Osiris Recensioner

Simple Arrangement Software with Quickbooks Integration

Kommentarer: arrangement meeting are much easier with the software and math errors are thing of the past. We enjoy the software and it makes meeting with clients and pricing much easier.

Fördelar:

The ease of use and how it exports my client files into my quickbook systems

Nackdelar:

The ability to store scanned documents to the client files.

Most Comprehensive Funeral software currently available

Kommentarer: I have used several case management programs for the funeral industry and Osiris is by far the most user friendly and comprehensive one I've used. Also, the folks at the main office are fantastic to work with.

Fördelar:

I love the integration of safe document sending with signatures and also the ease of data entry.

Nackdelar:

The family collaboration piece is still not as fluid or editable as it should/could be, but I am sure with time, it will get there!

Improving Osiris

Kommentarer: Overall the software is good, but there are other versions that other software produce in this industry that are even better. I like the company but I would like for them to improve more. If not there could be a possibility we may have to look for what we need elsewhere in the future.

Fördelar:

I like the fact that it is a software dedicated to the funeral industry and it helps with the upkeep of entering decedent's, tracking paperwork, funeral bills, etc.

Nackdelar:

I don't like the fact that we can't get certain specified reports and the fact that the mobile version is not as user friendly as a desktop version.

Osiris works for funeral service

Kommentarer: Staff are always responsive to issues and oversee the resolution to the end.

Fördelar:

Ease of use, cost, and especially financial reporting.

Nackdelar:

No complaints here. Though sometimes, technical issues can take a while to resolve.

Osiris is the way to go for our business

Kommentarer: Osiris support have been very available and quick to respond to our requests for adjustments and edits.

Fördelar:

Information management is great. Family collaboration functionalities help clients feel as involved in the process as they choose. Electronic document signing and transfer facilitates efficient processes. Very easy to use, a very helpful tool.

Nackdelar:

The only thing I wish I could do that I haven't figured out yet is how to make the text appear larger on my screen. I'm sure there's probably a way, though.

Great database platform for our funeral home!

Kommentarer: We have needed a database for our funeral home since our inception. This will allow the entire office to be "on the same page" and be able to capture all the important tasks and details in a central location. The purchase of this software has already added value to the business and will continue to do so over time, I only wish we had made this decision earlier.

Fördelar:

We have been using Osiris for about six months between our trial, customizing and final "go live" date. It is a great platform to integrate our office, case files and QuickBooks. While it has been additional work on staff to learn the software and to transition using it in the arrangement, it will be absolutely worth the effort in the long run. The staff at Osiris is top notch, very knowledgeable, friendly and always willing to go the extra mile. The seamless integration into QuickBooks and reports available to me as an Owner are going to be indispensable as more data is gathered.

Nackdelar:

We are a Mac office, so the use of Parallels (to utilize Osiris with our Macs) with this PC based product has had it's challenges, but the Osiris staff has been with us every step of the way. That said, if your office uses Macs, I would still highly recommend Osiris.

Great and Easy to Use

Kommentarer: When using OSIRIS compared to other software companies, OSIRIS is by far the easiest to integrate with QUICKBOOKS. Also when imputing basic information, we love the fact it is all on one page instead of having to click several items.

Fördelar:

The ease of this software is amazing. Our staff feels very comfortable with it and it is very easy to push accounting to QuickBooks.

Nackdelar:

We wish that we could integrate our credit card processing with OSIRIS instead of using the one they offer.

MANAGEABLE GROWING PAINS

Kommentarer: Being able to be somewhat mobile with software and able to communicate with office while out on business travel has been a great benefit to me.

Fördelar:

I LIKE HOW THE TEAM AT OSIRIS IS GROWING WITH US. WE ARE CONSTANTLY SHARING WITH ANOTHER ON HOW TO ENHANCE THE SYSTEM. TECH SUPPORT IS FANTASTIC AND SOLUTIONS ARE MADE OR GIVEN ALMOST IMMEDIATELY DURING THE CALL

Nackdelar:

Still would like to see event schedule that would include staff and vehicle assignments that could be shared.

Osiris has exceeded our expectations.

Kommentarer: Osiris has exceeded our expectations and been a great asset to our team. The software and customer support have been superior and made things so seamless for us.

Fördelar:

Great and affordable software for our family owned and operated, fast-paced firm. Everything you need is available within just a few clicks of the mouse. We were contacted by several other software providers, but felt like Osiris was the best fit and value for us. The customer service has always been top notch as well. We have no complaints and would certainly recommend them without hesitation.

