Teramind Recensioner

Perfection for a virtual company

Kommentarer: Improved overall company security and employee performance.

Fördelar:

Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to: 1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow 2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes. 3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews. 4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours. 5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more. 6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements. Needless to say we LOVE it!

Nackdelar:

When we were using the hosted version: The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to. Now that we use our own internal server: Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device.

Unmatched Employee Monitoring Software

Kommentarer: My overall experience with Teramind has been highly positive. The platform's robust employee monitoring capabilities have provided valuable insights into our team's activities. The ability to track and analyze user behavior has enhanced productivity and security within our organization. The customizable alerts and automated actions have streamlined our workflow and ensured policy compliance. While there were some areas for improvement, such as the learning curve and occasional performance lags, Teramind has proven to be an essential tool for effective employee monitoring. It has empowered us to make informed decisions and maintain a secure work environment.

Fördelar:

Teramind impressed me with its standout features that revolutionized our employee monitoring experience. The powerful monitoring capabilities provided real-time insights into employee activities, helping us enhance productivity and security. The ability to track and analyze user behavior allowed us to identify potential risks and mitigate them proactively. The customizable alerts and automated actions streamlined our workflow, ensuring prompt response to any policy violations. The comprehensive reporting and analytics provided valuable data for optimizing processes and making informed decisions. Teramind has become an indispensable tool for efficient and secure employee monitoring.

Nackdelar:

While Teramind offers robust employee monitoring capabilities, there were a few areas that left room for improvement. One drawback was the complexity of the platform, which required a learning curve to fully utilize its features. The interface, while functional, could benefit from a more modern and user-friendly design. The pricing structure felt a bit on the higher side compared to some alternatives. Additionally, the system occasionally experienced performance lags, impacting real-time monitoring. Despite these limitations, Teramind remains a powerful employee monitoring solution with valuable features, but it could benefit from addressing these areas for enhancement.

Inept Support

Kommentarer: The customer experience has been poor.

Fördelar:

The platform seems to be the most advanced from what we have seen however we have not been able to use it fully or properly since it has not tracked time or tasks properly since day one.

Nackdelar:

Buyer beware. The platform is very advanced from the looks of it but since I have signed up 2 weeks ago, the system hasn't tracked time or tasks properly and after spending hours on remote sessions, chat and email support, the system is still not working and when I request additional support they have nor record of all of the tickets, meetings, etc. As a new customer, this experience has been horrible. Again the platform may be advanced but all that technology doesn't do any good if you can't use it and support can't support you.

Terrific Time Tracker

Kommentarer: Overall, its great and it works for what it was implemented for. It accurately tracks hours and it is both app and web based so you can use it wherever you go.

Fördelar:

This app definitely tracks time as long as you stay active. It works and is especially helpful during the shelter in place order we are all experiencing. Its easy to use and can work for employees and independent contractors alike. A great tool, most ideal for small business owners.

Nackdelar:

It will time out and try to reconnect for no apparent reason. It requires you to shut down the program and could require program repair to fully correct. It does not track what programs you are using which would be nice (possibly a upgraded account feature?) This would be helpful to report to the company tracking the hours.

An awesome solution for monitoring behavior and productivity

Kommentarer: Teramind is an excellent product that enables us to keep close tabs on user activity and prevent data exfiltration. It is easy to install and administer and as powerful as it is, it is very easy to administer. A very well written program!

Fördelar:

The product is very powerful yet is very easy to administer. I really like the fact that it can be used surreptitiously to monitor behavior, but also used to monitor user productivity.

Nackdelar:

This product is not the least expensive option, however, when you factor in all the features it provides, it is worth it.

Teramind review

Kommentarer: This software has allowed us to save from a potential data breach and being able to catch people leaving who tried to take our IP. Very good software. A bit on the expensive side but worth every penny.

Fördelar:

Easy to look at a glance at what is being monitored Functionality is easy to get around Has a great GUI.

Nackdelar:

It would be good to drill down to a specific time as opposed to date. It can take a few pages to get to a specific time in a day to check on something.

very good services

Kommentarer: very good services

Fördelar:

screen recording, web n apps monitoring, system logs

Nackdelar:

time doctor has not feature of hiding log out access from clients, so clients log out time doctor according to their will which is not good technique for monitoring tool. tera mind is providing these feature in their apps

Convenient and comprehensive cloud based PC monitoring software.

Kommentarer: Remote user time management, security risk mitigation, and productivity enhancements.

Fördelar:

It's easy to install, access, and monitor client PCs . This is a mature and feature-rich solution for on-premise and remote user monitoring. It can be configured so users know they're being monitored; there's also a silent install option so that users aren't aware the software is installed or that they're being monitored. Customer support is easy to contact via the website (chat feature) or email.

Nackdelar:

There was some firewall and anti-virus configuration necessary, which was somewhat time consuming and not mentioned by sales, but their support staff was able to assist in resolving our issues. This is a somewhat more expensive solution than others we researched, but it also has the most features.

Teramind is your eyes on your company

Kommentarer: Teramind is an amazing software and it has so much features than i can't even remember all of them. I've done a lot of tests with other solutions and i couldn't find any that satisfyed my needs, but Teramind do!

Fördelar:

I think Teramind is the only solution that provied all the features that i searched in a solution like this. The best feature certainly is the video recording and live video streamming. I cannot find that feature in any other solution, and while it is available on Teramind, it provides even more that i was looking for, like remote control of the monitored machines and 6 months of video recording saved on cloud, for EACH monitored computer.

