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Rentman Recensioner

4,6 (208)

Om Rentman

Rentman streamlines your AV & Event rental processes so you can focus on delivering a top-notch experience to your customers.

Lär dig mer om Rentman

Fördelar:

Easy to use cloud software that links with all freelancers.

Nackdelar:

No possibility for undoing anything. Be carefull when you delete something.

Betyg för Rentman

Medelpoäng

Enkel användning
4,4
Kundservice
4,6
Funktioner
4,4
Valuta för pengarna
4,3

Sannolikhet att rekommendera

9,1/ 10

Rentman har ett totalt betyg på 4,6 av 5 stjärnor baserat på 208 användarrecensioner på Capterra.

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Filtrera recensioner (208)

Francois Pascal
Francois Pascal
Service provider i Frankrike
Verifierad LinkedIn-användare
Internet, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

All-in-one equipment management software

4,0 för 2 år sedan

Fördelar:

This tool lets me easily manage my equipment while ensuring its availability, as well as create fully customizable quotes and invoices. Your data is synchronized, stored online and provided in real time.

Nackdelar:

In the year I've been using this tool, I haven't encountered any major problems with it, and I highly recommend it.

Michael
Founder i USA
Evenemangstjänster, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Solid platform with a few loose ends

4,0 för 3 månader sedan

Kommentarer: Overall good experience, good dev team, but out of touch with actual warehouse operations.

Fördelar:

Well thought out, clean interface and good integration with 3rd-party tools.

Nackdelar:

Combination management is a mess. The general idea works, but the UX needs a complete overhaul.

Svar för Rentman

för 3 månader sedan

Hi Michael, thank you for your detailed feedback! We’re thrilled to hear you value Rentman and had a positive experience with our development team. We truly appreciate your input on combination management. Your insights are valuable and will be taken into account as we continue to enhance our platform. If there’s anything else we can assist with or further improve, please don’t hesitate to reach out. We’re always here to help! Best, Juliette

Josephine
Accounting i Tyskland
Har använt programvaran för: 6-12 månader
Recensentens källa

confusing user interface

3,0 för 8 år sedan

Fördelar:

Nice functions, online based, electronic signature at offers, easy to create invoices without project,

Nackdelar:

settings are often not individual adjustable like First Day of Work in hours counter for new employes or national holidays. Its not possible to set a sabbatical for a employee in the hours counter Creating forms is very difficult. Finding Projects by name is very complicated

Svar för Rentman

för 8 år sedan

Hey Josephine, thanks a lot for taking the time to review Rentman and your honest feedback. We are sorry to hear that some functions of Rentman are not clear to you yet. It would be great if you could let us know what parts of the interface are confusing for you as we just recently updated the whole interface to fit even better with the workflow of event and production rental companies. Our intention is to keep the options for staff administration understandable and easy-to-use for everyone. To ensure we offer an intuitive product for all users, we choose not to focus on workforce administration after time registration. Instead we aim to optimize Rentman so that it can be seamlessly used with dedicated staff administration software. Also, please remember that free support and training are included in every Rentman package. Give us a call when you need help setting up forms so that one of our support experts can guide you through it. Thanks again!

Paulo
Business Controller i Portugal
Evenemangstjänster, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Two years in full use

4,0 för 3 månader sedan

Kommentarer: So far so good, but we need more options to fully control the business

Fördelar:

Stock management and crew planner, overall a good application

Nackdelar:

lack of features to help business management and control

Svar för Rentman

för 3 månader sedan

Hi Paulo, thank you for your review and for being a loyal customer for the past two years! We’re delighted to hear that you appreciate Rentman. We appreciate your feedback as it helps us improve. If you have specific suggestions or ideas for features that would help you achieve greater control, please don’t hesitate to let us know—we’d love to hear from you! Best, Juliette

Anton
CEO i Sverige
Evenemangstjänster, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Very good product, almost perfect

5,0 för 3 månader sedan

Kommentarer: I love RentMan. It makes my days planning projects and doing warehouse jobs so much easier. Over all it's a super good product, it just missed a few things to be the perfect software. I would still recommend it, it's probably the best rental software in the business if you rent out equipment.

