124 resultat
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Sprinklr hjälper företag att erbjuda förstklassig kundtjänst på mer än 35 kanaler med hjälp av en av branschens mest avancerade AI-motorer. Lär dig mer om Sprinklr
Sprinklr är kanske den enda kundtjänstlösningen i företagsklass som 90 % av världens 100 främsta varumärken litar på. Sprinklr Modern Care utnyttjar en av branschens mest avancerade AI-motorer för att hjälpa företag att identifiera och lösa kundproblem på mer än 35 moderna kanaler från en enda, enhetlig plattform för snabbare och positivare varumärkesinteraktioner i stor skala. Lämna punktlösningskaoset bakom dig med Sprinklr, kanske världens första och enda Unified-CXM-plattform. Lär dig mer om Sprinklr
Sprinklr är kanske den enda kundtjänstlösningen i företagsklass som 90 % av världens 100 främsta varumärken litar på. Sprinklr Modern Care utnyttjar en av branschens mest avancerade AI-motorer för...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
CRM, uppgiftshantering, tidsuppföljning och fakturering för team, byråer, frilansare och konsulter. Lär dig mer om todo.vu
todo.vu är en produktivitetssvit som levererar en unik blandning av CRM, uppgiftshantering, tidsuppföljning och faktureringsfunktioner. todo.vu är idealiskt för frilansare, konsulter och team i alla storlekar som strävar efter att uppnå ökad effektivitet, kvalitet och transparens. todo.vu är helt kostnadsfri för frilansare och alla prisplaner begränsas så att du högst betala för 11 användare, dvs. betala för 11 och få obegränsat antal användare därefter. Lär dig mer om todo.vu
todo.vu är en produktivitetssvit som levererar en unik blandning av CRM, uppgiftshantering, tidsuppföljning och faktureringsfunktioner. todo.vu är idealiskt för frilansare, konsulter och team i alla...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
InfoCision tillhandahåller traditionella callcentertjänster till avancerad utbildning, kvalitets- och effektivitetstjänster. Lär dig mer om InfoCision
InfoCision är en leverantör av traditionella callcentertjänster till avancerade utbildningslösningar. InfoCision erbjuder callcenterverktyg som förkortar samtal, blandar alternativa kanaler och ökar kundnöjdheten. Arbetar för att förbättra atmosfären på ditt callcenter, använd verktyg för att fylla i kunddata och demografi i förväg, registrera inkommande samtal, utbilda callcenteragenter med e-lärande och simuleringar, mät kvaliteten, motivera personalen och ett komplett utbud av robusta alternativ för utgående/ingående SMS/MMS-textmeddelanden. Lär dig mer om InfoCision
InfoCision är en leverantör av traditionella callcentertjänster till avancerade utbildningslösningar. InfoCision erbjuder callcenterverktyg som förkortar samtal, blandar alternativa kanaler och ökar...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.
Slack is a collaboration hub, where the right people and the right information come together, helping everyone get work done. When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered. Try Slack with your team for free.
Slack is a collaboration hub, where the right people and the right information come together, helping everyone get work done. When your team needs to kick off a project, hire a new employee, deploy...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Sätt kundservice i centrum för ditt företag. Gör representanter mer produktiva, chefer mer effektiva och kunder mer engagerade.
Zoho Desk är en webbaserad kundtjänstapplikation som hjälper ditt företag att bygga starkare relationer med kunder. Med Zoho Desk blir representanter mer produktiva, chefer mer effektiva och kunder får fler möjligheter. Det är anpassningsbart, behagligt att använda och det kostar inte en förmögenhet. Zoho Desk ingår i Zohos starka svit med över 40 olika program för företagsverksamhet och ger dig möjlighet att sätta kundservice i centrum för ditt företag.
Zoho Desk är en webbaserad kundtjänstapplikation som hjälper ditt företag att bygga starkare relationer med kunder. Med Zoho Desk blir representanter mer produktiva, chefer mer effektiva och kunder...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
TeamSupport är en programvarulösning för kundtjänst efter försäljning utformad specifikt för de unika behoven hos företag med B2B-teknik.
