80 resultat
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Zendesk Support är programvara för hantering av klagomål och är byggd för bättre kundrelationer. Lär dig mer om Zendesk
Zendesk är ett molnbaserat program för hantering av klagomål och är byggt för bättre kundrelationer. Lös med lätthet biljetter och håll reda på kundklagomål på alla kanaler: SMS, webb, mobilapp, telefon, e-post, sociala medier. Se varför över 200 000 team använder Zendesk för att sänka sina supportkostnader och öka kundnöjdheten. Lär dig mer om Zendesk
Zendesk är ett molnbaserat program för hantering av klagomål och är byggt för bättre kundrelationer. Lös med lätthet biljetter och håll reda på kundklagomål på alla kanaler: SMS, webb, mobilapp, telefo...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
En lättanvänd webbaserad hjälpdesk- och kundtjänstprogramvara för att följa upp och hantera kundklagomål från alla kanaler. Lär dig mer om Freshdesk
Med Freshdesk får du grepp om kundklagomål som kommer in via e-post, telefon, chatt, Twitter och Facebook eller till och med din mobilapp. Konvertera klagomål till ärenden, organisera och tilldela dem mellan team, ge gruppsvar på frekventa klagomål och få insikter i frågor som påverkar deras service. Freshdesk är intuitivt, prisvärt och erbjuder en kostnadsfri plan med obegränsade platser för ombud, så att du kan komma igång direkt och göra dina kunder nöjda. Lär dig mer om Freshdesk
Med Freshdesk får du grepp om kundklagomål som kommer in via e-post, telefon, chatt, Twitter och Facebook eller till och med din mobilapp. Konvertera klagomål till ärenden, organisera och tilldela dem ...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
HelpDesk är ett ärendesystem online som har utformats för att förenkla teamarbetet. Erbjud enastående kundtjänst. Enkelt. Lär dig mer om HelpDesk
HelpDesk är ett ärendesystem online som förenklar teamarbetet. Lösningen är full av funktioner som främjar samarbete inom ditt team. Du kan använda taggning, lägga till privata anteckningar, tilldela ärenden till specifika teammedlemmar och skapa fasta svar. För att säkerställa högsta säkerhetsnivå krypterar systemet dina data med 256-bitars SSL-protokoll. HelpDesk har utformats för att spara tid åt dina ombud och ge dem möjlighet att erbjuda högsta möjliga kundservice. Enkelt. Lär dig mer om HelpDesk
HelpDesk är ett ärendesystem online som förenklar teamarbetet. Lösningen är full av funktioner som främjar samarbete inom ditt team. Du kan använda taggning, lägga till privata anteckningar, tilldela ä...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent Lär dig mer om LiveAgent
LiveAgent is a fully-featured omnichannel complaint management software. Utilize our hybrid ticket stream through which you can follow your customers through different channels but always stay in the same hybrid ticket. Take advantage of our universal inbox which combines all of your customer communication channels into a single, unified inbox. With LiveAgent, providing world-class customer service is easy. Start your free trial, no credit card required. Lär dig mer om LiveAgent
LiveAgent is a fully-featured omnichannel complaint management software. Utilize our hybrid ticket stream through which you can follow your customers through different channels but always stay in the s...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Bitrix24 is #1 free client management (CRM) and complaint management solution used by 8 million businesses worldwide. Lär dig mer om Bitrix24
Bitrix24 is #1 free client management (CRM) and complaint management solution, used by 8 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service ¿ email, telephony, website live chat, Facebook, Instagram, Viber, WhatsApp, Skype, Slack and other mobile messengers are supported. Lär dig mer om Bitrix24
Bitrix24 is #1 free client management (CRM) and complaint management solution, used by 8 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service ¿ email...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Samlas IT-klagomålen på hög? Börja lösa dina hjälpdeskklagomål dubbelt så snabbt. Prova Freshservice – ITIL-klar. Lär dig mer om Freshservice
Freshservice är en hjälpdesk för IT-klagomålshantering med en ny twist. Verktyget ger en uppfriskande användarupplevelse ovanpå kraftfulla funktioner för biljetthantering och resurshantering såsom automatisk upptäckt av nya resurser, kraftfull konfigurationshantering och förbättrad konsekvensanalys. Händelse, problem, ändring, publicering och kunskapshantering är några av de andra funktioner som gör Freshservice till en perfekt lösning för din organisations IT-hanteringsbehov. Lär dig mer om Freshservice
