Genomsnittliga betyg

  • Totalt
    4 /5
  • Enkel användning
    3,7 /5
  • Kundservice
    3,9 /5

Om Bitrix24

En avancerad lösning som är utformad för effektivt samarbete, kommunikation, sociala nätverk, arbetsflöde och kunskapsförvaltning.

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Visar recensioner av 471

Awogor M.
Editor In Chief
Marknadsföring och reklam, 2-10 anställda
Har använt programvaran för: 1-5 månader
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2019-10-09

"Bitrix24 Is an All in One CRM and Collaboration Platform"

Kommentarer: I can integrate my social media account, and above all, their email service is one of it's kind and it's helped my business drastically in collaboration.

Fördelar: Bitrix24 is a complete Workspace software and Customer Relation Mangement software to organize and manage all your work in one place including collaboration and live streaming to social media.
Bitrix helps to integrate your social media accounts and helps you manage them within as well.

Nackdelar: Bitrix24 can be somehow complicated for the beginning, but with time, you get used to it and can work almost with little or no supervision.

  • Recensentens källa 
  • Recenserad den 2019-10-09
Aliaksandr B.
Marketing Expert
Marknadsföring och reklam, 2-10 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    7/10
  • Recensentens källa 
  • Recenserad den 2021-01-31

"A good software, but if only you live in CIS"

Kommentarer: Well, I used Bitrix a lot of time and you know, the things doesn`t change a lot of time. For sure, Bitrix is got a lot of features and integrations. But the question of quality of these features are opened. For 100% benefits of features, you should to charge the money for add-ons, or you should to do some of dev-jobs. This is not cool for the small teams.
Overall: for employees and some teams from CIS this software is 'must-have'. If you want to change something, you can do it, because a lot of software are available. And a lot of these are good enough for any-sized teams.

Fördelar: A lot of features, a lot of integrations

Nackdelar: First of all: a heavy widgets. Your website will be slow if you will use widgets, like openlines and etc. Second one is an old interface of admin. Like 'Permissions' and etc. Third: the reports are really bad. Also email marketing isn`t good. And the last one is that you should always charge the money: for example, it`s hard to find a useful free add-ons.

  • Recensentens källa 
  • Recenserad den 2021-01-31
Ven I.
Tech managing app partnership
Marknadsföring och reklam, 11-50 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    1 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    3 /5
  • Kundtjänst
    1 /5
  • Valuta för pengarna
    2 /5
  • Sannolikhet att rekommendera
    0/10
  • Recensentens källa 
  • Recenserad den 2020-01-31

"Good Product but Poor Service - Definitely not located in USA"

Kommentarer: I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.

Fördelar: User Interface.
Easy navigation
Less Learning Curve

Nackdelar: They use google translator for responding. so if they dont understand what you are saying them, its googles fault.
You have to be awake between Midnight to 4 to get support from them or even a simple response.
Most of them are Untrained and Inexperienced support techs.

  • Recensentens källa 
  • Recenserad den 2020-01-31
Syazwani I.
Talent Acquisition Executive
Finansiella tjänster, 10 000+ anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    4 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2021-02-22

"Project management managed well with Bitrix24"

Kommentarer: Working with Bitrix24 has very many benefit, almost everything that i need is available in this software and i don't need to integrated it with other service or survey to make it a complete software. Storing document and files can be done easily within the software without having to use other cloud storage software.

Fördelar: Bitrix24 really has help me and my colleague managing task and project that we are running and collaborate. Communication the most important feature for collaborating project, and this software has provide us to have video calls and chat platform build-in inside the software. It helps us to connect easily with each others.

Nackdelar: Work-time tracking is one of least tools that we don't ever use to measure our working time. As long as the work is done according to the time frame that has been decided, how long we are working online everyday is irrelevant. They better add milestone tracking rather than work-time tracking in my opinion.

  • Recensentens källa 
  • Recenserad den 2021-02-22
Cheikh B.
Bitrix24 revieuw
Datorhårdvara, Egenföretagare
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    4 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    7/10
  • Recensentens källa 
  • Recenserad den 2021-01-28

"Bitrix24 the best Tools for team management"

Kommentarer: Bitrix24 facilitates team management

Fördelar: Bitrix24 is an easy to use software, it allows you to manage the history of contacts or prospects and stored. The communication is unified so everything is managed in one platform such as project and sales management. I recommend it to medium sized companies or those just starting out. Frankly, it has everything you need to get off to a good start.

