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Filecamp Recensioner

4,7 (107)

Om Filecamp

Programvara för digital kapitalförvaltning och mediabibliotek i en enda integrerad, säker och kostnadseffektiv lösning. Obegränsat antal användare för alla abonnemang.

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Fördelar:

I value most how easy to use the software is. Also, it's really convenient when it comes to sharing files both inside and outside our organization which was most important to me.

Nackdelar:

The layout is the main concern, as all the pictures are lumped together in a folder, generally with small preview images, so it can be tough to tell which is which when navigating around.

Betyg för Filecamp

Medelpoäng

Enkel användning
4,6
Kundservice
4,7
Funktioner
4,5
Valuta för pengarna
4,8

Sannolikhet att rekommendera

9,0/ 10

Filecamp har ett totalt betyg på <span class="">4,7</span> av 5 stjärnor baserat på <span class="">107</span> användarrecensioner på Capterra.

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Filtrera recensioner (107)

Hiran
Hiran
Mechanical Engineer i Indien
Verifierad LinkedIn-användare
Olja och energi, 10 000+ anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

A formal file and media sharing tool for an enterprise.

4,0 för 4 år sedan

Fördelar:

A formal sharing tool the user can upload, manage and share the file with the other file camp users. It's a simple, quick and easy cloud storage solution. The user can create a folder and upload the folders which keep the information organized. The user can add a description to the file so that other users get the information about the file. The user can use tags to the file which help to find a particular file quickly. The user can download the original uploaded file with lower resolution files. The file camp allows the enterprise to add its company branding and titling. The user can set a custom theme for the user interface. The application is available in Android, Windows, Mac and website version.

Nackdelar:

The subscription plan is pricey for small enterprises, would have introduced custom subscription plans. In-person, webinar training support is not available. Customer support should improve the response time and resolution of the issues. The user interface should improve the simplification of the options.

Svar för Filecamp

för 3 år sedan

Thanks Hiran. Your feedback is noted!

Seth
Marketing Director i USA
Konstruktion, 501‒1 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Övervägda alternativ:

Excellent Product

5,0 för 5 år sedan

Kommentarer: Been a very positive experience. No high pressure sales. No high implementation costs. We were able to try out the software and get it up and running within a couple hours. Uploading large batches of files is efficient in terms of time to complete. Been a great overall experience.

Fördelar:

The price point for the product is spot on. We are using it to manage a library of over 3,000 images, videos and graphic files. It's been easily implemented and adapted within our organization. Setup can be done in an hour. No high pressure sales as with other products.

Nackdelar:

Would love to see the ability to enlarge images in the grid view for easier browsing. Would also love to see the ability to check a box to make an image the folder icon instead of having to resize and upload.

Svar för Filecamp

för 5 år sedan

Thanks. We are constantly trying to improve the UI and UX. Thanks for your feedback! :)

Thomas
Content Provider i Kanada
Har använt programvaran för: 1 + år
Recensentens källa

Poor Mobile experience, Mixed browser compatibility, Minimalist UI, Buggy

2,0 för 8 år sedan

Kommentarer: Not many, it works but not naturally. Lot of work arounds. Constantly educating clients how to use the software.

Fördelar:

Has most of the features I need. Uploading is easy. Has the tagging functions and ability to add users.

Nackdelar:

The features don't all work well or are not well implemented. No real search function, poor mobile performance. Been having buggy performance lately. Informing users of new galleries or selects or other changes is nearly non existent, users can be notified when files are added to a folder but it just lists the file names in an email. It should rather show a preview of the images added and send them their login credentials to view it or make logins for clients easier.

Svar för Filecamp

för 8 år sedan

Hi Thomas We are currently working on Filecamp v4 (gigantic update!) which will address the issues you have experienced! Other headlines are; new user interface, better performance, full mobile/touch compatibility, folder upload, FTP mount, easier user management, advanced search features, improved online proofing/commenting, more notification options, bulk adding of tags, more metadata options, auto-tags, custom pages ... and a lot more. The good news is that Filecamp v4 will be awesome!!! The bad news is that it will probably take us another 5-7 months before we can release it, and I hope you can wait. Do reach out to me if you have any questions. Best regards, Jesper Faurby co-founder Filecamp.com

Philip
Photographer i Belgien
Fotografi, Egenföretagare
Har använt programvaran för: 1 + år
Recensentens källa

Good business solution for easy file sharing with clients

5,0 för 4 år sedan

Fördelar:

What I like most about Filecamp is how I can share files with my clients through secure links that can be set to be temporary. This way the clients don't need to log-in or make an account and I can just share the links through an email template within Filecamp. As a photographer another thing of importance is the ability for clients to preview shared files.

