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Brevo Recensioner

4,6 (2 655)

Om Brevo

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Fördelar:

Relative ease of use and good integration with other software we use.

Nackdelar:

Initially it was hard to configure the dedicated IP but it was due to our lack of knowledge in IT and misunderstanding with our web host provider.

Betyg för Brevo

Medelpoäng

Enkel användning
4,5
Kundservice
4,5
Funktioner
4,5
Valuta för pengarna
4,5

Sannolikhet att rekommendera

8,7/ 10

Brevo har ett totalt betyg på 4,6 av 5 stjärnor baserat på 2 655 användarrecensioner på Capterra.

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Filtrera recensioner (2 655)

Asish
Asish
Digital Marketing Specialist i Indien
Verifierad LinkedIn-användare
Mat och dryck, 201‒500 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Reliable Email Marketing Tool with Room for Improvement

5,0 förra veckan Nytt

Kommentarer: I've been using Brevo for about 6 months now, and it's been pretty solid for our email marketing needs. The learning curve wasn't too steep, and their customer support has been helpful whenever I got stuck. The pricing is reasonable for what you get, and I like that they include SMS marketing too, even though I haven't used it much. Not perfect, but definitely gets the job done.

Fördelar:

The best thing about Brevo is how easy it is to send bulk emails without them landing in spam. I really love their drag-and-drop editor - it made creating newsletters so much simpler than I expected. Their automation features also saved me tons of time, especially for welcome emails and birthday messages to my customers.

Nackdelar:

Sometimes the platform can be a bit slow to load, which gets frustrating when I'm trying to quickly edit a campaign. I also wish they had more template options - the existing ones are good, but I find myself having to customize them quite a bit to get the look I want.

Jett
Content Director i USA
Turistföretag, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Brevo Has Simplified My Business Communcation!

5,0 för 2 månader sedan Nytt

Kommentarer: Very positive for the most part. I had a brief issue with my account being suspended after sending my first campaign. However, once I clarified how my contacts were gathered and explained the nature of my business, everything was understood and I haven't had an issue with suspension since.

Fördelar:

This platform allows me to send my business correspondace freely without any interferance. It allows me to quickly schedule campaigns and target groups.

Nackdelar:

I think the email designer could be a little more user friendly. I find that it glitches and freezes frequently. I also feel like that designer is rigid and doesn't allow for completely free design abilities.

Susan
manager i Indonesien
Programutveckling, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Not too happy

1,0 förra veckan Nytt

Kommentarer: Disappointed as we thought we could work with Brevo.

Fördelar:

Interface was good. Has some easy to use features.

Nackdelar:

We've been in business for over 30 years and are trying to migrate across from Mailchimp. Not getting any easy help from Brevo.

Talatcan
Marketing Director i Kanada
Utbildningsförvaltning, 51‒200 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Long way to go for the products

2,0 för 3 månader sedan

Kommentarer: It has been very challenging to do simple tasks.

Fördelar:

The price is okay. The support team always picks up the phone without long waiting times. (they should be trained technical part of the system more because always end up creating a ticket.)

Nackdelar:

Trying to offer 360 marketing tools but only trying... Products are being launched without being fully ready and the support team is not even aware of features of new products as well. The CRM is missing very crucial elements such as automatically connecting the contact in the CRM, it needs to be manually assigned. Not having a proper plugin for WordPress. Users cannot submit their form to trigger the automation system. Sometimes works, sometimes doesn't. So many other things that I can't put all here.

Himanshu
Senior Software Developer i Indien
Informationsteknologi och tjänster, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Affordable Marketing Solutions For Businesses

4,0 för 2 månader sedan Nytt

Kommentarer: My experience is Brevo is very good. I have used it in my last project where we needed sms provider. It worked very well for us.

Fördelar:

1- Brevo combines email marketing with SMS campaigns, with this we can reach our users through multiple channels from a single platform. 2-It supports multiple languages, which makes it suitable for international business. 3- Affordable Pricing.

Nackdelar:

1-Brevo offers email template, But they are basic compared to some competitors.

Amy
Owner i Nederländerna
Marknadsföring och reklam, Egenföretagare
Har använt programvaran för: 1-5 månader
Recensentens källa

Really good price-quality ratio

5,0 förra veckan Nytt

Kommentarer: Brevo offers a very good price-quality ratio. You get quite a few features for the monthly costs, making Brevo a great solution if you’re looking for a new email software program. The support team responds very quickly and provides good assistance. Initially, our collaboration with Brevo was a bit rocky because our account kept getting frozen for security reasons, which was quite frustrating for us. Fortunately, we were assigned a dedicated contact person who helped us resolve the suspensions within a few hours until the technical department fixed the issue. Since then, everything has gone smoothly, and we are still very happy with our switch from Mailerlite to Brevo. I particularly appreciate the look and feel of the program, and I enjoy working with it.

