---
description: Få detaljerad information om Aircall, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
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title: Aircall: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [IVR-program](/directory/30231/ivr/software) > [Aircall](/software/144486/aircall)

# Aircall

Canonical: https://www.capterra.se/software/144486/aircall

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> Se till att varje telefonsamtal räknas och ge tid tillbaka till dina säljare med mer än 70 CRM-, kundtjänst- och programvaruintegreringar.
> 
> Verdict: Rated **4.2/5** by 459 users. Top-rated for **Sannolikhet att rekommendera**.

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## Overview

### Vem använder Aircall?

Små och medelstora företag som dagligen använder telefon för att utföra affärer (försäljning eller support)

## Quick Stats & Ratings

| Metric | Betygsättning | Detail |
| **Totalt** | **4.2/5** | 459 Recensioner |
| Enkel användning | 4.5/5 | Based on overall reviews |
| Kundtjänst | 4.1/5 | Based on overall reviews |
| Valuta för pengarna | 4.0/5 | Based on overall reviews |
| Funktioner | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Sannolikhet att rekommendera) |

## Om leverantören

- **Företag**: Aircall
- **Location**: New York, NY, USA
- **Founded**: 2014

## Commercial Context

- **Startpris**: 40,00 US$
- **Pricing model**:  (Gratis provperiod)
- **Target Audience**: Egenföretagare, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Moln, SaaS, webb-baserat, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil)
- **Supported Languages**: engelska, franska, italienska, norska, spanska, tyska
- **Available Countries**: Australien, Brasilien, Chile, Colombia, Frankrike, Indien, Italien, Japan, Kanada, Kina, Mexiko, Portugal, Spanien, Storbritannien, Tyskland, USA

## Funktioner

- Automated Attendant
- Automatiserad routing
- Automatisk samtalsfördelning
- Automatisk uppringare
- Automatisk uppringare
- CRM
- Call Center-hantering
- Call Scripting
- Chatt och meddelanden
- Filöverföring
- Givarhantering
- IVR
- Inmatning av telefonnyckel
- Insamlingshantering
- Inspelning
- Inspelning av samtal
- Instrumentbräda
- Integration av datatelefoni
- Interaktionsspårning
- Kommunikationshantering
- Kontaktledning
- Köhantering
- Listhantering
- Livechatt
- Mobilåtkomst
- Nummer- ID
- PBX
- Rapportering och analys
- Rapportering och statistik
- Röstanpassning
- Röstmeddelande
- SIP-trunking
- Samarbetsverktyg
- Samtalsdirigering
- Samtalsfiltrering
- Samtalsloggning
- Samtalsrapportering
- Samtalsspårning
- Samtalsöverföring
- Samtalsövervakning
- Softphone
- Text till tal
- Third-Party Integrations
- Uppgiftshantering
- Videokonferense
- VoIP
- Återuppringningsplanering
- Åtkomstkontroller / behörigheter

## Integrations (99 total)

- ActiveCampaign
- Allego
- Alloy
- Appy Pie
- Avoma
- BigCommerce
- BigID.me
- Bloobirds
- Builder Prime
- Bullhorn ATS & CRM
- Bullhorn Time & Expense
- Callingly
- Chorus
- Clari Copilot
- Copper

... and 84 more integrations

## Support Options

- E-post / Kundtjänst
- Vanliga frågor / Forum
- Baskunskap
- Telefonsupport
- 24/7 (Live-support)
- Chatt

## Category

- [IVR-program](https://www.capterra.se/directory/30231/ivr/software)

## Relaterade kategorier

- [IVR-program](https://www.capterra.se/directory/30231/ivr/software)
- [Programvara för automatisk uppringning](https://www.capterra.se/directory/30999/auto-dialer/software)
- [Call Center](https://www.capterra.se/directory/30007/call-center/software)
- [VoIP-program](https://www.capterra.se/directory/30940/voip/software)
- [Prediktivt Dialer-program](https://www.capterra.se/directory/30597/predictive-dialer/software)

