Jira Service Desk är modern hjälpdesk-programvara som är enkel att använda för alla, enkel för din administratör att installera och som har allt dina IT-team behöver utanför lådan, inklusive automatiseringsregler, servicenivåavtal, realtidsrapportering och ITIL-certifierade processer som incident-, problem- och förändringshantering. Leverera fantastisk service, till en bråkdel av konkurrenternas kostnader och konfigurationstider. Lär dig mer om JIRA Service Management

Förändringar kan vara obekväma och kräva stora ansträngningar i ett företag. Förändringar av programvara och processer planeras ofta på grund av deras långsiktiga fördelar. Men de innebär också att planera extra utbildnings- och supportresurser för att hjälpa de anställda att hålla jämna steg. Med Newired kan du erbjuda bra utbildning i appar och stödja och hantera förändringar enkelt och effektivt. Lär dig mer om Newired

With VNT's Hybrid Application Mapping Software you gain granular visibility of your entire IT environment, mapping your application, networks and dependencies in real-time. Our smart mapping solution is completely platform-agnostic and has limitless use-cases from cloud migration to cost optimization. Uniquely, VNT works without the need for credentials, and agents. And there's no need for firewalls to be opened. Lär dig mer om VNT

IdeaScale är en av världens största molnbaserade plattformar för innovationssprogramvara med över 25 000 kunder och 4,5 miljoner användare. Programvaran gör det möjligt för organisationer att involvera allmänheten och anställda i beslut genom att samla in deras idéer och ge användarna en plattform att rösta på. Idéerna utvärderas, dirigeras och implementeras, vilket gör IdeaScale till motorn för innovation genom crowdsourcing. I IdeaScales kundförteckning ingår branschledare som Vita huset, Cisco och många andra. Lär dig mer om IdeaScale

Freshservice är en ITIL-klar onlinelösning för förändringshantering med en ny twist. Den placerar en uppfriskande användarupplevelse ovanpå kraftfulla funktioner för biljetthantering och resurshantering och är en av de mest användarvänliga appen på området. Utöver kärnfunktioner som incident, problem, förändring, publicering och resurshantering låter Freshservice dig också placera din kunskapsbas i molnet. Lär dig mer om Freshservice

IT-team implementerar Nlyte för att automatisera, hantera och minska riskerna för kritisk infrastruktur. Från datacentret, colo, edge och molnet upptäcker, hanterar och rapporterar Nlyte om fysiska och virtuella datorer, infrastruktur, programvara och IoT-tillgångar. Nlyte inkluderar övervakning, hantering av tillgångar, kraft och energi. Livscykeln för tillgångar omfattar kapacitetshantering, planering, prediktiv analys, arbetsflöde och integrering utanför lådan med IT-, BMS- och kritiska BI-system. Lär dig mer om Nlyte DCIM

Wrike är en plattform för förändringshantering som används av fler än två miljoner människor över hela världen. Denna mångsidiga programvara kan hjälpa dina team att planera, övervaka och anpassa sig till organisationsomvandlingen från ett och samma ställe. Spåra ändringar och omfördela uppgifter med Kanban-tavlor. Justera milstolpar med lättkonfigurerade Gantt-diagram för att anpassa dig till nya prioriteringar. Utvärdera resultaten och få en översikt över din projektportfölj med specialanpassade rapporter. Förenkla hela förändringshanteringsprocessen med Wrike.

Issuetrak provides change management software perfectly suited for the manufacturing and engineering industries. Need to document your manufacturing process, track preventive maintenance, or manage engineering change requests? We'll help you get the job done. Featuring easy management from anywhere; powerful automation tools for auto-assignment or escalating change requests; alerts and notifications when requests are submitted; task and workflow management; and so much more! Get started today.

BOSSDesk Change Management process helps you collaborate as a team while getting buy-in from various stake holders through proper communication and approval process. BOSSDesk is a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. It incorporates an award winning user-friendly interface and a powerful Service Catalog and is highly ranked by customers for providing an affordable ITSM solution and excellent customer support

STRATWS ONE helps companies to collect and consolidate data in KPIs. It empowers managers to act when results are below the target using problem solving methodologies as DMAIC and PDCA. Our collaborative platform increases the engagement in company's goals and performance.

Take your Change Management process to the next level! Deliver enterprise grade change management engineered for business agility. ChangeGear by Sunview Software uses advanced automation and controls to streamline the entire change and release management process.

