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Om Jotform
Programvaran passar företag i alla storlekar och är ett verktyg för formulärbyggande som hjälper användare att både skapa enkäter och granska svaren.
For surveys, reviews, or gathering any information from a group of people, JotForm is a simple solution. The program is incredibly simple to use and their customer support is very responsive.
Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot.
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Filtrera recensioner (2 437)

Jotform is great for small businesses needing a response solution
Kommentarer: My overall experience has been good. Their live chat support is great, and they have a support forum aswell.
Fördelar:
Jotform is by far the most advanced form builder in the market. You can customize elements, add custom HTML/CSS, integrate payments inside of forms, use webhooks and send email responses.
Nackdelar:
I don't like the fact that HIPPA compliance is a paid feature.
Svar för Jotform
för 7 månader sedan
Hi Will, Thanks for the excellent review. We're pleased to hear that you find our platform easy to use in terms of form customization, payment integration, and webhook. Concerning the HIPAA paid feature, we utilize servers that adhere to HIPAA compliance standards and include features designed to safeguard healthcare data, all of which are covered by the fees. This investment in compliance ensures the protection of sensitive information and helps prevent costly penalties for non-compliance, which can far exceed the cost of implementing these necessary safeguards. For more information about HIPAA Compliance, check out this link: https://www.jotform.com/hipaa/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Fast, easy, functional
Kommentarer: Great. Use it for multiple purposes. Switched from using pdfs to this format and clients are able to use it easily.
Fördelar:
Easy to use for me and clients, and I get the info I need.
Nackdelar:
Look is very basic and boand. Could have some more pizzazz
Svar för Jotform
för 3 veckor sedan
Hi Sarah, Thanks for your positive review. We're glad to hear that you find our platform easy to use and that you're getting the information you need from your clients through the form. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Inspector of operations
Kommentarer: It was good when I first started using it, but as I went further into using it and required inspection forms to be saved and sent, this was not always working.
Fördelar:
It was easy to update and change questions on an as needed basis.
Nackdelar:
It was not always sending the reports when I completed them unless in a wifi zone.
Svar för Jotform
förra veckan
Hi Cathy, Thanks for the positive review. We're glad that you find our platform easy to use. We're unable to replicate the save and continue issue on our end, but we'd like to help you further. Could you please provide more details or clarify the problem you're experiencing so we can investigate it thoroughly? You can reply to us using the email address shared, or you can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.
Creating beautiful designs and forms for any purpose.
Kommentarer: A huge time saver and great customization options available.
Fördelar:
Forms created with Jotform can be accessed anywhere, anytime online directly from the browser in any device. Has great form generator tools and templates which brings customization closer in terms of fonts, form layouts and design elements.
Nackdelar:
Jotform is just unique and tailored to our needs. It is however more expensive compared to its alternatives which makes it less popular.
Svar för Jotform
för 3 månader sedan
Hi Jaime, Thanks for your positive review. We're glad to hear you're enjoying the flexibility of accessing forms anywhere and the customization options that our platform offers. It's great to know Jotform is meeting your needs. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
Jotform templates
Fördelar:
Jotform favors beginners by providing easily editable templates.And also customizable for professionals.
Nackdelar:
Jotform is verifies accounts before use
Svar för Jotform
för 2 veckor sedan
Hi Nanita, Thanks for your positive review. We're happy to know that you find our platform to be user-friendly and that you are able to easily edit the available free templates. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Very simple, easy to use basic form-generating software
Kommentarer: Overall, I am pleased with the functions of Jotform for the purpose that I use it for in just creating simple surveys for my customers to fill out and for data tracking.
Fördelar:
I like that Jotform is web-based yet allows for tracking right inside my email every time a customer completes the surveys I create through Jotform
Nackdelar:
I wasn't able to fully customize my surveys, for example I couldn't resize the images inside the survey template I was trying to create.