Freshservice är en hjälpdesk för IT-klagomålshantering med en ny twist. Verktyget ger en uppfriskande användarupplevelse ovanpå kraftfulla funktioner för biljetthantering och resurshantering såsom auto...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Lär dig mer om Jira Service Management
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira's open collaborative platform. Integrated and streamlined workflows across development and operations speed both delivery and support at scale, with no silos between IT, Operations, and Developers. Lär dig mer om Jira Service Management
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. Empowered teams can deliver great service experiences, without the co...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Front är den första delade inkorgen som hjälper team att samarbeta kring varje e-postmeddelande med mer transparens, ansvar och effektivitet. Lär dig mer om Front
Front är den första programvaran för e-posthantering som hjälper team att samarbeta med mer transparens och ansvar för att hantera hundratals e-postmeddelanden till allmänna adresser, som [email protected] och [email protected] Med Front kan du tilldela e-postmeddelanden till teammedlemmar, internt dela och diskutera e-postmeddelanden utan att det blir rörigt att vidarebefordra och svara på alla, eller ställa in påminnelser för att svara senare. E-postmallar, sekvenser, sammanslagning av e-post och genvägar automatiserar ditt arbetsflöde för att spara tid. Testa Front gratis. Lär dig mer om Front
Front är den första programvaran för e-posthantering som hjälper team att samarbeta med mer transparens och ansvar för att hantera hundratals e-postmeddelanden till allmänna adresser, som [email protected] och ...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
ComplianceQuest erbjuder ett 100 % molnbaserat kvalitets- och säkerhetshanteringssystem (QHSE = EQMS + EHS) som bygger på Salesforce. Lär dig mer om ComplianceQuest
ComplianceQuest är ett kvalitets- och säkerhetshanteringssystem (QHSE = EQMS + EHS) från början till slut för företag och bygger på Force.com-plattformen. EQMS-sviten erbjuder: Granskning CAPA Förändring Klagomål Dokument Utrustning Incidenter Inspektion Avvikelser Risk Leverantör Utbildning EHS-uppsättningen erbjuder: Hälsa och säkerhet Miljö Hållbarhet Entreprenör Arbetstillstånd/Jobbsäkerhetsanalys App för att utöka Work.com kommer snart. Se produktens webbplats för mer information. Lär dig mer om ComplianceQuest
ComplianceQuest är ett kvalitets- och säkerhetshanteringssystem (QHSE = EQMS + EHS) från början till slut för företag och bygger på Force.com-plattformen. EQMS-sviten erbjuder: Granskning CAPA Förä...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento & BigCommerce stores. Lär dig mer om Gorgias
The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros. Get a demo or set up a free trial. See for yourself why Gorgias is #1-rated on Shopify. Lär dig mer om Gorgias
The ONLY customer service app specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Handling customer complaints is easy when you have the right tools. Try Zoho Desk¿the industry's favourite complaint management system.
Zoho desk helps you receive, respond to, and resolve customer complaints with the help of multichannel capabilities, advanced reporting functionalities, and cross-functional collaboration. It helps you tackle multiple problems with simple solutions, and leaves you with more time for tasks that matter. Our free plan gives you 3 users free to head start your customers compliant management operations.
Zoho desk helps you receive, respond to, and resolve customer complaints with the help of multichannel capabilities, advanced reporting functionalities, and cross-functional collaboration. It helps you...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Easy to implement web-based Complaint Management & Help Desk software designed for B2B software and technology companies.
TeamSupport is the leading B2B-focused complaint management solution that helps you build satisfaction and loyalty. A scalable, all-in-one support solution designed for B2B companies to make collaboration easy. Empower your support team to create better customer experiences that are focused on improving and maintaining customer relationships. We are used by B2B companies in software, healthcare, & transportation. Be a more efficient team that streamlines communication and ticket management.
TeamSupport is the leading B2B-focused complaint management solution that helps you build satisfaction and loyalty. A scalable, all-in-one support solution designed for B2B companies to make collaborat...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Qualtrics (CX) is the the ultimate complaint management platform to understand the root cause and follow-up on feedback at scale.
