Pointerpro Recensioner

Definitely recommend.

Kommentarer: Really good.

Fördelar:

Strong features, especially for an early stage product. Superb customer service that really helped with the design, implementation, and onboarding.

Nackdelar:

Some features can be further developed at future iterations of the product.

Survey

Kommentarer: it served its purpose well. it helped us create a great survey.

Fördelar:

Ease of use and choices. Gave us many template options to choose from.

Nackdelar:

cost. Survey software are really expensive.

Disappointed

Kommentarer: I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.

User-friendly software to design, build, and share self-assessments.

Kommentarer: Our team is satisfied with Pointerpro's ability to design and share a self-assessment with our employees, allowing them to see their score as soon as they complete it, and take immediate actions based on their results.

Fördelar:

The ease of use. The software is very intuitive and user-friendly.

Nackdelar:

The user interface is not very appealing. Its design could be more appealing.

Great product, highly recommend

Fördelar:

Pointerpro is packed with features and options for survey building. They also offer the possibility to use custom coding for questions and they have a solid logic building system.

Nackdelar:

Their ReportR capabilities are really nice, but also hard to grasp. You need all the documentation + help from support to get a decent designed pdf.

Great survey tool, 100% recommended

Kommentarer: We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us.

Fördelar:

Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space.

Nackdelar:

I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained.

Comprehensive Functionality

Kommentarer: I came across Survey Anyplace from Google when I was looking for a very interactive survey design logic that chooses random questions from a pool. I have been using it since.

Fördelar:

1. Very easy to learn the interface. 2. Random select questions from a pool, for complex survey design. 3. Custom questions using coding. For example you can include tables. 4. Fast servers. 5. Very mobile-friendly. 6. Survey Result is very clear, with charts and figures.

Nackdelar:

1. No pre-defined CS design. 2. Costly for some firms.

Good survey tool. Not for highly complex assessments

Fördelar:

Survey Anyplace has a relatively easy to use and understand interface, allowing for quick learning and survey design.

Nackdelar:

Sometimes the designs looked a little static/corporate and not as fun as desired. The most negative aspect was that it wasn't able to handle the complex calculations we required for our assessment survey. Thus we didn't end up keeping our subscription.

A very nice product with upside potential

Kommentarer: The customer support team has been very responsive and helpful. The time zone difference between Europe and the US often means that replies don't come back until the next businss day which is a bit of a pain when you're on deadline and need a quick answer. I hope that there would be support in the US time zone going back to the West Coast (Pacific Time of 8am - 6pm)

Fördelar:

Developing a scored survey was fairly easy to do. The formulas and question logic makes it very flexible to develop what is needed. I also like the dynamic if-then functions in ReportR to dynamically generate text content based on formula results.

Nackdelar:

I wished that ReportR had more chart options to visualize data. I also wish there were easy APIs to integrate external data sources into the report generated by ReportR.

Pointerpro Review

Kommentarer: Overall, my experience with Pointerpro was positive. The intuitive interface and excellent customer support made it a pleasure to use. The platform provided a range of useful features and tools that streamlined my tasks and improved productivity. Although there were some limitations in terms of customization options, it did not significantly hinder the overall experience. Pointerpro proved to be a reliable and efficient solution for my needs, and I would recommend it to others looking for a user-friendly platform with great customer support.

Fördelar:

One of the things I liked most about Pointerpro was its intuitive and user-friendly interface. Navigating through the platform was seamless, and it was easy to access and manage the various features and tools it offered. The layout was well-organized, making it convenient to find and use the necessary functionalities. Additionally, the customer support provided by the Pointerpro team was exceptional. They were responsive, knowledgeable, and always ready to assist with any inquiries or issues that arose.

Nackdelar:

While Pointerpro had many positive aspects, one thing I liked least was the limited customization options. There were certain elements and settings that I wished I could modify or personalize to better align with my specific needs and preferences. Having more flexibility in tailoring the platform to suit individual requirements would have been beneficial.

Excellent Customer Service

Kommentarer: Amazing!

Fördelar:

The Customer Service and the Support Team are incredibly helpful and very kind and friendly!

Nackdelar:

A useful feature to include for the administrators and clients could be a dashboard that can be integrated to the questionnaires.

Sophisticated kit with great customer service

Kommentarer: The customisation options have enabled us to create complex and highly personalised assessment reports for our prospective clients, all branded exactly so it looks like it came directly from us.

Fördelar:

Once you have mastered it, which does not take too long, it is quite straightforward to complete very complex and highly personalised experiences. We felt very valued as customers and the team was always available to answer questions and to hold our hand if we were unsure.

