ScrapRight Recensioner

Excellent software, easy to use

Kommentarer: People in the support are very good, I'm so gratefull

Fördelar:

*Is so friendly with the new users *That it have a free demo *The material in the software its extensive, clarify all your doubts

Nackdelar:

*The weekend support is slower that the in the week *The admin funtions aretime consuming *Sometimes the system needs to reboot

ScrapRight- Review

Kommentarer: A++

Fördelar:

I like how easy the software is to use. Who doesn’t like mini iPads? Also the fact that if I need to express a concern or have a suggestion I can talk to the owner of ScrapRight. He and all his employees are there if you need them. Lastly, I like that the platform we use is cloud based so no bulky server.

Nackdelar:

On some things you try to do in the system you have to know the exact steps to take but once you become familiar with the system it’s easy peezy

Has a lot of great features

Kommentarer: Its easy to train people on scrapright

Fördelar:

It takes pictures of products, customers getting paid, place to store information.

Nackdelar:

The receivables is very time consuming. When your receiving payment from one company, I could have 15 bill of ladings on one check, you have to go into each bill of lading, correct the price, put the amount paid, check number. it would be nice to have the option to select multiple bill of ladings to one check payment entry. container tracking has a lot of issues, we allocate one, then pick it up, bring it back, make it available, then when it is shipped out again, allocate it again. it would be nice if the software worked to see how much and often that container was used, I notice it doesn't track it properly also the businesses, it would be nice to have different locations that are able to put on container tracking, it only wants to use what you have for the check, which is not good for tracking. there are drivers that I can't remove from the container tracking, due to a change that was made, so their names are there and they don't work here anymore. Any updates, maybe letting the customer know what changes were made, so you know what to expect, more tutorials so people learn more about scrapright. there is a seller/car image button, not sure what its for ?

Always there to help!

Kommentarer: We have had ScrapRight for about two years now and we are beyond pleased. We had a competitor previously and had nothing but issues. ScrapRight sent a person down to help train staff and set up equipment...... included in our purchase!

Fördelar:

The ability to chat or call someone and get solutions and answer quickly.

Nackdelar:

Some features are not available, specific to what our company needs, but manageable without them.

ScrapRight Recycling Software

Kommentarer: Fast response and call backs right away

Fördelar:

After 2 days of setting up software and hardware we were up and running with the fastest ticket times in the WEST!

Nackdelar:

I would say it was the least, the amount of configuration that was needed to get it up and customized for our particular company..

repair service

Fördelar:

the help and service is just fantastic and program are easy to us that i have to call for help with a problem a couple of months and problems are fixed super fast

Nackdelar:

having to request help with a problem but it is fixed very fast and proper

Scrapright

Kommentarer: Never had any issues with the Scrapright team they are always prompt with their response when you need help and quick to get it fixed

Fördelar:

Easy to use as well as easy to navigate and teach to new employees

Nackdelar:

I would say theres just too many counterparts for harwars with the set up but as long as you know how it all relays and works its good

A software program that could go from good to great with some simple tweaks

Fördelar:

It has made working at the scrap yard much easier. We have simplified many processes and no longer have to use physical tickets when dealing with customers so this can make things much faster - when the system is working properly.

Nackdelar:

There are small issues that need to be tweaked, the system often has issues that are frustrating and end up costing time. Simple issues such as failure to add tax and overlapping lines on invoices took over a month to fix. I have had the opportunity to use this software for several months on a scrap yard scale and now in an office and while it is getting better, I find I have to go back and check over everything to ensure that mistakes have not been made within the program. Errors have been made where payments were issued to customers erroneously.

Good Software Solution for small to medium businesses

Kommentarer: Great support team at ScrapRight, however, there is no support outside of their business hours.

Fördelar:

Software is easy to use and interface is simple and friendly, it must be since where it is used, the users are not tech-savvy. The software is updated regularly by the ScrapRight team.

Nackdelar:

Requires regular maintenance, such as restarting certain services. The automated scripts and maintenance tasks are not doing sufficient job. I am sure its a configuration/setup thing that can be easily resolved.

Very easy to Navigate

Kommentarer: Tracking of inventory made our life a lot easier

Fördelar:

Tracking of inventory is awesome. Being able to see what's in Finished goods and what's in the whip.

Nackdelar:

Looking up material via inventory seems like it could be made simpler. Scrap right uses numbers but yet you can't look material up by number code

Problem solving.

Kommentarer: It was pleasant and my issues were resolved timely and efficiently

Fördelar:

[sensitive content hidden] helped me before business hours to get my ticketing issue resolved. She was top notch and she deserves recognition.

Nackdelar:

I haven’t really experienced any things I could say that I like least

Great way to stay organized

Kommentarer: I can't imagine running our business without Scrapright. It's made daily business so much easier. The customer service is excellent. Anytime I have a question or problem they respond within the hour and have a solution for me.