Fördelar:

Modern browser based app A lot of useful functions

Nackdelar:

The mobile app is a bit behind the desktop app in features with no ability to change items in planned projects on the run. It's time consuming to see what projects has booked as you need to open every project to see equipment. No function to quick view content of a project.

Svar för Rentman

för 3 månader sedan

Hi Anton, thank you for your thoughtful review! We're delighted to hear how much you love Rentman and that it has made your job easier for you. We appreciate your feedback on the mobile app—it helps us improve. If you ever have additional suggestions or need assistance, don’t hesitate to reach out. Thank you again for your support! Best, Juliette

Chris
Project Manager i Kanada
Evenemangstjänster, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Övervägda alternativ:

Look No Further

4,0 för 3 månader sedan

Kommentarer: 90.9 out of 100 for overall
Support center is amazing
Support staff are 15/10 every time

Fördelar:

All in one for rental clouding software with scheduling abilities

Nackdelar:

The new updates NEED to be fixed especially since they are pay to play

Svar för Rentman

för 3 månader sedan

Hi Chris, thank you for your review! We’re thrilled to hear you value our all-in-one platform and that our support team consistently exceeds your expectations—they’ll be delighted to hear your kind words. We also appreciate your feedback regarding the latest updates. Your insights are valuable as we continue to refine and improve our platform to better serve you. If you have additional suggestions or need assistance, don’t hesitate to reach out. We’re always here to help! Thank you again for your support. Best, Juliette

Darren
Director i Australien
Evenemangstjänster, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Techplus Live Review

4,0 för 3 månader sedan

Kommentarer: Very Good - We are a small business and scaling up with Rentman as we grown allows us to implement effective systems for equipment, crew and quoting.

Fördelar:

Lots of different subscription options to choose depending on size/scale of business.

Nackdelar:

Sometimes the equipment/warehousing options are not suited to our size of business - Geared up for larger businesses.

Svar för Rentman

för 3 månader sedan

Hello Darren. Thank you for your thoughtful review! We’re happy to hear that Rentman is helping your business grow. We appreciate your feedback on equipment and warehousing options and will keep this in mind as we continue developing features to meet the needs of businesses of all sizes. Thank you for choosing Rentman—feel free to reach out if you ever need assistance or have suggestions! Best, Juliette

Thomas
Operation manager i Sverige
Underhållning, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

How good is rentman ? Pretty dam good.

4,0 för 3 månader sedan

Kommentarer: T
Great. I would and have recommended to people and will continue to do so

Fördelar:

Easy to use and idiot proof. New and good features appear often Support is stunning and always good. And has feedback when it is "we don't know"

Nackdelar:

Issues and bugs that feel obvious/ simple to fix are not quickly resolved. Features appear and not always in the literature

Svar för Rentman

för 3 månader sedan

Hi Thomas, thank you for your enthusiastic review! We’re thrilled to hear that you find Rentman easy to use and appreciate the efforts of our support team. It means so much to us that you’ve recommended Rentman to others! If you’d like to take it a step further, feel free to join our referral program: https://rentman.io/referral-program. As always, if you have any questions or need assistance, don’t hesitate to reach out. We’re here to help! Best, Juliette

Matthew
Chief Operating Officer i Japan
Filmer, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Rentman rocks!

5,0 för 3 månader sedan

Kommentarer: The company is always looking for ways to improve the software for their users.

Fördelar:

Having a ton of flexibility and control of each project.

Nackdelar:

The mobile app could use some more features to give our warehouse staff the ability to work independently without relying on our office staff.

Svar för Rentman

för 3 månader sedan

Hey Matthew, thank you for the review! We’re so glad you enjoy Rentman, and we appreciate your feedback on the mobile app—it helps us improve. If you ever need assistance or have suggestions, feel free to reach out to us. We're here to help! Thank you again for your support. Best, Juliette

Thomas
Project Manager, Head of AV Department i Norge
Underhållning, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

3 years of usage

4,0 för 3 månader sedan

Kommentarer: Over the last 3 years it has been a great upgrade for our solution.

