Odoo Recensioner

Complete set of business management software

Kommentarer: Odoo has helped us to automate our business process securely while leveraging more revenue.

Fördelar:

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Nackdelar:

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Övervägda alternativ: SAP S/4HANA Cloud, Zoho CRM och NetSuite

Anledningar att välja Odoo: Odoo can be implemented on-premise making it more reliable and secure.

Tidigare programvara: NetSuite

Anledningar att byta till Odoo: Odoo is open source and can be hosted on-premise making it best for growing business.

Do Not Purchase Directly From Odoo

Kommentarer: I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.

Fördelar:

The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.

Nackdelar:

Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.

Övervägda alternativ: NetSuite

Anledningar att välja Odoo: We outgrew Zoho.

Tidigare programvara: Zoho CRM

Anledningar att byta till Odoo: Compared to Netsuite, it was affordable and the rep assured us it would do all the things Netsuite would do.

Best CRM platform

Kommentarer: I have found that Odoo solves several problems in our company, especially by centralizing all management operations in a single platform. Thanks to Odoo, I save time by avoiding manual tasks and automating processes, which allows me to focus on higher value-added tasks. In addition, the easy customization of the platform allows me to meet the specific needs of our company while maintaining full control over our operations.

Fördelar:

As a user, I find Odoo to be a comprehensive and customizable platform for project management, accounting, human resources, sales, and marketing. The platform is easy to use and offers detailed reporting and analysis capabilities to help businesses make informed decisions in real time, which can improve their productivity, efficiency, and overall profitability.

Nackdelar:

As a user, I find that one of the main drawbacks of Odoo is the initial learning curve, which can be quite steep for beginners and requires extensive training to master all the features of the platform. Also, some features may not be suitable for all types of businesses, which can lead to additional costs for custom add-ons. Finally, customer support is sometimes slow to respond, which can lead to frustration and delays in resolving issues.

Odoo makes the employee management easy

Kommentarer: Odoo is a flexible suite of business management applications that is easy to use and offers many features. businesses can customize and configure the system to suit their specific requirements, Its intuitive user interface and automation of business processes make it a popular choice for companies seeking an all-in-one solution. Overall, I am very satisfied with Odoo.

Fördelar:

Odoo employee management simplifies the process of managing employees by providing a centralized platform for employee data management. It automates key processes such as onboarding, performance tracking, payroll, leave management, and time attendance, reducing the burden of manual data entry and minimizing the risk of errors.It provides real-time access to employee data, which allows managers to make informed decisions about workforce planning, resource allocation, and performance management. Odoo employee management streamlines the process of employee management, saves time and resources while improving accuracy; Furthermore, its easy integration process with businesses.

Nackdelar:

The system does not calculate the annual leave balance accurately according to the laws of the region in which you worked.

Best Business Management Tools

Kommentarer: Since we are still new to this product, we are still in a bit of struggling to tweak it and customize it based on what we need and how our office operates. But for sure, once we got use to it and fix all what needs to be done, i'm sure it will be a big help to our company.

Fördelar:

what we like about this Suite is it replaces all our old applications into like on stop shop solutions for our Accounts, HR, Billing and our Project managers.

Nackdelar:

What we are encountering now is a bit uneasy to modify sore features and we needs a lot of help from developer to adjust certain things to suite our needs.

Övervägda alternativ: SAP Business One

Anledningar att välja Odoo: we want to have one suite that will connect our Accounts department, HR and Projects Management team.

Anledningar att byta till Odoo: Flexibility and cost.

a software that has it all and is very versatile

Fördelar:

Odoo also offers a wide range of modules that can be easily integrated into a company's workflow, making it a versatile solution for businesses of all sizes

Nackdelar:

Upgrading to new versions of Odoo can be time-consuming and may require technical expertise, which can be a challenge for some users

Övervägda alternativ: HubSpot CRM

Anledningar att byta till Odoo: Odoo has a user-friendly interface that is easy to navigate and use. This can help businesses reduce the learning curve and increase user adoption.