Svar för Jotform
för 4 veckor sedan
Hi Courtney, Thanks for leaving a positive review. We're happy to hear that you appreciate our platform. Making your workflow seamless and efficient is always an achievement. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Jotform user
Fördelar:
Customizations allow for me to put anything relevant to my business on the form
Nackdelar:
The user interface looks cheap when presenting to a customer
Svar för Jotform
förra veckan
Hi Elizebeth, Thanks for your positive review. We're delighted to hear that Jotform's customization options help you tailor your forms to fit your business needs perfectly. If you have any questions or if you need help with your form design, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Pretty Good Form Builder
Kommentarer: Good. A great tool that is easy to use. Lots of payment options.
Fördelar:
Great options, widgets etc. Support is good and quick. Easy to use.
Nackdelar:
We have had some issues with data successfully landing in the intended application. Simple features like formatting names & addresses to be "proper" where first letter is capitalized are not available, to the best of my knowledge, despite the feature request.
Svar för Jotform
förra veckan
Hi Mark, Thanks for your positive review. We're delighted to hear that you're enjoying our platform. It's also wonderful to hear that our support team has been quick and helpful. Regarding on the issue you've experienced, it is possible to capitalize the first letter of a field value into email notifications. Here's a guide: https://www.jotform.com/help/162-capitalizing-the-first-letter-of-every-field-value-on-email/. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Övervägda alternativ:
My thoughts
Kommentarer: It’s great once I learned how to navigate the system
Fördelar:
It is a good platform to conduct satisfaction surveys
Nackdelar:
Not that easy to use for people who never used it. Need a tutorial section
Svar för Jotform
förra veckan
Hi Vanisha, Thanks for your positive review. We're glad to hear that our platform is helping you conduct satisfaction surveys effectively. For new users, they will be presented with a quick walkthrough of the user interface. For comprehensive guides and video tutorials, check out our User Guide section here: http://www.jotform.com/help/. If you have any questions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Amazing Platform, Allows for Versatile & Effective Forms
Kommentarer: Allows you to easily create forms for any situation, whether collecting information on potential clientele, researching, or doing employee surveys.
Fördelar:
Incredibly easy to use with versatile customization options allowing for each form to be personal and catered to the situation.
Nackdelar:
It is hard to create a uniquely attractive form.
Svar för Jotform
förra månaden
Hi Octavia, Thanks for your positive review. We're happy to hear that you like our platform. It's great to know that it helped make your forms more personal and tailored to your needs. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Made our informal processes compliant
Fördelar:
Jotform has helped formalised a few different processes that we have running in our stores where a contractual agreement and it being signed off is necessary. Previously we would have this in a more informal manner but we have had to change that for compliance reasons. More specifically, this helped us keep track of loan devices we provide by having the customer sign off on the agreement and the condition of the device prior to being handed over. The website builder is easy enough to use and responses/results are easy to share to other parties that need to view it. It was disappointing to find out that Microsoft Forms does not allow for a way to e-sign on forms but that was what drove the implementation of JotForm in our org. We also currently have it configured to integrate with Sharepoint so that the files are also being backed up there for an additional layer of redundancy.
Nackdelar:
Nothing in particular, helped us formalise some key processes in our business.
Svar för Jotform
för 9 månader sedan
Hi Joshua, Thanks for your positive review. We're happy to hear that our platform has streamlined your work processes and enhanced compliance for your store operations. We're also pleased that you find our Form Builder user-friendly and that sharing responses with other parties has been straightforward. Your feedback is invaluable to us, and we appreciate you sharing your experience. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Good product, long time customers
Fördelar:
Ease of use, anybody in the company can use it, but it's also powerful enough to fulfill all out needs.
Nackdelar:
The autosave is broken, frequently need to triple check that the form has saved, a manual button in addition to auto save would solve this. The fact you need to clear the form cache every now and again or the forms break also is bad.
Svar för Jotform
för 3 månader sedan
Hi Elliot, Thanks for your positive review. We're happy to hear that Jotform is both easy for everyone in your company to use and powerful enough to meet all your needs. Regarding on the autosave, we could no longer replicate this issue. It was probably temporary and resolves by itself, since data replication between servers works consistently. If you're still experiencing delayed updates on your form, make sure to let us know through our Contact Us page at https://www.jotform.com/contact/. We'll look into it and help you solve it.
Good support
Kommentarer: Overall, the experience is good. It is our primary platform
Fördelar:
Jotform is easy to use and the customizations are good for growth
Nackdelar:
I don't like that my team can't be in jotform working on the same form at the same time unless we pay for enterprise.