Nackdelar: It's a good software, but to tell the truth, customer support is limited.
Another thing is that the mobile version doesn't include all the features, especially when you're traveling. The server is also slow sometimes.

  • Recensentens källa 
  • Recenserad den 2021-01-28
Haris C.
CEO
Bokföring, 2-10 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2020-09-10

"Easily the best CRM for its price"

Kommentarer: Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.

Fördelar: The fact that you can customize this software like you have a blank slate in front of you is phenomenal. If you can dream up a business process, you can do it with Bitrix24.

Nackdelar: Customer support is limited, and any issues I had (although they were rare) took a while to fix my issue, if they fixed it at all.

  • Recensentens källa 
  • Recenserad den 2020-09-10
Emin H.
Sales Manager
Evenemangstjänster, 11-50 anställda
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    4 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    8/10
  • Recensentens källa 
  • Recenserad den 2020-12-14

"Project Management Software for Event Organizer Companies"

Kommentarer: Generally, I would say we have some complaints. We get used to having this software but lack of improvement would be a source of the problem for Bitrix24 as its competitors started to offer convenient packages with low prices.

Fördelar: Since during the event management and organizing period we use our telephones instantly, the feature of connecting to the phone number is an amazing feature. User-friendly interface.

Nackdelar: The price absolutely differs from other competitors, it requires an amount which could a hindrance for newly started companies. The Mobile version does not include all features that reveal problems in my travel period.

  • Recensentens källa 
  • Recenserad den 2020-12-14
Andrew B.
Creative Director
Detaljhandel, 11-50 anställda
Har använt programvaran för: 1-5 månader
  • Helhetsbetyg
    4 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    3 /5
  • Sannolikhet att rekommendera
    6/10
  • Recensentens källa 
  • Recenserad den 2019-11-05

"Robust, but unpolished"

Kommentarer: I'm enjoying it because of its collaborative features and the adoption of it at our organization is pretty good.

Fördelar: The features are a pleanty. There's so much diversity of functionality and you really can make it work the way you want.

Nackdelar: UX feels a little bit clunkly. Also, the web-app and the desktop app play strangely together. There's no good reason why I shouldn't be able to fully function in one over the other.

  • Recensentens källa 
  • Recenserad den 2019-11-05
Funmilayo W.
Human resource executive
Underhållning, 51-200 anställda
Har använt programvaran för: 1-5 månader
  • Helhetsbetyg
    4 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    Ej betygsatt
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    8/10
  • Recensentens källa 
  • Recenserad den 2020-07-20

"Tracking made easy"

Fördelar: Easy to use... you need maximum a day training and you can navigate yourself afterwards

Nackdelar: Hmmm too many features and it’s a bit hard to navigate

  • Recensentens källa 
  • Recenserad den 2020-07-20
Katie W.
Marketing Coordinator
Konstruktion, 11-50 anställda
Har använt programvaran för: Gratis provperiod
  • Helhetsbetyg
    4 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    3 /5
  • Kundtjänst
    3 /5
  • Valuta för pengarna
    3 /5
  • Sannolikhet att rekommendera
    4/10
  • Recensentens källa 
  • Recenserad den 2019-07-25

"Too clunky"

Kommentarer: I decided not to go with Bitrix24 because simply I was overwhelmed with how many options there were. I prefer integrations.

Fördelar: Bitrix24 seemed to have a lot of great qualities and integration options.

Nackdelar: I was interested in this CRM system for a while, but implementation was confusing.

  • Recensentens källa 
  • Recenserad den 2019-07-25
Syamir K.
Administrative Assistant
Utbildningsförvaltning, 201-500 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2021-02-03

"Manage project with Bitrix24"

Kommentarer: I can run verity of project at the same time thanks to the amazing feature and tools that provided by Betrix24.

Fördelar: The most important thing that i look in project management software is the contact panel, and Bitrix24 has a very comprehensive contact panel. Storing, managing and sharing for file resources is very organized and they has a very good security for the storage.

Nackdelar: We had faced several challenges while operating this software, one of it is its require a very stable internet connection to load-up all required resources. Another one is, the email tools in mobile device keep crashing when i'm trying to edit the layout.