Cheap open source ERP system

Kommentarer: We are still in the implementation stage, but we like Odoo very much now, it has many great features that will make our life easier.

Fördelar:

I like that Odoo is an open-source ERP system, I'm not a developer, but the developers in our company can do whatever we want to fulfill our needs. Also, Odoo is very easy to use and has an easy and user-friendly interface.

Nackdelar:

We are still implementing Odoo and didn't go through everything, but at this stage, we didn't find any problems with Odoo.

My perspective on the impact of Odoo on business management and decision making.

Kommentarer: Odoo has improved the efficiency in my business by automating processes and facilitating the flow of information between different areas. In addition, thanks to the integration of data in real time and the possibility of generating detailed reports, Odoo allows me to make informed decisions based on concrete data.

Fördelar:

The ability to select and install applications based on the specific needs of my business is one of the most outstanding features of Odoo. I love being able to tailor the system to my unique operations and processes. Furthermore, Odoo integrates all the applications in a cohesive way, which facilitates the flow of information between the different departments and functions of my business. This has improved efficiency and decision making in my company.

Nackdelar:

Sometimes I experience slow system performance, especially when many users are working simultaneously. This may be due to the cloud implementation or the version of Odoo you are using. Although the user interface is intuitive, some features and applications in Odoo can have a steeper learning curve. However, once this initial hurdle is overcome, the software becomes easier to use.

Not So Good for Website Development!

Kommentarer: My overall experience with Odoo is not good. The app works very slow, everytime we edit something on the landing page we need to save after each edit because this tool hangs a lot. The alignment is not good. Socials get disconnected automatically. For web design and development very less features are available, very limited types of blocks available to add. Templates are less. Color pallette is limited. No feature to add saved items. And a lot more to go!

Fördelar:

There is not much to like about ODOO so far. Although i still use it (Client's Need). The one thing which i like about Odoo is that it is simple, Formal, and IT based tool where we can manage our entire companies operations, website, product, socials all at one place.

Nackdelar:

I do not like odoo, very poor tool, a lot of development required. Primary thing is that it should work smoothly. It hangs/lags a lot. Nothing gets saved with single click. Uurrhhh!!

Great in

Kommentarer: I really wanted to like and use Odoo, but the support was lacking and the implementation was not intuitive.

Fördelar:

There seems to be a function for just about everything you need to run a small business.

Nackdelar:

The implementation is rough and the support is lacking. You're expected to hire 3rd party support for implementation so trying it out isn't really a viable option for most as you never really get the full effect.

Odoo for ERP, Supply chain, Manufacturing, trading, Ecommerece business

Kommentarer: We used it to streem line and for effective supply chain and finance, it helped us to determine those key factors, and we customisely made reports for performance of company aswell individiduals.
In supply chain, tradeoff and optimization between shortages and overstocking, cash to cash cycle inprovement made by analysing and bottle necks deteced by odoo.
Longterm pending cases, reporting, email notification for a abnormal or overdue, and over amount transactions helped us to manage finance on a well way specially when we were in crises.
Sourcing rather than manufacturing analyse by customize odoo, in costing and RFQ is wonderful.

Fördelar:

Easy installation, can be customize as per business scenario, wide support, business features, transaction are supported according to international business tactics. Almost every module available finance, invoicing, quality control, inventory, planning,manufacturing, MRP and DRP. The cross functionalities made odoo awesome, check and control over transactions, users is a powerful tool to control the business, available as Saas, local server aswell can be installed on custom domain. Speedy work, with better GUI, its best for large/medium industry. It perfectly supports Importing, exporting or migration from another ERP. Transactional control, tracing over network is available, secured platform for business. Android app is available, can be worked smartly on it. Purchasing control, Planning control, and inventory scenarios are purely designed on professional approach. Bottle necks, cycle time, EOQ can be configured on it, With configuration it can be run with optimistic, in future AI and automation it can be a advanced supply chain tool. For realtime tracking and tracing like Barcodes, QR codes are available to generate automatically/manually for batches and products.

