71 resultat
Multilingual Conversational AI to deliver a human-like customer support services. Contact us for a free demo – [email protected] Lär dig mer om assist365 - AI-powered Virtual Assistant
assist365 is an AI-powered Conversational Voice Bot for end-to-end customer support automation. Cleverly engineered NLU and NLP engine delivers a human-like experience to your customers in more than 20 languages. Deploy the bots for various use cases like Customer Service, FAQs, Surveys, Appointments, etc. and rest all is taken care of by the bots. The level of scalability assist365 possesses and its automation can help you deliver 24/7 customer service at less than 30% of the actual cost. Lär dig mer om assist365 - AI-powered Virtual Assistant

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
NICE CXone is the world's #1 cloud customer experience platform. Delivering omnichannel routing, analytics, workforce optimization, automation, and AI, CXone empowers organizations of all sizes to provide exceptional customer experiences. Lär dig mer om NICE CXone

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations.
Gong empowers your entire go-to-market organization by unlocking and operationalizing your most valuable data set — your customer conversations. Gong also transcribes your sales call recordings. That way you can search through calls and highlight specific parts of the conversation that matter to you. It’s like Google search, but for your sales calls. Empower your team with real-time data, time-saving automation, and actionable next steps to positively influence the outcome of deals. Lär dig mer om Gong.io

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Drive documentation productivity - all by voice!
Put your voice to work to create reports, emails, forms and more with Dragon Professional Individual, v15. With a next-generation speech engine leveraging Deep Learning technology, dictate and transcribe faster and more accurately than ever before, and spend less time on documentation and more time on activities that boost the bottom line. Lär dig mer om Dragon Professional Individual

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Leading Speech Recognition tool leveraging AI-enabled technology for the EdTech Industry, with 95%+ accuracy rate for non-native speech
Backed by Google, ELSA provides a proprietary Speech Recognition and AI-enabled technology to help learners speak English more fluently and effectively. Beyond transcription, ELSA provides feedback on pronunciation, fluency, intonation, grammar & vocabulary - even predicting scores for IELTS/TOEFL speaking tests. Technology with 95%+ accuracy, adapted to 100+ global accents (India, Japanese, Indonesia, Brazil, Mexico, etc) from 25M+ users regardless of adults and kids’ voices. Lär dig mer om ELSA Speak

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call
The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $30 per user. Sign up and get a 14-day free trial. Lär dig mer om JustCall

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
CTM lets you record and transcribe phone calls giving you data to confidently make customer experience & sales coaching decisions.
CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to make data-driven advertising decisions. CTM integrates with core tools marketers use every day like Google Ads and Analytics, Hubspot, Salesforce, Zoom, and Facebook. Key speech analytics features include call recording, transcriptions, and automated keyword analysis. Lär dig mer om CallTrackingMetrics

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software.
Chorus by ZoomInfo provides the Conversation Intelligence platform that captures & analyzes all your sales interactions across phone calls, video meetings, and email to ensure your sales teams win more deals and hit their number. Lär dig mer om Chorus

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Increase QA coverage by classifying and auto-scoring every call, email, and chat session for CX and regulatory compliance.
EvaluAgent's Quality Assurance software includes all the features you need to deliver performance improvement and demonstrate compliance. Backed by an experience customer success team, EvaluAgent helps you evaluate, coach and engage front-line agents. Access best-in-class cognitive services and machine learning that identifies your business-specific words and phrases to boost call-transcription accuracy. Lär dig mer om EvaluAgent

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Gamification-based SaaS Engagement, Incentive, Recognition & Analytics programs powered by Snowfly. If you track it, we can gamify it!
Snowfly provides industry leading Engagement programs that leverage Gamification, Incentives, and Speech Analytics for any industry. Snowfly Offers month-to-month contracts because our programs WORK - and our average customer tenure of over 6 years and industry leading engagement numbers prove it. Our solutions will help you achieve and improve your custom business objectives including: improved culture, better performance, employee satisfaction, process automation or all of the above! Lär dig mer om Snowfly

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.
At ICR Evolution we help you connect with your customers in an agile, simple, effective and productive way. EVOLUTION allows you to be where your customers are, at the right time. Answer calls, emails, chats, chatbots, voicebots and social media messages from the same platform and offer a 100% omnichannel customer service experience. EVOLUTION features intelligent contact routing, IVR, predictive dialer, scripting and flow design tools, integrations with CRMs, ERPs and omnichannel communications Lär dig mer om ICR Evolution

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Appen provides high-quality training data to confidently deploy world-class AI.
Appen provides reliable training data to give organizations in technology, automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products. Our expertise includes a global crowd of over 1 million skilled contractors who speak over 235 languages, in over 70,000 locations and 170 countries. Lär dig mer om Appen

