Om Confluence

Samverkan är en arbetsyta för team där kunskap och samarbete möts. Skapa, samarbeta och organisera ditt arbete på ett och samma ställe.

Lär dig mer om Confluence

Fördelar:

It is a very practical and simple software, it is not necessary to invest a lot of time to learn how to use it. Its graphic interface is very friendly, it is very intuitive software.

Nackdelar:

Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong.

Betyg för Confluence

Medelpoäng

Enkel användning
4,2
Kundservice
4,2
Funktioner
4,3
Valuta för pengarna
4,3

Sannolikhet att rekommendera

8,2/10

Confluence har ett totalt betyg på 4,4 av 5 stjärnor baserat på 2 530 användarrecensioner på Capterra.

Har du använt Confluence tidigare?

Dela din erfarenhet med andra programvaruköpare.

Filtrera recensioner (2 530)

John
John
Database Administrator i Costa Rica
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 11-50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Our knowledge base

5,0 för 2 veckor sedan Nytt

Kommentarer: We were having problems to share information, and some users were not getting the right information. Knowing that we have a tool for information sharing like Confluence, we create a plan to start documenting all our processes, and now they are available across the company.

Fördelar:

It is very useful to share all our documentation and knowledge base. All the users are now able to get updated information, and can share any documentation with the team.

Nackdelar:

It can become a bit slow sometimes, causing the pages to take longer to load and look for information.

Övervägda alternativ: Microsoft SharePoint

Anledningar att välja Confluence: We were looking for a better documentation and information sharing tool

Tidigare programvara: Microsoft SharePoint och Microsoft OneNote

Anledningar att byta till Confluence: It was the better option for our company, thinking on how robust is the tool.

Amit
Senior D365 Consultant i Storbritannien
Informationsteknologi och tjänster, Egenföretagare
Har använt programvaran för: 2 + år
Recensentens källa

For best documentation management and kb

5,0 för 2 veckor sedan Nytt

Kommentarer: Beyond the initial getting use to period, this is a easy, robust and professional tool and must for all IT teams. With integration to other agile processes and quick documentation this makes it a MUST have tool.

Fördelar:

Excellent interface, regular updates and keeping up with industry changes. Considering wide spread use of the software, often it reduces training time for new starters

Nackdelar:

It will be lovely to see some of form of article review date (or expiry date) and with that some automation to notify original publisher to review it.

Övervägda alternativ: Azure DevOps Server och ClickUp

Anledningar att byta till Confluence: Initially, for it's integration with JIRA but soon realised it's more than just a tag along software and has it's own benefits.

Mai
Product Manager i Tyskland
Finansiella tjänster, 51-200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Promising software overall, yet still with lots of flaws

3,0 för 2 månader sedan

Kommentarer: Okay overall, but not yet great.

Fördelar:

The tree on the left-side menu and also the slash to go directly to commands.

Nackdelar:

Editing experience is horrible, especially when I paste lots of pictures. That makes the page load much slower. Also, moving the pages around to a different parent page is so prone to making mistakes. However, the option to undo is not convenient (the pop-up just appears for a few seconds only). There's no Undo & Redo for the list of actions (not just with editing a single page, but all actions that user performs in their space). Also, sometimes the page really lags (not sure if it's because of cache issues).

Deepanshu
Senior Software Engineer i Indien
Datormjukvara, 11-50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

A place to store all your knowledge articles.

5,0 förra månaden Nytt

Kommentarer: Confluence provides a great user experience because of the functionalities and macros feature it provided. Documentation for users and integration with other applications like Jira makes it much more user friendly and easy to use.

Fördelar:

Confluence is a great tool for the knowledge management and all document creation. Various macros opportunities which provided by confluence is really a great support in managing the documents and integrate other applications data over confluence.

Nackdelar:

Sometimes we do notice issues with Confluence notification screens and many a times it creates issues for us. It would be great if Atlassian improves this feature.

Övervägda alternativ: Google Drive

Anledningar att byta till Confluence: Confluence is easy to use and since this is an atlassian product and provide various macros opportunities which can help with project management and we can easily call Jira data on confluence as well.