Nackdelar:

Filecamp has the option for a branded white label file sharing. This means that all your client sees is your own business without any references to Filecamp. But the 'white label' option could still be made better if there was the possibility to change the wording (manually or automatically in a language of choice) in any of the UI that the client see. This is important for non-English businesses in order to have a true white label experience.

Svar för Filecamp

för 3 år sedan

Thanks Philip. I can confirm that a multi-lingual version is on our roadmap. Stay tuned!

michael
Director of Research i USA
Sjukhus och hälsovård, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Övervägda alternativ:

Only File Sharing Service That Does What We Want

4,0 för 5 år sedan

Kommentarer: this is the only service that we could find that does what we wanted. they perfectly fit our need. Also, they are a great company. As we were awaiting their upgrade for much longer than originally anticipated, they gave us their service FOR FREE for like 6 or 8 months. Now that is great service.

Fördelar:

Love that you can customize thumbnails for folders. Feels very customized to users, which is exactly what we wanted. this was the only service that did what we wanted (custom thumbnails, white labeling, etc.)

Nackdelar:

I wish the interface was a little bit more elegant. Also, I wish they give more storage for the price we pay. Finally, I wish they had an app for mobile.

Svar för Filecamp

för 5 år sedan

Thanks for sticking with us, Michael :)

Lea
Project Admin Assistant i Kanada
Arkitektur och planering, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Great FTP SITe

5,0 för 5 år sedan

Kommentarer: Allows a repository for the most current documents to be easily accessible and revisions tracked.

Fördelar:

Our architects and technologists can easily organize projects and make drawings and documents quickly accessible to all stakeholders. From an admin point of view it's easy to manage people, folders and password.

Nackdelar:

Nothing comes to mind at this time. The software functions as you would need it to.

Svar för Filecamp

för 5 år sedan

Hi Lea. Good to hear. Thanks!

Saad
Digital Marketing Manager i Kanada
Möbler, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Simple and Budget Friendly file share and DRM system.

4,0 för 3 år sedan

Fördelar:

Easy to use solution that is priced competitively.

Nackdelar:

The UX is outdated and should be updated.

Svar för Filecamp

för 3 år sedan

Thanks for your feedback, Saad. We are working on a UX update ... so stay tuned!

Joel
Marketing Specialist i Australien
Medicinska apparater, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Övervägda alternativ:

Fantastic budget Digital Asset Management platform

5,0 för 4 år sedan

Kommentarer: Very very good. The customer service is fantastic and I can say without a doubt that this product has been a great success for us.

Fördelar:

This software is a fantastic option if you need a budget Digital Asset Management but still with a very professional look and feel. Some of the best features is the granular access control for users, unlimited users (don't have to pay per seat which is a must for us!), and white label branding control.

Nackdelar:

The access control for folders and files is not quite granular enough, automatic emails are very limited when it comes to formatting etc, managing users can become complex.

Svar för Filecamp

för 4 år sedan

Thanks a lot, Joel

Betsy
Senior Design Production Manager i USA
Marknadsundersökning, 51‒200 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Övervägda alternativ:

Great File Manager for the money

4,0 för 5 år sedan

Kommentarer: This is a great repository for all our image files. We can categorize based on project type and image styles, etc. The customer service is EXCEPTIONAL. When I have had a question (big or small), I have gotten an immediate response...literally within a few minutes...and it is always a very detailed, helpful answer.

Fördelar:

I appreciate the ease of use, both in setting up the platform for my company and the interface/search capabilities for our users. Now our staff can locate image files on their own. It is helpful too, that we can add to our storage limits on the fly if needed.

Nackdelar:

The uploading and tagging is a bit clunky...but it has already been improved since we started using FileCamp, and is easier than before.

Svar för Filecamp

för 4 år sedan

Thanks a lot, Betsy. Great to have you on board.