Svar för Jotform
för 8 månader sedan
Hi Karen, Thanks for your positive review. We're delighted to hear that you find our platform and its features easy to use. Your feedback is valuable to us. I'd also like you to know that it is possible for others to edit your form in Form Builder through our form collaboration feature without upgrading to Enterprise. Check this out: https://www.jotform.com/help/419-understanding-form-collaboration/. However, if you wish to use the Teams feature and have better controls for managing your forms, feel free to upgrade to Enterprise. Feel free to let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Very easy to use but a bit pricy.
Kommentarer: Overall, I have found JotForm easy to use and am still learning much of what is available. Their biggest downfall so far is their customer services, they do respond but mainly with generic answers that really do not help with specific enquiries.
Fördelar:
There is a wide range is fields available which makes forms highly customizable. The form builder interface is easy to use. The final form is clean and well presented, even with the default overlay. There are many integrations to choose from.
Nackdelar:
The price is quite high especially as there are alternatives available that are much cheaper. Support is very sparse and a little erratic with questions being answered is a very generic way. Integrations are not very straightforward to set up.
Svar för Jotform
för 9 månader sedan
Hi Andrew, Thanks for your positive review. We're glad to hear that you find our platform easy to use and appreciate the wide range of customizable fields and integrations. It's great to know that the results meet your expectations. We understand your views about our pricing, rest assured it reflects the top-notch features, robust security, and comprehensive support we offer. These are aspects often lacking in cheaper options. Feel free to reach out to us if you have any questions through our Contact Us page at https://www.jotform.com/contact/, and we will do our best to help you.
Jotform is the most modern and efficient tool for creating forms.
Kommentarer: As a Booking Executive, I have used Jotform to create different types of forms but mostly booking forms and customers feedback forms. It has been a really simple and smooth experience using Jotform to create forms because no coding skills are required. And even better, Jotform allows me to create any type of form i want.
Fördelar:
I find it so easy to use Jotform to create forms because there is no coding needed instead it is just dragging and dropping form components. Jotform has superior form designing tools that help create stunningly stylish forms. Jotform integrates and works well with most of my clients engagement tools making it easy to create survey forms for collecting and analyzing clients feedback. Jotform has pre-built form templates and well documented articles that helped me learn quickly how to create professional forms.
Nackdelar:
I have nothing about Jotform that i like least. All its features are incredible and i have not had any upsets using them.
Svar för Jotform
för 2 månader sedan
Hi Ana, Thanks for your detailed review. We're happy to hear that our platform has made form creation easy and accessible for you. It's great to know that our drag-and-drop tools, integrations, and pre-built form templates have been helpful in designing professional forms for you. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Great Form platform with easy setup and good features
Kommentarer: Overall very happy. This platform allows us to easily integrate forms into our websites within minutes. Integration looks great as well and has several options like popups or direct embed via easy script. 3rd party integration with Paypal or Authorize.net works great as well.
Fördelar:
Easy setup to put together a form for the website. Auto email response and saving of submissions is a great feature. Submissions can be exported in Excel which is also helpful. The Paypal integration is really great for taking payments on a website with a small amount of products. Support is really helpful as well.
Nackdelar:
Branding is still applied even with the higher paid version. Can be done but is manually every time. Multiple users for 1 form costs extra.
Svar för Jotform
för 5 månader sedan
Hi, Thanks for your positive review. We're happy to hear you find our platform easy to use and that the autoresponder, submission exports, and PayPal integration are working well for your needs. It's great to know our support team has been helpful, too. We appreciate your feedback and are here to help you anytime. About the branding, it should be automatically removed after you upgrade your account, but in any case, it can be easily removed in the account settings. This guide will help: https://www.jotform.com/help/1195-how-to-remove-jotform-branding/. Regarding on multiple users, our standard plans (Free, Bronze, Silver and Gold) are individual, single user plans. If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise: https://www.jotform.com/enterprise/. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Best app for creating and managing documents.
Kommentarer: My experience has been great. The platform meets all my company's needs and leaves me very satisfied with the aesthetics and organization of the documents I offer my clients and store easily in my company.