Matt
Software Engineer i Australien
Datormjukvara, 51-200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

A strong collaborative tool for teams

4,0 för 3 veckor sedan Nytt

Fördelar:

Confluence makes creating and editing pages easy. It has a great range of features, and formatting pages to suit business needs is straight forward to do. The ability to organise these spaces is generally good as well. The ability to collaborate in real time on pages is a great feature for remote teams

Nackdelar:

Some of the load times on pages are slow, but once open performance is excellent. Organising pages across spaces is not always straight forward

Andrew
Software Engineer i USA
Datormjukvara, 5 001-10 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Avid Confulence Users take

5,0 för 2 månader sedan

Kommentarer: I use it daily ever since switching organization wide 6 years ago from SharePoint which completely sucked

Fördelar:

The ability to organize everything behind a nice UI and configure literally everything is invaluable. I use confulence constantly and love it all around.

Nackdelar:

Nothing. It's perfect all around it is a great software product.

Fernando
Desarrollador de software i Argentina
Datormjukvara, 11-50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Documentación bien gestionada

4,0 för 3 veckor sedan Nytt

Kommentarer: Lo utilizamos con mi equipo de desarrollo prácticamente todos los días. Utilizamos ésta herramienta para plasmar en documentos relacionados a los sistemas en los que estamos trabajando a diario.

Fördelar:

Permite combinarse con herramientas de gestión de proyectos como Jira. Cuenta con una excelente gestión de la documentación. Tiene un creador de documentación muy avanzada.

Nackdelar:

La presentación de la documentación puede llegar a ser un poco caótica, principalmente cuando se tiene mucha cantidad de documentos escritos.

Eric
Eric
Content Creator i Storbritannien
Verifierad LinkedIn-användare
Broadcast Media, 2-10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Confluence Review

5,0 för 3 veckor sedan Nytt

Kommentarer: So far it has been the go-to software for my team and I

Fördelar:

I love the ease with which you can navigate the software and it is not very complex

Nackdelar:

I don't like the fact that you can't use the export data feature without paying for add ons

Övervägda alternativ: monday.com och Asana

Anledningar att byta till Confluence: Because it is more robust and at the same time easy to use than the other software

Arvin
Admin Assistant i Filippinerna
Hälsa, välbefinnande och fitness, 51-200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Functional but needs improvement on UX design and aethetics

4,0 för 2 månader sedan Nytt

Kommentarer: I love working on this tool as it has all the flexibility you can think of when working on a project from planning to monitoring purposes.

Fördelar:

I love that I can do virtually anything about the data and content that I input for project initiatives and have it assigned with specific timelines, attach visuals, and different files in a different format. I love how it helps people collaborate efficiently especially in a remote environment.

Nackdelar:

The overall design of the tool is not appealing to beginners due to its bland interface though the functionality is top-tier. The text and formatting are also not beginner-friendly.

Övervägda alternativ: Trello och Asana

Anledningar att byta till Confluence: Because it is the one most familiar with project managers especially those who are in IT

Alice
Alice
Freelance i Italien
Verifierad LinkedIn-användare
Översättning och lokalisering, Egenföretagare
Har använt programvaran för: 2 + år
Recensentens källa

Good product

4,0 för 2 månader sedan

Kommentarer: The software is helpful even though there is space for improving some features. Good experience after all.

Fördelar:

The software has a good page editing, simple to use for basic functions but a bit complicated for bigger ones.

Nackdelar:

If you have different spaces the search bar is poorly useful because it searches among everything and not looking for the most used or relevant spaces.

Denise
Denise
Marketing Specialist i USA
Verifierad LinkedIn-användare
Marknadsföring och reklam, 201-500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

All-in-one collaboration platform

4,0 för 4 månader sedan

Kommentarer: Aids in the development of specialized work areas, wherein employees may carry out their duties in a relaxed and conducive setting. Integrating with other Atlassian products, as well as third-party apps, makes the platform more robust. It's easy to implement, fits any budget, and can help any business expand its operations.

Fördelar:

Atlassian Confluence is a platform for teamwork and information exchange that has helped our company greatly improve its operations. The platform is accessible to all users and features a straightforward interface, enabling our company to set up shared workspaces where employees can efficiently complete a wide range of assignments. It's steady, and it's facilitated the simple expansion of our holdings.

