extend it with an in-house Bot. New features are released on a regular basis and if we have any questions then we have found the support to be very quick and helpful.

Nackdelar:

The main limitation is that we still need to use a separate application for screen sharing and voice calls. It would be nice if this feature was added. However, we would rather use Blink for messaging and sharing than go to product that was a unified platform but a poorer experience. For that reason we still currently use Skype for Business for voice and screen sharing but have chosen not to use Microsoft Teams for colloboration as we think Blink is a far better experience.

Azelea
Brand Experience Manager i Storbritannien
Fastighet, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great Company Social Platform

5,0 för 5 år sedan

Kommentarer: The level of communication has increased. Blink has been a great tool for people to share their experiences without having to send a company wide email. The chat function has also made it easier for people to ask simple questions without having to send email.

Fördelar:

It's super easy to set up and use. The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates.

Nackdelar:

Now that they've allowed multiple photo uploads and direct video posts I can't think of much else. Permission levels could do with more rejigging as most things if you're not admin you can't control perhaps there could be something inbetween admin and user. Also if you're not part of a team you can't post to that news feed - however there are times when someone from one team might want to post something to only a couple of teams but not the whole company and that's not easily achieveble. Perhaps "team admins" can post to other team news feeds and just not see any of the feed other than their own post? Perhaps business collaboration tools could be more advanced?

Melissa
Group Head of Policy and Performance i Storbritannien
Sjukhus och hälsovård, 1 001‒5 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Amazing Internal Communication App

5,0 för 3 år sedan

Kommentarer: To use it as an intranet works incredibly well and its very easy to navigate. Its also great using it for our policy library.

Fördelar:

The Hub and the communal feed are incredibly useful as 115 of our services are able to share their stories and learning with the rest of the organisation and corporate are able to communicate with them across a range of matter.

Nackdelar:

Alerts for overdue documents would be very beneficial

Svar för Blink

för 3 år sedan

Hi Melissa, thank you for writing a review! We're so glad that staple features like the Hub and the Feed are supporting your organisation's internal communication and culture. We have passed your request for an overdue document alert to the Product Team. If there are other features that you would like to see on Blink, be sure to let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Frederic
Solution Manager i Frankrike
Informationsteknologi och tjänster, 201‒500 anställda
Har använt programvaran för: 1 + år
Recensentens källa

WIll be improved

4,0 för 3 år sedan

Kommentarer: It is more secure then gmeet. but less integrated with mail, agendas

Fördelar:

I like the very easy way to create a new channel with colleagues. Always ontop on one screen (an APP)

Nackdelar:

lack of integration with gtools suite (email/agenda) in both direction.

Svar för Blink

för 3 år sedan

Hi Frederic, thank you for leaving us a review! We are glad to know that Blink is facilitating communication with your colleagues. I have passed your integration suggestions to the Product Team. If there are more feature requests you would like to make, please let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Julia
Nutmeg supervisor i Storbritannien
Detaljhandel, 5 001‒10 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Work based info

5,0 för 3 år sedan

Fördelar:

All features are great good way to keep in contact

Nackdelar:

None at all love the system as long as there is internet connection

Svar för Blink

för 3 år sedan

Hello Julia, thanks for your review! We are happy to hear that you are having a positive experience with Blink.

Dane
Deputy Director i USA
Informationsteknologi och tjänster, 10 000+ anställda
Har använt programvaran för: 1 + år
Recensentens källa

Blink is a great tool for communication

5,0 för 4 år sedan

Kommentarer: Very positive way to share data across the company.

Fördelar:

I like that the data included keeps the entire company aware of things that are going on.

Nackdelar:

Having to keep the app open to get status and updates. it takes up space and I feel I miss things if I don't have it opened on my desktop.