Qualtrics Customer Experience (CX) is the the ultimate complaint management platform to follow-up on feedback at scale. With a closed-loop tool, you can follow up and fix a problem for one client, and in the process understand why the customer issue arose, helping you address that issue before it becomes a reoccurring problem. Understand the root cause and mitigate churn in a timely manner. Request a customized demo to see how Qualtrics can improve your customer feedback system.
Qualtrics Customer Experience (CX) is the the ultimate complaint management platform to follow-up on feedback at scale. With a closed-loop tool, you can follow up and fix a problem for one client, and ...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Your favorite complaint management software comes with full support. Contact an expert at Issuetrak and configure a software solution.
Solve your complaint management issues with fully customized software and experts who will talk you through each step on the phone. We provide full support. Talk with an expert ready to help customize a software solution to manage complaints and improve customer and team member relationships. Issuetrak has provided complaint management solutions to thousands of companies for over 15 years. Your unique challenges are important. Speak with the people who can make a difference!
Solve your complaint management issues with fully customized software and experts who will talk you through each step on the phone. We provide full support. Talk with an expert ready to help customize ...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
SMS texting and live chat has never been easier than with Avochato's solutions for teams, marketers and contact centers. With no programming required, you can setup your Avochato phone number in minutes to text your prospects, customers, or staff. Segment, import, and broadcast to your contacts to scale your teams communications. Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration.
SMS texting and live chat has never been easier than with Avochato's solutions for teams, marketers and contact centers. With no programming required, you can setup your Avochato phone number in minut...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability.
CAPTERRA VISITORS: Get 30% Off Your First Month! Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more!
CAPTERRA VISITORS: Get 30% Off Your First Month! Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-s...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
A solution focusing on customer feedback, user engagement, and more. Integrate now to get crash and bug reporting as well!
Instabug provides in-app feedback and bug reporting to mobile apps looking for complaint management. After integrating the SDK, it allows you to have a seamless two-way communication with users. You can collect feedback, whether it is complaints, or feature requests, and send surveys to find out their opinion about improvements. The top apps in the world rely on Instabug. We provide exceptional support 24/7 and is constantly rated highly as a bug reporting & tracking tool.
Instabug provides in-app feedback and bug reporting to mobile apps looking for complaint management. After integrating the SDK, it allows you to have a seamless two-way communication with users. You ca...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Denna programvara levererar ett helt papperslöst och kravuppfyllande produktionsregistret, vilket minskar tiden för dokumentskapande, granskning och godkännande.
Den nya MasterControl Manufacturing Excellence-paketet med validerade lösningar automatiserar produktionslivscykeln från början till slut och integreras sömlöst med andra företagsapplikationer, såsom MRP, MES, ERP, MOM och produktionsschemaläggning. Det är den första programvaran som levererar ett helt papperslöst och kravuppfyllande produktionsregistret, vilket minskar tiden för dokumentskapande, granskning och godkännande från dagar eller veckor till timmar. Läs mer om hur MasterControl kan hjälpa dig att uppnå rätt resultat varje gång.
Den nya MasterControl Manufacturing Excellence-paketet med validerade lösningar automatiserar produktionslivscykeln från början till slut och integreras sömlöst med andra företagsapplikationer, såsom M...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
HappyFox is a web based customer service software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
HappyFox is a web based customer service software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases a...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Speed up website testing: report straight into your Jira, Trello, Asana etc. with all technical information your devs need to fix them.
Have you ever felt frustrated with internal testing & bug reporting, either as a reporter or as a developer? So did we, so we created Marker.io to streamline those workflows. Capture, annotate & report bugs from your website by filling in the form to create a ticket in your team's issue tracking tool -Jira, Trello, GitHub etc.- with a single click. Marker.io adds environment data & console logs, so recreating & fixing the issue is easy. Perfect for web agencies, SaaS & ecommerce websites.
Have you ever felt frustrated with internal testing & bug reporting, either as a reporter or as a developer? So did we, so we created Marker.io to streamline those workflows. Capture, annotate & report...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Quality management solution that helps users manage documentation, compliance, design customer complaint workflows, risks, & training.