TeamSupport är en programvarulösning för kundtjänst efter försäljning utformad specifikt för de unika behoven hos företag med B2B-teknik. TeamSupport är byggd runt hela B2B-kunden, snarare än att vara fokuserad på varje enskild kontakt eller ärende. TeamSupport hjälper till att lösa sofistikerade kundbehov, driver framgångsrika kundinteraktioner vilket leder till ökat förväntat kundlivstidsvärde. Nationellt erkända TeamSupport-lösningar inkluderar TeamInsights och TeamSuccess.
TeamSupport är en programvarulösning för kundtjänst efter försäljning utformad specifikt för de unika behoven hos företag med B2B-teknik. TeamSupport är byggd runt hela B2B-kunden, snarare än att...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Bygg bättre kundrelationer med en förstklassig meddelandetjänst för företag.
Intercom är en plattform för samtalsbaserade relationer (conversational relationship platform, CRP). Med Intercom kan du bygga bättre kundrelationer genom personanpassade, meddelandebaserade upplevelser under hela kundresan. Några av världens mest framgångsrika företag som Atlassian, Shopify och New Relic använder Intercom för att leverera samtalsbaserade kundupplevelser genom chatt, robotar och personliga meddelanden.
Intercom är en plattform för samtalsbaserade relationer (conversational relationship platform, CRP). Med Intercom kan du bygga bättre kundrelationer genom personanpassade, meddelandebaserade...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Userlike är ett av de första och enda livechattprogrammen som hjälper ditt företag att få och behålla kunder genom olika meddelandekanaler.
Userlike kombinerar webbplatschatt och mobilmeddelanden. Byt till en bättre metod för kundkommunikation. För dina kunder, supportombud, säljare och chefer. Chatta med dina kunder via din hemsida, Facebook Messenger, WhatsApp, Telegram och SMS. Anslut en chattrobot och automatisera delar av dina kundinteraktioner. Skapad och hanterad i Tyskland. Userlike håller dina och dina kunders data säkra med en 100 % GDPR-kompatibel kommunikationslösning.
Userlike kombinerar webbplatschatt och mobilmeddelanden. Byt till en bättre metod för kundkommunikation. För dina kunder, supportombud, säljare och chefer. Chatta med dina kunder via din hemsida,...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Tidio merges live chat and chatbots in one tool to help you skyrocket your sales and level of customer service.
Tidio is a communicator for businesses that keeps live chat, chatbots, Messenger and e-mail in one place. This software cuts down on the time that it takes to communicate with your customers while also creating a boost in sales and satisfaction by engaging visitors in real-time. Additionally, this product is available on-the-go with iOS and Android features to keep your customer conversations fluid across all devices.
Tidio is a communicator for businesses that keeps live chat, chatbots, Messenger and e-mail in one place. This software cuts down on the time that it takes to communicate with your customers while...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
SaaS-plattform som ger dig hantering av företagstjänster genom automatiserad dirigering, varningar, interaktionsspårning med mera.
Vivantio är en ledande plattform för hantering av företagstjänster som kombinerar servicefokuserade CRM-funktioner, ESM-principer och mätbara resultat som ger organisationer möjlighet att förbättra servicen samtidigt som kostnaderna minskas, affärsmålen uppnås och nöjdare kunder betjänas. Vivantios historia började 2003, inspirerad av önskan att bygga en plattform med flera hyresgäster som är pålitlig, konfigurerbar och säker. Idag är Vivantio en välrenommerad leverantör av tjänstehantering-SaaS för serviceteam.
Vivantio är en ledande plattform för hantering av företagstjänster som kombinerar servicefokuserade CRM-funktioner, ESM-principer och mätbara resultat som ger organisationer möjlighet att förbättra...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Kayako - Straightforward Live Chat to quickly connect for customer service across devices and platforms.
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex.