Fördelar:

The flexibility of the system and the developers

Nackdelar:

shifts is still not working quite as we want it to.

Svar för Rentman

för 3 månader sedan

Hello Thomas. Thank you for your feedback and for being with us for the past three years. We’re thrilled to hear that you value our platform flexibility and our development team’s efforts. We appreciate your feedback as we improve our platform. If you have any further suggestions or need assistance, feel free to reach out to us. We're here to help. Best, Juliette

Jouni
Entrepreneur / Sales Manager i Finland
Evenemangstjänster, Egenföretagare
Har använt programvaran för: 1 + år
Recensentens källa

Your number one tool for AV-rental and Project Management business

4,0 för 6 år sedan

Kommentarer: Rentman helps me make things more efficient by saving time on resource planning, equipment management and sales. A real "multitool" for an Event production company.

Fördelar:

Overall logic on the software is very fluent and easy to follow. I never read much of the tips and tricks section, but after couple of hours use I was able to figure out the key functions. I like the amount of time it saves me in quotations and planning for resources. Especially I like the Crew Planner.. That helps a lot when booking people to gigs. Our freelancers are also happy with the Rentman App for phone. Web based service is also a very good thing for smaller business when the need for own server base and maintenance is eliminated.

Nackdelar:

I tried to think this quite a lot, actually. The only thing that really bugs me is the section of documents which takes in data from tabs (customer name, location, project number..) For me, and probably many other, who do not understand that much about coding,(think the section is using css?) that there would be a simpler way to edit the general data of the document. I also happen to know that what I just wrote, corrupts the very idea for the software to fetch the data on the section automatically. Document templates are a bit annoying to get "just right", but well worth it in the long run. One does need a specialist within the organization who is very "into" the software and wants to learn more, and train others, in order to make things run smoothly. It is not that simple, for most of the users.

Marcus
Manager i Sverige
Mediaproduktion, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Incomparable customer support!

5,0 för 4 år sedan

Kommentarer: Very good so far! Quite a long road preparing it for use in our business with crating all the databases from scratch. But during this process the learning curve has eased out and with the great customer support, all obstacles that have come up along the way have been overcome.

Fördelar:

For us this puts together perhaps 3-5 other softwares that we have been using separately without any synk in between them making every job to be entered manually in each software for each change or update. Rentman totally takes this away and saves a huge amount of time! After starting using the software, the tremendous customer support is also worth mentioning as one of the pros of the whole Rentman "experience"!

Nackdelar:

Quite steep learning curve if coming from a much smaller similar solution. Some parts have extremely detailed individual settings for user customization, making it quite confusing and overwhelming at times, and some features on the other hand have way to little options for customization.

Craig
Director i Sydafrika
Evenemangstjänster, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

The best event rental software

5,0 för 3 månader sedan

Kommentarer: We love Rentman, it’s definitely the best software available

Fördelar:

Rentman lets us keep on track with events and keeps order

Nackdelar:

Allow South Africa based payment gateways on quotes. Abit pricey for small business in South Africa

Svar för Rentman

för 3 månader sedan

Hey Craig, thank you for your kind words! We’re delighted to hear how Rentman helps you stay organized and on track with your events. We appreciate your feedback, and we will keep it in mind as we continue improving. If you ever need assistance or have suggestions, feel free to reach out to us. We're here to help! Thanks again for your support. Best, Juliette

Boris
Director i Kroatien
Evenemangstjänster, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Rentman makes your work easier

5,0 för 3 månader sedan

Kommentarer: Overall we are very satisfied with a lots of possibilities Rentman is offering, such as tracking equipment, tracking dates, staff etc. Especially with issuing offers and invoices with ease.

Fördelar:

It is very user friendly, easy to use and lots of customization options.

Nackdelar:

Impossibility of entering a QR code for payment of issued invoices

Svar för Rentman

för 3 månader sedan

Hello Boris! Thank you for your thoughtful review! We’re happy to hear that your find Rentman so user-friendly and are so satisfied with the platform. We will take your feedback in mind as we keep improving. Thank you for choosing Rentman—don’t hesitate to reach out if you have any questions or suggestions. Best, Juliette

Mark
Assistant Business Development Manager i Kenya
Evenemangstjänster, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

An honest review using Rentman for 12+ months

5,0 i fjol

Fördelar:

The user experience and being able to operate everything from one site, especially for an audiovisual company.

