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UpKeep Recensioner

4,6 (1 345)

Om UpKeep

UpKeep rankas som den främsta mobila CMMS för att effektivisera arbetsordrar, anläggning och kapitalförvaltning.

Lär dig mer om UpKeep

Fördelar:

Loved being able to just jump right in and create work orders. Keeping track of time and material cost was very helpful.

Nackdelar:

Requester's sometimes log out of it and forget what their password is.

Betyg för UpKeep

Medelpoäng

Enkel användning
4,6
Kundservice
4,7
Funktioner
4,4
Valuta för pengarna
4,5

Sannolikhet att rekommendera

8,9/ 10

UpKeep har ett totalt betyg på 4,6 av 5 stjärnor baserat på 1 345 användarrecensioner på Capterra.

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Filtrera recensioner (1 345)

Daniel
Daniel
Principal, Commercial Growth Operations Leader i USA
Verifierad LinkedIn-användare
Personalavdelning, 1 001‒5 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

UpKeep keeps track of in-service problems

5,0 för 2 år sedan

Kommentarer: Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care.

Fördelar:

It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.

Nackdelar:

If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.

Svar för UpKeep Technologies

för 2 år sedan

Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

Susan
Project Manager i Australien
Arkitektur och planering, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

A Great Maintenance Management Solution

4,0 för 5 månader sedan

Fördelar:

UpKeep has been helpful when it comes to streamlining work order. It comes with great asset tracking and management features

Nackdelar:

Well, UpKeep has not failed us. It always delivers.

John
Technical Services Supervisor i USA
Verktyg, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa
Källa: SoftwareAdvice

Not Too Happy So Far

2,0 för 11 månader sedan

Fördelar:

If the system worked properly I would be happy with it. unfortunately at this time the system is frustrating to work with.

Nackdelar:

contacted [sensitive content hidden] at customer service in regards to the scrolling issue that i am experiencing. [sensitive content hidden] brought it up @ 3 weeks ago at a "Bug" meeting. i have not seen a resolution and have not recived an update. i did ge a temporary work around that is not that great for me. also non of the techs can get the book mark feature to work at all.

Gabriela
Gabriela
Managing Vice President, Head of Marketing i USA
Verifierad LinkedIn-användare
Finansiella tjänster, 10 000+ anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Server maintenance monitoring is performed thanks to UpKeep

4,0 i fjol

Kommentarer: It fits very well with the small brewing ecosystem we have. The facility management control and equipment maintenance schedule and frequent service schedules are automatic. By the time I place a work order for each time I use a machine, the observation of how often the tools are adjusted and transformed is very clear. The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine repairs and damage. For an institution new to the computer game, this is a very simple procedure to learn and use. If you only use it on certain occasions, you will not gain much benefit from its use.

Fördelar:

The utility of the meter for preservation reminders is very helpful. I own several machines that demand cycle count care, and finding them with Upkeeper is very simple. Individuals can request a work permit for resolution of any machine or facility complications they encounter. Any member of our staff can make a request, which can be immediately converted into an order so that nothing is missed. There are several machines that require specialized tools. With UpKeep me it is possible to find the parts that are next to each machine, as well as find the stock level of those parts.

Nackdelar:

The preset layout for the supply list seems to be in gradient descent. The parts I use most often are those with the lowest part number, so I need to reorder the sequence the moment I look at them. Writing down my preference would be an excellent addition. The ability to store our ongoing inventory repertoire is helpful, however how to do it to load it can be confusing. The guidance in the video was not very specific؛ written help would be helpful.

Svar för UpKeep Technologies

i fjol

Hi Gabriela, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. When it comes to loading inventory could you please reach out to our customer support team at [email protected]? We're here to assist you every step of the way!

Ilenia
Accounting Officer i USA
Sjukhus och hälsovård, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

My Experience With UpKeep

5,0 för 10 månader sedan

Fördelar:

The tool makes scheduling easy and it has great mobile access features.

Nackdelar:

No bad experiences with UpKeep. It meets needs.

manju
Director of Maintenance i USA
Museum och institutioner, 201‒500 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Comprehensive Solution for Maintenance Management

5,0 för 7 månader sedan

Kommentarer: Overall, UpKeep is a solid choice for maintenance management. However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing structure.

Fördelar:

UpKeep offers a robust set of features that streamline maintenance management effectively. The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates. The work order management and asset tracking functionalities are standout features, making it easy to keep everything organized.

Nackdelar:

While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions.

Casey
Office Manager i USA
Mediaproduktion, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Easy to Navigate and very helpful when busy

5,0 för 5 månader sedan

Kommentarer: My overall experience with upkeep has been very good, it has streamlines our processes, and made it easier to manage tasks and communication.

Fördelar:

I like the user-friendly interface, it's easy to navigate and makes onboarding new team members much easier. The ability to update tasks on the go is very helpful as well.

