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Arena QMS Recensioner

4,5 (78)

Om Arena QMS

Arenas QMS kopplar samman kvalitets- och produktprocesser för att förenkla regelefterlevnad och påskynda produktlanseringar.

Lär dig mer om Arena QMS

Fördelar:

User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support.

Nackdelar:

It's really hard for others to adapt on using and searching the tools of the software.

Betyg för Arena QMS

Medelpoäng

Enkel användning
4,1
Kundservice
4,3
Funktioner
4,3
Valuta för pengarna
4,1

Sannolikhet att rekommendera

8,1/ 10

Arena QMS har ett totalt betyg på 4,5 av 5 stjärnor baserat på 78 användarrecensioner på Capterra.

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Filtrera recensioner (78)

Akhilesh
Software Test Engineer i Indien
Verifierad LinkedIn-användare
Telekommunikation, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Helpful product for scaling up operations.

4,0 för 4 år sedan

Fördelar:

It has been very reliable in terms of service providing and quality management. The features of Arena QMS stand out in performance compared to rest of the products.

Nackdelar:

They are a bit on costlier side and have to show empathy during customer support.

Lao
Design Quality Engineer i USA
Medicinska apparater, 5 001‒10 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Feedback with my experience with use Arena QMS

5,0 i fjol

Kommentarer: Overall I like to use Arena QMS system for documentation process.

Fördelar:

Easy to use and easy to learn, powerful fast Search.

Nackdelar:

Search could be more easier and better filtering.

Svar för Arena, a PTC Business

i fjol

Hi Lao, Thanks for leaving us a review! We're glad to hear Arena QMS has been easy to use! We hear your feedback about the search function and appreciate your input. We'll share for consideration for future improvement.

Charles
Sr QC Analyst i USA
Bioteknologi, 201‒500 anställda
Har använt programvaran för: 1 + år
Recensentens källa

QMS is lacking

2,0 för 2 år sedan

Fördelar:

At least it is not a paper based system.

Nackdelar:

It is not user friendly at all. Searches are confusing, and notifications are confusing. Circulating documents through Arena is a hassle.

Luis Armando
Series Quality Management i Mexiko
Bil, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Arena Review

4,0 för 2 månader sedan

Kommentarer: I can learn from a variety of topics of interest in the industry

Fördelar:

The score system that will rate you with the other users of the platform.

Nackdelar:

There are a lot of links to follow and some are repetitive.

Svar för Arena, a PTC Business

förra veckan

Thank you for taking the time to leave us a review, Luis Armando! we're happy to hear Arena has been helpful for training and learning more about your industry

Courtney
Scientist i USA
Medicinska apparater, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Ease of Use for Users

5,0 i fjol

Kommentarer: Big improvement from our previous QMS system, smooth implementation from user perspective. Look forward to learning more about Arena.

Fördelar:

It's breadth of capabilities, customizing of Dashboard, ability to save search filters.

Nackdelar:

Not auto-populating in Dashboard fields. I.E. if you click into "Training", only recently visited Trainings appear, not necessarily all that are outstanding for the user.

Svar för Arena, a PTC Business

i fjol

Hi Courtney, thank you for taking the time to leave us a review! We're glad that you've found Arena QMS to be an improvement from your previous QMS system.

Maya
Mechanical Engineer i USA
Medicinska apparater, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Arena QMS Review

5,0 i fjol

Kommentarer: I like it a lot! I haven't had much experience with other QMS systems but Arena was mostly intuitive and I've helped improve our company's utilization of the various features.

Fördelar:

I like the ease of adding items to/from DCOs, implementing changes, document storage, and item creation.

Nackdelar:

Adding items to BOMs should be the same mechanism as adding to DCOs (can input multiple search queries then add all to BOM) some functions are harder to find intuitively (import/export functions or certain comparisons) so more free resources for workers on more advanced Arena activities would be great.