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Get your software set up in as little as 24 hours with our industry-leading, 100% U.S.-based 24/7 customer support.
Issues, tickets, complaints, and more; whatever you call it, we solve it. With your choice of Issuetrak’s cloud or on-premise software, unlimited free end users can submit, edit, and close tickets — and thanks to our easy multichannel submission options, they won’t need training to do it. Improve and automate your workflows, manage visibility, and make reports a breeze with dashboards. Take advantage of our Active Directory integration, asset management module, and much more!
Issues, tickets, complaints, and more; whatever you call it, we solve it. With your choice of Issuetrak’s cloud or on-premise software, unlimited free end users can submit, edit, and close tickets —...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
CTI for Sales & Contact Center - Improve Customer Experience & Productivity
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations.
Tenfold Next Generation CTI integrates with all major CRMs including Salesforce, Microsoft Dynamics, and Phone Systems like Cisco, Avaya, Genesys. By connecting your phone system to CRM, Tenfold...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Ett nytt och smart sätt att boka möten. Börja automatisera din verksamhet med Bookafy. Kostnadsfri provperiod ingår. Inget kreditkort krävs.
Bookafy har en av marknadens mest robusta funktionsuppsättningar ... Det som skiljer lösningen från andra är designen, den vackra bokningssidan och en sömlös integrering av en ljusruta för din hemsida (kan installeras åt dig, gratis). Om du är designmedveten och vill ha en programvara som återspeglar ditt varumärke så ... Prova Bookafy. Ja, lösningen erbjuder 2-vägssynkronisering med Google, Ical, Outlook, Office 365 och Outlook Exchange, en öppen API, betalningar, klasser, obegränsat antal användare, obegränsat antal besökstyper och mycket mer.
Bookafy har en av marknadens mest robusta funktionsuppsättningar ... Det som skiljer lösningen från andra är designen, den vackra bokningssidan och en sömlös integrering av en ljusruta för din...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Textline is a business SMS platform offering the best tools for customer support workflow, team collaboration, and process automation.
Use SMS and make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business SMS platform that offers the best tools for customer support workflow, team collaboration, and process automation. We add text messaging capabilities to your existing landline or give you a new, textable phone number in your local area code.
Use SMS and make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business SMS platform that offers the best...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
Yonyx is a cloud based platform for creating decision tree driven interactive guides that plug into most CRM systems. Yonyx guides helps users follow business processes in an interactive manner - be it for troubleshooting, customer service, telemarketing or for customer self service. Yonyx helps improve quality & consistency of service delivered by an organization - resulting in improved CSAT, reduced cost and increased revenue through better customer retention & faster acquisition.
Yonyx is a cloud based platform for creating decision tree driven interactive guides that plug into most CRM systems. Yonyx guides helps users follow business processes in an interactive manner - be...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Skapa interaktiva beslutsträd som hjälper dina kunder att hitta rätt svar på första försöket.
Med Zingtree är det enkelt att skapa interaktiva vanliga frågor, kunskapsbaser och felsökare. Zingtree drivs av kodlösa beslutsträd och hjälper dig att lösa två vanliga problem: Användarna vet ofta inte vad de letar efter och även om de vet det så vet de inte var de kan hitta det. Med Zingtree guidar du istället dina användare till rätt svar på egen hand, vilket samtidigt avstyr supportärenden.
Med Zingtree är det enkelt att skapa interaktiva vanliga frågor, kunskapsbaser och felsökare. Zingtree drivs av kodlösa beslutsträd och hjälper dig att lösa två vanliga problem: Användarna vet ofta...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Hiver is a Gmail-based customer support solution that helps teams collaborate on shared inboxes like [email protected], [email protected], [email protected]
Hiver is the world's first helpdesk built for Google Workspace. We help teams deliver fast and empathetic customer support, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software. Hiver is used by 1500 companies including Flexport, Pluralsight, Harvard University, and Appsflyer.
Hiver is the world's first helpdesk built for Google Workspace. We help teams deliver fast and empathetic customer support, right from the tool they are already familiar with - Gmail. This means they...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Powerful and affordable issue tracking software solution that can be configured to your exact needs.