Qualtrax is a complete quality and compliance software system used to manage and control documentation, automate business processes, manage customizable workflows (like our customer complaint workflow), streamline training management, manage internal and external audits and ensure implementation of critical industry regulations in real-time. Ideal for heavily-regulated industries, where compliance with standards including ISO 17025, 17020, 13485, and 9001, TNI, GFSI, FDA, and FQS are required.
Qualtrax is a complete quality and compliance software system used to manage and control documentation, automate business processes, manage customizable workflows (like our customer complaint workflow)...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
SeeClickFix provides local governments everything needed to collect, manage, resolve, and report on public service requests.
SeeClickFix is a modern, distributed 311 solution that accepts, routes, and manages public service requests. Configurable workflows let staff know about 311 issues before they become costlier problems. While built-in feedback loops keep residents and staff up-to-date about the status of work being done.
SeeClickFix is a modern, distributed 311 solution that accepts, routes, and manages public service requests. Configurable workflows let staff know about 311 issues before they become costlier problems....
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
A flexible, scalable, user friendly customer service software to deliver omnichannel and automated customer support at best price.
NABD is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.
NABD is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support t...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
The employee relations & investigation solution that companies trust to help them track, investigate and analyze issues the right way.
Today's workplaces are shaken by risk. You can't prevent every employee relations issue, but you can manage how your organization responds. Achieve consistency in how you track, investigate and analyze with HR Acuity - the only technology platform built for employee relations management. We equip you with built-in intelligence, templates and reporting to conduct best practice, fair investigations, provide trends through forward-looking analytics, and provide trusted experiences for your people.
Today's workplaces are shaken by risk. You can't prevent every employee relations issue, but you can manage how your organization responds. Achieve consistency in how you track, investigate and analyze...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
A powerful help desk ticketing with idea management system. Pricing starts at $15/month.
A powerful idea mangement solution. Pricing starts at $15/month. Could be used as a self-hosted solution installed on your server or Cloud option, UseResponse can be embedded and deployed easily.
A powerful idea mangement solution. Pricing starts at $15/month. Could be used as a self-hosted solution installed on your server or Cloud option, UseResponse can be embedded and deployed easily....
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Airbrake provides frictionless error monitoring and performance insight for your entire app stack.
Airbrake provides frictionless error monitoring and performance insight for your entire app stack. And we give you all the context and root-cause diagnostics you need to fix issues quickly. That means less stress for you and a better experience for your users. Airbrake supports all major platforms & languages, integrates with your existing workflow tools, and is trusted by thousands of the world's best engineering teams, including Netflix, Salesforce, Oracle, eBay, Twitch, & Soundcloud
Airbrake provides frictionless error monitoring and performance insight for your entire app stack. And we give you all the context and root-cause diagnostics you need to fix issues quickly. That means ...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Help desk solution with service request management, knowledge base, task management, surveys.
Free service desk / Helpdesk application with lots of other features for whole organisation. 1. service request management (Not only for IT but for all departments) so service category can be assigned to anyone and he starts receiving requests raised by others for that category.. 2. Asset management (Manual) So covers life cycle of all assets not only IT and networked assets.. 3. Knowledge base. 4. Photo gallery 5. notice board 6. Log book 7. Active directory 8. Customer Care
Free service desk / Helpdesk application with lots of other features for whole organisation. 1. service request management (Not only for IT but for all departments) so service category can be assigne...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Programvara för klagomålshantering när den är som enklast. Hantera klagomål med en flexibel webbaserad lösning.
Programvara för klagomålshantering när den är som enklast. Hantera kundfeedback-dokument och kundklagomål centralt med en webbaserad lösning som ger dig flexibiliteten att arbeta var som helst. Anslut snabbt och samarbeta med medarbetare på flera olika platser med hjälp av e-postaviseringar och automatiserade arbetsflöden. Hantera klagomål snabbare, enklare och på ett mer korrekt sätt. QT9 QMS inkluderar sammankopplade moduler så att du kan koppla klagomål till CAPA för bättre kvalitetshantering.
Programvara för klagomålshantering när den är som enklast. Hantera kundfeedback-dokument och kundklagomål centralt med en webbaserad lösning som ger dig flexibiliteten att arbeta var som helst. Anslut ...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
Complaint management software made easy. Manage complaints with a flexible web-based solution.