Nackdelar:

They need to work on their mobile app it is too basic and less responsive than the web version.

Svar för Rentman

för 6 månader sedan

Hello Mark, Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help! Thanks again for your support! Best, Rares

Sten
Sound engineer / CEO i Estland
Evenemangstjänster, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Great rental management tool

5,0 för 2 år sedan

Fördelar:

Good layout and workflow. Easy to use after initial set up.

Nackdelar:

Poor rental management in app. Sometimes lagging.

Alina
Project Manager i Tyskland
Evenemangstjänster, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Rentman as the help for event management

5,0 i fjol

Fördelar:

UX design, usability and design, also automatization

Nackdelar:

not obvious how to make integrations with other existing in use products

Svar för Rentman

för 6 månader sedan

Hello Alina, Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. If you ever need assistance or have suggestions, feel free to reach out at [email protected]. We're here to help! Thanks again for your support! Best, Rares

Andrew
Sales Manager i Australien
Evenemangstjänster, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Feedback

5,0 för 2 år sedan

Kommentarer: Good

Fördelar:

PLanning events and asset management. KNow what gear is availble

Nackdelar:

Developing API for Notion rather than a data dump

Piotr
Manager i Polen
Järnvägstillverkning, 501‒1 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Rentman

5,0 för 2 år sedan

Kommentarer: My overall experience with Rentman was marked by its powerful project management capabilities tailored specifically for the rental industry. The platform provided a centralized hub for organizing and tracking rental projects, from inventory management to crew scheduling. The robust collaboration features and real-time updates helped streamline operations and enhance team productivity. With continued user support and onboarding improvements, Rentman has the potential to be an indispensable tool for rental businesses of all sizes.

Fördelar:

One of the standout features I liked most about Rentman was its comprehensive project management capabilities for the rental industry. It allowed me to easily create and manage equipment lists, schedules, and crew assignments. The real-time collaboration and communication tools facilitated seamless coordination among team members and improved overall efficiency.

Nackdelar:

One aspect that I found slightly challenging about Rentman was its initial learning curve, especially for users who were new to the software or the rental industry. While the platform offered extensive functionalities, it took some time to fully grasp and utilize all the features effectively. Improved onboarding resources or interactive tutorials could help new users get up to speed more quickly.

Skyler
Owner/Manager i Kanada
Evenemangstjänster, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Skyler Rowsell

4,0 för 2 år sedan

Kommentarer: Great product with awesome customer service.

Fördelar:

having one app to catalog inventory and create invoices while being a calendar planning tool is awesome.

Nackdelar:

time tracking system feels more difficult than it needs to be. As an admin not being able to punch in my end time 5 minutes before is frustrating. as well as not having the option for tagging that time to a PO#/ Job # without first creating it as an action item. seems like an unnecessary step.

Dawn
Warehouse Manager i USA
Evenemangstjänster, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Such a Stress Relief!

5,0 för 5 år sedan

Kommentarer: Overall RentMan has made bringing new crew members on so much easier. They can find items and start learning our inventory. We're better able to track what items went where and if they don't come back. RentMan also helps us so we aren't double booking inventory.

Fördelar:

We have multiple account reps that had different names for different inventory items. Now we have a standardized inventory with pictures and locations, so everyone is on the same page. Calculating shipping costs is so easy now. The reps can book items and see what their total weight is. I'm not wasting time on projects that may or may not confirm.

Nackdelar:

There's still some features I would like. For example locking down a project so an account rep can't change something day of. Or being able to get a notification that something has changed the day of. We're spilt between 2 warehouses so the account reps can't always walk in the back and talk to the crew. Being able to see Internal Remarks when booking equipment out on the app would be helpful.