Nackdelar:

There was a difficult learning curve for some of our less tech-savvy consumers to become proficient on the site. Some users may find it inconvenient that customer service is only offered in English.

Pulkit
Product Manager i Indien
Informationsteknologi och tjänster, 201-500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

One stop tool for documenting almost anything

4,0 för 5 månader sedan

Kommentarer: Overall, the feature is a good to have and can make life easy by providing a single stop platform for all the documentation and giving a knowledge hub.

Fördelar:

Collaboration with numerous tools already in use by our company like Asana, Slack, Miro Board, Google Sheets, etc. , Ease of use and sharing documents just by a click, and Permission handling of users.

Nackdelar:

Struggle to share snippets of code and adhering to syntax, and not having a flowchart builder feature.

Övervägda alternativ: Notion

Anledningar att välja Confluence: To incorporate a range of features that confluence offers and docs don't. Most important being integration with tools and Miro board.

Tidigare programvara: Google Docs

Anledningar att byta till Confluence: Confluence has better integrations with other softwares and is a dedicated platform for documentation. Also, we wanted to have a platform where a Knowledge Library can be created and managed easily which confluence gave us.

Federico
Federico
CFO i Brasilien
Verifierad LinkedIn-användare
Bank, 2-10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Great product for a Small / Medium Bussiness

4,0 för 5 månader sedan

Kommentarer: My experience using Confluence is great, we stopped having several places to store the same information or share results, now we share everything in one place.

Fördelar:

Allows to have one single place for all the company's documentation, this reduces efforts and allow an easy more controlled data sharing. We have very interesting possibilities with other collaboration tools. It is very easy to use, just type, tag and share. Just like using any social network.

Nackdelar:

Even though this is a very easy to use tool, sometimes the navigation is not so easy to understand. Users cannot see edits in a document in real time like Docs in Google Drive. Lastly, some formatting options are quite basic, a little or more options would be appreciated.

Övervägda alternativ: Kipwise

Anledningar att välja Confluence: Confluence has better integrations with other tools.

Tidigare programvara: Kipwise och Nuclino

Anledningar att byta till Confluence: Because the relation quality - price in confluence was greater.

Ashish
Sr Architect i Kanada
Finansiella tjänster, 10 000+ anställda
Har använt programvaran för: 2 + år
Recensentens källa

Best tool for Project Management in Industry

5,0 för 6 månader sedan

Kommentarer: Confluence helped to decommission code check in tools like SVN and fileshare in organization.
Verison control feature always helps to mitigate any risk during release and build deployment activities.
It saved enough time and human efforts for data n file managments for multiple projects.
Confluence turned to be life savior for many projects in cost effctive model.

Fördelar:

Confluence is very user friendly so no need to spend time and money on employee training and learning. It is time saving tool in agile project lifecycle reducing heavy documentation and support. Better customer support compared to other vendors and softwares. Cost effective and resilient for Risk management and project planning activities.

Nackdelar:

Build deployment sometimes take time and version controlling mechanism require better practice for stability

Övervägda alternativ: Microsoft SharePoint

Anledningar att välja Confluence: Efficiency and ease of use for confluence is better than Jira. It can be integrated to different sources for data management. Easy to work within Service Now platform compatibilty with Confluence

Tidigare programvara: JIRA Service Management

Anledningar att byta till Confluence: Easy,user friendly,cost effective and version control ability to mitigate project risk

Melissa
Melissa
Game Developer i USA
Verifierad LinkedIn-användare
Datormjukvara, 1 001-5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

So far, it is the best tool for teamwork

4,0 för 6 månader sedan

Kommentarer: With the help of confluence, we're able to work together on our project even though our team members are located all over the world and come from a wide range of backgrounds. As a result, all of the project's information may be stored in a single location, making it convenient for everyone involved. This is a huge time-saver.

Fördelar:

Confluence provides a safe method for sharing knowledge and working on projects among team members. The main business, Atlassian, provides a wide range of reliable plugins. Because everyone on the team can make changes to the document repository and see when and who made them, this is one of the finest features of confluence's document sharing and management system.