Svar för Arena, a PTC Business

i fjol

Hi Maya, thank you for letting us know more about your experience with Arena QMS! We're glad it's been intuitive so far and hope you continue to realize the benefits of using our solution.

Saikiran
NPI Engineer i USA
Maskin- eller industriteknik, 201‒500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

GOOD QMS with some issues to QAD

4,0 i fjol

Fördelar:

All documentation in one platform, Sorting and searching made easy

Nackdelar:

Work order and material sync up with other platforms is a problem and hassle to deal with

Svar för Arena, a PTC Business

i fjol

Hi Saikiran, Thank you for taking the time to review Arena QMS. Your feedback about the work order and material sync up is helpful, and we'll share this with the team. We're glad to hear that you've benefitted from the platform!

Chris
Sr. Quality Systems Manager i USA
Medicinska apparater, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Övervägda alternativ:

Arena QMS eval

5,0 för 7 månader sedan

Fördelar:

It is easy to implement and is very powerful.

Nackdelar:

The way licensing is setup. I would love it a lot more if it was priced per logged in user and not named user.

Svar för Arena, a PTC Business

för 5 månader sedan

Thank you for leaving us a review, Chris. We're happy to hear you find Arena QMS easy to implement and appreciate your feedback regarding licensing.

Harsh
Manufacturing Engineer i USA
Medicinska apparater, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Great one stop solution

4,0 i fjol

Fördelar:

Easy to use, great system for document lifecycle and document management.

Nackdelar:

Some documents tend to become buggy like formatting gets bad.

Svar för Arena, a PTC Business

i fjol

Hi Harsh, thank you for leaving us a review. We're happy to hear it's been easy to use and helpful for your document management.

Verifierad recensent
Verifierad LinkedIn-användare
Medicinska apparater, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Easy to Setup and Use

5,0 i fjol

Fördelar:

Easy to configure and usability has significantly improved over the years as well as improved validation. Also easy to link items for complete traceability

Nackdelar:

Some more flexibility for configuring the Quality world and updates.

Svar för Arena, a PTC Business

i fjol

Thank you for taking the time to review Arena QMS! We're glad it's been easy to set up and use. We appreciate your feedback regarding flexibility in the Quality world and will pass this to our team.

Paul
Scientist i USA
Bioteknologi, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Efficient System

5,0 i fjol

Kommentarer: I've enjoyed using the system for our needs.

Fördelar:

I appreciate the wide array of accessibility features for quality management.

Nackdelar:

I'd like more options available on home screens prior to being "recently used" items. Also, sometimes the search feature doesn't reset after going back to the home screen and uses the previous search word.

Svar för Arena, a PTC Business

i fjol

Hi Paul, Thank you for reviewing Arena QMS. We're glad it's been an efficient system to use for your organization and appreciate your feedback on our search feature.

Julien
Quality Manager i Schweiz
Medicinska apparater, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

A Game-Changing Solution

5,0 för 2 år sedan

Kommentarer: This is a huge tool to use for the product and regulatory requirements compliance and especially to prove this compliance to the authorities.

Fördelar:

The configuration possibilities that allows to complies with a Quality Management System.The compliance to the FDA requirements for records management, electronic signatures etc...

Nackdelar:

To improve the follow up of the actions, it should be useful to follow tasks individually in quality processes. e.g. Corrective and Preventives Actions

Svar för Arena, a PTC Business

för 2 år sedan

Hi Julien, Thanks for taking the time to leave us a review! We appreciate hearing your experience with our solution and are glad it's been helpful for your company.

jery
Maintenance Tech i USA
Medicinska apparater, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

From a User's Point of View

5,0 i fjol

Fördelar:

The interface is easy to navigate, and the servers seem to run well

Nackdelar:

No complaints, Arena QMS is well pretty well put together

Svar för Arena, a PTC Business

i fjol

Hi Jery, Thank you for reviewing Arena QMS! We're happy to hear it's been easy to navigate and that you've overall had a positive experience with our solution.