Nackdelar:

Not all features are as customizable as they should be, and there are sometimes glitches in the app which can be frustrating when busy.

Debra
Owner i USA
Detaljhandel, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Needs just a few adjustments

5,0 för 5 månader sedan

Kommentarer: Overall a few tinkering and this app would be perfect

Fördelar:

I love how easy thix app has made sorting through my inventory

Nackdelar:

I would like to see more options to save lists in diffrent storage space

Kim
maintenance supervisor i USA
Vin och sprit, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa
Källa: SoftwareAdvice

upkeep Up s and Downs

5,0 för 8 månader sedan

Fördelar:

I loke how accurate and how user friendly it is. I also like that they are trying to improve it all the time .

Nackdelar:

Sometimes it is very slow and will not allow you to finish the task you are working on.

Karen
Work Process Administrator i USA
Utbildningsförvaltning, 2‒10 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa
Källa: SoftwareAdvice

We Want It, But They Won't Help Us!

5,0 för 9 månader sedan

Kommentarer: I liked everything about this product when using the free trial. Was very eager to get started. Unfortunately UpKeep could not provide us with references that we could contact about their experiences, been waiting 5 weeks now. I did reach out to about 5 companies noted on their website that supposedly use UpKeep - only 1 responded and they aren't using it anymore.

Fördelar:

Easy to input information, very easy to use.

Nackdelar:

Haven't found any yet. I used it on a daily basis during the free trial, was always happy with my experience.

Lindsey
Maintenance Manager i Kanada
Olja och energi, 201‒500 anställda
Har använt programvaran för: 1 + år
Recensentens källa
Källa: SoftwareAdvice

Övervägda alternativ:

Good Entry level CMMS System

3,0 för 3 år sedan

Kommentarer: A great basic CMMS meant for day to day use, to keep work orders, scheduled maintenance and parts/inventory. Lacks a lot of the higher end features that experienced users would want to impliment.

Fördelar:

Very easy to set up and get going, very easy to populated data, and very useful to schedule work orders, etc.

Nackdelar:

Analytics - the metrics that one needs the most , and use the most often are in basic, but they do take shortcuts in order to achieve numbers. Downtime tracking is a very mportant tool, but can't be used with manual events.

Dalton
business consultant i Uganda
Marknadsföring och reklam, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

upkeep has made work order sharing simple

5,0 för 2 år sedan

Kommentarer: Due to work order share, it has helped us to increase on companies productivity

Fördelar:

I like the software, its so simple to use with a clean user interface, I like its ability to enable users to share their work order's with collogues to enable quicker completion of tasks

Nackdelar:

As of now, i have nothing to dislike about the software its doing well for me, i just recommend my followers managers to try for productivity

ledton
program manager i Uganda
Medborgerlig-och social organisation, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

file management application

5,0 för 2 år sedan

Kommentarer: it had helped us to stop losing important files and documents

Fördelar:

with upkeep you can keep all document files in one central place, I like the ability to allow document uploads, and the application is user friendly

Nackdelar:

using the application to upload big documents with a lot of photos takes a lot of time the expected

Svar för UpKeep Technologies

i fjol

Hi Ledton, thank you for your review! So happy to hear you're enjoying the application. If there's anything we can help with, please don't hesitate to reach out. We're here to support!

joan
program officer i Uganda
Ideell organisationsledning, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

document and work orders share with upkeep the best application

5,0 för 2 år sedan

Fördelar:

i like upkeep when handling work orders among team, since i can get all project team inputs to compile general project report , the CMMS feature also makes militance management systems so easy, i also like the user interface. security is another thing which is good since every user is given password for logging

Nackdelar:

using the application on android phones its very slow and this limits tasks to be accomplished

Nzai
project officer sanitation and hygiene i Uganda
Medborgerlig-och social organisation, 201‒500 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

manage inventory with up keep

5,0 för 2 år sedan

Kommentarer: its has helped us to save time and other resources

Fördelar:

with upkeep am know my sanitation inventory for products in store, its so simple to use with friendly interface

Nackdelar:

some times its too slow to hand some tasks and always needs a stable internet connections

Svar för UpKeep Technologies

för 2 år sedan

We're delighted that you're happy with UpKeep! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

eng irene
project manager i Uganda
Ideell organisationsledning, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

share work among team with upkeep

5,0 för 2 år sedan

Kommentarer: sharing work orders among the team has helped us to complish task in few minutes

Fördelar:

upkeep enables users to share work among themselves which helps in complishing more tasks over time, its so easy to use by everyone, its aslo has cleen ui

Nackdelar:

sometimes the application annoys which deploying its for work share as it tends to be too slow on android phones

kusaasira
senior ICT administer and software developer i Uganda
Datormjukvara, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

upkeep best tool for us

5,0 för 2 år sedan

Fördelar:

i like upkeep vendor and customer portal since am able to search all vendors available and am able to contact them in few minutes since the portal provides vendors name, email, phone and company. The security feature for upkeep is also good since all users are supposed to login using their passwords