Nackdelar:

Many plugins are available, and it might be difficult to pick the ideal one for our purposes. This takes up a lot of time. The guidelines are typically adequate.

Justin
Justin
Sr Embedded Software Engineer i USA
Verifierad LinkedIn-användare
Datormjukvara, 501-1 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Confluence For the (Easy) Win

4,0 för 6 månader sedan

Fördelar:

Confluence has become the defacto wiki tool for most of the companies that I've worked with. The barrier to entry is super simple and VERY easy to setup (either Enterprise deployment or in the Cloud). Either way, most engineers I know these days are very familiar with Confluence. There are also a ton of plugins and enhanced features that you can bolt onto Confluence which make it robust and scalable.

Nackdelar:

There are a few things I don't like about Confluence: 1. The search functionality is a bit... wonky (?) to use... they try to load predictive results, which don't open in a new page automatically, it takes too long to load sometimes and if you press 'enter' and don't wait for the predictive results to load it takes you to entirely new page where the results have to load again. Also if you try to search before the JS has fully loaded the search doesn't work, takes your focus away. This means I have to be very slow when using the search feature and it easily frustrates me. 2. They advertise all these awesome plugins and support widgets, which cost a ton of money, but they only apply at the space level, not an individual account level. I'd be more inclined to buy stuff if I could also apply it to my personal Confluence account and take it with me. There are features like enhanced project management, and task management, and charting, and RTF features that I want, but the last two organizations LOCK THIS DOWN and getting a plugin installed is like moving heaven and earth. 3. Im a web dev and an embedded systems engineer. I like to touch things. Confluence can be a bit locked down sometimes and regid in the HTML5 layouts and JS run on page. I wish I could be an 'advanced user' and just make the changes within page. But I cannot. Im stuck with the one size fits all. All of that said, they are gripes of a dev, but otherwise the wiki space is pretty fantastic. I use it daily!

Övervägda alternativ: Microsoft SharePoint, Google Sites, Google Docs och Azure DevOps Services

Anledningar att byta till Confluence: The price + feature set met the needs of everyone.

Hossein
Senior Product Designer i Tyskland
Datormjukvara, 1 001-5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Keep everything in one place, best KMS in software projects!

4,0 för 7 månader sedan

Kommentarer: We are using Confluence for more than 4 years and in multiple projects and compnaes. I can say this too is awesome and although still have lots of space for improvement, but the current version is truly reliable for enterprise-level companies.

Fördelar:

Easy to use and high integration level with other Atlassian tools is the most interesting part of Confluence. There are more powerful software out there, but none of them has this integration level in a full bundle that Atlassian offers.

Nackdelar:

Managing tables (with a huge amount of data) is not easy here, so usually, we prefer to attach excel files, but if it was more powerful in managing sheets, definitely we like it more!

Övervägda alternativ: Notion

Anledningar att välja Confluence: Better document and file management system, Higher access level management system. Better price and very better ease of use.

Tidigare programvara: Google Drive

Anledningar att byta till Confluence: Better integration with other Atlassian tools that we use during our daily work in the company.

Verifierad recensent
Quality Assurance Engineer i Indien
Verifierad LinkedIn-användare
Informationstjänster, 11-50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Life saver for software projects

5,0 för 8 månader sedan

Kommentarer: I have been using confluence every day for the last five years and I love how efficient and easy confluence is to use. It allows you to organize your pages into different spaces according to your needs and has an amazing set of tools for content editing. I remember before we used to store our data in JIRA cards or in MS word everything was just all over the place without any management. Now confluence is our one-stop solution for all our documentation needs. Using confluence we have all our content in one place and well organized

Fördelar:

Confluence is the most useful documentation tool of all time. It allows you to have all your documents in one place and not only that but it organizes them so very well. The number of tools it provides for editing a document is just amazing, something that is missing in all other documentation tools. The customizable templates are very useful too. I love adding images and videos to my documents, arranging the texts in blocks or tables, highlighting the important notes, etc. Confluence lets me do all of this. I also like how it allows collaboration of multiple people and highlights the contributors.

