Fergus Recensioner

good, easy and reliable.

Kommentarer: easy way to do invoices and keep track of jobs.

Fördelar:

The fact that it interlinks with your suppliers, and that the app shows you your tracking, that's good for invoicing and making sure the right times get added.

Nackdelar:

not any cons but adjustment or improvements, that can be made, on the maps if it can show you all your clients , and on the invoices if it could show that its been paid or voided or so would be nice.

Fergus is our favourite employee

Kommentarer: We have more time to do billable work and the peace of mind to know we haven't missed on charging for materials or time.

Fördelar:

The automation with accounting services, employees and trade suppliers so we never miss charging on materials or hours.

Nackdelar:

Some fiddly bits like trying to change margins on materials in invoicing ; I also have trouble going 'back' a screen or move if i make a mistake.

Makes life easy

Fördelar:

Very streamlined and well thought out software. It is designed to make the tradesman's life easier and it certainly does that well

Nackdelar:

Recently they updated their pricing and it in my opinion is perhaps getting too expensive, considering there are plenty of competitors out there

It have help us reduce admin time, which lets me have more time, either on the tools or on the boat

Fördelar:

Seamless connection from the suppliers to Fergus and then to Xero. Labour hours can be allocated, inputted they the boys and then invoiced and pays.

Nackdelar:

There are some little thing in the calender that are a bit clumsy, very limited app use for an apprentice and inputting material onto a job card though the app.

Excellent App, phenomenal all round,

Fördelar:

Ease of use, customisable, extensive features, customer support, price. No downtime, local and fast support, able to run my business off an iPhone and iPad. Integrates with Xero brilliantly, no need to manually transfer files over.

Nackdelar:

After using this app for almost a year I am yet to find a con, I have used similar programs in the past which are much larger and more expensive but don't have the Features that Fergus has. Brillant App.

Fantastic Fergus

Kommentarer: It will make your business more profitable

Fördelar:

Fergus talks to our accounts package. It enabled our business to invoice out sooner and pick up all the costs.

Nackdelar:

I do not have any dislikes about Fergus. It works very well for our business

Great for field services

Fördelar:

It is a great tool to grow your business. I am able to track my workers on the field at any time. I am able to save a lot of time processing paperwork.

Nackdelar:

You are not able to edit/ add to a published quote.

Fergus

Kommentarer: Fantastic & Frustrated, Frustrated because i didn't look at this sooner.

Fördelar:

It has helped up schedule work correctly, keep on top of our ongoing projects and given us a massive wake up call with our pricing, Once you load everything into Fergus you can look at all the mark up percentages and really start to identify where your company is best suited to focus on.

Nackdelar:

The initial month, getting used to everything and loading all the data in - but overall once its done its all worth it.

Trade software

Kommentarer: Awesome on the go software for keeping track of materials and expenses on multiple jobs. Being able to invoice quickly and change any margins in the field. This increases cash flow and reduces time waiting for invoices to be paid!

Fördelar:

Easy of use. Multi platform. Invoicing in the field!

Nackdelar:

Reconciling paid invoices manually. Add on costs on top of the professional plan

Specialized Job Management Software

Kommentarer: Fergus is an incredible management tool for any company looking to become more organized and efficient with their business practices.

Fördelar:

This all-in-one system has a fantastic scheduling feature that is transparent and easy to learn how to use. It will cut down on misinformation and allows for a smoothly running organization method to maintain great communication with employees and customers. It is also affordable for start-up companies, but can also be utilized by larger successful companies for a change in operations.

Nackdelar:

This application is still in the developing stages since being released so there will be a few bugs or fixes that will need to be made in the future, but the program has a great potential as a management software for all business types.

Our positive experience with Fergus

Kommentarer: Fergus have been very accommodating, their service is personal friendly and attentive. We have been with them from their early days and have watched them grow and develop, they take on board their client's feedback. Given the fact that we are dealing with a local company, as oppose to a large international company, as we have in the past, has meant that we can resolve issues more easily and faster. Unlike with previous companies, in Fergus, they actually do answer customer's calls, it feels more personal.