Maria
Senior Regulatory Specialist i USA
Medicinska apparater, 1 001‒5 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Less clicks

4,0 för 2 år sedan

Fördelar:

Less clicks to get to what you need to perform on my everyday duties. The tabs and options are easy to use and understandable.

Nackdelar:

Opening redlines and blacklines of a document can be tricky when reviewing.

Svar för Arena, a PTC Business

för 2 år sedan

Hi Maria, Thank you for reviewing Arena QMS. We're happy to hear you've had an overall positive experience with our solution and appreciate your feedback about opening redlines and blacklines.

Verifierad recensent
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 1 001‒5 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Helpful QMS

5,0 för 2 år sedan

Kommentarer: My over all experience has been good. I shall recommend.

Fördelar:

User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support

Nackdelar:

Users may find that the level of customization available in Arena QMS is insufficient for their specific organizational needs and workflows.

Svar för Arena, a PTC Business

för 2 år sedan

Thank you for reviewing Arena QMS! We're happy to hear your overall experience with our solution has been positive.

Verifierad recensent
Verifierad LinkedIn-användare
Datorhårdvara, 201‒500 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Very user friendly system

4,0 i fjol

Kommentarer: I like it so much

Fördelar:

Easy to navigate on different features and tools

Nackdelar:

I would like it to have more training capabilities

Svar för Arena, a PTC Business

i fjol

Thank you for taking the time to leave us a review! We're glad you've enjoyed using Arena QMS and find it easy to to use.

Karter
clinical holter technician i USA
Sjukhus och hälsovård, 10 000+ anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

love it

5,0 för 2 år sedan

Fördelar:

Arena is very easy to use and very user friendly.

Nackdelar:

The design seems very simple and basic, but it's not necessarily a bad thing.

Svar för Arena, a PTC Business

för 2 år sedan

Hi Karter, Thank you for leaving us a review! We're happy to hear Arena QMS has been easy to use and user friendly.

Srimallika
Software Test Engineer i USA
Medicinska apparater, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Test documentation Review for Medical Devices

4,0 för 4 år sedan

Kommentarer: Overall Arena is a great tool that eliminates paper and performs the transactions electronically and saves a lot of time for all the employees.

Fördelar:

Creation of items, uploading and routing for reviews are at high ease.

Nackdelar:

the searching query can be better because currently, we can only search with items that are definite. We need to remember them.

Svar för Arena, a PTC Business

för 4 år sedan

Srimallika, Thank you for your review of Arena QMS. We appreciate your feedback and are glad to hear to you are happy with the system. With regard to Search, we've made some great improvements with the latest release. Please reach out to your customer success coach for tips to improve your search experience.

Roget
Principal Engineer i USA
Bil, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Proud customer for fifteen years

4,0 för 8 år sedan

Kommentarer: For a decade and a half the various modules and services of Arena PLM have been at the hub of my engineering activities. At multiple companies and across several industries this software has been able to deliver powerful, enterprise level cloud-based lifecycle management solutions in a reliable and user friendly manner, and I am amazed by the quality of support. As far as I'm concerned, Arena is one of my core suites in ANY venture, the one quantity I can depend on because it just *works*.

Fördelar:

The sheer flexibility and ease of use, combined with a low barrier to entry and learning curve. Combine that with both desktop and mobile accessibility and you have a best-in-class offering.

Nackdelar:

There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that 1) there are workarounds for those missing elements that are functional, just not pretty and 2) Arena support has shown a clear track record of listening and responding to customer feedback, so I'm fairly confident I'll see those new addons someday.

Kapil
NPI Manager i USA
Elektrisk / elektronisk tillverkning, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Great PLM and BOM system that integrates well

5,0 för 4 år sedan

Kommentarer: Arena is a great tool for any company and makes it easy to share BOMs, parts, and lifecycle for entire product families.

Fördelar:

The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.