Complaint management software made easy. Centrally manage customer feedback records and customer complaints with a web-based solution that gives you the flexibility to work from anywhere. Quickly connect & collaborate with employees from multiple locations using email alerts and automated workflows. Manage complaints, faster, easier and more accurately. The QT9 QMS includes interconnected modules, so you can connect complaints to corrective actions (CAPA) for better quality management.
Complaint management software made easy. Centrally manage customer feedback records and customer complaints with a web-based solution that gives you the flexibility to work from anywhere. Quickly conne...
  • Klassificering av klagomål
  • Kvalitetssäkringsledning
  • Korrigerande åtgärder (CAPA)
  • Spårning av kundklagomål
  • Problemspårning
  • Routing
ViClarity is an award winning global provider of GRC management solutions that allows you to automate manual processes online with ease
ViClarity is an award winning provider of Audit, Risk & Compliance management solutions with a strong presence in the Financial Services and Healthcare sectors, also working in industries such as Manufacturing, Retail, Education, Charities etc. ViClarity is a global organization with offices in Boston, Des Moines Iowa, Ireland and the UK. Our easy to use platform allows you mirror your own manual processes online, tracking and managing audit, risk and compliance tasks efficiently in one system.
ViClarity is an award winning provider of Audit, Risk & Compliance management solutions with a strong presence in the Financial Services and Healthcare sectors, also working in industries such as Manuf...
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ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations
WowDesk is ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price Wowdesk is a flexible, scalable and user friendly customer engagement platform that is installed in multitude of industries with different sizes across the globe. They call it help desk, we call it WOWdesk! Learn more at wowdesk.com
WowDesk is ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price Wowdesk is a flexible, scalable and user ...
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CX platform helping you listen, interpret & act on customer/operational data. Drive change, increase efficiency, improve outcomes.
Customizable CX intelligence platform providing teams with insights needed to drive action. Listen to customers with surveys, social media monitoring, mystery shop programs, third-party data. Interpret data with BI reporting, predictive analytics, sentiment analysis. Take action with automated workflows, patent-pending Action Campaign Technology, Case management, Forms Automation Software. We don't just give you tools, we apply best practices & manage high-value actions in your CX program.
Customizable CX intelligence platform providing teams with insights needed to drive action. Listen to customers with surveys, social media monitoring, mystery shop programs, third-party data. Interpret...
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Powerful complaint handling software that makes it easy for your organization to collaborate and share information.
Improve your efficiency and boost customer and employee satisfaction. i-Sight enables you to quickly and accurately respond to complaints submitted through any channel. i-Sight is an integrated web based complaints management software for managing customer service inquiries and complaints. Quickly record new inquiries, use call scripting, manage incoming emails, customize workflow and monitor your performance.
Improve your efficiency and boost customer and employee satisfaction. i-Sight enables you to quickly and accurately respond to complaints submitted through any channel. i-Sight is an integrated web ba...
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Case management & CRM for representatives and their staff. Record casework, keep track of people's issues, and stick to deadlines.
eCasework is the all-in-one solution for elected representatives. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of people's issues and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone.
eCasework is the all-in-one solution for elected representatives. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of people's i...
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Manage your Customer Experience with our Fully integrated ActionTracker.
Why wait weeks or months to respond to a customers survey response, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management.
Why wait weeks or months to respond to a customers survey response, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer comments, inq...
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Workpro complaints management system improves complaints handling and reporting. Configurable, compliant, consistent processes.
Workpro complaints management software improves complaints handling and reporting - while reducing costs and risks. Log and track all complaints and customer feedback in one secure system. FOI, EIR and SAR case types also included. Specialist version available for Financial Services with FCA targets, templates and reports. Highly configurable and more case types can be added. Can be integrated with other systems e.g. CRM.
Workpro complaints management software improves complaints handling and reporting - while reducing costs and risks. Log and track all complaints and customer feedback in one secure system. FOI, EIR and...
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CRM/311 cloud-based software solution suite, complete with web-app, mobile-app, internal workflow, knowledgebase, and robust reporting.
Hundreds of government entities and call centers across the country use our citizen request management software (QAlert) to improve citizen service, increase efficiency, re-engineer processes, and measure performance, making QScend Technologies, Inc. the preferred provider of CRM/311 software in the U.S.
