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Om Zoho Books

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Fördelar:

Incredibly good value for the price (way cheaper than Freshbooks/Quickbooks). Integrates well with the rest of the Zoho suite.

Nackdelar:

No matter how many times you call or email, no one follows up - and if they do it's certainly not in a timely manner.

Betyg för Zoho Books

Medelpoäng

Enkel användning
4,4
Kundservice
4,2
Funktioner
4,3
Valuta för pengarna
4,4

Sannolikhet att rekommendera

8,3/ 10

Zoho Books har ett totalt betyg på 4,4 av 5 stjärnor baserat på 658 användarrecensioner på Capterra.

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Filtrera recensioner (658)

Alfredo
Alfredo
Consultant i Panama
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Easy peasy accounting platform

4,0 för 6 månader sedan

Kommentarer: I’ve been using Zoho books for over a year successfully. I was able to easily migrate after a bad experience with quickbooks and from there been able to slightly customize it for my needs. I enjoy how it integrates with their expense tracker and with PayPal.

Fördelar:

Easy to use platform with all the basic features for accounting.

Nackdelar:

User interface can feel a bit dated at times which makes it a bit difficult to do frequent tasks.

Övervägda alternativ: Odoo

Anledningar att välja Zoho Books: My QB account was cancelled for undisclosed (by them) issues after asking for sensitive data using a Google Form! I couldn’t even recover my data, but at least they refunded a couple months “service”

Tidigare programvara: QuickBooks Online

Anledningar att byta till Zoho Books: At the time I only needed accounting and the pricing was more appealing.

Tania
Customer Service i USA
Konstruktion, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Good CRM and Books website.

5,0 för 5 månader sedan

Kommentarer: Zoho has been great so far. We have used Zoho for 4 years now. Really easy to use.

Fördelar:

Being able to convert sales orders to estimates and invoices.

Nackdelar:

Ther is not anything I don't like about it.

Övervägda alternativ: QuickBooks Enterprise

Anledningar att byta till Zoho Books: It is much easier to use than QuickBooks in my opinion.

Alicia
Accountant i Storbritannien
Bokföring, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Blocks you when you need it.

1,0 i fjol

Kommentarer: Currently, Zoho Books is not capable of handling volume entries. You will be blocked if you go too fast, as I do. Then you have to wait hours before you can get back in. I created several users to be able to do my work. Also, the batch import feature does not work, since it does not pick up the product code on multi-line invoices. Our pricing went up last year, but Zoho's recurring invoices didn't pick up the new pricing, and the customers were invoiced at the old price, which caused massive service problems. Because of this, we are moving to another software, and I cancelled the auto-renewal with Zoho. Our access was immediately blocked (despite paying for the remainder of the year in advance), and now nobody has access to our own accounting. Currently, there is no one available in support to assist us, so we are waiting for a callback. It's beyond frustrating. The system is terrible, and the support is even worse. I do not recommend Zoho to any company.

Fördelar:

It looks modern and intuitive. It has a sales portal that customers can access online and view their invoices and payments. That is the feature that sold the program to us.

Nackdelar:

The debit and credit side is the wrong way round as it follows the Indian system. For example, in the UK a sales balance of -£100 means that the customer owes £100 pounds and has to pay. In Zoho however, it means that the customer is in credit by £100 and would potentially need a refund. Blocks you if you type and click your mouse fast. There are problems with batch invoicing, and it takes a lot of time to review invoices one by one. The system does not extract more than 100 statements at a time. You really should find another system if your sales ledger is large.

Joe
CEO i USA
Bokföring, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Would be the top bookkeeping software with a few additional features

4,0 för 3 månader sedan

Kommentarer: It's an amazing software for those who don't have the 2 mentioned issues

Fördelar:

Price beats all other bookkeeping leaders. Features are amazing specifically client portal. Integration with CRM

Nackdelar:

Lack of Undeposited funds feature. Lack of sub-items

Phillip
President i USA
Maskin- eller industriteknik, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Great Software

5,0 i fjol

Kommentarer: I really enjoyed this software. It is must easier to use than most of its competitors. It is also having some of the best pricing vs performance that I have found.