Fördelar:

- Professional customer service that responds quickly - Nice look and feel of the program - Marketing automation features are sufficient for small business owners - The price is perfectly fine, especially for the quality you receive

Nackdelar:

- At first, our account was suspended 10 times without any reason, which was very frustrating; luckily, that's been resolved now. - In some cases, there can be delays while creating email campaigns. Fortunately, logging back in helps with that.

Maggie
CEO, Business and Leadership Coach and Consultant i Kanada
Professionell träning och coaching, Egenföretagare
Har använt programvaran för: 2 + år
Recensentens källa

Great, robust and simple to use platform

5,0 för 2 veckor sedan Nytt

Kommentarer: Great platform, amazing support. I have been successfully using it for a few years now with minimal issues. I often recommend it to my clients too!

Fördelar:

Easy to use, flexible, high deliverability, and I can create beautiful e-mail to my list. Plus it has built in AI to help you write better subject lines for example.

Nackdelar:

The scheduler for e-mails in in European Time Zone and I am on North America EST - so I need to do mental math each time LOL. I have adjusted my time zone in the general settings but I don't think it up-dated in the scheduler.

Gina
Owner - what don't I do.... i Storbritannien
Sjukhus och hälsovård, 2‒10 anställda
Har använt programvaran för: 1-5 månader
Recensentens källa

Not a great start but time will tell

4,0 för 2 veckor sedan Nytt

Kommentarer: Not a great start but the customer service was quick to respond. The functionality has kept me so time will tell if it is worth the extra cost

Fördelar:

Extra functionality offered compared to other systems

Nackdelar:

that the subscriber limit was not obvious so when looking you think its just the volume of emails sent that is the limiting factor and the most important the fact you can not sign up without selecting automatic upgrades if you go over the set limits... so when you think the limiting factor is just the emails.... you get upgraded without warning.... not very welcoming

Cumie
Owner-Director i Spanien
Musik, Egenföretagare
Har använt programvaran för: 2 + år
Recensentens källa

great pricing, fast support

5,0 för 2 veckor sedan Nytt

Kommentarer: I will continue to use Brevo for the foreseeable future.

Fördelar:

Brevo offers really good pricing. Their customer service team replies quickly. I've tried many different platforms over the years and I am happiest with Brevo.

Nackdelar:

Their platform is mostly intuitive / user-friendly, but there are a couple things could be even more so. No doubt they'll continue to perfect their functions.

Verifierad recensent
Verifierad LinkedIn-användare
Informationsteknologi och tjänster, 11‒50 anställda
Har använt programvaran för: Gratis provperiod
Recensentens källa

An affordable email marketing and CRM

4,0 för 3 veckor sedan Nytt

Kommentarer: It is best of for easy to use drag and drop for email campaigns

Fördelar:

It offers drag and drop for creating email campaigns.

Nackdelar:

Basic tools are easy to learn but workflows and integration may require time.

Renan
Renan
Founder i Brasilien
Verifierad LinkedIn-användare
Hälsa, välbefinnande och fitness, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Övervägda alternativ:

Best choice for woocommerce stores

4,0 för 5 månader sedan

Kommentarer: My overall experience with Brevo has been excellent. It’s the best CRM platform I've used for WooCommerce. I’ve noticed significant improvements and evolution in the platform since its days as Sendinblue, making it even more powerful and user-friendly.

Fördelar:

What I like most about Brevo is the unlimited contacts, the ease of segmentation, and the excellent e-commerce data integration, which works really well as part of a CRM.

Nackdelar:

I like least about Brevo is the loading of unnecessary resources in e-commerce, the lack of clarity about the billing process, and the limited automation features for push notifications. Additionally, some features that could be available in the Pro plan, especially those related to e-commerce, are only offered in the more expensive plan.

Gabe
SEO Consultant i USA
Internet, 11‒50 anställda
Har använt programvaran för: 2 + år
Recensentens källa

My digital wingman for smart newsletters and automation.

5,0 för 5 månader sedan

Kommentarer: Above all, this tool has made the creation and management of our newsletter campaigns much easier. No time wasted and it is more accurate.

Fördelar:

Brevo simply delivers. Whether it's about launching a newsletter campaign or managing complex automations. The user interface is so intuitive that even the newest of users can find their way around immediately. When it comes to automation, Brevo really won me over.