  • Recensentens källa 
  • Recenserad den 2021-02-03
John B.
Manager
Skriva och redigera, 11-50 anställda
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    5 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2019-12-16

"Very helpful software"

Fördelar: -Everything you need to work with tasks: templates, collaborators, time tracking, reminders (including e-mail), auto-renewal of paused tasks, Gantt chart with different links "in the tail and in the mane." -Custom Kanban board. -A calendar of tasks and events both throughout the company and by departments and selected employees. -Robots and triggers in tasks. In a few clicks, you can implement most simple, but extremely routine-free scripts. -Very convenient chat - you can work both on the site and through the desktop client. -Good mobile version (Android, iPhone). -Built-in IP-telephony. -Built-in work with mail through IMAP. -Automatic group / project chat for members. -Wide differentiation of access rights (if not too lazy to configure). -Calendar-schedule of absences of employees (attendance tracking, "who/where /why"). -Meetings - it is convenient to hold meetings on a list of issues, draw up minutes of meetings. - Many other extensions, including free ones.

Nackdelar: -In some places there is a confusion between the new and the old interface (not all parts of the portal have moved to a new track). -Somewhere they dropped useful commands in the context menus and the necessary buttons, and do not want to return. For example, "copy a task with or without nested subtasks" - earlier this was solved with one daw, but now only one option is hard-coded. In general, the usual story when updating to new versions (remember the transition from Windows 7 to 8, and then from 8 to 10). In the new interface, tasks on the company page (CRM) are inconveniently done - before it was a table with search / filter and sorting, and now it's just a list without details. This is due to the transition to a new concept. You can understand, but it’s difficult to get used to. We have to go to the section "Tasks and Projects" and there already look for the tasks of the company by its name, although we have already been to the tasks page of the company ("Cases"). -We use CRM (leads, deals), chats with visitors (the chat works directly from Yandex search results through Yandex.Dialogs, as well as from the site), tasks, projects, meetings and meetings. It works properly in a virtual machine. If there is an active license, it is successfully updated. Technical support usually responds within 24 hours. Most of the issues are solved (we give access to the portal with an IP restriction, then turn it off

  • Recensentens källa 
  • Recenserad den 2019-12-16
Jorge rene A.
Consultor Independiente de TI
Dator- och nätverkssäkerhet, 2-10 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2018-08-20

"A Secret Jewel"

Kommentarer: Ok, I have been using Bitrix24 for several years now... sometimes for little things, some other times just for testing and understand how the product has been changing over the time, but right now is a true hidden jewel for me. This CRM delivers everything in one package, I can run almost my entire company on it. CRM, Prospects, Projects, Intranet, Workflows, Phones, Unified Communications, etc. If this piece of software adds accounting and financials to the packages, it would be a one-stop solution for every entrepreneur. I think that the most valuable feature I ever see on this tool is the fact that the CRM processes are truly customizable... I mean, most of the CRM systems let you customize small things like the field name, some behaviors and some other little stuff (almost meaningless), however, Bitrix24 lets you change everything to fit from a single person orden processing to a multilanguage sales operation, super easy, and if you need to try different angles, you can create multiple pipelines with different configurations... As i said before, I have tried Bitrix24 in the past, also worked with most of the popular ones (from Microsoft to Zoho and NoCRM) and since i rediscover the new features and funcitionalitis from Bitrix 24 im not looking aymore You can try it for free and send me a comment about it.

Fördelar: 1.-) Super customizable, multi pipelines, streamlined CRM
2.-) Great team management and employee time sheets system
3.-) Unified communications
4.-) the ability to attach phone numbers to it (and make and receive calls)
5.-) Multichannel contact widget for your website, directly connected to the CRM
6.-) Automation and visual workflow designer
7.-) website builder included (awesome for landing and squeeze pages)
8.-) Taks, Schedule and project management
9.-) Great community support

Nackdelar: - The free version attaches a Bitrix24 reference at the bottom of every email.
- A couple of functions are not polished or clear enough (at least for me).
- Don't have an accounting feature.