Nackdelar:

Customization is not easier, with depth documentation is required, which is unfortunately is not publicised. Limited database server type, it's somehow difficult to configure with existing dedicated database server. Transaction uniqueness records like algorithm for hitting a specific transaction is not being created, i.e on refreshing or by going back values can be submitted twice. Some pages, do not display properly on android app, specially visuals.

Övervägda alternativ: SAP Business One

Anledningar att välja Odoo: less control over transactions, business volume and scenarios were not implemented in ERP.

Tidigare programvara: SAP Business One

Odoo - a business-oriented program.

Kommentarer: Odoo has a lot of positive aspects. The first is that it is more akin to a business development platform than an ERP. It is quite simple to build business logic on top of the Odoo "application server." Having said that, many excellent modules have already been written. And several modules are linked together.
The CRM module is fantastic. It helps you to manage your leads and prospects in a Sales funnel. Commercial Contacts may be monitored, and calls and messages to leads can be tracked. The "sort by last message" option offers you a good idea of when you should contact that lead again. You may also specify a "next step" date for possibilities.
The website builder is also excellent. Very user-friendly, and you create your website using graphical building pieces. The website builder also works with emails, which I use to create marketing emails. They also look wonderful.
The accounting section is also fairly comprehensive. You may immediately associate financial information, such as bills, with your customer. Dunning may be automatically implemented using rulesets. Odoo has comprehensive accounting capability in addition to invoicing (double ledger).
The HR feature is also useful for tracking your employees' vacation days and other information. You may also keep and categorize CVs for future jobs.

Fördelar:

Odoo ERP software offers a broad set of systems that serve each area of the firm, including accounting, project management, customer service, warehouse management, manufacturing supplies, and so on. Because the Odoo system is created in a modular structure, users may pick suitable apps from the app store and install them on the company's account. The Odoo system's hallmark is its over 10,000 support modules. Enterprises merely need to choose the relevant functionalities and eliminate the unneeded ones.

Nackdelar:

Odoo installation and setup are difficult. To understand this Odoo, you must have programming abilities. This can be irritating for your company since dealing with the installation problem requires time, effort, and, most importantly, money from your employees.

Misleading Functionality

Fördelar:

On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.

Nackdelar:

We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility. Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.

Beautiful face very bad customer service

Kommentarer: While I was analyzing the system the attention was incredible. I felt really very well taken care of, once I started having problems, the customer service and support area seemed to have lost all interest in us.

Fördelar:

The demo was amazing, incredible, I had an instant love for the tool, the low prices really excited me.

Nackdelar:

after years of use the migration was impossible and I had to change from software to another brand because I came to the conclusion that the slow support seemed to be guessing how to solve my problems

Övervägda alternativ: NetSuite

Anledningar att välja Odoo: Because migration was an impossible task, we did everything Odoo said had to be done, we even hired odoo.sh a few years before because they assured me that everything would work better, but it didn't, I felt really ripped off.

Anledningar att byta till Odoo: I chose odoo for price and level of service without asking for references to other companies, over time I realized that other companies like mine went through the same thing.

Odoo Hosted is Kewl

Kommentarer: I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.

Fördelar:

Odoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.

Nackdelar:

I don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).

Övervägda alternativ: QuickBooks Desktop Enterprise

Anledningar att välja Odoo: Wanted more features AND a better Web UI. In short, I wanted real ERP sioftware, but, still wanted ease of use.

Great ERP and the Cheapest of them all

Kommentarer: It is Great, Cheap, Easy to use, Easy to Setup, a Great ERP with a lot of things that you can change.

Fördelar:

It is very easy to use, you can see that the uSer Interface is done to be used by anyone, it is easy to setup, and in Timing against others, it is Awesome.

Nackdelar:

The Support is Slow, you need to wait a lot for something to be resolved (in Mexico).

Almost complete ERP for a fraction of other software

Kommentarer: From what I have seen so far, Odoo solved or at least helped the situation of every information/workflow related problem we threw at it.

Fördelar:

I could not think of any business function not covered by Odoo and it is done with elegance; there is no limit to what can be done with it and the subscription prices are reasonable.