Fördelar:

It prevents a lot of mistakes to happen from human error. It saves us time by generating a ticket and doing the math that by the time the customer comes to the window they are already paid and taken care of. I like how you can make the program to fit your needs as far as different commodities and prices for specific customers.

Nackdelar:

Using the Ipad on the road. You have to be connected to wifi in order to log in. Then when you go on the road and try to use the printer it only prints "weight" ticket. Sometimes when you don't have wifi the ticket gets lost. I understand the ticket isn't connected remotely and it's supposed to sync when you hit wifi, it doesn't on occasion.

The Good, the Bad, the Ugly

Fördelar:

Very efficient for paying out our Scrap customers.

Nackdelar:

Does not input Accounts Payable into our QuickBooks. Disconnects from our QuickBooks regularly. The license scanner doesn't always work. The Inventory is slow.

My Personal Experience

Kommentarer: We were recently with a company that we literally had issues with DAILY. I don’t mean like one or two, I mean like we hardly even got to use the system we paid for each month! Since getting with ScrapRight, it’s been SUCH A BLESSING, & the customer service has been exceptionally AMAZING!!! I’d recommend them to EVERYONE that wanted a low cost, AFFECTIVE way to run their business simple, professional, EXTREMELY great customer service, and never have to worry after hours what the day will bring come tomorrow!

Fördelar:

It’s extremely easy to learn, use as well as to teach our employees! Even those not so efficient in English comprehends this!

Nackdelar:

There is absolutely NOTHING I’d say negative!!

ScrapRight Review

Fördelar:

Tracking inventory, create packing list & invoice

Nackdelar:

Unable to print batch of cheque. The next cheque number does not follow the next number of first one. It would assign a completely different straight number. Therefore cheques have to be printed one by one.

Few bugs for a new system, over all faster and keeps you compliant.

Kommentarer: Makes sure you are legal and compliant, that's worth the world to me in this business.

Fördelar:

Once a customers info is put in, its easy to find and fast getting them in and out. The pictures of the customers and commodities make it easy to see what was bought and who from.

Nackdelar:

Still a few bugs to work out and you must have fast internet for the system to work properly. Sometimes you have to double check the customer is getting everything they brought in and make sure it not on someone else's ticket.

Decent software

Kommentarer: Customer service is either super quick or rather delayed.

Fördelar:

ScrapRight is easy to learn and use. It allows you to meet the requirements set forth by the government for the scrapping industry.

Nackdelar:

Needs some minor updates. Such as the ability to sort lists differently and go back to previous screens without starting over.

Happy with our purchase, customer service really makes the package.

Kommentarer: Customer support, we were having a hard time with our previous company.

Fördelar:

Ease of use, but I like the service availability and quick response. We depend on Scrapright for our daily operation if it goes down we cannot function effectively.

Nackdelar:

Sometimes it locks up. Some of the admin functions are time consuming. It would be nice to change all prices then hit save rather than having to change 1 at a time.

Great software

Kommentarer: We have been using this software since since Shon started and still today are using it .

Fördelar:

It’s easy to use , easy to learn , and always improving it

Nackdelar:

Difficult combining 3 yards to one main server

Good for compliance

Kommentarer: Compliance with state scrap purchasing laws. Photo record of scrap purchases

Fördelar:

Keeps us compliant with state scrap purchasing laws requiring photos of material and seller, scanned drivers licenses, etc.

Nackdelar:

Supplier does not communicate well regarding requested changes or modifications of software. For example, we requested a "list all" button for a part of the program. We were told that it was a good idea and that the change would be made. But, after a while, we gave up waiting.

We've been using ScrapRight for over 5 years now and have been very pleased with it.

Fördelar:

ScrapRight keeps us compliant with state recycling laws. It's easy to use and easy to teach others to use.

Nackdelar:

I have no major complaints. The tech team is working out some kinks in the latest version. I will be ready for the GA vehicle upload to work without any problems.

Scrapright Software has been a blessing beyond words. It has helped me to begin to expand.

Kommentarer: I have been able to expand my business, and ability to service others.

Fördelar:

The software is easy to understand and use. It helped me to be able to track easily what was purchased, sold, the profit, and what remained in storage. Without this software, I definitely would not have made it through the rough times when scrap prices reached its recent low point. Instead, I have been able to expand.

Scrap Right has evolved into a great tool for the Scrap Industry

Fördelar:

There's numerous features to like but the best for me is the full size ticket screen which allows me to enter truckloads of materials in fractions of time

Nackdelar:

During the growth of this software I had many issues to start but they took my ideas along with many others & have eliminated most all issues to date

Recycling made easy!

Fördelar:

User friendly, lots of features that can be customized and the reports.

Nackdelar:

Wish the customer history feature worked faster.

user friendly

Kommentarer: The benefit is the inventory control system.

Fördelar:

I like using the inventory as it helps me keep better track of what we have purchased. Producing reports are easy. Pictures of what we buy and who sells to us has a lot of added benefits as well.

Nackdelar:

updates. You will never get away from updates, but sometimes a update to fix a problem creates another problem and you have to wait for another update to fix that problem.