Ryan
Director of Marketing i USA
Marknadsföring och reklam, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Övervägda alternativ:

I did my research, and this is the best DAM for your money

5,0 för 5 år sedan

Kommentarer: It's been great - I've had to reach out to customer service with questions a few times, and each time I received a timely response back from the co-founder himself.

Fördelar:

Ease-of-use is a big one - for me, having a capable software with many features is important but also being able to quickly find something / upload new files is just as important, and Filecamp has figured that process out.

Nackdelar:

Honestly, I don't have a complaint. I work in a field that is historically not tech-savvy, so the only issue I've had is getting people to utilize the software vs. asking me to do it for them. This has nothing to do with Filecamp, just human nature.

Svar för Filecamp

för 5 år sedan

Thanks Ryan!

Helen
Project Officer i Australien
Miljötjänster, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Filecamp as a content manager

5,0 för 2 år sedan

Kommentarer: This is a great product for storing and managing files - our organisation uses it for images and other media content. It accommodates multiple users and allows sharing in a well-organised layout.

Fördelar:

The product is easy to use and manage, with very little time needed to learn about the system. UX is very intuitive and files are well presented and organised. The AI tagging feature is pretty good.

Nackdelar:

It does have some issues with ease of use - for example you can't save files directly from an email or other program into Filecamp. Instead you have to save the files into Explorer and then into the site. The AI tagging option would also be greatly improved if you could apply it over all photos in one folder as well.

Svar för Filecamp

i fjol

Thanks, Helen🙏You can actually apply auto-tags to all photos in a folder. Read more: https://filecamp.com/support/auto-tags/#bulk-auto-tag

Jasmine
CSR Supervisor i USA
Tryck, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

The BEST DAM and Review Software for your Buck!

5,0 för 5 år sedan

Kommentarer: This is the best experience I've had with a software company. When I was searching for a product I liked several but all had a couple things here or there that didn't work. Filecamp hit just about everything we needed for online proofing software. They gave us a wonderful free trial and our staff and customers all quickly fell in love with this new way of proofing and not having to hunt down emails. [SENSITIVE CONTENT HIDDEN], is extremely involved and has personally responded to me many, many times with feedback I've given or on the very very rare occasion that there was a technical issue. I'm a huge fan and would recommend FileCamp to anyone needing Digital Asset Management or a Digital Proofing System!

Fördelar:

We are a signage company that prints thousands of unique signs for different customers, events and festivals across the US. Due to the high amount of customer proofs that need to be approved, we found all other alternates were extremely expensive for our small business as you had to pay by the proof rather than by overall storage. FileCamp allows us to upload the many proofs that the customer's need to review, keep them organized by department and allow users access to only approve their departments signage. Prior to filecamp we did all proofing through email which generated an abundance of emails that we constantly had to search through. Now it's cut and dry, the customer gets notified when their proof is uploaded, they can review and make comments right on the proof and request revisions that the artist immediately sees and can start to work on. Also, as far as software goes, I can say this program has had the least amount of downtime from any program I've ever used. They are on top of the tech.

Nackdelar:

I don't love some of the changes from the old version to the new. THE LABELS are way way too small in the new version, a tiny little dot that when you have several labels and colors similar they are impossible to tell apart. I don't like that to see the proof history you have to go click on each prior proof. This should be kept as a lot, with text separators on the proof versions. However very minute things that may be fixed in the future the team tells me!

Svar för Filecamp

för 5 år sedan

Thanks, Jasmine. We really value your feedback!

PIERRE
Studio Director i Kanada
Marknadsföring och reklam, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Good product

4,0 för 5 år sedan

Kommentarer: Unreasonable Studios (UNR) is unarguably a massive content-making production house that creates, masters and catalogs assets on a privately protected server not accessible to our partner agencies and clients. UNR currently houses over 50 photoshoots consisting of over thousands of images, hundreds of logos and fonts and numerous master product shots. We also own hundreds of stock templates and royalty-free images. Departments within the partner agency, especially accounts and creative, constantly request the assets described above from UNR. So much time is spent searching and sending and exporting files in different formats back and forth. Sometimes these assets are repeated for the same people. UNR assets are only assets if colleagues can efficiently access and use them. The idea is to open up the asset vaults that will help account people send assets to their clients without a 3rd person involved. The creative teams will have access to assets 24/7 when they are working on pitches, presentations or creative layouts. Clients can also be given controlled access to the assets when needed. For example, after photoshoots, the agency and clients can get instant access to photos when they are uploaded to the DAM. The endless back and forth of reviewing photos over email is clunky and does not elegantly present our work professionally.