Fördelar:

I love that I have every detail of each job file in one place, from the first call of a potential client, to the last invoiced, all the job history, ie correspondence between Us and the client or Us and a supplier or any account detail relating to the job. I really like that it is locally owned.

Nackdelar:

Our accountant struggles with certain aspects when needing to retrieve financial information and do reports. I personally wish that in order to show to and fro correspondence in any specific job, that I wouldn't have to copy and paste replies from Outlook back to Fergus. Keeping a paper trail is vital in our business.

Fergus just works incredibly well. Reliable floorless syncing with Xero, Best I have seen.

Kommentarer: Time sheet Tracking for me and staff, organised and nice looking quotes, quote acceptance via email, Mobile invoicing if needed, a way of back costing jobs fast and easily.

Fördelar:

Upto a few years ago a big part of my business was running blind so I went hunting for a software management program to get us sorted. I tried nearly every program on the market from Tradify, Workflo Max, Service m8, GeOp and many more, I even doubled back and trialed some of them again. I ran through several jobs in each software program but just couldn't find a program that would do what I needed. They all had helpful features but none of them were as fitting as Fergus. Fergus just works well, and is getting better all the time. Quotes are a breeze and invoicing takes me about 30 mins a day. I love using fergus and recommend to any business as a must have.

Nackdelar:

The software does everything I need to run my business so cant see any cons. Would be nice if the software had a faster GPS tracking system but I am sure this will come in time.

I love love Fergus. It has made my job as admin/ops manager role so much easier.

Kommentarer: A big reduction in time spent on invoicing, the ability to manage jobs better. Time sheets that show the staff's productivity, reporting options for WIP is very valuable at end of month.
Less data input, ability to load purchase invoices and then they can be uploaded to Xero, ability to add photos and notes to jobs, the list goes on - I Love Fergus!!

Fördelar:

I can now manage my time much better with the jobs costings completed in a timely manner for invoicing and can track jobs so much easier. The reduction in data entry for invoicing is huge for me, as is the reduction of paper I had to juggle!!!. There is less chasing up of staff as to what parts they used, makes the staff much more accountable and so great to be able to see how much of their time is chargeable/nonchargeable Also what made this system easy for me to pick up was the excellent training provided by their customer support has been awesome. I'd fully recommend training sessions soon after you sign up, the tutorials are good too, as is the chat button when I had a query. I wish we had gotten onto this software ages ago..... I do so love it, thanks, Fergus!!!

Nackdelar:

Some parts weren't that user-friendly for starters until you knew what was what from Training sessions. eg where it looks like the box is already ticked, but it means you have to click on it, I'd rather the box was empty and then you tick it for completion. Also some of the font colours - grey - do make things a bit tricky, don't know why it couldn't all be black and the more important bits in bold??

Personal Perception

Kommentarer: I have used Fergus for some years now and under different employers; builders, plumbers, sparky and even a company that washed buildings and had a national team of employees to manage. It's a great all-round system which really negates the need for any other system other than our accounting package Xero. It's a lot to set up (like they all are) but once the background work is uploaded it covers so much for the team on the front line as well as in the office. Now also with H & S being added in - it really does keep work efficient. I have recommended you to over 30 people already! Thanks so much.

Fördelar:

It covers having a customer file, GPS logs, H&S, jobs, calendars, quoting and invoicing. So I like that we only have to have one system that works really well with our accounting package.

Nackdelar:

When you get used to using something and really like the way it was but then it changes. For example, the new map.

How well Fergus does for a plumbing firm

Kommentarer: We are happy with the product, although we look forward to some more improvements in the future that will assist our business.

Fördelar:

Easy to use and all in one place. Great how csv files integrate so no downloading and data processing of invoices from the major firms (hopefully one day all firms will be integrated!) Reporting good.

Nackdelar:

Not quite suited to a commercial plumbing firm, lacks in some areas such as retention payments, large on-going jobs and not repairs and maintenance type work.