Nackdelar:

I did not find any cons in the product itself but I would like to see better support service for confluence

Charles
Charles
Account Manager i USA
Verifierad LinkedIn-användare
Transport / lastbil / järnväg, 201-500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Good software, but not quite GREAT software.

4,0 för 8 månader sedan

Kommentarer: We needed a document/knowledge depository. We ended up using Confluence for Knowledge Depository, it had too many limitations and too expensive to integration to use for Document Management. It did the job for knowledge management, but was very similar in features and functionality to other products that do this as well. We tried to adapt it for Customer Success management and meeting note taking but many users found it too difficult to use it regularly and it became shelf ware for this purpose.

Fördelar:

I like the version control features of Confluence, it's very easy to use and visibly see changes. Being able to build account dashboards with tasks from various business reviews was also a nice feature though had some limitations.

Nackdelar:

The bullets formatting can be very frustrating and acts very strange sometimes. Confusing sign-in credentials for SSO when used with JIRA.

Övervägda alternativ: Google Sheets

Tidigare programvara: Notion

Anledningar att byta till Confluence: More features and customizability.

Rosy
Associate - People & Operarations i Indien
Personalavdelning, 11-50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Great to work with for a remote company

5,0 för 8 månader sedan

Kommentarer: We are a remote company, and we need all of our policies and processes in one place. Confluence has really helped us to solve this particular aspect, as now we can just put everything together in one document - the final user now don't have to keep navigating to multiple places in multiple platforms, as now everything is maintained in confluence.

Fördelar:

Since we work remotely, confluence is the main repository for our documents (I belong to the People & Ops team and we have a lot of policies and processes documents to maintain). Here is what I like the most about confluence: 1. I feel its a perfect combination of a word and a presentation file; you can be as creative as you want with your content with no length limit (like in a presentation file) 2. I absolutely love how we can create sections within the document - makes the whole document look absolutely organized 3. We also can create indexes like in books so it's very convenient to find any particular topic that we are looking for 4. Easy to create and share any document 5. If you are collaborating with multiple people on a document, it's very easy to assign a certain task to them using the tagging and action item feature 6. You get amazing options to complete your document - layouts, table, heading, alignment of text/images, emoji 7. Also if you have not tried the insert function yet, you are missing out a whole deal there - with so many options to choose from, this makes the document very very interactive

Nackdelar:

All the features in confluence are great. However, since I am also a user of the google sheet and word, the only pinch I feel - and this is about every time I use Confluence - is the lack of font to choose from. The default font is good as it makes the whole document look very professional. But for documents where we actually want to add more fun, I believe, we would definitely need more fonts :)

Verifierad recensent
Field Marketing Specialist i USA
Verifierad LinkedIn-användare
Elektrisk / elektronisk tillverkning, 5 001-10 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Content and document management are made easier using this tool

4,0 för 9 månader sedan

Kommentarer: New employees and colleagues in the same department can use Confluence to learn about specific procedures. As a result, it may not be the most efficient method for distributing information between departments. It's better suited to those who have a wide range of knowledge.

Fördelar:

Confluence has been used extensively by my team to keep track of and add new information to the knowledge base. It appears that we have done a good job of creating pages that provide the information new employees require. Small businesses can use the tool, but I believe it is better suited to larger ones. It's quick and easy to set up a wiki for your team. Real-time collaboration, complete version history, and automated change logs and diffs are all included. You can move and drop documents in the document tree with ease because each document has a unique URL. This is one of the most convenient methods for obtaining such a combination. Confluence integrates seamlessly with the other Atlassian products, making project and product management as simple as possible. This year has seen an explosion in the number of templates that are available to help you keep your documentation organized and easy to fill out. Useful, but sometimes you must look up exactly how to use macros. Confluence's macro documentation is extremely helpful.

Nackdelar:

If you don't have a lot of experience with wiki software, the editor can be difficult to work with. When it comes to macros and formatting settings, it can be difficult to know which tool is best for your project. It's difficult to organize a collection of articles, but that's to be expected. With the help of the software, you can organize your pages in a predetermined way. This is effective, but it necessitates a great deal of self-control as your familiarity with the software increases.