Fördelar:

User interface is great Easy to learn and navigate Features work great.

Nackdelar:

The load time of the pages takes too long. No thumbnails previews for large PSD files. I prefer the old labeling rather than the dots. It is easy to read APPROVED or NEW PROOF or whatever the label is then to try to remember what the colour represents. Especially when you have multiple label sets. Drag and drop to move files would be amazing. The commenting tool is weak. It needs more features, like circling or highlighting.

Alessandro
Architect i Tyskland
Arkitektur och planering, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

filecamp for creatives

5,0 för 2 år sedan

Kommentarer: it helped to tremendously improve the process of planning in our office. the whole team and the clients get immediate access to up-to-date documents

Fördelar:

easy and elegant appearance, corporate design, easy of use

Nackdelar:

user notification management is somehow confusing. I would welcome a central management for this issue

Svar för Filecamp

för 2 år sedan

Thanks Alessandro!

Michael
Pkg. Design / CAD i USA
Förpackningar och containers, 201‒500 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Filecamp is THE best deal for Digital Asset Management

5,0 för 4 år sedan

Kommentarer: We now have a centralized and managed place where digital assets can reside and we can control who has access to what. It's a tool that is used by multiple departments, yet each one can have their own area of control. It also replaced the file sharing service that we used, Filecamp handles it all for us.

Fördelar:

Filecamp is very affordable, yet offers a lot of great features. I've been pushing my company to take the plunge into Filecamp for a couple of years. We've looked at other options, but for our needs, they were just too expensive. Filecamp is a great balance of cost effective and power. For our purposes, it's a perfect fit.

Nackdelar:

I suggest that metadata is added to the files, before they are uploaded to Filecamp. While there is a method to add it there, it's a little clunky, due to the nature of the web interface. Not really an issue with Filecamp, in my opinion, just doing the right job with the right tool. Add your metadata while still in your desktop application or use a tool like Adobe Bridge to do it right.

Svar för Filecamp

i fjol

Thanks Michael :)

Brian
Prepress Specialist i USA
Tryck, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Easy, easy, easy, what every customer wants.

5,0 för 2 år sedan

Kommentarer: We needed a file sharing software that was simple, easy to use, easily scaleable and cost effective.

Fördelar:

Our customers don't get harassed about signing up for a paid account.

Nackdelar:

Sometimes our customers have had problems dragging and dropping files.

Svar för Filecamp

för 2 år sedan

Thanks for your input, Brian!

Verifierad recensent
Verifierad LinkedIn-användare
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

An affordable option for file sharing that is more customizable/brandable than Google Drive

4,0 för 5 år sedan

Kommentarer: We've just completed our free trial and will be converting to a paid account. We were unsure as to whether this solution would simply duplicate what we're doing in Google Drive, but the customization and notification features have convinced us to sign on.

Fördelar:

I like the ability to set up branded file sharing areas for each of my clients. I also like the ability to offer different download sizes, as well as email notifications when new files are added (as far as I know, notifications are still not a feature in Google Drive, or if it is, it's nearly impossible to figure out how).

Nackdelar:

Some of the user interface features are a bit outdated. The platform would be more familiar to users (aka easier to use) if things like the "previous / next" and lightbox exit links were more in line with current trending design.

Svar för Filecamp

för 5 år sedan

Hi there, Happy to announce that we have just improved large preview interface with previous/next arrows + better zoom-, full-screen-, and print options :) You can follow all updates here: https://filecamp.com/release-notes/

Morgan
Project Manager i USA
Allmän säkerhet, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Filecamp Adds Value to Organizations

5,0 för 5 år sedan

Fördelar:

Filecamp has been instrumental in the organization of our company's media collection (logos, photographs, videos, and literature). What I love about Filecamp is number 1: that it works! And number 2: that it is incredibly easy to use for both administrators and users. The design is simple, intuitive to navigate, and customizable. We didn't realize how badly we needed Filecamp until we started using it. The creators seem to be truly invested in the success of their product.