Fördelar:
I like the practicality of the app, the way it keeps documents organized and the variety of documents we can create within the app. I like that I can create the document according to my company's visual identity and that I can offer easy-to-complete documents to my clients. I also like the fact that I have no trouble finding the documents I'm looking for because the app allows me to find the document I'm looking for using a keyword. I really like being able to offer the signature feature in the same document where I pass on information. Jotform really is everything a company needs to be organized.
Nackdelar:
Nothing. Jotform really meets all my needs at the moment.
Svar för Jotform
för 4 månader sedan
Hi Gabriela, Thanks for your positive review. We're glad to hear that our platform is helping you stay organized and easily create documents that match your company's branding. It's great to know the e-signature features are adding value for you and your clients. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Jotform is effortlessly easy to use
Kommentarer: My experience with Jotform has been excellent. It helped me to streamline data collection processes and manage responses efficiently.
Fördelar:
I love how user-friendly Jotform is. easy to create and customize forms effortlessly with its drag-and-drop interface.
Nackdelar:
The only downside is that the advanced features and higher submission limits come at a cost. For small projects or startups, the pricing can be a bit steep.
Svar för Jotform
för 8 månader sedan
Hi Betty, Thanks for taking the time to write us a positive review. We're delighted to hear that you find our platform user-friendly and that you enjoy the ease of creating and customizing forms with our drag-and-drop interface. Your satisfaction is our priority. We appreciate your perspective on our pricing. Our free plans are designed to provide sufficient limits for basic usage and startups, offering access to nearly all the same features as our paid plans. We strive to balance advanced features and higher submission limits with reasonable costs to support both small projects and growing businesses. Your input is valuable, and we will continue to assess our pricing to ensure it meets the needs of all our users. Feel free to reach out to us if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
No writing codes creating forms with Jotform.
Kommentarer: It has been a very simple yet effective experience with Jotform and we are very impressed how everything has worked perfectly for us. It was so easy to learn how to use Jotform and it uses drag and drop form creation technology which is quicker and simply compared to writing codes.
Fördelar:
Jotform drag and drop form editor makes form creation very undemanding for us. The editor is very much loaded with premium form design tools that help craft very beautiful forms for almost every functionality. Jotform advanced security helps keep all forms and their data safe from any kind of security threats.
Nackdelar:
Jotform has offered us everything we have needed to create forms and there has been no cons so far.
Svar för Jotform
för 6 månader sedan
Hi Rhea, Thanks for sharing your experience. It's amazing to hear how our platform has streamlined your form creation process. We're glad that our security features have given you peace of mind. It's always our goal to make complex tasks effortless, and we're thrilled that everything has worked seamlessly for you. If you ever need anything, let us know from our Contact Us page at https://www.jotform.com/contact/. We’re here to help you every step of the way.
Jotform's DIY Apps are amazing
Kommentarer: Jotform is a multifaceted hub for things form-related—and then some. My business considered them for an electronic waiver system, and I ended up using something I didn't even know I needed: their build-your-own app feature, for an employee training materials app.
Fördelar:
A huge range of functionality. Even at the free (!) level, you can build your own app with a password to access it.
Nackdelar:
There wasn't much to dislike that I found. However, the coding is seemingly different for apps across different OS's; on Apple devices, it is difficult to save and access the app. There are workarounds (i.e. using Safari instead of Chrome to save the app as a shortcut to the home screen). On Android, it worked great!
Svar för Jotform
för 6 månader sedan
Hi, Thanks for the awesome review! We're happy to hear that you're loving Jotform Apps and finding the range of functionality helpful—even on the free plan. We appreciate your feedback on the Apple vs. Android experience. I'd like to clarify that accessing and saving the app on Apple devices using Safari browser is really easy. It's pretty much the same on Chrome, but a lot easier. To do that, click on the Share menu at the bottom then select "Add to Home Screen", just exactly what the popup instruction suggests. Here's a screencast that will help: https://link.jotform.com/Bia22SESgM. Thanks again for sharing your thoughts, and feel free to reach out through our Contact Us page at https://www.jotform.com/contact/ if you ever need anything. We'll be happy to help.