Nackdelar:

We have no complaints. Osiris is in constant communication and keep posted with any upcoming information.

Office Manager

Kommentarer: My overall experience with Osiris is very good, great tool for the funeral directors and managers to use to communicate about their families.

Fördelar:

What I like most about Osiris is the vast information that is available for each of the cases. Also, the availability with support staff is awesome, always very helpful.

Nackdelar:

What I least like about Osiris is learning aspect; I can navigate very easily, but truly don't have the time to learn as much as I think I should.

Extremely pleased with the program and each customer service rep that I have made contact with!

Fördelar:

I enjoy the ease of Osiris, and the way each step of the At-Need process is laid out.

Nackdelar:

I would like to have a fingerprint option for each decedent case to keep on file.

Osiris for you

Kommentarer: Very Good overall. I like the forms and how we have been able to costume them to fit our experience.

Fördelar:

It's not HMIS and is very user friendly.

Nackdelar:

I feel like I could use more training for all the tricks.

pénible

Kommentarer: Bilan trés négatif cf. supra perte de temps médecin considérable et exaspérante Je continue à utiliser Dx Care dans un autre établissement qui me donne satisfaction en particulier permet d'intégrer l'ensemble du dossier en numérique via documents scannés ce qui s'avère pour le moins compliqué et rudimentaire sur Osiris

Fördelar:

A sans doute l'avantage d'être moins cher que les autres

Nackdelar:

Cafouillages a répétition avec logiciel in disponible pendant des demi journées quand ce n'est pas la journée entière, en particulier lors des mises à jour Bugs à répétition le logiciel se bloque avec attente de l'administrateur pour le débloque ( le soir attendre le lendemain) au mieux fermetures brutales régulièrementEt surtout assistance en ligne uniquement par "tickets mails" plus qu'endormie

Software

Kommentarer: Overall not the best, for the amount of money that you pay and the type of service you get the money is far to much.

Fördelar:

Local business and welling to try to help in the business

Nackdelar:

updates where far behind the time, had to management the link to the accounting software, was not web based and had to have a certain amount of user's or pay more money, never could get support and no one would ever call you back when you needed help. Overall not the best system for a busy firm.

The Best Funeral Software Available

Kommentarer: I am pretty familiar with the system.

Fördelar:

I switched from another software company over a year ago, and it was the best thing I have done. Everyone at Osiris made my transition smooth, and I didn't have to do anything, except play with the demo version and get myself familiar with it. When I have a new form, or a change I need to make, they usually have it done within 24 hours. If I hit a glitch, I call, and the problem is corrected within 10 minutes. Osiris is easy to use, and they are constantly working to make it better. They have free features that no one else offers. I can send a family a link to our Family Collaboration, and they can fill out half of the vital information even before we meet in person, which saves everyone time.If you are looking to switch funeral home software, give Osiris a try! You will be surprised and will not want to go with anyone else!

Nackdelar:

Integration with EDRS, to fill in death records automatically.

Osiris for Funeral Services

Kommentarer: My overall experience has been great. I initially googled "software for funeral homes" and found Osiris. I called them and spoke with the representative and realized it was something I wanted to try. The trial error went great and we love the new calendar addition. We have been using it for maybe a year not I can't remember when we got it but it is great for our staff of all ages.

Fördelar:

I love that this software was designed with a funeral director in mind. I know some directors were able to give input and help make this software great. I know I myself have suggested some edits and those have been followed through with. Each time I have an issue or problem their customer service was always more than happy to help and we resolve all issues quickly. The software was quick and easy to learn how to use.

Nackdelar:

The only con I have is the miscellaneous section of the software and the compatibility with Mac. When I say miscellaneous I mean that it is a little unorthodox to enter in a misc charge without it connecting to a deceased person specifically. Also, with parallels it sometimes freezes or I will have a strange printer connection situation when I jump on to different wifis. Other than that the software does what it needs to do.

Outstanding software

Kommentarer: The printing of at need contracts have a professional look.

Fördelar:

This software is more up to day than others we tried in the past. Being able to access case information on a mobile device gives us freedom as owners to move around.

Nackdelar:

Nothing- it is easy to use and to learn even for our older directors that are not as used to work on computers.

Helpful. Easy good solution

Kommentarer: they are so kind and helpful and available to help us anytime we need help.

Fördelar:

it is so perfect for what we need it to be.