Giovanni
Document Analyst i Filippinerna
Internet, Egenföretagare
Har använt programvaran för: 2 + år
Recensentens källa

A wiki like software, Successful Tracking and Project Management

5,0 i fjol

Kommentarer: As mentioned in the title of my review, it's like a wiki version for the company's documents. I can easily find almost everything that I am looking for specially when tracking a document or checking for reference of hierarchy. It is the best solution for providing guide and solution documentation for my clients/customers.When I was still employed under an e-commerce company, we used confluence across most of our departments. It is very useful for finding information, reference for training because it serves as a knowledge base for our company's content. It can also be used as reference when checking metrics and product information within the company that is very important for the decision making of higher management.

Fördelar:

-No need to use multiple MS software like Ms Project, excel or even Word for documentation. Now I'm using a single tool for my Checklist, Requirement list, action plans, help guides, and testing strategies. -I like how it is integrated with JIRA which is also one of the main tools we use at work. All Jira dashboards are available within Confluence which allows documentation to be supported by task. -There are ready templates for creating different types of documents. There is an option to create hierarchy for documentation and link them to each other to avoid duplication.

Nackdelar:

-Right now, exporting of documents is only limited to Word and PDF file types. It would be better if there were more options. -Adding the option to customize forms would be a convenient feature. Instead of only having the pre-build forms. -It is also better if there will be more complex support for searching algorithms for discovery when searching, not just by typing the exact keyword

Verifierad recensent
Technical Operations Manager i Storbritannien
Verifierad LinkedIn-användare
Medicinska apparater, 11-50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Notes and Document Management for Pros

5,0 i fjol

Kommentarer: Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!

Fördelar:

Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.

Nackdelar:

Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.

Övervägda alternativ: Microsoft OneNote och Google Docs

Anledningar att välja Confluence: Confluence was cleaner and more agile with a clear collaborative value over other products.

Tidigare programvara: Asana, HubSpot CRM och Evernote Teams

Anledningar att byta till Confluence: The range of features, integration potential and ease of collaboration. The storage, navigation and organisation of Confluence sold it beyond any other product.

Zuhairah
Zuhairah
Marketing Communications Specialist i Malaysia
Verifierad LinkedIn-användare
Internet, 5 001-10 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Very flexible collaboration tools

4,0 för 2 år sedan

Kommentarer: Main issue that we have solved with this software is, sharing and giving access of document to certain user from various department. It help to protect the document and it will give insight if the document has been edited and the editor of the document.

Fördelar:

I really like that Confluence is very flexible in managing collaboration of documentation and task. Creating a document and stored it in the cloud storage provided by this platform make the sharing process of the document is very easy and flawless and the document will only circulated inside the software which add more security to the document.

Nackdelar:

The only thing that i have problem with this software is, the full text search is not properly constructed. Too many unrelated search result is returned and that mean it is not accurate. I need to scan the result manually to find the document that i need and that action is taking time and slowing me down.

Julián
Full-Stack developer i Frankrike
Finansiella tjänster, 2-10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Class-enterprise knowledge base software

5,0 för 2 år sedan

Kommentarer: The best thing I achieved using this software was to integrate the concept of knowledge base with my business logic, and it really helped because they have a great documentation for starters, and they don't just learn to use the platform, but the overall concept regarding documentation management.

Fördelar:

The best feature that this has is the extended Add-In marketplace. You can find the proper Add-In to express your ideas in the best way: Coding, Images or illustrations, animated gifs or videos, and even forms inside the documents and pages. From a user perspective, this is one on the easiest knowledge base software in the market, and also you have the bakcing of Atlassian. The process of the integration with our existing business logic was easy because we didn't have a strict knowledge base, but Confluence gave us the foundations to build one from scratch.

Nackdelar:

The export tools and options you have inside the platform are not good. The data isn't portable, so you can't migrate easily to another platform in case you want. The installation process was complex, but today, they stopped producing self-hosted applications, so you are obligated to use their cloud services, and it can be a problem if the company has a strict data policy, like restrictions in the phisycal storage of the data.

Övervägda alternativ: MediaWiki

Anledningar att byta till Confluence: It's easier to use from a end-user perspective. It stimulates the generation of the documentation inside the business.