Jotform for Non-Profit/PTO
Kommentarer: Overall, Jotform has helped our non-profit look more professional and many of our volunteers are able to request a form and we can have that link ready for them within the hour. It has helped us with organization and has helped increase our yearly donations.
Fördelar:
What we really love about Jotform is the ability to do customized forms, digital payments, and have a separate spreadsheet that collects all the form data. As a PTO our forms changed weekly and it was incredibly user friendly. We went from sending paper forms home to being able to send digital links with the instant ability to make a payment.
Nackdelar:
I don't really see any cons to this software. We pay for the software but its a manageable price.
Svar för Jotform
för 8 månader sedan
Hi Diana, Thanks for your positive review. We're thrilled to hear that our platform's customization options, payments integrations, and our tables features have been so beneficial for your needs. It's fantastic to know that our platform has made it easier for you to transition from paper forms to seamless digital processes. We appreciate your support and look forward to continuing to serve your needs. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Jotform Saved Us Hours
Kommentarer: Up until April this year I couldn't fault it. The issue with the billing and the old plan we were on has left a bit of a sour taste, however, the product itself is a no brainer and we recommend it to all web devs.
Fördelar:
As we are WP developers, there is always the issue of SMTP. Jotform solves this instantly. The quickness of deploying forms is impressive. The ability to have exactly the form fields we require is massive.
Nackdelar:
The pricing modal. We've been Jotform users for literally years. We were on a grandfathered plan that we had enjoyed for years. All of a sudden, our form limits were exceeded and view limits were exceeded. To the point where all of our forms were stopped. Speaking to support was frustrating at the time, however, we did finally manage to come to a resolution and received a reduction in price for the silver package.
Svar för Jotform
för 8 månader sedan
Hi Katie, Thanks for your positive review. We're thrilled to hear that our platform really helps and has finally solved your issue with SMTP. It's great to know we are able to help you meet your needs perfectly. If you have any questions or if you encounter any issues with your forms or account, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Simplify your life with JotForm!
Fördelar:
I love the integration with critical products/software I use daily for business and how it has streamlined the process of creating forms. It has saved time and creative energy with the templates already created. I have been able to devote more time to the growth of my business because of the increased productivity and efficiency JotForm has created in my life.
Nackdelar:
The paid plans can be a bit pricey, but it is still worth the investment.
Svar för Jotform
för 6 månader sedan
Hi Jenna, Thanks for your positive review. We're glad to hear that our integrations and form templates have helped streamline your workflow and boost your productivity. It's fantastic to hear that you can now focus more on growing your business. Feel free to let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Jotform is simple, and the interface is smooth
Kommentarer: I’ have to use this anytime that I hire an employee. We use this to sign the onboarding agreement, along with employee handbooks, and to sign tax documents.
Fördelar:
I love how jotform is integrated with PayPal and other platforms, and they don’t take a percentage of the ticket fee!
Nackdelar:
I’ve had Some employees say that onboarding Jotform may take more time than simpler tools.
Svar för Jotform
för 6 månader sedan
Hi Nicholas, Thanks for the excellent review. We are happy to know that you're enjoying using our available payment gateways. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Jotform is great for collecting Client Data
Kommentarer: Overall, it's been a fairly good experience, it does what it says it will do and it does that well. I would definitely recommend this product to anyone who plans to capture people's information.
Fördelar:
Jotform is an excellent way to collect client data in anyway you can imagine. It keeps everything organized and ready to be collected when we need to use it. I appreciate so much having a dashboard and
Nackdelar:
Although it is extremely customizable, the ability to see the changes as you are making them is lacking, and is a little frustration to have to go back and forth constantly to make sure that the updates are correct. It would be nice to be able to see live updates with colors, etc.
Svar för Jotform
för 10 månader sedan
Hi Stephanie, Thanks for your feedback and for sharing your positive experience. We’re happy to hear that you find it an excellent tool for your needs. Regarding your concern about seeing changes live in the Form Builder, we want to clarify that the changes you make in the Form Builder are indeed live and should be reflected immediately when you preview the form. If you are experiencing any issues with updates not appearing correctly or not showing up as expected, please don't hesitate to reach out to us from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.