Fördelar:

Zoho was very easy software to setup for someone who does not have a lot of experience. We used this software to mostly to track estimates. When estimates were approved and accepted by the customer it was simple to turn them into invoices.

Nackdelar:

Once you add certain items into the system they cannot be deleted. For example, if you accidently add a wrong item you will have to cancel it out on the books with another entry.

Övervägda alternativ: QuickBooks Online

Anledningar att välja Zoho Books: Price and availability. It was simple enough that we could use what we needed in the program.

Tidigare programvara: QuickBooks Online

Anledningar att byta till Zoho Books: The price and overall feel of the product.

DAMON
Director i Storbritannien
Marknadsföring och reklam, Egenföretagare
Har använt programvaran för: 1-5 månader
Recensentens källa

Moved from Zoho Invoice to Zoho Books

5,0 för 7 månader sedan

Kommentarer: Moved over to Zoho books from Zoho invoice to better manage my finances. Definitely worth the migration

Fördelar:

Marking the cost against my product items.

Nackdelar:

Uncleared notifications on the app that I just can’t seem to clear

Övervägda alternativ: QuickBooks Online

Anledningar att välja Zoho Books: To better understand my finances, for the reporting and to manage my expenses better.

Tidigare programvara: Zoho Invoice

Anledningar att byta till Zoho Books: I chose Zoho because of the simplicity of the Zoho suite of products.

Solomon
Project manager i USA
Informationsteknologi och tjänster, 1 001‒5 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

The Emperor and Eminent Financial Tool for our Company.

5,0 för 10 månader sedan

Fördelar:

The tool send us financial reports and profit as well as loss forms on time. It has the best interface to use for our accounting processes. The most amazing customer service is served to us. Very fast and quick in invoice processing.

Nackdelar:

It has delivered to our expectations and it has never disappointed.

Belal
CA i Indien
Bokföring, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Pathetic customer service

1,0 för 10 månader sedan

Kommentarer: Worst customer services there is no proper reply or information

Fördelar:

Product is ok but customer service is pathetic

Nackdelar:

The customer service is pathetic, we are running a CA firm and have almost 20 Zoho books subscription and login and one of the login as was asking an OTP we were not getting because the [sensitive content hidden] is travelling and OTP is going to only mobile number not to email hence raised the ticket and the team keep saying that the accounts team is working but we did not receive any resolution they wasted a whole day and did not resolve this. the ticket ID is [sensitive content hidden].

Connor
Brokerage Operations Associate i Kanada
Finansiella tjänster, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Fantastic for Invoicing

5,0 för 5 månader sedan

Kommentarer: We have used Zoho Books to manage and send invoices for a few years now. It has kept us very organized with our payment collection process.

Fördelar:

The invoices module in Zoho Books and very well laid out and easy to use for people who are new to these kinds of platforms.

Nackdelar:

The payment processing application that we use is currently not integrated with Zoho Books which creates a bit more manual work for us.

Mathu
Accountant i Indien
Verifierad LinkedIn-användare
Mattillverkning, 2‒10 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

Good impressive product.

4,0 för 9 månader sedan

Kommentarer: Very much satisfied with this product. I belive it is some thing worth investing.

Fördelar:

It has got lots of good features and seems very robust. Overall I liked it pretty much. It has got a vast range of invoice templates and is customization seems pretty easy. Also they got their own software for most of the business use cases which could be easily integrated with this one.

Nackdelar:

I had a look at their community page and many of the answers are not quite understandable, which makes me little bit suspicious about their customer support.