With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner. Based on the PhaseWare Tracker product suite, our issue tracking solutions provide a customizable and configurable, responsive tool set to help your business streamline the issue tracking process, effectively manage the workload, increase productivity, and directly impact the bottom line.
With an ever-rising number of issues to track and resolve, your support organization probably struggles to effectively manage resources, prioritize issues, and resolve tickets in a timely manner....

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Get 10 tools in 1 to increase website conversions and improve visitor’s experience with heatmaps, user recordings, live chat and more.
Learn why your visitors aren’t converting and how you can grow sales and capture leads with Lucky Orange. Installation takes a few seconds and doesn’t require coding experience. With 10 tools for the price of one, Lucky Orange’s suite of conversion rate optimization tools includes Dynamic Heatmaps, Session Recordings, Live Chat & Live View, Visitor Profiles, Surveys, Announcements, Form Analytics, Conversion Funnels, and a Realtime Dashboard. Get started today with a 7-day free trial.
Learn why your visitors aren’t converting and how you can grow sales and capture leads with Lucky Orange. Installation takes a few seconds and doesn’t require coding experience. With 10 tools for the...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Simplify and grow your business with your own custom Logicbox.
Logicbox helps companies grow by combining every facet of your business into a single, customized, cloud-based system. From account and lead management, CPQ and production, to invoicing, purchasing and inventory management, to distribution, installation and service, Logicbox streamlines and scales your critical daily processes. Choose Logicbox and get real-time visibility into all aspects of your operations, enabling you to grow your business and increase profitability.
Logicbox helps companies grow by combining every facet of your business into a single, customized, cloud-based system. From account and lead management, CPQ and production, to invoicing, purchasing...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution
Helpdesk software with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.Try azuredesk.co today for free 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3 party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket Fields, Tabbed UI, Rules
Helpdesk software with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.Try azuredesk.co today...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents with a platform to interact with customers on any channel from one interface. Trigger micro-learning and coaching modules inside agent queues for improved growth and development. And, gain deep customer insights from a single reporting system, based on the customer relationships your team develops.
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive CX. Equip agents...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
eDesk is the #1 eCommerce customer support tool for online retailers.
eDesk is the #1 eCommerce customer support tool for online retailers. Entirely eCommerce focused, eDesk helps online retailers to quickly receive and respond to messages from customers. Directly integrated with over 70+ channels such as Amazon, eBay, Shopify and Facebook, eDesk centralises your eCommerce support tickets into one inbox for easy handling. It combines rich order data with AI-powered automations to help remote teams deliver a five-star customer experience.
eDesk is the #1 eCommerce customer support tool for online retailers. Entirely eCommerce focused, eDesk helps online retailers to quickly receive and respond to messages from customers. Directly...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
A flexible, scalable, user friendly customer service software to deliver omnichannel and automated customer support at best price.
NABD is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.
NABD is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Kommunicate is a human+bot hybrid platform for real-time, proactive, and personalized support for growing businesses.
The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and workforce.
The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Customer Support & Feedback Software. Available in SaaS & On-Premise. Highly customizable, scalable and flexible. Free 14-day trial.
Feature-rich Customer Support & Feedback Software including Multi-channel Ticketing, Live Chat With Messengers Aggregator, ChatBot, Feedback Community Portal, Knowledge Base. Available in SaaS & On-Premise. Highly customizable, scalable, and flexible. Free 14-day trial.
Feature-rich Customer Support & Feedback Software including Multi-channel Ticketing, Live Chat With Messengers Aggregator, ChatBot, Feedback Community Portal, Knowledge Base. Available in SaaS &...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
The modern customer service platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting.
Deskpro is the helpdesk platform for 21st century organizations, offering a modern, real-time web interface, flexible configuration and easy but powerful automation. Includes: user portal with Knowledgebase, news posting, file hosting and customer feedback; live chat that you can add to your website; integration with services you already use: Salesforce, Highrise, JIRA, Active Directory, LDAP, OneLogin, Okta and many more. Full REST API and app development framework.
