6Storage Recensioner

6Storage's customer service - impeccable - always available and willing to assist our needs.

Fördelar:

Automation - invoices sent prior to billing date. Many beneficial features - 6Storage is constantly improving features which make our staff's job easier to keep accurate accounting and effective communication with our tenants. Communication - 6Storage is always available 24/7 and they collaborate with their entire versatile staff to solve our issues within a very reasonable time period and with grace. They are always courteous and patient and they never give up in solving our needs. Alen heads up the sales & tech support team and has been very helpful in educating us on the use of the program including one on one personal tutorials in real time. He cares, understands our needs and proves it by following through with every request and in a timely manner.

Nackdelar:

Program runs a little slow but I partially blame that on we American's being impatient. Also, some features take several steps to get the job done - but the job does get done so I can't complain.

Great Software. Makes running my business easier.

Kommentarer: Overall great experience. Really love of the software makes our jobs simpler and ultimately allows us to time growing the business vs. spending time on the day to day.

Fördelar:

The biggest advantages of this software are automation, website integration, and easy if use.

Nackdelar:

Customer management is something I think needs improving. I talk to leads on the phone and I want to be able to record notes about the call. I would also like the ability to have people update information. We have a lot of people that fill out the request forms but don't fill out all the information.

Dawson Road Mini Storage

Kommentarer: So far, so good

Fördelar:

Ease to use, payments process is simple and fast

Nackdelar:

So far there is nothing that I use that I do not like

First choice for self storage management

Kommentarer: Our overall experience is a positive one and we can highly recommend this product for anyone setting up a self storage business.

Fördelar:

Excellent support 24/7 takes the stress out of storage management. The programme is easy to use.

Nackdelar:

The ¨leads¨ section doesn't work for me.

Perfect solution for our needs

Kommentarer: 6Storage has an incredible customer service - available 24/7 by chat. They keep improving their software with new updates/new functions quite often. They have even implemented a few functions for us that we asked them to include - at no cost. We are looking forward to using 6storage for many years to come.

Fördelar:

Great customer service, easy to use software.

Nackdelar:

No support for mobile (at least so far).

Good

Kommentarer: I have always received good service. I have always been answered when I need help.

Fördelar:

Contract management. I would like a little improvement on this. Good if we could make a change to the saved dates, for example. Sometimes there was a problem when the invoice dates did not match. For example, February is 28 days or 29 days.

Nackdelar:

Inelasticity of the bill to the country-specific need.

Review of 6Storage

Kommentarer: Brilliant with great online support

Fördelar:

The software is cloud-based and easy to use. Simple to configure for your company and easy to add logo's and create templates. Using World Pay for our payment gateway allows easy mothy recurring payments for customers with automatic email receipts.

Nackdelar:

The Lead's section needs to be updated. This could be better by not making you select a unit and give a reservation status.

Consistent 6Storage User - Highly recommend program

Kommentarer: It has been a great overall experience. Working with the technicians/IT personnel on the program has been easy to work with, with quick feedback times. I have not regret my decision in using this software. High recommend it to new first time storage facility owners

Fördelar:

What I like the most about the software is the simplicity in doing task on the software in the sense that I am able to create and send invoices at the touch of a button and within in a short period of time.

Nackdelar:

If the software had an app version for phones and iPads/tablets, that would be greatly appreciated

Great Product, Great Support, Great Value

Kommentarer: Great people to work with - always responsive!

Fördelar:

We were able to convert a process that was completely paper-based to the 6storage software very easily especially with the great support provided by the 6storage team. Our customers love the fact that they can now manage and pay their account online without having to make a trip to our office!

Nackdelar:

There are a lot of different ways to do what is essentially the same thing - it can be confusing at times, especially when the user is not computer savvy.

Good and getting even better.

Fördelar:

Stable software which includes everything you can possibly need for your self storage business. I am using it for more than 8 months and I am satisfied. The customer support is great and every inquiry I have is resolved within a few hours.

Nackdelar:

We are using Cyrillic alphabet and it was a little bit hard to adapt and translate everything. Still some features in the invoices are still in English.

If excellent customer service and low cost are important to you, 6Storage is your answer!

Kommentarer: Just purchased my first self storage facility In Dec 2018. I was unsure of what features I needed so I based my research on low cost options. This brought me to 6Storage. For one low monthly fee I could have a feature rich software that included a website, client portal, online payment options, No setup fees and 60 day free demo which is fully functional, no restrictions. I had to give them a try. Within minutes I had completed the setup and was ready to go. As with any software, questions arise or you have trouble finding a particular setting, and instead of having to call a number and wait on hold or go thru a lengthy automated system, I was able to ask my questions via Chat! Anytime I use the chat feature, I receive a live response within seconds. But wait there’s more! I have never received a call from a software company asking for my opinions and what features “I” would like to see added. Only thing I have ever gotten was an emailed request to complete a satisfaction survey. The team at 6 storage has reached out to me twice for my opinions and everything I have asked for, they have made it happen. I’ve been using their system for only 2 months & in that 2 months they have added so many great features, like the SMS feature, and my suggestion of PayPal integration is being implemented in the coming few weeks. If you’re reading this you Must give them a try. Its no cost to try and no CC required for demo. You have nothing to lose but Iots to gain.

Fördelar:

The best customer service I have ever experienced. They truly care about their customers.

Nackdelar:

Although this is not a problem, I would have to say that the setup for the 3rd party processing Took longer than expected, which was only about 3 or 4 days.