Unexpected changes in an IT environment can both create major challenges and degrade services. Due to their critical nature, you'll want to ensure you create awareness, follow protective processes and track changes at the device level to ensure success. Alloy Navigator provides multi-stage approvals with Self-Service Portal support, Asset Intelligence and the flexible beauty of intelligent workflow to give you a complete IT solution.

Använd funktionen Change Management i Device42 för att planera din strategi för infrastrukturförändringar. Device42:s kraftfulla CMDB upptäcker data, kostnader och mappar beroenden för att minimera störningar och korrekt minska riskerna inom ditt IT-område när du hanterar förändringar. Integreringar med många populära ITSM-lösningar hjälper Change Management med skräddarsydda arbetsflöden.

Standalone ITIL Change Management that is cloud based. Get up-and-running fast with Giva's out-of-the-box defaults to meet your organizational, regulatory and HIPAA compliance requirements. Dashboards, notifications and alerts keep everyone informed, enabling peer reviews and collaboration on new releases. Easily define ITIL processes to speed up approvals and manage the documentation. Gain visibility into code and configuration changes with Giva's central system of record for all IT changes.

ESM+STRATEGY ger teamen möjlighet att formulera, följa upp och kommunicera sin strategiska plan. ESM+OKR utnyttjar mål och viktiga resultat för att hjälpa organisationer att taktiskt få jobbet gjort. ESM+CYBER gör det möjligt för organisationer att hantera risker, efterlevnad och cybersäkerhet. ESM+PERFORM ger personalen möjlighet att koppla mål till organisationsstrategin. Med automatiserade balanserade styrkort, strategikartor, instrumentbräden och omedelbara rapporter får liv i ESM-strategin.

Intelligent Service Management is a robust, full-featured service management suite thats simple, affordable and aided by Luma the Virtual Support Agent with Artificial Intelligence. The solution reduces support efforts and improves the end user experience. With the help of codeless configuration and drag-and-drop service automation, customization is easy, and administration is minimal. Lumas AI based conversational interface understands the users intent, ensuring requests are actionable.

Behöver du säkerställa att nya processer och procedurer följs av de anställda? Vill du ge din organisation en digital omvandling? Integrify är ledande inom programvara för processhantering och fokuserar på användarupplevelse, snabb distribution till en stor användarbas, bred skalbarhet och förändringsefterlevnad. Utforma automatiserade, användarvänliga formulär och processer för att säkerställa medarbetarnas efterlevnad. Ge chefer fullständiga aktivitetsgranskningsrapporter för att visa individuella, team- och organisationsresultat.

Cognician is an employee activation platform that creates behavior change through scalable, personalized, data-driven digital experiences. This neuroscience-based behavior change approach is grounded in action, follow-through, reflection, and social engagement. Cognician's user-friendly interface is chat-based and interactive and activates employee behavior change at scale, resulting in measurable change in 30 days or less.

An innovation Management Software that will enable your organization's transformation through collaborative innovation. Boost your corporate innovation program with us, spark your team best ideas and make innovation happens! The companys Management can monitor the entire process in real time, take action directed at a specific part of the process, receive detailed information on its evolution, and ensure that the most powerful, innovative and disruptive ideas become concrete implementations.

BrainStorm QuickHelp drives change for mid-size and enterprise organizations by helping users become more proficient with their software. QuickHelp is an unparalleled learning solution that combines content expertise with a highly personalized approach to change management, getting users and their technology on the same team, preventing user frustration, alleviating IT workloads, and helping organizations reach their software and digital adoption goals.

LaunchNotes delivers exceptional customer experiences by keeping your teams aligned with the product development and release pipelines and your users excited about and engaged with every product update.

WorkTogether is an intranet solution that allows businesses to redesign the internal communication, engage people, build knowledge base, create approval processes without writing code, manage workgroups, team projects & office activities, More than 40 full-configurable modules, to cover every business needs.

4me was built from the ground up to support SIAM and the collaboration of an unlimited number of service providers. Not just by re-creating records in different service management tools but by allowing service providers and organizations to seamlessly work together (even when using a different tool) on any request a customer may have. New functionality has been developed this year: - ITIL V4 compliance by Serview in 19 practices - Just in Time provisioning - Agile boards - mass updates

Top agile Digital Adoption Platform for SAP or Any web-based enterprise application like Salesforce, SuccessFactors, Ariba, Dynamics & more. OnScreen real-time Walkthroughs provide business users in enterprise organizations with the confidence to complete any task regardless of system or process complexity. Fortune 500 companies use OnScreen to Improve Onboarding and Training effectiveness. OnScreen makes it so simple for authors to create and manage content in minutes.