Nackdelar:

Because it provides so many options, it was quite daunting to use at first. But the availability of complex options will keep us using Pointerpro in the long run. It was just the initial onboarding that was hard (but ultimately successful)

So thankful I found Pointerpro!

Fördelar:

The ability to customize my questions and scoring logic any way I want, robust formula abilities, and the beautiful and customized pdf's that come out at the end for clients. The support team is amazing and has stuck with me through even the most nitty gritty details of trouble shooting to get my outcome just how I want it.

Nackdelar:

As with any software, you have to put the time into getting to know it and understand how it works, so you can make it work for you. Not so much a con as a consideration you will need to take into account when you are deciding to go with this software.

Better, Faster, Less Expensive & More Feature Rich than our previous platform...

Kommentarer: We are delighted with SurveyAnyplace. We were using another service for years. SurveyAnyplace offers the "fancy features" which were lacking in the other product. The other product served up the pages so slowly that the user would think the survey broke; SurveyAnyplace is lightening fast. It was a lot of work on our end recreating our surveys when we switched to SurveyAnyplace and then rewriting our database, but it was completely worthwhile. It would be nice with the time difference if product support was available 24/7 or longer daytime hours since we are in California, but it's not critical. They still are responsive and caring.

Fördelar:

I love the speed. Whoosh, whoosh, whoosh, between the pages of the questions. The modern look & feel is excellent. A large variety of question types.

Nackdelar:

If I have created a question and subsequently change the question format, you have to recreate all of the answers because they disappear when you change the format. For instance, if you change from a check box to a pull down, the choices disappear and you have to reenter them. Also, if you add a question, and then want to reorder the the questions, you have to redo all of your logic. As I recall, the former product we used required redoing the skip logic, but only to the preceding question.

Powerful Tool!

Kommentarer: We are learning more about the people we serve than ever before using this tool, and we have not found another way to acquire this data.

Fördelar:

PointerPro is a powerful research and learning tool for our organization. It is fully customizable for our purposes, to a level that I have not found in other tools of its kind.

Nackdelar:

The most challenging aspect of PointerPro is the learning curve. The high level of customizability also means there is much to learn in order to maximize its capabilities.

Finally... a very good product with great service

Kommentarer: Very good. Helpful, and I intend to continue to use it.

Fördelar:

Fantastic customer service, right from sales through to support. Integrated functions, good range of templates. Lots of online guides and responsive service people (once they wake up in Belgium, which isn't amazing if you have a question in the morning in Asia timezones), but that aside, so nice to find a product that looks professional, is powerful enough, and is oriented towards users taking control of the whole report for themselves.

Nackdelar:

Certain fields are tied together, so cannot be customised separately. Very limited numbers of fonts / font sizes / positioning of fields and text on the page / low res for inserted graphics. Confusing (ie not easy to follow for dummies like me) coding for changing certain functions. Feels like these are 'works in progress' ie they will change this stuff over time...at least I really hope so bc the foundation of the product is v good.

Excellent Survey Creation Platform

Kommentarer: Survey Anyplace is far superior to our previous platform. It's faster & an overall better UX which is huge.

Fördelar:

Ease of use. Speed between the questions. Selection of question types. Formatting flexibility. It supports photo uploads; our previous platform did not.

Nackdelar:

Tech support is not offered 24/7. Yet, they are quite responsive. It's usually something that isn't urgent. If you reorder questions, you need to redo your skip logic. The phone number field does not meet the North American Standard so it's a little kludge. We've had a few issues with photo uploads.

A Key Strategic Business Partner

Kommentarer: Survey Anyplace has allowed us to grow our consulting business in ways we never thought possible. The initial reason we purchased the software is only a fraction of how we use it now. In this virtual world, we are able to reach more customers and create a seamless process to collect information.

Fördelar:

This product is easy to use and provides a customized solution to fit our specific business needs. Our users have never had any issues with completing the surveys and the amount of data and information we are able to collect and use is invaluable to our orgainzation.

Nackdelar:

In using this product for over a year, we honestly have not come across situations where something has been missing or where we have been disappointed with the product.

Surveyanyplace helps automate forms

Fördelar:

I appreciate that we are able to customize our form interface to our branding, and I like how the reports come out. They are eady to download and professional.

Nackdelar:

I wish there were more comparative data options.

Great Survey App for my business

Kommentarer: I'm building my start up with this quality app at an affordable price!