Nackdelar:

We had a slight difficulty integrating Filecamp's user requests into our email security process. Filecamp rapidly responded to our concerns, devoted a significant amount of time, and completely resolved the issue for us.

Svar för Filecamp

för 5 år sedan

Thanks, Morgan. Great to have you!

Paul
Director i Storbritannien
Sjukhus och hälsovård, 2‒10 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Fantastic tool for our business

5,0 för 5 år sedan

Fördelar:

It is very flexible with many features I never thought I even needed.

Nackdelar:

There are few issues I have found withe the software, however I would like it, when I am uploading new files for the ability to just drag and drop anywhere rather than have to open a dialogue box to do so. Not a biggie, but would make workflow a lot faster.

Svar för Filecamp

för 5 år sedan

Thanks a lot! Easier drag and drop upload is already on the roadmap and will be implemented soon.

Bobbi
Application Support Analyst i USA
Informationsteknologi och tjänster, 1 001‒5 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Works well for our needs

5,0 för 3 år sedan

Fördelar:

FileCamp does exactly what we need it to do, in terms of being able to securely share files internally and externally. It is easy to set up, learn, and use, and the supporting documentation is good. Customer support is email only, but their responses have been timely and effective.

Nackdelar:

No real cons from my perspective. I do have a small list of "nice-to-have" administrative options I would like to see in future releases, and have shared that information with Customer Support.

Svar för Filecamp

för 3 år sedan

Hi Bobbi Yes, and many thanks for your feedback! Highly appreciated!

Hans
Researcher i Kina
Utbildningsförvaltning, 201‒500 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Filecamp - Extremely Satisfactorily Product

5,0 för 4 år sedan

Kommentarer: My overall experience is highly positive and am very satisfied with the product. I highly recommend it to others.

Fördelar:

Very well designed interface that’s easy to use and professional appearance that’s easy customizable in a user friendly way.

Nackdelar:

I would like to be able to have the ability to have live chat conversations with users and receive notifications when I receive an instant message or when a user uploads something to the platform.

Svar för Filecamp

för 3 år sedan

Thanks, Hans! Great to have you on board. Live chat within Filecamp is not a feature request we have heard of before and is therefore not likely to be implemented in near future, sorry.

Tim
Digital Manager i Australien
Grossist, 11‒50 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Good compromise on price/functionality for small business

5,0 för 5 år sedan

Kommentarer: we joined before the current version, it was lacking a little but all that functionality was added in the current version plus it got easier to use.

Fördelar:

ease of use, features and the price options

Nackdelar:

for the price i think it has all the needed features. Ideally being able to put active/inactive dates on iamges to show/hide them and possibly a way to archve expired images off filecamp to save space.

Svar för Filecamp

för 5 år sedan

Thanks! You can set expiry dates on your files and choose to have expired files automatically moved to your trash. Read more: https://filecamp.com/support/general-settings/

Verifierad recensent
Verifierad LinkedIn-användare
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Really like Filecamp

5,0 för 5 år sedan

Kommentarer: Easy and cost-effective online management of marketing collateral and other digital assets, for internal and external use

Fördelar:

Ease of use Features Value for money Tech support

Nackdelar:

There's nothing I dislike about Filecamp

Svar för Filecamp

för 5 år sedan

Thanks!

Kathy
Marcom Mgr i USA
Elektrisk / elektronisk tillverkning, 501‒1 000 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Filecamp Simco-Ion, Technology Group

5,0 för 4 år sedan

Kommentarer: This will be a good tool for our channel partners, distributors and reps to get access to our images, docs, videos, etc.

Fördelar:

The ease of use, functionality, easy to learn, bulk action tool.

Nackdelar:

Permissions might be an issue for some users.

Svar för Filecamp

för 4 år sedan

Thanks Kathy :)

Michael
Sales Partner i Storbritannien
Design, 11‒50 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Recommended

4,0 för 4 år sedan

Kommentarer: We are still loading and tagging new images so not fully set up yet although in daily use. Set up, payment and loading is fairly straightforward and we are expecting it will be a good benefit to our business for the daily using of the system.

Fördelar:

This software offered a great location for our image storage and had great sorting/tagging/search functions as well as file sharing capability.

Nackdelar:

Search function through tags is a bit clumsy but ok once you learn the rules.

Svar för Filecamp

för 4 år sedan

Thanks Michael!