Nackdelar:

i had to learn how to navigate it but once i did, it was easy. It would have been awesome to have a better way to edit the contacts for clergy but this might just be user error.

Review of Funeral Home Software

Kommentarer: Overall Osiris is exactly what we needed. A lot of research went into this purchase for our independent funeral home. It does everything that we need. It modernized our whole operation and was a super smooth transition to software based records. I absolutely love all of the reports and the ease of billing and accounts receivable with the program! I would also like to give a humble thank you to the whole team at Osiris, including the wonderful customer rep. The customer service provided by Osiris is like no other. I swear there have been times I broke the program, and they literally will log on to the computer and walk me through the issue to get me back up and running ASAP.

Fördelar:

We went from complete paper records and contracts to Osiris, which was a huge project. I loved the ease of entering the contract as well as the efficient record keeping.

Nackdelar:

I really don't have something that I don't care for, but for the sake of the question, I found it frustrating when things are missing in the entry for a case and you were stopped from proceeding. Example is if you do not have the name of the purchaser, it stops you from going to the next screen for the contract and you have to click out of it.

Great product for the funeral industry

Kommentarer: We have gone almost paperless since we have gone to Osiris instead of chasing files i can go right to the computer and have all the checklist and contract information at our fingertips so much easier to keep our cases more organized and I have Osiris on my home computer as well so if a family calls at 7 at night i can go to my computer and pull up everything that I have at work from home it makes it really nice to get answers to our families in a timely fashion

Fördelar:

We started using Osiris software about 10 months ago and so happy we made the change it is compatible with Quick-books which makes the statement and keeping track of payments a breeze. the really nice thing is that you can add all your forms into it as well so you don't have to keep all these different forms when you input all the information into the vitals section it will automatically fill in all the forms with the deceased information on them. if you are in the Funeral Industry and looking for an all around product that will work for you business give Osiris a try you will not regret it

Nackdelar:

the least thing that i like about it is we didn't switch to Osiris sooner

Exceeded my expectations!!!!

Fördelar:

On day to day operations the biggest impact a company can make is resolution. Osiris has a very scarce amount of glitches, but the couple we had in 2 years are fixed immediately. They go above and beyond and I could not be happier with my choice. Everything and everyone is amazing.

Nackdelar:

Honestly nothing can be improved. Everyone within the organization goes above and beyond.

Awesome Customer Support!

Kommentarer: I have just come into this industry in the last couple of months, so I was very concerned I'd have a long period of training to get up to speed with industry needs and demands. Although I know there is more to learn as far as the industry is concerned, I feel as if I have mastered the paperwork demands by using Osiris.

Fördelar:

The program itself is pretty easy to learn to use and is packed tools, forms and customizations. But the best Pro is the Customer Support Team. If I see a need for data collection, or I make a simple request to add something to a form, I get an immediate response on who has taken ownership of the request, and continual feedback about where that person is in the process. I feel as if I, myself, am part of the team.

Nackdelar:

As with any software that has to customize across so many different state regulations and requirements, there can be bumps and glitches with the way things show up or don't show up. For instance, you might try to populate an obit and find that it didn't pull something you want to always have in your obit. Figuring out how to change your template can be a little unnerving at first. However, here's where the Pro slips right back in: the Support Team really does support you, and will help you customize whatever you need.

Not only is Osiris easy to use but has great functionality!

Fördelar:

Easy to use! Has all the reports we need and easy to download into an Excel sheet. Also like that reports can be emailed directly from the program. The checklist is wonderful to ensure we don't miss a step and even allows for notes for each item. You can arrange the checklist how you want it list and even add/omit lines to customize for your office.

Nackdelar:

I noticed a report that would be useful. Contacted the wonderful office staff about creating it. Wouldn't you know they just had a meeting to create the report!

Osiris is the best fit for us

Kommentarer: The issues that have caused the most problems stem from our staff in learning to use the software and their failure to recognize the potential advantage of having software which will be so beneficial to our future.

Fördelar:

Pricing and its user-friendly approach. It has all the bells and whistles we need without being overwhelming.

Nackdelar:

We are in the very beginning stage of incorporating software into our business and so far I have no complaints.

Support is Key

Kommentarer: I really like the ease.

Fördelar:

I was against using any software at first. [SENSITIVE CONTENT HIDDEN] is always there for me when ever I need anything. I am not computer savy and he just walks me through everything.

Nackdelar:

I am afraid of when my internet goes down or my power goes out.