Nackdelar:

As much as I appreciate Brevo, there are a few things that need improvement. The learning curve for some of the more advanced features should not be underestimated. It would be great if you were given a little more guidance with more complex tasks.

Bibor
CEO i Kroatien
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Great, needs to proceed as such in the future

5,0 för 4 månader sedan

Kommentarer: Generally very positive. I'd like to see the ecommerce section functionality expanded more.

Fördelar:

The newsletter editor, and the UI in general is clean and functional. If there are implemented features, they are usually comprehensive.

Nackdelar:

I'm not exactly sure if Brevo follows the needs of us, its users, when introducing new features. There are more e-mail oriented features that would be welcome. For example, darkmode e-mail client management.

Alex
CEO i Spanien
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Easiest and best tool to use for beginners, agencies and personal brands.

4,0 för 4 månader sedan

Kommentarer: Very good, its a fair pricing system. The Desktopapp is never down or lagging.
Overall one software in our techstack we dont think of changing and actually dont compare. Brevo always brings out new stuff you need.

Fördelar:

Ease of use of the product is the best. Brevo is the easiest to learn and use for non-technical people. Creating Campaigns through the multiple channels is great and the email campaigns templates are create. A lot of freedom to create and also with the Audience Creation super easy. We manage multiple clients and our own newsletter all in one brevo account.

Nackdelar:

The Automations / Workflows and native Integrations could be better. We mostly do everything with Zapier but it would be nice to have more direct integrations and use Brevo even easier with our techstack.

Magdalena
Head of Programs and Operational Development i Kroatien
E-lärande, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Very good, will continue using.

5,0 för 4 månader sedan

Kommentarer: Very good, efficient and detailed. I have no problems with campaign managing.

Fördelar:

Simplicity is what I like best. It is very user friendly.

Nackdelar:

Pricing, I wish there were more options for non-profits.

Bryan
E-Commerce Manager i USA
Bil, 51‒200 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Brevo - Everything in one place.

5,0 för 10 månader sedan

Kommentarer: It was much, much more affordable for our needs than other similar solutions we looked at. The Conversations Chat module allows us to add chat messaging from Facebook, Instagram, and Email. This allows all our staff to use one interface for all messaging and to spread out the workload to all staff.

Fördelar:

We use Brevo for our email marketing and contact lists as well as the Conversation module that adds a Chat feature to our company website.

Nackdelar:

Regarding the Conversation module, I really want more high-level controls to monitor and manage our sales team who all use Brevo to digitally interact with our customer base.

Christopher
Marketing i Tyskland
Detaljhandel, 51‒200 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

Övervägda alternativ:

Perfect email marketing software for medium-sized company with design in focus

4,0 för 7 månader sedan

Kommentarer: We switched from Campaign Monitor to Brevo and are more than happy with this step. I took less than a week to set everything up and even without long training the team was able to send their first campaign. Thank you!

Fördelar:

I like the ease of use so that we can concentrate on design. Every technical aspect as delivery and spam prevention is managed by Brevo in the background and we can just use the software. Moreover I really like the backend-layout – by no means outdated. Thank you for developing the free shopware plugin. As a medium-sized company we rely on well integrated solutions and do not have a big budget for individual programming.

Nackdelar:

EU privacy laws are complex and difficult to understand. As Brevo was founded in Europe, France I wish there would be a little more support/training or even software/cookie-solutions in this direction.

Paulo
Consultor i Portugal
Ledningsrådgivare, Egenföretagare
Har använt programvaran för: 6-12 månader
Recensentens källa

Affordable, User-Friendly, and Efficient: My Positive Experience with Brevo

5,0 för 6 månader sedan

Kommentarer: My experience with Brevo has been extremely positive. From the start, I was impressed by the platform's competitive pricing, which offers excellent value, especially for small businesses like mine. The ease of use was another highlight; the intuitive interface allowed me to start creating and managing campaigns quickly, without any prior technical experience. Additionally, the ability to schedule campaigns efficiently helped me automate and optimize my marketing efforts, ensuring that messages reached the right audience at the ideal time.

Fördelar:

Interface is very easy to use, the price is quite competitive, and it includes advanced automation.

Nackdelar:

The email campaign editor could include more features, and the advanced automation features are not very easy to learn.

Alexander
Owner i Storbritannien
Mediaproduktion, Egenföretagare
Har använt programvaran för: 6-12 månader
Recensentens källa

Övervägda alternativ:

Great Free Email option

5,0 för 2 månader sedan

Kommentarer: I'm quite happy with Brevo, and will continue using it.

Fördelar:

The editor is easy to use and looks great. I can quickly use templates to put together emails. Pricing is reasonable.

