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Om Acuity Scheduling
Automate your client bookings, cancellations, reminders, and payments by using the world's friendliest online scheduling software.
I love how accessible this product is and the support team are very helpful.
The same applies to setting availability. It can be a bit confusing when blocking off times by day.
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Filtrera recensioner (5 707)

Standard of Excellence Within The Online Consulting World
Kommentarer: If there is something I want to create within my services or ask during my client's scheduling process, I love that I can customize that within Acuity. The service truly offers everything you can think of to customize each step of the scheduling journey.
Fördelar:
It's an all-in-one platform to show your calendar, allow booking, and take payments. Acuity really shines in its paid plans because then you can easily integrate features. It streamlines the booking process and saves time on your end. The Free plan can be effective if you have some alternative options for taking payments outside of the Acuity platform.
Nackdelar:
All of the integrations such as: sending reminder emails, accepting payment methods, syncing to your personal calendar, etc are all paid only features. The Free plan is okay to start but quite limited. The lowest-priced paid plan feels like too big of a step up for business owners who are setting up their business but not yet bringing in reliable income.
Övervägda alternativ:
Simple and flexible software that just simply works
Kommentarer: Our company used Acuity scheduling for years without issues. Even when we tried other software, we always came back to Acuity but it just simply worked.
Fördelar:
Acuity is a simple and clean piece of software that is straightforward and insightful. It provides enough flexibility to be used in a number of applications. For our sports training business it allowed up to separate appointment types, create custom calendars and send notifications. I really liked that it interacted with our website so clients didnt have to leave our site to book a session.
Nackdelar:
Reporting in acuity is a bit clunky for how we used the software. Instead of going off package pricing, acuity uses per session pricing which makes our revenue numbers look great but they are inaccurate. Additionally there are limited customization options for the booking pages unless you have advanced knowledge of CSS styling.
Honest Review
Kommentarer: I wasn’t happy with Acuity scheduling, which is why I switched to another scheduling site.
Fördelar:
The scheduling was easy for the clients.
Nackdelar:
The lack of options to create a one-of-a-kind booking site.
Great features and automations to get the job done!
Kommentarer: Acuity gets the job done and has many great and useful features. I never had a problem with it and would recommend it.
Fördelar:
I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members use it. The calendar syncing feature is also really nice.
Nackdelar:
I'm not a fan of the interface, its not always the most intuitive and the client facing side isn't the most attractive.
A Must for Small Businesses
Kommentarer: Overall I had a great experience with Acuity. It is user-friendly on both sides and I liked the free option had enough features to be beneficial to my business.
Fördelar:
I like that Acuity Scheduling is user-friendly on the back and front ends. It is easy to add to my email signature for access to potential clients and easy for me to log-on and see my calendar.
Nackdelar:
I had some frustrations when I wanted to integrate it into my website. So the go around I found was to put it on my email. It did make it a little for difficult for those that did not contact me first to get on my calendar.
Not intuitive, Techy Interface, Support Not Great
Kommentarer: I use it. It functions for what I need. I'm glad for some features. I have been using it for a very long time. But, I don't like the interface. There are issues I'd like to solve and ways to use it that are not easy and intuitive to figure out. Also there are ways to use it that I don't know how to find.
Fördelar:
Integrates with squarespace. I don't believe anything else does and I believe squarespace bought out acuity so there you go. I know a lot of huge businesses use acuity so I'm open to learning how to use it more effectively.
Nackdelar:
Acuity does not make using it easy to learn, navigate or figure out. Their help features really stink. They have all this writing you can put into your availability type. I thought this was emailed to the client when they received their link. So I put all this time into writing up my parameters etc. and no one was following them. Finally I figured out that it is only shown when someone is scheduling and since I schedule in my coaching clients they never even see it! I didn't figure this out for 2 years! I still don't know how to put the writing in the correct place. I see it with other's using acuity. I also hate the interface. I love Calendy's interface. Clean, simple, intuitive. Acuities is very program or techy and not intuitive. Also, when you export your client into it does not keep all their appointment info which is what I needed and so I lost all that data and there is no way to export it. And, I didn't know I would be loosing it until it was already done.
One of the most popular for a reason
Fördelar:
Scheduling simplified. A very easy a quick way to create a scheduling system online.
Nackdelar:
expensive for what it offered. Little control over what I can modify.
Helpful 3rd party scheduling
Fördelar:
I appreciate that i can block off multiple days to avoid over scheduling
Nackdelar:
Some of the options for schedule seem to have multiple steps but this could be the 3rd party platform causing the issue.
Final verdict
Kommentarer: Acuity Scheduling is a powerful and flexible tool for businesses needing a reliable appointment management system. Its integrations, automation, and ease of use make it a strong choice, though it may not be the best fit for businesses on a tight budget or those needing complex event scheduling.