Great Customer Service

Kommentarer: We demoed several software/website providers. We felt and still feel we made the best decision signing up with 6 Storage!!

Fördelar:

Super Friendly and helpful. Service is great long after the sale. Small enough to provide a personal touch yet sophistication of a larger company.

Nackdelar:

haven't had any cons!!! We have had zero issues with them. Very quick to respond and help!!

5 Stars is not enough!

Kommentarer: 6Storage.com has developed an incredibly useful tool for managing my self storage business. I own multiple locations in Ohio (USA) and my personal solution was failing. 6Storage.com provided a solution to all my issues. Their customer service is the best I have ever encountered. The 6Storage development team is extremely professional, highly motivated, and unbelievably responsive to customer needs! I have stopped paying multiple services (online accounting, electronic documents, SEO, and pay per click) since I started using 6Storage. I am saving money every month by being a 6Storage client! All of those functions that used to be in several different places are now all consolidated in one application that shares information and is being constantly improved. When 6Storage says 24/7 customer support, they mean it. I know that 6Storage is currently seeking out strategic partners to build the best possible business solution for their customers. And, I know that they have succeeded in partnering with multiple industry business to provide remote management and security solutions that have already been integrated into their software! 6Storage is very conscious of what their clients are paying and they are dedicated to delivering the maximum value for that investment. The best part is that 6Storage is committed to earning your business during the free 90 day trial. Full support, full functionality, full solution delivery. It is very easy to recommend 6Storage. In fact, it is very easy to give them my full endorsement. 6Storage makes my business better, and they make my business better for my customers! Please, sign up with them today, before your competition does!

Fördelar:

Customer Service! Simply the best service I have ever encountered. The 6Storage team is outstanding!

Nackdelar:

I didn't get it sooner! I lived without their solution since I started in the self storage business, and they have made my business so much better I wish I would have had them from the beginning!

Great software - most of the features we need are there

Fördelar:

most important for us - first-class customer service win - win situation: they work even exclusively for us to make their system even better for self-storage companies like us. We are extremely satisfied for this! Bravo guys! The system has all the features required by a big self-storage company over 300 units.

Nackdelar:

we need a better admin panel template - I m sure that they work on it though

Great Software!

Kommentarer: Definitely great experience that I highly recommend to those who run the facilities

Fördelar:

The product is easy to use and save me a lot of time. In the first months I had a little trouble but the technical team solve me all issues, we were always in touch and, at the end, they have programmed the software in according to my needs.

Nackdelar:

It would be better to change the invoice's information without asking for help to the team.

Great software to be used instantly

Kommentarer: Self storage

Fördelar:

Product easy to use with great help from supplier

Nackdelar:

Few details need to be improved with the help from the admin ( pricing differentiation)

Great system

Kommentarer: A great system that can easily be adapted to various languages. An easy to use system with many features, and reports. Great customer support.

Fördelar:

Customer support is great. Customisation of the software is easy. The system can be translated into various languages. The system is easy to use, easy to understand. Easy to setup, make changes and edit units. The price for the software is really great.

Nackdelar:

I am missing a few features, however the developers are continually upgrading and improving the system.

We are very happy with the 6storage software

Kommentarer: It has been a good experience so far, and i have no doubt that that will continue.

Fördelar:

Its very easy to use, and the customer support has been great. We did some modifications with the help of the 6storage team that turned out great.

Nackdelar:

There are some minor things that I am sure will be added in a not to distant future. Examples of such things are dynamic pricing, the ability to track marketing activities (track use of promocodes).

Great support and scalability

Kommentarer: Solves all the problems we have around the management of our two facilities

Fördelar:

The cost-effectiveness and 24/7 support is great

Nackdelar:

Integration into EU accounting software is currently under development

Great software

Kommentarer: I am becoming more love into 6storage

Fördelar:

very useful and easy to manage. It is very visual and friendly graphics.

Nackdelar:

Missing to connect with AFIP Dpt. from Argentina to make the invoice with QR made by AFIP.

6storage

Kommentarer: satisfactory

Fördelar:

6storage software overall functionality is perfect

Nackdelar:

6storage should try and include sitemap in the client booking page

6storage

Kommentarer: I only used for six months, but is so easy to learn and support was there for me any for any question, they were really professional and so kind when I called them more than one with the same problem, they make a job really easy since I was new on the storage business.

Fördelar:

Easy access and very user friendly, the comments to communicate with other team members, and the fact that I was able to load documents is great.

Nackdelar:

Go back keys some times did not work in the way that they supposed to work. ( minimum impact on my day to day tasks)

6storage review

Fördelar:

The support team is extremely helpful. It is easy to use after a learning how to use it and once you understand the programming. Online tutorials are there to walk you through any steps that might challenge you. If you make a mistake, the support team can help you fix it.

Nackdelar:

Only downside is it takes a little longer than I would like when it loads from one page to the next, but this really isn't a huge negative.

Great customer service. Inspire of many demands I make of their support!

Fördelar:

I really like the fact that no matter what I ask they always try and accommodate me. They have never said no to any of my requests. Always extremely courteous and patient.

Nackdelar:

No cons because when I have issues and ask for change they try and help me!! Was nervous about the pricing initially as the offer seemed too good to be true, so far it is working out really well.

Excellent customer service and easy-to-use software

Fördelar:

Provides a useful overview of facilities and 6Storage service representatives are always on hand to assist.

Nackdelar:

A few features that are unavailable for our particular purposes; however, 6Storage has been helping us to develop and implement these features.