## Alternativ

1. [Bitrix24](https://www.capterra.se/software/113540/bitrix24) — 4.2/5 (987 reviews)
2. [LiveAgent](https://www.capterra.se/software/102188/liveagent) — 4.7/5 (1758 reviews)
3. [Zendesk Suite](https://www.capterra.se/software/164283/zendesk) — 4.4/5 (4076 reviews)
4. [3CX](https://www.capterra.se/software/158704/3cx) — 4.4/5 (465 reviews)
5. [Kixie PowerCall](https://www.capterra.se/software/135636/kixie-powercall) — 4.6/5 (293 reviews)

## Recensioner

### "Excellent cloud-based phone solution" — 5.0/5

> **Allison** | *13 mars 2025* | Datormjukvara | Recommendation rating: 9.0/10
> 
> **Fördelar**: Aircall simplifies business communications by integrating phone calls, text messages, and collaboration tools into a single, easy-to-use platform. It does not require expensive hardware or complicated setups. It provides useful metrics to improve team performance.
> 
> **Nackdelar**: I have no negative aspects to comment on about this platform.
> 
> Through Aircall, we can make and receive calls from any device (computer, mobile phone, or physical desk phone) via an internet connection. Features such as call transfers, conferences, shared notes, and tags allow our teams to work more efficiently. It also provides us with real-time metrics, such as wait time, call duration, and agent performance, which help us optimize our operations.

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### "Awesome Product\!" — 5.0/5

> **Alex** | *14 april 2025* | E-lärande | Recommendation rating: 10.0/10
> 
> **Fördelar**: Its so easy to use\! We use it regularly at our job role and the ability to click a button next to each phone number saves so much time\! Particularly useful when using click to dial and VOIP dialling.
> 
> **Nackdelar**: Sometimes it can take a while to load and that can slow you down. But on the whole its very quick\!
> 
> Had a great experience as we used to use another system before where we had to type in each number manually. Now it is much quicker with click to dial.

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### "4 months later still can't text\! Avoid at all costs\!" — 1.0/5

> **Brian** | *9 april 2026* | Olja och energi | Recommendation rating: 0.0/10
> 
> **Fördelar**: Price was cheaper than my previous provider so I took a chance on migrating after we had some staff downsized.
> 
> **Nackdelar**: Support was awful they couldn't get me texting after 4 months of back and forth and I finally gave up after losing a ton of money. Pipedrive integration not as advertised.
> 
> Aircall couldn't deliver on their service promised.  4 months later I still can't text after going back and forth with their support team fixing the supposed issue.  They kept blaming it on upstream provider and giving new reasons why I can't text, I would fix them wait forever only to be denied texting again.  This went on for over 3 months with about 5 exchanges back and forth until I had enough and asked to cancel.   When I go to cancel they basically said too bad, you signed a year long contract and have continued to charge me even though I ported all my phone numbers back to old service provider.  I run a sales organization and lost a lot of business because my reps couldn't text customers.  What a waste of time and energy and not to mention 5 months of charges (over $2,000). DO NOT GO WITH THIS PHONE PROVIDER\!\!\!

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### "Comprehensive solution for phone support" — 5.0/5

> **Christoph** | *20 februari 2026* | Turistföretag | Recommendation rating: 9.0/10
> 
> **Fördelar**: Ability to integrate into contact center software; reliable phone management, recording across multiple devices; functionality for agents to queue, pause, re-assign, connect, get support etc.: extensive quality mgmt. for phone support
> 
> **Nackdelar**: Usage of phone numbers not very flexible (cant be easily re-assigned or changed), so whenever expanding or having a different local setup, routing is required
> 
> Satisfied with the current solution - especially around the stable performance and the quality management functionalities (to understand agent behavior and call follow-ups).

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### "Best calling software" — 5.0/5

> **Victor** | *1 december 2025* | Flygbolag/flyg | Recommendation rating: 10.0/10
> 
> **Fördelar**: This software tool is highly accurate and user-friendly. Additionally, I was able to track my past calls, which makes it highly recommendable for my work tasks.
> 
> **Nackdelar**: nothing that I can find. This software tool is highly accurate and user-friendly. Additionally, I was able to track my past calls, which makes it highly recommendable for my work tasks.

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## Links

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