Nackdelar:

There are some IT cost associated for implementation and configuration, that is if you want to fully utilize it. Also, I cannot understand why it cannot be purchased, is it because of GPL? but it is being sold as subscription!

Övervägda alternativ: Zoho CRM

Anledningar att välja Odoo: 1. User friendly for clients and their staff 2. Dimensional counterparty design 3. Import/export functions

Surveying was easy as pie, Thanks to Odoo!!

Kommentarer: Sometime, it takes more time to go with surveys, and gathering response from clients. Odoo has helped me in this regard. It's completely a time saver and cost efficient tool. Overall, Odoo manage to reinforce my office work and get the worked done in seemingly less time, creating happy clients and dedicated team at work.

Fördelar:

Odoo survey is the good option for quick start surveys. Before using it, I was in dilemma to choose the right software of my needs, and confused which one to choose, but with the help of capterra, I got to find the right one. The survey tool is a complete time saver, has pre-built questionnaire and other ready made stuffs to make your efficient and less time consuming.

Nackdelar:

Odoo survey is more than a basic, unlike similar platforms, just in case you may get puzzled working with it's integrated features, so if you're not used to, you might feel it as a complicated one but trust me you'll be habitual and going with the survey will be lot easier after you use it. If you're waiting for a perfect survey tool for your work, Odoo Survey is the best I could recommend for you. And Lastly -I am not sugarcoating, believe me, that's my word! Try it once, you will get to know its value.

DO NOT BUY SUPPORT PACK - Outside Source Help

Kommentarer: I would say this has been an overall average experience. The pros of this ERP system outweigh the very negative start to using this system, and I cannot stress enough to not deal with the Support Pack system as the level of talent of Odoo Project Managers is low. They will overcharge you and not really give you much more than anything you could have expected from a recent graduate out of a college.

Fördelar:

We loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.

Nackdelar:

I have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire. We began our Odoo integration just before COVID hit, and we had to stop the Odoo integration for a few months, only to be met with many hours being used on ODOO EMAILING US for updates on when we would come back. In the time spent with them implementing our systems to Odoo, they easily have dropped the ball so much with such low support that we had to hire a third party consultant to get this system up and running the way THEY MARKETED TO US and how we initially envisioned this working.

Övervägda alternativ: Zoho CRM, Salesforce Sales Cloud och HubSpot CRM

Tidigare programvara: monday.com

Extensive ERP for a small to medium sized business.

Kommentarer: Having everything in one app is the major benefit to me. I don't have to use different software for Sales and Purchases; for Contacts; fr Projects etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.

Fördelar:

Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few. I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store. Odoo uses Postgresql as database. It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own. Overall a very useful ERP.

Nackdelar:

I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql. Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much. Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting. I would also like to see more reporting options like traditional desktop apps. Customer support for the Community Edition are limited to the forums and some manuals for older editions.

Cool idea - Terrible PAID customer support - Buggy software

Kommentarer: Very frustrating. I'm used to working with Open Source platforms and expect no support from platform developers except forums and white papers. When I pay for support, I expect support. Odoo PAID customer service acts like they are donating their time. In short, unless you have a python coder on staff, do NOT use Odoo.

Fördelar:

*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/PHP and running a LAMP config server. Tons of features and full suite of integrated apps. But all of them are buggy and PAID customer support is terrible.

Nackdelar:

*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/Lite PHP and running a LAMP config server. Terrible customer support. I mean, really, really bad. Takes a week or more, if ever, to get email questions answered. When answered, I get responses like this. "Yes, you are right. That is broken. We might fix it in the next VERSION. Or, you can pay us extra to fix it in this version." Odoo customization cost base development fee plus $5per dev hour per month forever. So, a 20 hour CSS/HTML/JS customization would cost BASE, plus $100 per month FOREVER. Odoo.sh multi website platform is a nightmare from SEO pov. Out of the box themes are responsive, but rudimentary. Their ecommerce themes are very bad. Back office sales order process takes about 20 clicks to complete . POS systems have limited hardware options Adding inventory is multi-screen / excessive click function. Shipping apps don't work well. All non-tech staff HATE the platform. System generates excess volumes of emails that can't be turned off. Paid hosting doesn't support NON WWW domain names. I never saw that problem in 20 years of hosting websites! The list goes on, but there isn't enough space here to write all the problems with the PAID version with PAID customer support.