Dedre
Dedre
Owner i Sydafrika
Verifierad LinkedIn-användare
Konsthantverk, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Very powerful accounting platform

4,0 för 2 år sedan

Kommentarer: Zoho Books is helping our small business with financial reporting and keeping track of our income and expenses. Due to the fact that you can manager all financially transactions within your dashboard, including invoicing and billing, makes this a valuable product for our business that saves time and money.

Fördelar:

Zoho Books is an excellent option for your company's bookkeeping and accounting. Invoicing and billing is done in the dashboard, reporting on income, expenditure and payables are separated and even financial reconciliations can be actioned automatically. You can create Price Lists easily to share to your customers based on your products/services you are selling.Financial reports are done automatically so you don't have to do a manual recon every month.

Nackdelar:

There are limitations in terms of online payment gateways depending on your country of origin, but they do offer all major gateways.Invoice templates are basic but it does provide all the relevant information that you need.

Addison
Solution Architect i USA
Finansiella tjänster, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Time & Expense Tracking Solution

5,0 i fjol

Fördelar:

Availability of mobile application is what I like most since I am able to track time and expense on projects on the go.

Nackdelar:

I currently face zero errors when using ZB.

Shobhna
Support specialist i Indien
Kundservice, 501‒1 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

I really had a amazing journey with Zoho books.

5,0 för 7 månader sedan

Kommentarer: I would say it's good as it is easy to navigate with affordable pricing plans. It provides timely updates about the features. Also they have a wonderful customer support.

Fördelar:

It has a very easy user interface and I really like the accessibility of using it on phone.

Nackdelar:

There is nothing that I don't like but yes the feature of budget and forecasting can be improved as it requires some advanced feature.

Tanveer
Human Resource Manager i USA
Utbildningsförvaltning, 1 001‒5 000 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Zoho Books: An Online Accounting Solution that Meets Our Needs

5,0 för 11 månader sedan

Fördelar:

I like the exceptional features of Zoho Books. Zoho Books meets our needs because it has been a reliable online accounting software.

Nackdelar:

Zoho Books is reliable and flawless. I do not dislike Zoho Books at all.

Cassandra
Remedial Massage Therapist i Australien
Alternativ medicin, Egenföretagare
Har använt programvaran för: 2 + år
Recensentens källa

User friendly

5,0 för 9 månader sedan

Fördelar:

The app is so easy to use, it's simple and takes the stress out of book work.

Nackdelar:

There are no cons for my business needs, I love the app.

Lydia
Blow Mold Operator i Kenya
Verifierad LinkedIn-användare
Plast, 501‒1 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Have a vision of caution in accounting with Zoho Books.

5,0 i fjol

Kommentarer: The overall experience we have had with Zoho Books is one for the records. This amazing product introduced us into a modern and more accurate way of accounting and taking care of our finances. With Zoho Books, it gets clear how money moves in and out and this allows us to know our financial health and performance.

Fördelar:

Zoho Books allows to become accountable for our money by giving us transparency on how money is being spent. It uses automations which allows us to eliminate the manual entry work and reduce the dependency on the repetitive tasks. It has the simplest reporting tool that gives us valuable financial insights about our financial health. The billing tools are very useful and they makes invoicing so simple. It allows us to create branded invoices for our clients and sharing them with the clients is easy, secure and fast.

Nackdelar:

Am very delighted how Zoho Books is yet to gives us any cons. It has been working superbly well for us.

Danya
Manager i Jamaica
Transport / lastbil / järnväg, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Using Zoho Books

4,0 för 4 månader sedan

Fördelar:

It is very interactive. The availability of a free plan A good alternative to other major accounting software. Excellent customer portal Easy to use

Nackdelar:

Maximum users should be more than 10 A better support

Samuel
Finance Director i USA
Sjukhus och hälsovård, 201‒500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

The Perfect Accounting Solution For Business

5,0 i fjol

Kommentarer: Zoho Books is a go to solution and has been very helpful when it comes to all matters accounting

Fördelar:

First, it is an easy to understand accounting solution It makes online accounting easy It makes invoicing and purchasing easy It makes handling accounts payable easy

Nackdelar:

While using Zoho Books, my experience has been amazing. It has some great features and not a single issue or missing feature

sakhara
consultant i Storbritannien
Bokföring, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Zoho Books offers many benefits, there are a few drawbacks

5,0 i fjol

Fördelar:

For managing invoices, tracking expenses, or reconciling bank transactions, the user-friendly design ensures a seamless experience. Seamless Integration allowing for easy data synchronization and enhanced functionality.