Fördelar:

I love that the app has various functionalities such as, offline capability, email alerts, and truly stunning survey designs

Nackdelar:

The contact support is not best as they run on Europe time and I run on Eastern Atlantic Time, so it's a bit difficult getting answers to queries in the afternoon my time. But overall I've seen on a number of occasions staff work overtime to try and assist me

Flexible and Agile

Kommentarer: Excellent tool, the only one that really fitted my master's experiment with 2 forms (looking like 1) and with a time limit to one of them. Results dashboards are awsome and the download of the data worked really fast and easy.

Fördelar:

Easy to use, complete tools, quiz timer, the possibility to join to forms, the support and the free trial were awsome

Nackdelar:

The pricing and the filter on the resultas dashboard/download panel are annoying

Overall Great Solution for My Needs

Kommentarer: I happened upon Survey Anyplace and had never heard of it prior to my Google results. The service from this company was great. From on-boarding, to report data results, and questionnaire format - the support has been astounding. I would highly recommend and the price point is great for small and mid-sized firms as well.

Fördelar:

Ease of use to set up a questionnaire and plenty of helpful videos. I also liked the immediate PDF report download feature.

Nackdelar:

Setting the formulas was a bit confusion and more videos related to specific types of common formulas would be helpful.

Review of "Essential" plan for private purposes

Kommentarer: I am currently a student from Germany and needed a proper survey tool for a few school projects. Sadly, the 20 responses you get in the free trial weren't enough so I decided to upgrade to the so called "Essential" plan, which offers 400 responses per month and is the cheapest of all plans (except for the free one of course). What is great about this tool are the many different types of question types you get to choose from. I only needed a "standard" list of options the respondent could choose from, and a kind of ranking system where the respondent could move the option he/she liked the best to the top, and worst to the bottom, etc. Both of those surveys worked really well. I also added custom fields so the respondents could write down their names, which also worked very well. Another great thing I noticed, although I didnt even use it, are the choices you can make for the design of your survey. Probably the most important feature for me was that my survey could be seen and obviously answered via smartphone. With a Compact design option everything looked fine on any mobile device I tried out and there were no complaints from any respondents either. And while more options usually mean that it gets more complicated for the user, that wasnt the case at all. Everything was explained very well with tips on how to achieve what you are looking for. The only problem I came across were the result charts. For me they did not really make any sense, which is why I only gave 4/5 stars for Functionality. The missing star for Value for Money is due to the fact that for me as a student, 29$ is still pretty much money, especially since I didnt get anything out of it either. But overall, as one can see by the ratings I was very happy with my one month of usage, although I didnt have any expectations going into this. The customer support was the nicest Ive ever come across, which is why Im writing this review. Within a few hours I had always gotten a valuable response to every question I asked.
I dont know how well this tool works for actual organisations, but for my purposes it offered everything I needed.

Pointerpro helps me meet my clients needs

Kommentarer: Customer service is amazing, very fast, friendly, and always finds a solution.

Fördelar:

The ease of use and customization in the survevy builder are fantastic. More important has been the report builder. The report builder has changed the game in terms of the service I am able to provide clients.

Nackdelar:

The price was initially a sticking point for me as a sole proprietor. The tools and service are definitely worth it. But it is my largest annual expense.

Survey Anyplace in the Classroom

Kommentarer: I have used this survey tool a few times to gather information from my Twitter followers in the area of educational technology. The surveys were easy to set-up and to gather information from the results by question or respondent.

Fördelar:

I love all the options that are included. There are multiple types of questions, but I love the slider, which makes the survey more engaging and interactive for the people being polled. In addition to a URL to share with people, a QR code is included to share. This would work out great in a classroom setting to lead the students to the "ticket to leave" to gauge their understanding of the content from that class period. The results are presented graphically in a couple of ways and, as the pollster, I can share those results with others via a special URL, too. The creators of Survey Anyplace have thought of everything...even allowing a YouTube video to be included in the survey. In a classroom setting, the students could view the video right within the survey and then answer the questions in the same place! It certainly would streamline the classroom workflow!

Nackdelar:

There is no survey software that I have seen that compares with Survey Anything. The pricing for a single teacher who sees four classes of 25 and would be able to administer 4 surveys a month, would be $29 per month. The next level up in the pricing structure would not be too useful for schools. But, the top level, Enterprise, allows unlimited surveys and multiple administrators! (One has to contact the sales department to get a quote.) But, since the survey software is so versatile and easy-to use, and can be used for student assessments as well as information-gathering from students, parents, and the community, I do believe this would be a very worthwhile purchase at the district level with access for all teachers and administrators.