Nackdelar:

There is not much that I do not like. I think the module that could be improved is the Quality module to be more of a workflow, but it could also be that our use-case is not very standard.

Svar för Arena, a PTC Business

för 4 år sedan

Kapil, Thank you for your review of Arena QMS. We appreciate your feedback and are happy to hear you are so happy with the solution.

Brandon
Quality Admin i USA
Hälsa, välbefinnande och fitness, 10 000+ anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Admin/Doc Control Review

3,0 för 4 år sedan

Kommentarer: My overall experience is pretty good. I would prefer the training aspect and out of office to have more flexibility however.

Fördelar:

It works pretty well for processing change orders and searching is pretty simple.

Nackdelar:

There is no out of office function to pause training due dates for employees with an extended out of office. When I reached out to Arena support, I was told that there is no function for out of office and I was not given any timeline for when that function will be added. I have used MasterControl and when I have to change training due dates in Arena, there is no option to include a comment when I have to change a user's training due date. Mastercontrol asks for comments whenever you edit.

Svar för Arena, a PTC Business

för 4 år sedan

Hello Brandon, Thank you for your review of Arena QMS. We appreciate your feedback. We are hosting a customer event on Arena Training Management today. If you haven't registered it may be beneficial for you to attend or at least sign up to get the recording. Here is the link to register on the Arena Events platform. https://www.arenaevents.co/arena2020/events

kim
Director, Regulatory Affairs/Quality Assurance i USA
Medicinska apparater, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Excellent PLM System!

5,0 för 8 år sedan

Kommentarer: Going from an access database and manual ECO system to ARENA was a change that provided so many benefits. Our ECO turn around time decreased, we were able to make changes to parts and various BOMs quicker and easier. Changes made to parts/BOMs are fully traceable and the changes are available on ARENA via redlines.
The various quality modules provided us with a more streamlined approach to CAPAs, NMRs and Device Returns.
Our purchasing function has improved as access to necessary files is all provided via ARENA.
Overall the ARENA PLM System is very user friendly and a very powerful tool.

Fördelar:

The change module, items module, and quality module, ease of use, and customer service at ARENA

Nackdelar:

No cons at this time.

Bob
Senior Manufacturing Engineer i USA
Medicinska apparater, 10 000+ anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Arena QMS Features

4,0 för 4 år sedan

Fördelar:

Search options are very helpful; file associations are useful; BOM redline feature is very useful; being able to bookmark documents and the dashboard are also very useful features

Nackdelar:

Accessing some functions is neither obvious nor intuitive - for example being able to sign off as a document approver is not easily accessible

Svar för Arena, a PTC Business

för 4 år sedan

Hello Bob, Thank you for your review of Arena QMS. we value your input. Please reach out to your customer success coach at any time to discuss any processes you don't find intuitive. They can provide some guidance.

Simon
R&D Director i USA
Medicinska apparater, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Easy to use QMS software

4,0 för 4 år sedan

Fördelar:

User friendly, I have used other software before and Arena is the most user friendly one.

Nackdelar:

I have only started using Arena for 3 weeks (since I have joined this company) and I like it so far. Don't have any dislike yet.

Svar för Arena, a PTC Business

för 4 år sedan

Hello Simon, Welcome aboard as a new Arena QMS customer! We appreciate your positive feedback and sharing how user-friendly Arena is compared to other solutions you have used.

Marisa
Global Supply Manager i USA
Bil, 1 001‒5 000 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Arena QMS Review

5,0 för 4 år sedan

Kommentarer: User-friendly. As a person who has never used Arena, it was very easy to use and navigate with little training.

Fördelar:

Ability to compare BOM differences. Easy to track engineering changes/revisions

Nackdelar:

I have not had any issues using Arena QMS

Svar för Arena, a PTC Business

för 4 år sedan

Marisa, Thank you for your stellar review of Arena QMS! We appreciate you sharing your positive experience.