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Augment and improve your existing QA reviews process with AI-fueled agent evaluations, insights and more.
CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment analysis and emotion detection. Our easy-to-use, economical, and effective solution helps businesses augment their existing quality assurance process, access agent coaching insights, improve the customer experience, and grow company revenues. Every client is assigned a dedicated CallFinder Analyst for support. Lär dig mer om CallFinder

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
MaxContact is a leading cloud-based contact centre solution provider. With unrivalled technology and a fantastic 100% UK based team.
MaxContact is a leading cloud-based contact centre solution provider. With unrivalled technology, a fantastic 100% UK based team, we design and develop your solution based on your business requirement s, so as your needs change, so do we. It's the reason MaxContact now handles over 100Million interactions monthly, why 97% of our valued customers choose to stay with us, and why we're growing from strength to strength, alongside our customers. Lär dig mer om MaxContact

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Artificial Intelligence Speech analytics software for call centers enabling 100% coverage with automated quality & compliance scoring.
Daisee transforms Customer Experience by utilizing Artificial Intelligence, speech, & text analytics to access deep insight into behavioural and emotional dynamics of your customer base. Daisee transcribes, analyses and automatically scores and ranks 100% of contact centre interactions enabling organisations to focus on the interactions that matter. Daisee's highly accurate insights enable full visibility into your customer service operations and streamline your quality assurance workflows. Lär dig mer om daisee

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Speech analytics solution that improves performance, quality management and customer satisfaction.
VoiceAnalytics is a speech analytics solution that improves performance, quality management and customer satisfaction in call centers, both in commercial and customer service activities. Our AI based solution is built by a powerful language engine and machine learning algorithms and is able to process speech-to-text with high accuracy, as well as recognize keywords, allowing to detect specific content in 100% of the calls. Lär dig mer om VoiceAnalytics

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Omnichannel analytics and pervasive call center performance management solution for large and small contact centers.
Powered by artificial intelligence and machine learning, CallMiner Eureka delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizati ons to interpret sentiment and identify patterns to reveal deep understanding from every conversation. Automated performance scoring, emotion metrics, and AI-driven topic discovery compels action and improvement within and beyond the contact center. Lär dig mer om Eureka

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Reach customers through any channel in one solution and transform the way you do business.
Transform the way you do business! inConcert makes it possible to reach customers through any channel in one solution with all the necessary tools for successful high-demand contact center operations. It’s engineered to deliver excellence in performance and customer experience, from traditional and robust dialing systems and IVRs to AI powered speech analytics, chatbos, voicebots and voice portals. Lär dig mer om inConcert Omnichannel Contact Center

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology.
Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology. Lär dig mer om Amelia

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Observe.AI is an AI-powered agent enablement platform. Evaluate 100% of voice calls, analyze performance, and tailor agent coaching.
Observe.AI is an AI-powered agent enablement platform for voice customer service. Leveraging the latest speech and natural language processing technologies, Observe.AI enables organizations to quickly analyze 100% of calls. With Observe.AI, support teams improve call quality, monitor compliance, and coach agents into top performers. Lär dig mer om Observe.AI

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
End-to-end AI meeting assistant for customer-facing teams.
Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology help customer-facing teams capture important customer information, before, during, and after important meetings. Avoma analyzes conversation insights, and intelligence to help reps shorten sales cycles and delight more customers. With Avoma, you can automatically record all your meetings, get full transcripts and summarized notes, and actionable insights synced directly to your CRM. Review calls and Lär dig mer om Avoma

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Perform highly accurate, automatic forensic voice comparisons using a cutting-edge, language-independent speaker recognition solution.
Phonexia Voice Inspector is an out-of-the-box solution that enables police forces and forensic experts with a highly accurate forensic voice comparison tool to support effective criminal investigation s and give evidence in court. It uses the cutting-edge Phonexia Voice Biometrics technology powered by deep neural networks, providing exceptional accuracy. You can automatically compare the subjects voice, use recordings of any language, and present the results quickly with predefined reports. Lär dig mer om Phonexia Voice Inspector

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Rev.ais svit av API:er för tal-till-text gör det möjligt för företag att bygga kraftfulla nedströmsapplikationer.
Rev.ais svit av API:er för tal-till-text gör det möjligt för företag att bygga kraftfulla nedströmsapplikationer. Lär dig mer om Rev.ai

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Contact center solution that helps businesses streamline customer service processes across multiple channels.
Amazon Connect - Provide superior customer service at a lower cost with an easy-to-use omnichannel cloud contact center. Save up to 80 percent compared to traditional contact center solutions with no minimum fees, long-term commitments, or upfront license charges. Easily scale up or down to meet demand, with the flexibility to onboard tens of thousands of agents working from anywhere. Download our free eBook on how Amazon Connect can save you contact center costs. Lär dig mer om Amazon Connect