Nackdelar:

the application disturbs a lot to login using android smart phones and sometimes tends to be too slow

Sekou Djibril
Fondateur Président de CSK i Guinea
Bokföring, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

UpKeep: An effective maintenance management tool for your business

4,0 för 2 år sedan

Fördelar:

User-friendly interface: UpKeep offers a simple and intuitive user interface, which makes it easy to get started with the software for new users. Common tasks such as creating work orders or scheduling jobs can be done with just a few clicks.Proactive maintenance management: UpKeep lets you easily track work orders, service requests, and preventive maintenance tasks for your business. This allows you to resolve issues before they become critical and minimize downtime.Cross-Platform Availability: UpKeep is available on multiple platforms, including desktop, iOS and Android mobile devices, and the web. This allows you to access your maintenance data anytime, anywhere.Integration with other business management tools: UpKeep integrates with other business management tools such as Zapier, Quickbooks, and Slack, making it easy to integrate with your existing processes.Excellent customer support: UpKeep offers quality customer support, with a responsive support team and online training resources to help users get the most out of the software.In short, UpKeep is an excellent choice for companies looking to improve their maintenance management and optimize their processes.

Nackdelar:

High cost: UpKeep can be relatively expensive compared to other maintenance management software on the market, especially for small businesses. Pricing plans start from $35 per user per month, which can be a significant investment for some businesses.Customization limits: UpKeep offers limited options in terms of customizing the user interface and work order structure. If you need a high level of customization, this can be a drawback.Internet dependency: UpKeep is cloud-based, which means you need a reliable internet connection to access the software. If your business does not have a stable internet connection, this could cause accessibility issues.Limited reporting capabilities: UpKeep offers basic reporting options, but some companies may find the reporting capabilities limited. If you need detailed custom reports for your business, UpKeep may not be the best choice.Learning curve: Although the user interface is user-friendly, some features of UpKeep may require a certain learning curve, especially for users who are unfamiliar with maintenance management software.In summary, UpKeep may not be suitable for all businesses due to its higher costs and some limitations in customization, reporting and internet dependency. However, for companies looking for easy-to-use maintenance management software with good customer support, UpKeep can be an attractive option.

Mwima
Human resource officer i Uganda
Tobak, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Best tool for asset management for business managers

5,0 för 2 år sedan

Fördelar:

Upkeep the best tool for asset management for business,am able to communicate with technicians in the field and my office issue is sorted out without waiting for them to come back to office,the software is so easy to use and the interface is so good.

Nackdelar:

The software is so easy to use and i like it, However customer support team when contacted take so long to respond to customer inquires hence giving us less services

Dominic
Logistics Officer i Trinidad och Tobago
Paket / Fraktleverans, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Great tool for business

5,0 i fjol

Fördelar:

Great mobile application with a very user friendly interface. Keeps all work orders organised.

Nackdelar:

Generating reports are very tedious. Pricing is a bit expensive.

Svar för UpKeep Technologies

i fjol

Hi Dominic, thank you for your review! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

priscilla
life insurance agent i Uganda
Försäkring, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

share work with your team using upkeep

5,0 för 2 år sedan

Kommentarer: by enabling work order sharing, it helps tasks to be completed on time and hence saving time spent on particular task by one person

Fördelar:

Upkeep allows someone to share work orders among teams members to help them accomplish tasks on time, the software is so user friendly, i like it

Nackdelar:

you cant use the application while running updates but updating it takes a lot of time, this needs to be improved

edward
Team leader packaging i Uganda
Mat och dryck, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

work process made quicker

5,0 för 2 år sedan

Fördelar:

i like the cmms feature which is so efficient for maintenance of management systems and this had simplified a lot of work flows in the company

Nackdelar:

upkeep is working well for us, i have no feature to dislike for sure for now, may be in future

hassan
managing director i Uganda
Mat och dryck, 201‒500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

best tool to commuicate with technical team

5,0 för 2 år sedan

Fördelar:

with this software/application am able to communicate with technical team while in the filed without waiting for them to come back and an issue is sorted out, it has simplified work flow processes. I like it its so easy to use and to install on staff phones

Nackdelar:

its too slow when uploading some work orders for the team

paul
Technical support leader i Uganda
Byggnadsmaterial, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Effective tool

5,0 för 2 år sedan

Fördelar:

the software is so simple and effective to use in big business, i like its way to put things for maintenance and this simplifies my work at company

Nackdelar:

sometimes there is issue of connections mostly with poor network

Dawn
Mechanic i USA
Verifierad LinkedIn-användare
Bil, 2‒10 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Lifesaver

5,0 för 2 år sedan

Fördelar:

So much better than dealing with all the paperwork

Nackdelar:

After awhile the program stopped working