Reliable ERP that works for everyone

Kommentarer: Increase in efficiency of running my business by 60%

Fördelar:

8 years ago we were actively helping some of our customers implement SAP. I was researching on a better system that is affordable for small and medium business as well. I found OpenERP(Now Odoo) and give it as an R&D project for my team to learn. Seeing the ease and freedom, we implemented it for our business and partnered with Odoo and started providing it as one of our core services to manufacturing/Retail and Wholesale companies in the US and abroad. Main Pros are Base Opensource - Source Code available Modular Architecture Software doesn't dictate how you should run your business - highly customizable Availability of custom modules for almost every integration Availability of developers and implementation partners No Vendor Lock-in and unexpected 300% increase in license costs Affordable for 5 people business to large corporations Can be installed on highly secured private dedicated military grade servers for compliance

Nackdelar:

Documentation is scattered across different channels, needs to be centralized. Odoo is still a young company and has a long way to go compared to SAP, but they are working on it.

Improve customer service speed and training manuals and videos

Kommentarer: The software has the ability to do anything you want, but the process of customizing needs to be improved. If you are not very computer savvy, there is no way you could use this software or even think of ways to make it better. The customization team needs to take more of an assertive role with helping people figure out what they could do to improve their processes and their software. In addition, because it is so highly customizable, there needs to be top of the line customer service, which there isn't. There needs to be a tech support number to call at all times, because businesses are relying on your software. Right now if you put in a support claim, it takes 34-48 hours to receive a response and then there is so much back and forth, it usually takes 2 weeks to get anything resolved and in the business world, that is not acceptable. The customer service agents should pick up the phone after the first email, if they don't understand what is going on.

Fördelar:

Customizability

Nackdelar:

Difficult to learn and difficult to maintain without an IT department.

Regarding backend development.

Kommentarer: Overall experience with odoo is good. as per suggestion i would like to suggest that if odoo comes with more technical videos and content then it will increase odoo developers as in India there are many companies of odoo but compare to other technology odoo is less so to attract developers there has to be content from where developer can learn easilty currently in odoo website there is only functional videos no doubts that it helps developer bt for technicall there is only some pdfs or less content so odoo can come up with tehnical how to customise odoo as per customer requiremetns .

Fördelar:

It covers mostly everything related to many business. so we just have to customized it as per user's requirement.

Nackdelar:

as a developer when we are creating our customised module there are many areas where odoo needs to improve as per my review , one is to sometimes when we are working with custom module after changing some code many times it happen that while updating or installing new module in that databse that database get corrupted so we have to drop/delete dattabse and create new database . please note that when installing same module on new databse it will start working fine so there is no error by coding side . Second thing is when there is any error in py file sometimes it fails to give exact error. if i added new line it will give me error somewhere else part where there is no error here also i checked that where it is giving error is it true or not but it fails to display exact error instead it will give other error so i thinks in error odoo needs improvement.

ODOO cloud solution: convenient, fast implementation and strong support from ODOO implement team.

Kommentarer: ODOO cloud: hassle free solution for a company like ours that has no time to spend on managing IT infrastructure. We have improved not only our company efficiency, but have no a central repository of information for our users, speeding up access to the correct and complete information.

Fördelar:

The architecture of ODOO is really smart and has allows us to develop really customized solution, that were sometimes really complex as to meet our practical needs. ODOO team project management was really efficient and at the end cost effective. We have managed to migrated from an older own hosted version to ODOO cloud in a very short time, without disturbing our daily operation.

Nackdelar:

ODOO solution has a lot of features that are constantly evolving. Sometimes data structure seems to change from version to version and this may become confusing for the user, specially when functionalities are being impacted at the same time.