Nackdelar:

It has been difficult to use a custom domain with Brevo, it seemed to have deliverability issues. Also the way lists are organized is a bit odd.

Armin
Armin
Founder and CEO i Frankrike
Verifierad LinkedIn-användare
Marknadsföring och reklam, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

One of the BEST Email Marketing Tools EVER!

5,0 för 5 månader sedan

Kommentarer: I've loved every minute I've spent on Brevo. My business has grown because of Brevo. Everything is easy to use, fast, and reliable.

Fördelar:

Brevo (previously Sendinblue) is a fantastic automation builder. I loved how detailed you can go in your automations and create the most personalized feel for your audience.

Nackdelar:

So far, well, NOTHING! I've found nothing that I didn't like in Brevo!

Beatricia
Sales Specialist i USA
Informationsteknologi och tjänster, 501‒1 000 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Impressive email campaign management tool

5,0 för 6 månader sedan

Kommentarer: With Brevo, we can quickly and easily create and send polished emails to large groups of recipients. It's fantastic to be able to sort the contact list by different criteria so you can send emails to the right people. It has other cool features that we don't use right now, but they're there. I can easily leverage communications across numerous channels by sharing your content on social media platforms like Facebook, LinkedIn, Twitter, etc. In addition to marketing and constituent communications, we use it for all other forms of email outreach.

Fördelar:

The ability to examine contact-specific metrics from email campaigns, such as who opened the email, who didn't, who clicked on the link, etc., is one of my favorite features of this platform. I can also see how well your campaign is doing because it automatically tracks its results. When it comes to email templates, you have a lot of choices. I like how easy it is to change the layout, color scheme, fonts and backgrounds. The interface is intuitive, and your work is saved in its current state if you need to pause in the middle of the process.

Nackdelar:

Creating an email may require some graphic design skills. Sometimes it's more trouble than it's worth to drag and drop a bunch of images into the template. The mobile responsiveness is amazing, but there is room for improvement.

Cyndi
Head of sales i Sydafrika
Detaljhandel, 201‒500 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Guaranteed best value. Saving more time and resources.

5,0 för 3 månader sedan

Kommentarer: Sending targeted email campaigns, exclusive offers and personalized recommendations to retain customers and increase customer lifetime value.

Fördelar:

Accurate and up-to-date services. Email campaigns based on customer data increases the relevance and effectiveness of our campaigns.

Nackdelar:

I have no cons. It is unique and nothing goes wrong when using it.

Elias
Elias
marketing and finance i USA
Verifierad LinkedIn-användare
Arkitektur och planering, 11‒50 anställda
Har använt programvaran för: 1 + år
Recensentens källa

Sales growth

4,0 för 5 månader sedan

Kommentarer: It raised marketing to another, more modern level where it helps increase sales and where each function makes it easy to work on each process and more with excellent results.

Fördelar:

It is a platform that has helped me to better manage sales with perfect follow-up to each client and more personalized attention. Email marketing has been key to sales growth where each campaign has been successful and well received by all clients. Its ease of use is what I liked most from the beginning because it was easy to learn all its functions correctly.

Nackdelar:

There is nothing wrong with Brevo, it has always been a good ally for me and I like all its features.

Lily
Sales Account Manager i Mexiko
Transport / lastbil / järnväg, 2‒10 anställda
Har använt programvaran för: 6-12 månader
Recensentens källa

A Must Have for Email Campaign Beginners

5,0 för 3 månader sedan

Kommentarer: I really liked the ability to create personalized campaigns with images and everything needed to make the message clear and engaging for potential clients.

Fördelar:

I used Brevo for sending bulk emails when I first started my position as a sales account manager, and it was incredibly helpful. The platform allows you to easily import existing client lists, and you get detailed reports on who opened your emails and who unsubscribed. This feature makes it much easier to track the performance of your campaigns and manage your results effectively

Nackdelar:

Honestly, I can’t recall anything I disliked. It was my first time using a tool like this, so everything felt quite new and innovative to me

Filipe
Co-owner i Portugal
Fritid, resor och turism, 2‒10 anställda
Har använt programvaran för: 2 + år
Recensentens källa

Very powerful marketing automations tool with incomparable campaign features.

5,0 för 6 månader sedan

Kommentarer: Elevate your business growth with Brevo,the all-in-one tool for managing your customer relationships.

Fördelar:

With Brevo you can easily manage and accelerate your revenue growth across the entire sales cycle. Brevo contains phenomenal features which makes things run smoothly and efficient. It offers multiple channel campaigns and marketing automations. They offer a superb customer service and their feedbacks is always on time and helpful.

Nackdelar:

In the first times of using it, I had some problems sending out targeted emails but everything else is amazing.