Nackdelar:

Customer support limitations in terms of responsiveness and availability.

Svar för Zoho

för 10 månader sedan

Hello Sakhara. Thanks for reviewing us. Glad you are having a good experience with Zoho Books. We will work on our limitations and promise to offer you a better experience going forward.

Verifierad recensent
Verifierad LinkedIn-användare
Kundservice, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Streamlining Business Operations with Zoho Books: A Game-Changer for Efficient Invoicing and Contact

5,0 för 2 år sedan

Fördelar:

Prior to joining this company, we relied on self-coded solutions for various tasks, including invoice generation and template design, all within our own database. This approach required significant time and effort whenever we needed to introduce new features or implement controls, even though similar solutions already existed in the market at a reasonable price.Transitioning to Zoho Books:We made the decision to switch to Zoho Books, and the entire process was incredibly smooth. I simply created an account, configured our company details, and utilized the standard invoice template, making minor adjustments to resemble our previous format.Contact Management:Importing our contacts into Zoho Books was a breeze and took approximately 10 minutes. I downloaded an Excel file from our database and effortlessly imported all the necessary information.Invoicing:Creating new invoices proved to be just as simple as managing contacts. By uploading an Excel file, the system automatically matched the invoices with the appropriate contacts (if desired). You can even save them as drafts for further review, and once ready, send them out in bulk.

Nackdelar:

Initially, when we first started using Zoho Books, there was no feature available to automatically create contacts if they didn't already exist while uploading new invoices. However, I'm pleased to say that this has since been improved, and it now works flawlessly for us!

Mohamed
Mohamed
Accounting i Egypten
Verifierad LinkedIn-användare
Bokföring, 501‒1 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

review zoho Books

5,0 för 2 år sedan

Kommentarer: Very good experience, I am really excited

Fördelar:

It facilitates the work of financial flows, and it also facilitates the work of reports and follow-up of the business. It is very good

Nackdelar:

No, not in the form Because I really like this program

Hassan
Director i Uganda
Evenemangstjänster, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Customer

5,0 i fjol

Kommentarer: Business get feedback or review from clients on zoho Books

Fördelar:

Zoho Books' customer portal helps to check if the customer viewed the invoice sent to them.

Nackdelar:

Zoho Books save time because allow customers to pay the invoice in one place hence I feel its simplity.

Dan
Manager i Uganda
Datormjukvara, Egenföretagare
Har använt programvaran för: Gratis provperiod
Recensentens källa

Very wonderful tool

5,0 i fjol

Fördelar:

It is very good for small business accounting service with a clean professional look

Nackdelar:

It is requires coding abilities to automate most of its features

monica
program manager i Uganda
Ideell organisationsledning, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

business and organizational accounting application to try

5,0 för 2 år sedan

Kommentarer: its had saved me a lot of work since for recuring transaction is just money to them

Fördelar:

i like the ability to store all recurring orders to process all these kinds of transactions. Sending payments reminders through mails is my best with the application

Nackdelar:

the application is very hard to master mostly on how to handle recurring payments within your organization

James
executive director i Uganda
Medborgerlig-och social organisation, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

best accounting and taxing application for business

5,0 för 2 år sedan

Kommentarer: its has eased my work at office since i can also send invoices using it

Fördelar:

i use Zoho books to balance so business books, I like the availability of the application on both Android and IOS devices, it's simple to use and the interface is so friendly

Nackdelar:

the application is doing well for me just that sometimes its too low when updating it