Svar för Blink

för 3 år sedan

Thank you, Dane, for leaving Blink a review. It is great to know that Blink is supporting your internal communications. We appreciate your feedback on notifications and have passed your suggestion to the Product Team. If there are any other features you would like to see on Blink, please let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Kieran
Assistant Operations Manager i Storbritannien
Transport / lastbil / järnväg, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Makes life a whole lot easier

5,0 för 3 år sedan

Fördelar:

Changed the way I work, makes keeping up with colleagues so much easier. Great features to get a message out quick.

Nackdelar:

Never come across anything which is missing

Svar för Blink

för 3 år sedan

Hi Kieran, thanks for giving us a review. We appreciate learning how Blink has changed the way you work. We are always looking for insight on our customer's experience, so it is really valuable to know that Blink is enabling fast and easy internal communication.

Ariana
Salesforce Developer/BA i USA
Informationsteknologi och tjänster, 501‒1 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Excellent way to feel involved when working remotely!

5,0 för 4 år sedan

Kommentarer: Overall, I have had a pleasurable experience using Blink and it's definitely something more companies should look into especially if they have a large population of remote workers.

Fördelar:

I love how it's feed-based and gives a sense of community when working remotely full-time. I joined my company in the height of the COVID-19 pandemic and it has been a great way to meet other coworkers and engage - everything from discussing holiday plans at home to finding internal webinars to attend.

Nackdelar:

At first, it was a little tricky to find how to post information or how to find groups; the more you use Blink the easier it becomes.

Svar för Blink

för 3 år sedan

Hi Ariana, thank you so much for your review! The Feed is one of our staple features, and we are so glad to hear that you are finding it helpful and enjoyable. We aim for Blink to be intuitive for our users, and we will use your feedback to reach that goal.

Paul
Recruitment & Training Coordinator i Storbritannien
Transport / lastbil / järnväg, 1 001‒5 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Blink and you don't miss

4,0 för 3 år sedan

Kommentarer: The internal communication have improved greatly and use of use has been highlighted by our staff

Fördelar:

As an Admin user, I find the systems easy to use and moderate.

Nackdelar:

I have not found any part that I do not like as of yet.

Svar för Blink

för 3 år sedan

Hi Paul, thank you for taking the time to leave Blink a review! We appreciate hearing how users, administrators and moderators find Blink easy to use. We are always looking for insight on our customer's experience, so your perspective has been very valuable to us!

Julianne
Communications Manager i Storbritannien
Transport / lastbil / järnväg, 201‒500 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Great tool for internal comms

4,0 för 3 år sedan

Kommentarer: Blink has been an excellent way of improving our employee communications, it's got people talking more and it's made it much easier for us to provide regular updates and distribute important information to staff. It's been an overall positive experience and I've been so impressed I've already recommended it to colleagues in other businesses.

Fördelar:

Ease of use; format is appealing to employees, so it encourages uptake; ability to store useful documents, forms etc in the Hub so that employees can easily access them.

Nackdelar:

It took a while to set up and import all contacts - but the process wasn't that difficult and there was a lot of help at hand from Blink to guide us through it.

Svar för Blink

för 3 år sedan

Hi Julianne, it is great to hear that you have had a positive experience with Blink! We are always looking for insight on our customer's experience, so it is really valuable to know that the format of Blink encourages employee adoption of the platform. We are glad that the Blink Team was able to help make your set-up as seamless as possible.

Loic
Barista i Storbritannien
Har använt programvaran för: 6-12 månader
Recensentens källa

Incredible

5,0 för 7 år sedan

Fördelar:

This is more than just a messaging app, a great one at that, It enables teams of staff to interact and collaborate with each other enabling a variety of benefits to arise. Some of these benefits include a growth in culture amongst teams and the business, the ability to contact others regardless of time, location or device and the simple yet effective layout of the App has made it more appealing and enjoyable to use. The App allows people to contact all teams during emergency situations. This proves effective during unprecedented events such as the recent 'Beast from the East'. Mostly we like the ceiling of the product. Many products in their early days are plagued with bugs and developmental issues, however, this software has had very few, this is a huge positive as this is rarely the case for new software, this puts the software in a league of its own.