évolt is a collaborative platform providing a suite of specialized applications, expert methods, and templates to help organizations and teams to become more user-centered. évolt delivers custom services such as private branded workspace, customized application development, and content publication.

Spekit is an in-app learning and digital companion that helps employees learn their tools and navigate process changes by accessing answers and enablement resources in real-time, everywhere they work. Built by sales ops professionals for growing & remote teams, Spekit blends the sophistication of a modern digital adoption platform with the simplicity of a contextual knowledge base for a lightweight yet powerful solution to continuous employee training.

Is it time to implement new tools and business processes within your organization? Lemon Learning supports your teams towards better use of their everyday applications, thanks to interactive guides integrated into your software (Salesforce, Workday, Infor, SAP, Oracle, etc.). The benefit? Better tools, more engaged and productive users, and dramatically reduced support costs.

Canfigure har utformats för att tillhandahålla en skalbar, kostnadseffektiv lösning. Tack vare dess bibliotek med väldesignade moduler kan du implementera bara de funktioner du behöver och sedan utöka i den takt som passar dig. Funktionen inkluderar stöd för integrerad CMDB, IT-resursförvaltning, förändringshantering och servicedesk. Med de intuitiva administrativa funktionerna kan du anpassa och utöka databasen så att den innehåller all konfigurationsinformation som du vill titta på.

Strategic Assessment of Vital Elements - S.A.V.E. - assesses all change management areas in HR & Operations in minutes not months, which helps us to stand out from the competition. Powerful online feature automate business strategy: identifies areas needing: immediate,current and future changes. It names areas and describes in details change actions for stakeholders, while targeting: prioritization, status, task management and need for training in concise reports.

VIRIMA ITSM suite's certified ITIL 2011 compliant Change Management makes it easy to create sophisticated workflows that allow you to choose how your change processes are automated, enforced, and logged. VIRIMA Discovery automatically detects and reports config changes for review to ensure they were executed as approved and properly documented before moving to the CMDB. VIRIMA provides everything you need to manage approved and unapproved IT changes effectively and consistently.

Key features include: Manage customer impacts, improve change governance, track strategy execution, manage business-as-usual capacity during change, and generate change heatmaps. Join a cohort of organizations focused on improving change maturity through data-based management. Project/Portfolio/Change managers can better plan change, operations managers can better plan for capacity, and senior managers can better visualize and plan for strategy execution.

NetZoom focuses on providing software solutions for data center professionals helping them to model, monitor, manage, access and control Physical, Virtual and Cloud IT Infrastructure, along with Facility Infrastructure to create the source of truth with an emphasis on capacity analysis and optimizing power, space and cooling to achieve increased server utilization, virtualization and power density to attain desired power usage effectiveness (PUE) and other optimization goals.

TrueNxus is a remote work tool that helps organizations easily manage projects and strategic initiatives. TrueNxus was built for organizations that require a strategic and collaborative way to manage projects across functional teams and business units, as well as intra-department projects and client delivery.

The ClickLearn solution saves time and ensures digital adoption by automating the process of creating and updating training material and documentation. Click through your processes and ClickLearn records these to produce step-by-step instructions, virtual assistance, e-learning, and process videos - truly supporting any learning scenario. With a single click, you can produce a complete learning portal in more than 45 languages.

Apty is a Digital Adoption Platform that helps enterprise optimize their business processes. Successful digital adoption involves both guiding people through new critical software applications and proactively pushing them to complete new processes. Only Apty combines the power of on-screen guidance with the time-saving automation of proactive process compliance.

ITSM application that handles incident, problem, change, service asset & configuration, release and identity & access management processes. 15 ITIL4 practices are certified, more are available in the ITSM suite. The application can be extended by other fully integrated applications, such as project management, contract management, risk management and more to serve as comprehensive Enterprise Service Management platform.

SmartSolve solutions by Pilgrim, an IQVIA Company, automate and simplify the complex challenges of quality, supplier, regulatory, and risk management by incorporating best-practice workflows, document and process management, electronic signatures, audit trails, dashboards and analytics, and automated validation. With SmartSolve, you have solutions to efficiently handle audits, take control of quality and supplier management, and maintain compliance with regulatory requirements.