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Record, transcribe & analyze interactions for unmatched intelligence via Knowlarity’s Speech Analytics Platform Built with Google Cloud
With Knowlarity’s Speech Analytics Platform Build with Google Cloud, automate conversation analysis for unmatched business intelligence. Improve contact center performance with insights on operations & agents Find customer insights regarding satisfaction, service, intelligence and campaign effectiveness Minimize churn by discovering cause and predicting at-risk customers Enhance your compliance by reviewing large samples and specific call types Lär dig mer om Knowlarity

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
MiaRec is a leading provider of enterprise-ready call recording and voice analytics solutions for contact centers and beyond.
MiaRec is a leading provider of award-winning, enterprise-ready call recording and voice analytics solutions for contact centers and beyond. MiaRec helps contact centers and businesses gain complete visibility and powerful insights into their customers with features include call recording, STT Transcription, Keyword Spotting, Agent Evaluation, Call Tagging, PCI Masking and more. MiaRec provides interoperability with leading vendors such as Cisco, Avaya, Microsoft, and more. Lär dig mer om MiaRec

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Fast-to-deploy speech analytics API for sentiment analyses in Call Centers, Native Apps, Robotics, etc. Dialect & language-agnostic
OTO leverages cutting-edge voice technology to understand key behaviors and acoustic signals in real-time. Our lightweight DeepToneTM engine extracts over 100 measurements, multiple times every second, providing a wide range of insights. OTO is language-agnostic and gives you output parameters on various angles. Our API allows companies to start analyzing 100% of in-call conversations within a couple of hours. Sign up for a free trial and start analyzing your call data! Lär dig mer om OTO

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Deepening and enriching customer and employee insights
Call Journey’s mission is to use Interactive AI to deepen and enrich the way that organisations understand their customers and people. VoiceAI captures and analyses each and every interaction to produce nuanced insights in a simple, searchable and actionable format, helping organisations improve their customer experience, business performance, risk management and compliance. Call Journey’s passionate interaction experts have combined the best of Natural Language Processing and Artificial Intel Lär dig mer om VoiceAI

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
SoapBox Labs powers best-in-class voice-enabled experiences for kids.
SoapBox Labs builds speech recognition technology for kids. It offers low-code and proprietary speech recognition (ASR) technology that delivers high accuracy for kids ages 2 to 12 of all accents and dialects. The SoapBox voice engine has been built using a privacy-by-design approach to protect kids’ fundamental right to voice data privacy. SoapBox licenses its technology to third-party education and entertainment companies and offers two core solution suites: SoapBox Educate and SoapBox Play Lär dig mer om SoapBox

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
SaaS solution delivering Inbound, outbound, digital channels, advanced analytics, WFM all the world class support and consultation.
RapportCMS is an extensive and feature rich solution with world class support. The solution enables staff to work from any location with advanced agent and customer analytics. As differences between vendors become smaller, people make the difference. Unity4 provides exceptional staff and support to a cutting edge solution with: - Elegant inbound routing - Powerful outbound dialling - Analytics suite to support, management and develop - Omnichannel portal - Agent Telework space and consultation Lär dig mer om RapportCMS

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
An AI powered Data Analytics platform that analyzes and visualizes complex data sets, helping you make decisions.
An AI powered Data Analytics platform that analyzes and visualizes complex data sets, helping you make decisions. Lär dig mer om Stratifyd

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish
Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish Lär dig mer om Contact Cubed

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Tethr integrates with any voice platform and equips your entire enterprise with powerful insights, all from your customer phone calls.
Tethr integrates with any voice platform and equips your entire enterprise with powerful insights, all from your customer phone calls. Lär dig mer om Tethr

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
An advanced speech analytics solution for contact centers to improve performance, reduce operational costs & boost customer experience.
An advanced speech analytics solution for contact centers to improve performance, reduce operational costs & boost customer experience. Lär dig mer om SmartSpeech

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
A business phone system for global enterprise communications
TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. Lär dig mer om Telecmi

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
A Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance.
Prodigal is a Consumer Finance Intelligence solution for optimizing operations and quality assurance. Collection agencies, healthcare providers, and lenders rely on Prodigal to unlock insights that enhance profits, experience, and compliance by analyzing agents' conversations with borrowers and patients. ProAssist guides agents to say and do the right thing every time. ProNotes auto-writes call notes, creating hours of capacity. ProVoice analyzes 100% of calls to reduce risk and strengthen QA. Lär dig mer om Prodigal