Fergus Review

Kommentarer: Fergus has been awesome for me in terms where i can see exactly how much each job costs me and how much profit i am making per job, I like the fact i can quickly look through previous jobs and customers and see how much work i have done for them, the invoicing is great where the invoice is created so easily - and how you can alter the margins etc once it has been created

Fördelar:

Margins, ease of use, invoicing, linking to xero, plumbing world sending through the invoices nightly

Nackdelar:

little things like i can't seem to search for the job on my app if the quote has not been accepted - sometimes the customer says go ahead and the button doesn't get clicked

A must for Tradies

Kommentarer: We have tried 3 other management tool's and by far Fergus stands out as the winner.
If you want something quick and easy to use on a phone it works great.
The best tool for us however is the quoting feature that then allows us to add variations to the job and all report under the one Job code - Love this tool :O)
The Support Team are always really helpful and respond quickly to emails.
I have found in the time we have used Fergus they are always enhancing the capabilities of the tool.

Fördelar:

Quoting and variation to jobs reporting

Nackdelar:

Nothing that I don't like

Streamline your admin

Fördelar:

Very handy tracking jobs from the moment they enquire to sending the final invoice

Nackdelar:

Takes a little while to get the flow of using it but you get back what you put in

best out there by far

Fördelar:

job costing, ease of crm, estimating, notes and history which recently helped me win a case in court for a customer refusing to pay based on lies. Not a problem with this software, every little detail is tracked.

Nackdelar:

no ability to set budgets for site visits or tasks. They set an auto budget based on how you built the estimate however that does little for me at all. I dont have the ability to change, assign or track the budget other than using a spreadsheet and manually inputting them. They have all the data right there it seems silly I have to do this and it would be a Huge Benefit.

Excellent Value, Versatility and Reporting Ability

Kommentarer: Financial and operational hour tracking from weekly to monthly financial reports. Provides the capability to break down profit and loss statements in detail that gives you the ability to improve in areas

Fördelar:

Very user friendly and ability to provide accurate progress reporting on multiple projects.

Nackdelar:

Its excellenet from my perspective with no complaints

good

Fördelar:

Ease of use. We are a company that does small and medium sized jobs. When doing smaller jobs there are more of them so fergus makes it easy to keep track of everything

Nackdelar:

- Cant have multiple colours for employees jobs. For us this would make it easier to organise the teams day as they would be able to differentiate an urgent job from a job that be done at any time throughout day

CFO

Kommentarer: what I like:
Can see quotes going out and making sure our sales staff follow up has been great as the visibility in the dash board keeps everyone accountable. The support staff have been great, love the calendar that enables us to allocate work.
what I would like to see improved:
Would like to see better reporting that shows sales and profit in a particular period by sales rep by job using the start date of a job only, WIP report cannot do this.
Email platform being used ends up in spam too much by clients, told by Fergus that this is because the platform used by Fergus is the same as many spammer's?

Fördelar:

Makes everyone in toe organisation accountable

Nackdelar:

Reporting very limited, problems with emails not going out to customers, currently trying to resolve and in addition a lot of customers find the emails in spam. Would like to see a CRM.

Easy to use Trade Management programme suitable for Building companies

Kommentarer: Its great. Including the financial sectikn that shows if you made a profit on each job

Fördelar:

Easy to use. Great financial tracking. Great phone app for staff but can be used on a tablet or dedktop.

Nackdelar:

As this was designed for plumbers doing lots of small jobs it could be improved for construction where you may have on one job with many variations for a year

Happy User

Kommentarer: Easy to keep track of jobs and invoicing

Fördelar:

Easy to set up and teach to new employees

Nackdelar:

Not a big fan of the mobile (IOS) app.

Great all round job processing system for our business

Fördelar:

Talks to accounting system directly, downloads supplier invoices directly and allows job bookings for several staff over several periods in a day/week

Nackdelar:

Photos won't resize on mobiles and credit card payments including fees not accessible other than 1st email acceptance to Client