Nackdelar:

It is an expensive software. Even choosing the on-premise version (which should be the cheaper option), it costs a lot. I think they could lower the price, so they can sell more.

Its has been an amazing expericence and a winderfull software that does exactly what you want!

Kommentarer: Security,
Control, peace of mind.
the ability to know all that is going in the organization

Fördelar:

Very easy to use! friendly"! I love the layout and how its organized. it gives you real data! its has given us the proteccion that we need!

Nackdelar:

For the mac integration there are more funcitons to be added like the pc version! the downloading of the videos takes time and sometime there are issues.

Easy to install and use.

Kommentarer: It provides a good general view of productivity levels.

Fördelar:

We like the dashboard features and the productivity metric features. We like the segregation of the different metrics you can watch so you can easily find what you're looking for. The alerts also seem to be well set up out of the box.

Nackdelar:

Problems seem to happen a lot, which we understand about software, but every time we bring to the attention of support, we get "we're aware of this and working on it"... Well, why aren't we getting notified about the issues when they happen, and why do they take so long to fix?

best for monitoring and training

Fördelar:

This software has the option of live viewing and that helps training new employees. It has keystroke tracking to see every click.

Nackdelar:

The price! It's pretty expensive, the yearly fee for 5 licenses.

best for monitoring and training

Fördelar:

The live screen viewing, and strokes recording

Nackdelar:

it doesn't work well on mac computers.

Works very well

Kommentarer: lets us see what our employees are doing.

Fördelar:

Keylog and screen video the dashboard is clean and easy to use. The reporting features are top notch. Ranks high compared to other software. We were looking for something like this to help figure out what our users are doing at work with their computers and with the network. This product has done a very good job in helping understand what people are doing while at work. I would recommend this product.

Nackdelar:

Cost for cloud console is high, I have had to contact support for a question in chat and was never answered.

Satisfied user

Fördelar:

You can track your employees work and progress

Nackdelar:

It's really a great software. I would recommend it.

Teramind Works Fine

Fördelar:

Teramind was one of the first monitoring tools I used and I am truly delighted. It works well, it has a very good global trackin, and many functions within its platform.

Nackdelar:

I did not finish delving into the employee section, since I found a fairly complete tool in this regard.

Unbelievable the way this has given me control of the productivity of my my staff. Less wasted time,

Fördelar:

It gave us much more than I expected with the ability to document and file use by staff. I love the way it captures all activity on all my computers.

Nackdelar:

It was hard at first to get a handle on how to best utilize all the system offers. But the more we use it the easier it gets.

Teramind (best monitor) 2019

Kommentarer: Great experience so far, every HR should try this solution

Fördelar:

Easy to use and monitor activities, I like the privacy features of the software as well Performance review is easy as well as tracking activities done hence improve productivity

Nackdelar:

The costing for five user for my small organization, they can increase number of users or consider the chargers. We can get a free version for 30 days so as to recommend the s/w to others

Excellent product, easy to install, easy to use

Fördelar:

Very simple and straightforward to install and use. No problems with firewalls or whatsoever. It simple works!

Nackdelar:

It is a little bit expensive, I would suggest to have an entry level price mode with a basic fee per agent and limited to one week data, and then pay more if you really need to store longer periods. In any case is the best product in market.

WOW - Not a lot of times you get support which is as good as the product !

Kommentarer: We knew what the personnel was doing other than their work and unfortunately they were spending more than 75 % of their time on the internet and personal issues

Fördelar:

Ease of use without personnel knowing it is being used, unfortunately as business owners this is sometimes crucial. The programme was easy to install and easy to use with so much information on what the personnel is doing. We used it daily to determine what the problem is in our office with production.

We have been using Teramind to monitor Productivity for about a year now. So far no complaints.

Fördelar:

Perfect to monitor Productivity, Performance and Data protection alerts. Simple to deploy and monitor from anywhere.

Nackdelar:

A bit expensive for a mid size company. Tech support is outside N. America and only way to reach them is via email, a phone support 24/7 would have been better.

Good quality product for employee monitoring

Fördelar:

User-friendly and with good tracking features, like tracking the amount of time a user spends in an application so that it can help your company to know its productivity in a certain area.

Nackdelar:

Real time remote control does not work very well as it works too slow.

Im so thankful that I dont need to install a keylogger just to throw my AV off. It actually works!

Fördelar:

Setup process is fantastic. Monitoring is exactly what I need to see. Very detailed. It just works!

Nackdelar:

Theres really nothing bad I can say. I mean the price is reasonable...wed all like to save more money of course but I think its fair. Maybe promotion is the only thing I can see being less than desirable?

Amazing software

Kommentarer: hardware requirements for "On-Premise" version

Fördelar:

Teramind DLP is awesome. We are very happy to have it. The most all-in-one monitoring and SECURITY system if you know what are you doing. Thank you

Nackdelar:

-Simple to use -Powerful policy & rules editor -Smooth user experience

Excellent software

Kommentarer: Cloud based activ8ty m monitoring is much better than an on-prem solution.

Fördelar:

Easy to install. Great feature set. Love the email notifications for specific activities. Does not big down workstations either!

Nackdelar:

Price! Expensive! Not sure how to discreetly deploy the agent. Does it have a way to bind with Active Directory?