Fördelar:
User-Friendly Interface – Acuity is easy to navigate, both for businesses setting up their schedules and for clients booking appointments.
Nackdelar:
Learning Curve for Advanced Features – Some users find the deeper customization options a bit tricky.

Seamless Fit for Squarespace Customers
Fördelar:
It was super easy to integrate with my existing squarespace website without using yet another account system.
Nackdelar:
Similar to the Apple ecosystem, great if you're in it, not so much if you're on the outside looking in.
Acuity Scheduling is a glorious product for automating scheduling.
Kommentarer: I have had a fantastic experience with Acuity Scheduling where i have loved all it has had to offer. Acuity Scheduling has eased the pressure of scheduling for meetings by making the whole scheduling process very simple, quick and less attention demanding. With Acuity Scheduling, finding a suitable time for scheduling has become easier than before.
Fördelar:
Beyond it all has been how easy and straightforward it was to learn how to use Acuity Scheduling to create meeting schedules. I have also had an amazing experience with the task automations that help automatically find the right date and time to schedule for a meeting. Acuity Scheduling also has excellent reminders that ensures that am always on the know about upcoming scheduled meetings. Its activity dashboard provides a clear picture of all my scheduling activities making ot easy to track them.
Nackdelar:
I have not had any unpleasing experiences with Acuity Scheduling and definitely have nothing bad to comment about.

Scheduling like a pro with Acuity Scheduling.
Kommentarer: Acuity Scheduling has simplified appointment scheduling by allowing use of automations to automatically select the most suitable time to schedule for a meeting. The scheduling experience using Acuity Scheduling has been so efficient and has not had any setbacks.
Fördelar:
Acuity Scheduling provides automations that help automate scheduling making it simple and precise. There are alerting and notifications functions that send reminders about a scheduled appointment to avoid missing any. Excellent security features which keep the calendar data very private.
Nackdelar:
Acuity Scheduling seems to understand its assignment really well There has been no challenges to hate it about.
Acuity Scheduling has empowered salon professionals to deliver exceptional guest services
Kommentarer: Acuity Scheduling has helped us optimize our business. Offering appointment window by tracking when Iam available and letting my clients schedule then is magical. I also get notified through my email when a booking is made. And also the wait-list calendar has ensured we don't have colliding appointments which has proven to be paramount in embracing a hospitality driven approach to hair care.
Fördelar:
As we continue transform our business by adopting tech solutions that personalize the guest or rather customer experience, Acuity Scheduling has been in the centre of this transformation. It's implementation process was a a quick fix that didn't affect the salon operations. It delivers a free trial that we utilized greatly for learning purposes to familiarize with it. Comes with a slick and straightforward UI that makes it user friendly without prior knowledge. Acuity Scheduling delivers a range of features that we have found very helpful in running our day to day beauty salon business. We are able to create appointments for the different services we offer while customizing it to including details like duration, prices, description and images to highlight those services. As a staff member Iam added in the acuity and it allows me to find upcoming appointments and manage booking. I have also managed to create my own calendar soo I can be booked personally and enables me enter the specific hours Iam a available which I have synced with my personal email for notifications and alerts. It is also easy to offer discounts for those diehard clients soo that we off some amount on their next appointment. Integrating it with stripe payments has streamlined the collection of online payment during booking and record payments made in person. Lastly tracking the use of Acuity Scheduling using the report functionality allows for improvement.
Nackdelar:
Acuity scheduling is the master of conveniences through coordinated bookings and salon appointments. The information available online and it's responsive technical team has ensured that our use experience has no hutches.
Makes Appointments Easy
Kommentarer: Nothing but good things to say about Acuity Scheduling. Great app for planning, booking, updating, scheduling... You name it! I really like the integration with other services to promote your business though software like Instagram or Facebook and how easy it makes it for customers to work with us on them. Great success using this program!
Fördelar:
The communication is top tier. There is a significant decrease in scheduling conflicts. Time management is spectacular. There are real-time availability updates, which is nice. Booking appointments is made easy along with rescheduling or updating them.
Nackdelar:
The pricing is a little off just because you have to pay more for what you need but then receive far too much more than needed. There is no middle ground. Also there are some scheduling limits. Other than that all can be overcome and/or worked through.
My Experience with Acuity Scheduling
Kommentarer: Client management is one of the benefits which I relish while using Acuity Scheduling which makes it easy to schedule, reschedule and cancel appointments automatically.
Fördelar:
I like that Acuity Scheduling automates the process of appointment booking which help saves time leading to high productivity.
Nackdelar:
Never have I encountered issues for over three years when utilizing Acuity Scheduling.
Acuity Scheduling: Easy to Use, Limited Payment Options
Kommentarer:
I was very pleased with Acuity Scheduling overall. Its integration with my Square Space website was seamless and efficient, making it a convenient tool for managing appointments.There is also the possibility to integrate with many apps for branding and marketing like Mailchimp.