Svar för Rentman

för 4 år sedan

Hello Dawn! We appreciate you taking the time to write your review. It's great to hear, that Rentman has helped your business simplify your processes and save time on your projects! We can understand the need for a locking feature and notifications about changes on projects. We are constantly looking to improve our app and have already implemented some changes based on customer feedback. Now, you are able to choose to be notified of certain changes within a project via E-Mail, Mobile App, or Web. You can also view notes from your project on the mobile app. Regarding your feedback on the locking feature, we would love to discuss this wish with you further. Please contact our support via email at [email protected] with this idea, so we can explore this option for you. We hope for a great continuous relationship with In The Event and wish you all the best! Your Rentman Team

Bojan
Business Development Manager i Serbien
Underhållning, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Stop your search

5,0 för 3 år sedan

Fördelar:

Easy of use, reliable and best support you can imagine.

Nackdelar:

I'm the legacy user and I dont like new pricing plan and statistic module can be refined.

Svar för Rentman

för 3 år sedan

Hey Bojan, Thanks a lot for your feedback. I'm happy to hear you've been with us for such a long time, and that you enjoy your experience with Rentman. I hope you'll be happy to hear that we are working on improving our Statistics module in the future. Feel free to check out our Public Roadmap if you want to be kept updated, and send us your feedback on what you'd like to see implemented. Have a nice day!

Philipp
Event Technician i Tyskland
Evenemangstjänster, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

With Rentman we can manage and simplify all our business processes.

5,0 för 8 år sedan

Fördelar:

- Excellent support - Very good overall performance of the system - Rentman is accessible from every computer with internet connection - There's no need to print a packing slip, as you have it digitally on your mobile phone with the Rentman app - You can scan QR-codes of your equipment using the app - You can add repairs for defective equipment via the app - Really fair pricing - You can synchronise your agenda with CalDAV - The dashboard gives you a good overview of what is relevant and urgent

Nackdelar:

- The price structure is based on fixed packages (Lite, Pro, etc.) but I would prefer to book only certain modules that you would like to use. - The warehouse location of your equipment is not displayed in the app.

Svar för Rentman

för 8 år sedan

Thanks for your great feedback Philipp. Our team here at Rentman is always happy to hear that our cloud software is able to help you with your daily rental management. We started off as a rental company and know how important simple but powerful features are for a good rental workflow. We have gotten some very positive feedback on our Rentman App in the past months and are planning to add even more cool features. This will also include the ability to see where in the warehouse your equipment is located! We understand that only using certain modules of Rentman would be even better for you but we do require some sort of pricing structure to provide the best service for every rental company. However, you can already adjust your Rentman license by adding more administrators (powerusers) in busy summer months and removing them when everything has calmed down. Thanks again for your review!

Paul
warehouse manager i Irland
Underhållning, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

assist tracking

5,0 för 3 år sedan

Fördelar:

ease of use, ability to find items within a few clicks

Nackdelar:

There is nothing I don't like about it.

Svar för Rentman

för 3 år sedan

Hey Paul, thanks for your feedback, it's greatly appreciated! I'm glad to hear that you're happy with Rentman and that you've been using the software for a few years already. If you ever have any questions, please feel free to email us at [email protected], my team and I will be happy to help.

Nick
Audio Engineer i Tyskland
Underhållning, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Best product available on the market

5,0 för 8 år sedan

Kommentarer: We use Rentman for nearly 2 years and until now we did not have any bigger problems with the software. The support is very fast and professional.

Fördelar:

For a long time we searched for a rental management software for mac computers. We did not find any satisfying application until we heard from Rentman. Rentman is very easy to use, comes with lot of professional features and saves lot of time and money so you can focus on your business. A great feature we do not want to miss anymore is the Rentman app for mobile devices. All our employees and sub workers installed the app on their smartphone and so they have all necessary information about their jobs and the events available with just one click. We can manage all our jobs including equipment stock, customer details and employee details within one software. this was the reason we chose Rentman as our software.

Svar för Rentman

för 8 år sedan

Thanks for the brilliant review Nick! I have let our developers and support team know how happy you are with our product and service. We have worked hard over the past 6 years to develop the best rental software and we are stoked to introduce some cool new features over the next months. Stay tuned for new modules that will be added to the Rentman App and the browser version of Rentman. Thanks again and it¿s great to have you on board!