Deskpro is the helpdesk platform for 21st century organizations, offering a modern, real-time web interface, flexible configuration and easy but powerful automation. Includes: user portal with...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Quiq is the platform for the next generation of digital conversations. Engage consumers with messaging, live chat, and bot solutions.
Quiq helps brands present their customers with consistently jaw-dropping customer experiences across SMS/text messaging, rich messaging, web chat, and social channels. With Quiq's Conversational Engagement Platform, companies can easily orchestrate commerce and service conversations involving both bots and humans. For more information about Quiq, go to www.quiq.com.
Quiq helps brands present their customers with consistently jaw-dropping customer experiences across SMS/text messaging, rich messaging, web chat, and social channels. With Quiq's Conversational...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
User.com är ett avancerat marknadsförings- och försäljningssystem som hjälper till att automatisera personanpassad kommunikation och effektivisera affärsprocesser.
User.com är en allt-i-ett-plattform för automatiserad marknadsföring som syftar till att öka engagemanget och förbättra konverteringen genom att använda en enda datakälla för dina kunder. Nå kunder via ett brett utbud av kommunikationskanaler: e-post, livechatt, chattrobot, push-meddelanden, dynamiskt sidinnehåll och många fler – allt tillgängligt på ett ställe. Intresserad av automatiserad marknadsföring? Få en kostnadsfri, 14 dagar lång provperiod utan förskottsbetalning
User.com är en allt-i-ett-plattform för automatiserad marknadsföring som syftar till att öka engagemanget och förbättra konverteringen genom att använda en enda datakälla för dina kunder. Nå kunder...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Acobot är en AI-chattrobot som använder maskininlärning för att automatiskt interagera med dina kunder.
Bygger AI-chattrobotar för den dagliga onlineåterförsäljaren. Acobot är en av de ledande leverantörerna av AI-chattrobotar för e-handel och online-återförsäljare. Med hjälp av avancerad maskininlärningsteknik lär sig Acobot från din webbplats och interagerar självständigt med användarna. Ingen kodning krävs, då Acobot stöds av ledande e-handelsbyggare som Shopify, WooCommerce med flera.
Bygger AI-chattrobotar för den dagliga onlineåterförsäljaren. Acobot är en av de ledande leverantörerna av AI-chattrobotar för e-handel och online-återförsäljare. Med hjälp av avancerad maskininlärnin...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Teckst empowers enterprises to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging.
Teckst empowers enterprises with 15 agents or more to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging. We text-enable your current phone numbers and pull SMS and chat messages directly into your CRM, where agents can respond quickly and efficiently. The Teckst platform integrates seamlessly with Zendesk, Salesforce, Oracle, SAP, FreshDesk, SugarCRM, and more, with a dashboard that puts analytics and controls at the fingertips of management.
Teckst empowers enterprises with 15 agents or more to build one-on-one relationships with their customers by facilitating real-time human-to-human messaging. We text-enable your current phone numbers...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Video's Most Interactive Platform. Easily record videos, add interactive questions and calls-to-action, and manage all in one place.
VidGrid is Videos Most Interactive Platform. Going beyond recording, hosting, and sharing; Vidgrid transforms video into a two-way conversation by empowering anyone to capture knowledge, converse with the audience, and control the flow of information. Worldwide leaders such as Fox, Mortensen, G2 Crowd, Paylocity, Duke University, and the University of Nebraska leverage VidGrid to communicate and collaborate across sales, customer success, training and education.
VidGrid is Videos Most Interactive Platform. Going beyond recording, hosting, and sharing; Vidgrid transforms video into a two-way conversation by empowering anyone to capture knowledge, converse...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Help desk solution with service request management, knowledge base, task management, surveys.