Positive Aspects:
Easy Integration: The integration with Square Space was a major plus. It simplified the appointment booking process for both me and my clients.
User-Friendly Interface: The platform was intuitive and easy to navigate, making it a pleasure to use.
Negative Aspect:
Limited Payment Options: I was disappointed that I couldn't charge patients the full price upfront when booking an appointment. The deposit-only option was restrictive for my business needs.
Suggestion:
To enhance the platform, I would recommend adding the option to charge patients the full amount at the time of booking. This would provide more flexibility for businesses and potentially increase revenue.
Overall, I found Acuity Scheduling to be a valuable tool for managing appointments. However, the limitation regarding full price payments is a significant drawback that should be addressed.
Fördelar:
Easy to set up and integrated with my website- through Squarespace
Nackdelar:
Was not able to charge patients upfront. I started cash based practice and in order for patients to book, they were required to pay upfront
Acuity scheduling
Kommentarer: While this software is easy to use, it does not meet the same expectations of similar software. Not as customizable.
Fördelar:
Ease of use. The flow of imputing patient data prior to scheduling is good.
Nackdelar:
Its allows patient appointment to be scheduled without all the proper patient information needed. The patient online scheduling allows patients to book appts in the wrong time slots and with missing information.
Acuity Scheduling is the Best Online Appointment Scheduling Tool
Kommentarer: Acuity Scheduling has been a super amazing tool. I do recommend Acuity Scheduling.
Fördelar:
Acuity Scheduling has been a powerful online appointment scheduling tool. I am impressed by the efficiency and reliability of the features of Acuity Scheduling.
Nackdelar:
Acuity Scheduling has been meeting our needs. Acuity Scheduling is flawless.
Effortless Appointment Management with Acuity
Fördelar:
I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time. Automated email and SMS reminders ensure clients show up for their appointments.
Nackdelar:
Advanced analytics and other great features, are locked behind higher-priced plans which can be costly.
Our masterpiece with appointment scheduling.
Kommentarer:
Incredibly awesome for appointment scheduling.
Masterpiece for online booking.
Fördelar:
Lovely reminders for my appointments. Simple online booker.
Nackdelar:
Incredibly awesome with appointment scheduling.
Convenience at your fingertips!
Kommentarer: Our business has thrived because of the convenience using the Acquity app. Our customers have raved about how easy the product is to use.
Fördelar:
The convenience of having scheduling on an app. I love that our clients can schedule on the app, that we can edit, and they can just reschedule on their own.
Nackdelar:
There are no cons that I have encountered.
High Precision Scheduling
Kommentarer: Overall, Acuity Scheduling has greatly satisfied me, and I would suggest it to you as well.
Fördelar:
. I was thrilled with how simple it was to set up and incorporate into my website, as well as how easy it was to use this tool for my business. Without a doubt, I would suggest this tool to my business associates. Since I'm new to the beauty business, having a simple, approachable, and user-friendly system for my clients to schedule appointments through is essential. The colorful and stylish team that created this program is what I adore most about it. I adore how realistic and imaginative they are. It should be easy to use, offer excellent customer service and training, be aesthetically beautiful and easily customizable, and be reasonably priced.
Nackdelar:
Setting availability is subject to the same rules. When shutting off times by day, it can get a little complicated. Needless to say, I lost a lot of business since I came across as quite unprofessional and inexperienced.
Built unique and quite reliable
Kommentarer: Acuity Scheduling saves time and keeps a well organized schedule.
Fördelar:
Text reminders keeps the tool at the frontline to be trustworthy. It is quick to organize since the calendars is available and customizable. The most amazing part being the freedom to reschedule with notifications sent on both ends. I have enjoyed the user friendliness in the services and the flexibility too.
Nackdelar:
Reaching help from the customer desk is not so easy. It takes time to get a response.
Something new
Fördelar:
My overall experience Haas been great , l like this platform. This platform is a game changer for any busy bee out there ! With acuity do the heavy lifting, effortlessly syncing with your calendar and ensuring you never double book or miss an appointment again.
Nackdelar:
Sure, it's user-friendly, but when you're knee-deep in trying to figure out all the bells and whistles, it can feel like you're navigating through a maze blindfolded. It's like trying to crack a secret code just to book a dang appointment!

cancelled after two years
Kommentarer: For a dog trainer, acuity is not ideal because we go into other homes and don’t always have a location. It also has zero capability to store dog information and their address for simplified booking.
Fördelar:
Easy for online bookings and loved that it easily integrated with Zoom.
Nackdelar:
Their customer service is awful and couldn’t help me renew. there was a bug with their system and it wouldn’t let me update my card. Also they don’t let you store the clients address which is troublesome if you’re driving to their location. They also don’t have the capability of “one off meetings” like calendly does.