  • Recensentens källa 
  • Recenserad den 2018-08-20
Rick P.
Director
Har använt programvaran för: 6-12 månader
  • Helhetsbetyg
    4 /5
  • Enkel användning
    3 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    Ej betygsatt
  • Recensentens källa 
  • Recenserad den 2018-06-27

"Everything your team needs to get things done on one page, which can be a bit of a problem"

Fördelar: Bitrix24 has an astonishing number of advanced services available in its free tier -- basically everything except Advanced CRM and Tasks or a lot of online storage, restricted to 12 users. That has to be some kind of record for a service of this type and power. 12 users! For a small business that needs a comprehensive space to communicate, collaborate, get things done, follow up leads, even answer emails and make telephone calls! I really can't think of a more powerful solution at this price. The Activity Stream is among the best of its kind. The paid plans are also very reasonable considering what you get. There's even a special plan at $69/month for businesses that don't need a lot of users or storage space but have a lot of sales to make and/or leads to follow up on. That strikes me as very very smart. The price is this aggressive, I would imagine, because of the traction of well-known solutions like Salesforce, which all the better for consumers, of course.

Nackdelar: Even though I appreciate everything there one page ready for me to use, the sheer amount of choices can be a bit daunting. Luckily, the lefthand nav can be configured so you can hide stuff you don't need. The design looks to my eyes about 5 years out of style so the UI could use an upgrade, for sure. I'm not sure design is this company's strong point. For instance, the default desktop image makes the menu items hard to read. These seems like quibbles though, don't they. My team ultimately decided on another collaborative space because our needs were half-editorial and Bitrix24 can't really help you there.

  • Recensentens källa 
  • Recenserad den 2018-06-27
Matthew K.
Marketing Research
Publicering, 1 001-5 000 anställda
Har använt programvaran för: 2 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    4 /5
  • Funktioner och funktionalitet
    4 /5
  • Kundtjänst
    5 /5
  • Valuta för pengarna
    4 /5
  • Sannolikhet att rekommendera
    9/10
  • Recensentens källa 
  • Recenserad den 2019-09-18

"Bitrix24 is a very complete tool"

Kommentarer: Bitrix24 is amazing to manage the tracking and delegation of tasks, this allows us to easily talk with all the members of our teams, we also use it a lot to use calendars and reminders effectively to accomplish the work, thanks to this collaboration software and the teamwork has improved, our internal communication has also experienced a remarkable improvement, we plan to continue using this tool for a long time.

Fördelar: This software has excellent customization features, such as graphics, that help provide accounting information to all customers, I also like the user interface and custom background options and especially the video theme, with this tool I keep the community more linked through sequences of activities, group conversations between departments and other commercial networks, calendars and work groups, in addition to all this, Bitrix24 is an excellent tool for managing projects and sales, as they provide communication between all active members in the Company projects, therefore, allow each member to be aware of what is happening.

Nackdelar: I think that the only negative aspect I have found for this software is its technical support, it takes a long time to respond, and when they do they are not clear in their answers, the times they need your help they have not been able to solve my problem.

  • Recensentens källa 
  • Recenserad den 2019-09-18
Irfan A.
Senior Full-stack PHP Developer
Informationsteknologi och tjänster, 51-200 anställda
Har använt programvaran för: 1 + år
  • Helhetsbetyg
    5 /5
  • Enkel användning
    5 /5
  • Funktioner och funktionalitet
    5 /5
  • Kundtjänst
    4 /5
  • Valuta för pengarna
    5 /5
  • Sannolikhet att rekommendera
    10/10
  • Recensentens källa 
  • Recenserad den 2019-02-14

"Brilliant!...All in one solution for Internal communication and project management"

Kommentarer: We are using Bitrix24 for internal communication and basic task management. Its been a great experience especially with a lot of features. I would surely keep on using.

Fördelar: - Bitrix24 consist of lots of features and modules that can be switched on or off as needed which is huge plus because it makes it really easy to manage your projects while keeping software simple - Implementation and learning of the software is very easy and that's what our staff loved about it - It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose - Brilliant within the company social feature. - Accessible on multiple platform which is huge plus. Can be accessed through Web site, Mobile apps and Desktop application for WIndows, Mac and even Linux platform. That's a brilliant thing I would say

Nackdelar: - There is a lot of room in improvement of user experience. If developers can work on User Experience that would be great - Navigation is not that easy and is really confusing for project management features again this might be related to user experience. I would say they can really improve that. - Configurations are not very flexible i.e you can not configure the software according to your needs you have to work with what is provided by the developers itself. - It would have been great if they had a training scheduler or calendar management feature.

  • Recensentens källa 
  • Recenserad den 2019-02-14