Free service desk / Helpdesk application with lots of other features for whole organisation. 1. service request management (Not only for IT but for all departments) so service category can be assigned to anyone and he starts receiving requests raised by others for that category.. 2. Asset management (Manual) So covers life cycle of all assets not only IT and networked assets.. 3. Knowledge base. 4. Photo gallery 5. notice board 6. Log book 7. Active directory 8. Customer Care
Free service desk / Helpdesk application with lots of other features for whole organisation. 1. service request management (Not only for IT but for all departments) so service category can be...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Customer service management solution that helps businesses connect with clients through AI and bots using various digital channels.
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Freshcaller är ett molnbaserat modernt telefonsystem som hjälper dig att skala upp din verksamhet utan att behöva oroa dig för komplexiteten.
Freshcaller är ett molnbaserat PBX-system som gör att du kan köpa lokala och avgiftsfria telefonnummer i över 90 länder. Freshcaller från Freshworks kan hjälpa dig att tänka om samtal och ta tillbaka sammanhang. Över 40 000 kunder litar på Freshworks. Ingen hårdvara och inga underhållskostnader. Ett bra telefonsystem för callcenterverksamhet och företagstelefoni för alla team. Företag kan välja att spela in alla sina telefonkonversationer, ge arbetsledare tillgång till liveuppdaterade instrumentbrädor och till och med lyssna och tala med kunder i realtid
Freshcaller är ett molnbaserat PBX-system som gör att du kan köpa lokala och avgiftsfria telefonnummer i över 90 länder. Freshcaller från Freshworks kan hjälpa dig att tänka om samtal och ta tillbaka...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool for small businesses.
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. The collaborative solution that converts customer emails to support tickets and eliminates the need for referencing case IDs.
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. The...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
We are the portal experts - specializing in partner portals and customer portals. Seamlessly integrated with your CRM.
Magentrix's partner portals provide the best customization options in-market through our advanced API integration. Drag and drop configuration to build different experiences. No duplication of records. Watch our co-branded video with the AppExchange team. Read our customer success stories or read the stellar reviews they leave us (5-star rating on Salesforce's AppExchange and top-rated app in partner management). TomTom uses us to supercharge their partners, why don't you?
Magentrix's partner portals provide the best customization options in-market through our advanced API integration. Drag and drop configuration to build different experiences. No duplication of...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
The next-gen customer service solution, ready right out-out-of-the-box, with all the tools to deliver great customer care, efficiently.
The next-gen customer service solution, ready right out-out-of-the-box, with all the tools to deliver great customer care. Agents support customers from a single workspace, enabling efficiencies across all channels. With built-in automations and knowledge management system improving handling time and requires zero dev resources - Answers optimizes day-to-day CS environments. Developed for growing businesses, support teams can scale effectively, so customer service is never compromised.
The next-gen customer service solution, ready right out-out-of-the-box, with all the tools to deliver great customer care. Agents support customers from a single workspace, enabling efficiencies...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more.
Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more.
Web-based solution that provides live chat through help desk, social media integration, mobile access, reporting and more.

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Modern cloud-based online community and knowledge base software. Engage your customers and employees with your own branded community.
Forumbee provides an integrated cloud-based community forum and knowledge base platform. Engage your customers and scale product support with an online user community for your product or website. Customer can access your help content, engage in Q&A, share product feedback and discuss best practices all in a single hub.
Forumbee provides an integrated cloud-based community forum and knowledge base platform. Engage your customers and scale product support with an online user community for your product or website....

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Empowers retailers and small businesses to respond to customer questions faster. Team inbox for customer chats, emails, social posts.
Empowers retailers and small businesses to respond to customer questions faster. Team inbox for customer chats, emails, social posts. Dealing with customers shouldnt be a hassle. It should be a genuine pleasure. But as a small company with big ambitions, there are so many things youve got to get done first. Customer service cant be your top priority. At 5pm each working day, you might get started on the days customer queries but you might not. Thats what its like to run a company
Empowers retailers and small businesses to respond to customer questions faster. Team inbox for customer chats, emails, social posts. Dealing with customers shouldnt be a hassle. It should be a...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Supportbench is a customer support software system that helps companies navigate through complex customer relationships efficiently.