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform.
CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform. Lär dig mer om Verint Experience Management

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
As pioneers in cloud technology, ClearTouch has been in business for over 20+ years, worldwide presence, serving over 1500+ clients.
ClearTouch is a cloud-hosted contact center platform provider, which enhances the customer experience of organizations across Banking, Insurance, Healthcare, BPOs, ARM/Collections, eCommerce, and Automotive, among others. Our platform comes packaged with everything – dialer, telephony, team management, analytics & intelligence, data & digital services, and integrations — all of this at a per-minute pricing. You don’t have to depend on multiple providers to manage your contact center. Lär dig mer om Cleartouch Cloud Contact Center Platform

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Solution to create notes automatically for meetings.
Solution to create notes automatically for meetings. Lär dig mer om Marsview Notes

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Real-time compliance monitoring, conduct & fraud risk by analyzing customer & employee communication channels.
Real-time compliance monitoring, conduct & fraud risk by analyzing customer & employee communication channels. Lär dig mer om Cognitive View

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Verint Speech Analytics is a cloud-based speech analytics solution that helps businesses extract valuable insights from phone calls.
Verint Speech Analytics is a cloud-based speech analytics solution that helps businesses extract valuable insights from phone calls. Users will be able to reduce repeat calls and agent handle times, gain real-time customer insights, reduce churn by finding root issues and more. It also helps businesses measure customer satisfaction levels, run marketing campaigns and analyze agents’ performances. Lär dig mer om Verint Speech Analytics

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Alvaria Engagement Analytics surfaces valuable insights into quality, operational efficiency and customer sat across all channels.
Alvaria Engagement Analytics is a powerful speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels. Lär dig mer om Alvaria Engagement Analytics

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Capturi helps teams identify valuable insights using speech analytics to e.g. increase sales numbers or NPS scores and much more.
Capturis customized solution helps you reach your full potential! Using speech analytics and machine learning, Capturi analyzes your customer facing call recordings and transforms them into insights on how to achieve higher NPS, increase sales numbers, reduce the number of non-valuable customer calls and save valuable time on documentation and quality assurance. Lär dig mer om Capturi

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Speech analytics platform for monitoring customer interactions to improve conversion rates, revenue, and buying experiences.
Speech analytics platform for monitoring customer interactions to improve conversion rates, revenue, and buying experiences. Lär dig mer om Signal AI

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Contexta360 is an online platform that uses AI and speech recognition to analyze telephone communications.
Contexta360 software works by using advanced speech analytics. It allows for the analysis of a large number of telephone conversations. It also automatically determines the reasons why customers made contact. The conversations can be from live or automatic answering systems. Automated workflows can be created using gained insights, and the user experience can be improved. Customer interaction analysis is based on natural language processing and AI. Lär dig mer om Contexta360

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
The latest and only behaviourally-informed designed Speech Analytics platform on the market.
The latest and only behaviourally-informed designed Speech Analytics platform on the market, engineered to help you understand what each customer says and feels, right now. Traditional speech tools are complex, designed by analysts for analysts, requiring a technical skillset to get the most from their platforms. Fonetik puts the power into your hands through an intuitive point-and-click interface designed by behavioural scientists. Lär dig mer om Fonetik

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
MeetRecord is a meeting intelligence for CS and sales teams working on Zoom and MS Teams.
Every customer meeting is filled with insights you could easily miss. MeetRecord is here to bridge that gap. MeetRecord helps sales teams to capture intelligence from video calls, do real-world coaching and close deals faster. With MR you can: - Get meeting insights to sell better - Coach on real calls, assign courses to improve performance - Capture and communicate product feedback with real Voice of Customer Lär dig mer om MeetRecord

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Analyse the words, emotion and sentiment behind every call to gain a true understanding of your customers’ experience.
Analyse the words, emotion and sentiment behind every call to gain a true understanding of your customers’ experience. Lär dig mer om Awaken Conversations

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
aingine is a platform, which offers access to countless AI providers supplemented by features for audio, video and text.
aingine is a platform, which offers access to countless AI providers supplemented by features for audio, video and text. Lär dig mer om aingine

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering
Sonar är en kodlös AI-driven plattform för användarforskning. Programvaran gör det möjligt för dig att utföra videobaserad forskning i stor skala.
Sonar är en kodlös plattform för användarforskning som gör det möjligt för UX-specialister och amatörer att utföra videobaserad forskning med hjälp av omodererade och högkvalitativa intervjuer. Lär dig mer om Sonar

Funktioner

  • Sentimentanalys
  • Inspelning av samtal
  • Automatisk transkription
  • Undersökningar och feedback
  • Naturlig språkbehandling
  • Kundupplevelseshantering