ICEFLO is a cloud-based platform that helps teams meet operational resilience objectives across planned change, disaster and service recovery. Enabling effective planning, stress testing, orchestration, audits of business and technology events. Replace spreadsheet runbooks, emails, text messages, conference calls and management "war rooms" with an OpRes solution you can trust. ICEFLO is ISO27001 certified. Clients include IBM, Lloyds Banking Group, ABN Amro, NatWest and First Abu Dhabi Bank.

ERP and P2P systems are complicated to navigate. Users often feel overwhelmed and confused, even after intensive training sessions. This leads to tasks taking longer than they should and unnecessary mistakes. With Projector, Users can gain system confidence and independence. Create custom and easy-to-follow step-by-step guides for each of your procedures. The directions are directly projected onto the User’s screen, allowing them to fulfill their task without having to reference another source.

VisiumKMS Change Management solutions help you manage all changes including process, technology, organizational, equipment, software, etc. The automation solution turns complexity into simplicity. VisiumKMS is designed with powerful best practice workflows, content, communication and reporting functionality. VisiumKMS helps ensure that all the steps are addressed in the right order and your operational experience and learnings are embedded. This ensures that your lessons learned are lesson

Pointel Configuration Management Solution (CMS) is an online tool that provides complete visibility of the changes made in your Genesys configuration management environment. It reports the user's name who made the change, the date and time of change, and current & previous values of the edited configuration environment objects. Different data visualization graphs available in this tool helps contact center operators to explore the changes quickly, ensure changes and make their job significantly.

Datasurf is a on Cloud software, based on API and designed to manage sales from different channels, both online and offline, with a single tool. Datasurf is based on API Rest, so there are no limits of web pages, templates, style sheets or other. Business sites of any type, B2B and B2C e-commerce, marketplace: the sales management system is centralized and integrates with any channel.

Mission Control is a leading, Salesforce native Professional Services Automation (PSA) and Project Management SaaS that consolidates numerous project management platforms and workflows into a singular stack giving your business a complete, customer-centric view of your business on the world's #1 cloud platform from Salesforce. The platform has hundreds of cool features to support your task, time, resource, finance and project management.

Howspace is a digital facilitation platform powered by Artificial Intelligence. It allows users to collaborate on organizational and learning programs.

Knowmore, French pioneer of DAP accelerates the uptake and improves the performance of 1 million users of business applications of Large Companies, Public Services in 20 countries by merging learning and use. Trained or not, taking on a new job, facing an upgrade or back from leave, K-Now supports users in their daily tasks. Reassured users running HR, Purchasing, ERP, CRM, Support, inhouse solutions are more efficient, adhere to changes faster, make fewer errors, and request less support.

Dime.Scheduler is the graphical resource planning and scheduling solution of choice for Microsoft Dynamics NAV, Business Central, and CRM users. You get a real-time overview of the work that needs to be done and you can create a schedule for your workforce accordingly, all of which is seamlessly processed by the other workflows you may have in place in the company. All of this results in fewer errors, a higher occupancy rate, more output, thereby saving you time and money.

SOLABS is a technology company which successfully introduced 2 successive generations of EQMS technologies for the Life Sciences industry. Nobody can afford to make the same mistakes over and over again. Organizations need to learn from experience and capture those learnings in real-time. With SOLABS organizations build all the required controls and visibility to continuously improve in real time.

TD/OMS supports IBM i (Power) Windows and Unix/Linux. It incorporates fundamental IT business process support to manage software changes, software development, deployment and modernization projects. TD/OMS enables development teams to work in a collaborative way and to share any information at various development stages in any environment. TD/OMS is a powerful software solution that incorporates all the functionalities to support modern software development requirements.

User-friendly Management of Change (MOC) Software that helps you efficiently review workplace changes with streamlined review forms, automated notifications and comprehensive reporting.

The innovation-as-a-service platform that teams love using. Nectir was designed for medium to large organizations that desire to drive rapid change through collaborative thinking. Nectir is an intuitive and intelligent idea management system to capture new ideas, solve business challenges, dramatically enhance employee engagement, align people behind the org's strategy and swarm high performers behind the rapid development of viable solutions ready for executive approval.