A modern customer support CRM built by customer support for customer support. Our #1 goal was to make a platform that works as though it was built for you. We make the complex simple by combining all the tools you need into one single platform. Easy to use, migrate to, adaptable, and scalable, which is why Fortune 500 companies like 3M chose us to manage their most valued customers. After all, once you get your customers, it's our job to ensure you keep them.
A modern customer support CRM built by customer support for customer support. Our #1 goal was to make a platform that works as though it was built for you. We make the complex simple by combining...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Powerful live chat software built for super fast customer support.
Updated pricing: Unlimited Agent plan starting at $29/mo. HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use.
Updated pricing: Unlimited Agent plan starting at $29/mo. HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales....

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Non-code, process-based, an end to end help desk solution with escalation, automated workflows and advanced reporting capabilities.
Process-based, Omnichannel, end to end Help Desk, Customer Service and Relations Management solution with escalation maps, automated workflows, and performance measurements. It has integration and non-code customisation capabilities. You may design processes and interfaces for each issue type separately. In compliance with ISO 10002 certifications. Next4biz is successfully in use by Bosch, Mercedes, ING Bank, Allianz, Daikin, Fiat, Turkish Cargo, Oriflame, Danone and many more.
Process-based, Omnichannel, end to end Help Desk, Customer Service and Relations Management solution with escalation maps, automated workflows, and performance measurements. It has integration and...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Blitzz empowers Customer Support, Sales & Field Service teams with remote video, AR & AI without an app download.
Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s equipment and use Blitzz to diagnose and solve the problem remotely. Use advanced features like markup images to collaborate on solutions and get tips about where they could get stuck while doing repairs. Blitzz is deeply integrated with CRMs and ITSMs like Salesforce, Zendesk, and ServiceNow.
Blitzz provides users a user-friendly solution for remote video inspections and customer support over live video without an app download. Customer Support techs can remotely see a customer’s...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Tillhandahåll minnesvärd kundservice med fokus på meddelanden. Lyssna, stöd och engagera kunder genom kanaler de älskar.
Sparkcentral erbjuder en SaaS-plattform för digital kundservice: lyssna, stöd och engagera dina kunder genom kanaler de älskar. Lösningen tillhandahåller en nyckelfärdig lösning för företagskontaktcenter som integrerar ett brett utbud av asynkrona kommunikationskanaler. Utforska CX fulla potential genom att hantera alla dina meddelandekanaler på en och samma plattform. Lösningen är enkel att använda och integreras sömlöst med andra externa plattformar eller programvaror. Betrodd av kunder som Zappos, Netflix, Air Canada, Slack ...
Sparkcentral erbjuder en SaaS-plattform för digital kundservice: lyssna, stöd och engagera dina kunder genom kanaler de älskar. Lösningen tillhandahåller en nyckelfärdig lösning för företagskontaktcen...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
Telemarketing solution that automates, organizes, and manages your outbound call campaigns in order to increase efficiency.
Telemarketing solution that automates, organizes, and manages your outbound call campaigns in order to increase efficiency.
Telemarketing solution that automates, organizes, and manages your outbound call campaigns in order to increase efficiency.

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)
eKMS helps your customers and agents quickly and intuitively find the information they need.
eKMS is a knowledge base management solution - a single platform application for connecting people with answers. Our software is intuitive, easy to integrate into any web-based environment, and offers advanced tools for managing a knowledge base: easy real-time editing and authoring, agent templates and work-flows, community forums and comments, and full access to our world class knowledge management team. Most importantly, it is cost effective - expect an ROI within six months or less.
eKMS is a knowledge base management solution - a single platform application for connecting people with answers. Our software is intuitive, easy to integrate into any web-based environment, and...

Funktioner

  • Kunskapsbashantering
  • Livechatt
  • E-posthantering
  • CRM
  • Hantering av servicenivåavtal (SLA)