Hundreds of government entities and call centers across the country use our citizen request management software (QAlert) to improve citizen service, increase efficiency, re-engineer processes, and meas...
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Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk.
Remedyforce is everything you need in an IT help desk, without the hassle of hardware. With IT service management best practices built right in, Remedyforce automates your service desk processes. Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts. We built Remedyforce on Force.com, the industry's leading platform for SaaS applications (trusted by more than 92,000 organizations today).
Remedyforce is everything you need in an IT help desk, without the hassle of hardware. With IT service management best practices built right in, Remedyforce automates your service desk processes. Buil...
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TurnFriendly helps your customer service teams to handle complaints professionally. Special platforms for Banks, Touristik and Retail.
TurnFriendly helps your customer service teams to handle requests as well as feedback and complaints professionally. Industry-specific software platforms are individually integrated into existing system landscapes and form the basis for efficient customer service processes. Key features are service automation, surveys (NPS etc.), knowledge bases, apps, sales functionalities and professional services to support customer service operationally. TurnFriendly is available as cloud or on-premise.
TurnFriendly helps your customer service teams to handle requests as well as feedback and complaints professionally. Industry-specific software platforms are individually integrated into existing syste...
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Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.
Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions.
Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically c...
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Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.
Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.
Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist....
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Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.
With Cention you can: * handle all your channels in one system with pure OMNI-channel support * get a full 360 view of all your customers communication, including complete history * have chat bots working side by side with your agents with seamless transfers and full history * route all errands to the right queue, right agents and right bots automatically * get external and internal help with our Collaboration feature * get full statistic coverage with our Reports module
With Cention you can: * handle all your channels in one system with pure OMNI-channel support * get a full 360 view of all your customers communication, including complete history * have chat bots w...
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Customer complaint resolution and compliance system design specifically for collection industry.
Customer complaint resolution and compliance system design specifically for collection industry.
Customer complaint resolution and compliance system design specifically for collection industry....
Complaints Pro enables professionals to take control of Customer Complaints, Corrective Actions and other quality functions.
Complaints Pro was designed from ground up to provide a unified voice the customer platform that spans all the channels / touch points and provides a single set of business rules acting on a single set of data. This means everyone in your organisations sees the same thing and function as part of the same process. One Process across Departments nothing ever falls through the cracks Seamless cross department processes result in nothing falling through the cracks. Everything is monito
Complaints Pro was designed from ground up to provide a unified voice the customer platform that spans all the channels / touch points and provides a single set of business rules acting on a single set...
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Complaints reporting in real-time, allowing escalation of open complaints and reporting of closed complaints for review.
Complaints reporting in real-time, allowing escalation of open complaints and reporting of closed complaints for review. Calculation of days taken to closure and prompts required actions in accordance with FCA regulation. Question sets covering regulatory reporting and MI to establish root cause and remedial actions are captured giving both granular and high-level governance through online reports.
Complaints reporting in real-time, allowing escalation of open complaints and reporting of closed complaints for review. Calculation of days taken to closure and prompts required actions in accordance ...
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A cloud-based omnichannel customer support platform with 360-degree customer view.
Desk360 is a cloud-based help desk software with a complete support with 360-degree customer view. You can manage all of your customer messages coming from 10 different channels on a single page. With the additional features like platform integrations, quick answers, auto-reply responses, full support history and so on, you can resolve all customer issues faster than ever. High efficiency, detailed reporting and always at the best prices! Discover Desk360 by starting a free trial today.
Desk360 is a cloud-based help desk software with a complete support with 360-degree customer view. You can manage all of your customer messages coming from 10 different channels on a single page. With ...
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Workflow-controlled complaint and complaint management solution CM / Complaint about efficient complaint processing and evaluation
With the complaint management software ConSol CM / Complaint, you can process customer complaints company-wide. Workflow-controlled, structured, and efficient. Use the system to check complaints and warranty claims, store all communication with the customer and manage returns, repair processes, and returns as required. ConSol CM / Complaint includes exchange and repair processes, integrated e-mail communication and error analyzes for your QA.
With the complaint management software ConSol CM / Complaint, you can process customer complaints company-wide. Workflow-controlled, structured, and efficient. Use the system to check complaints and wa...
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Provides a powerful account, contact and ticket management that your organization requires to optimize call center/support activities.
Customer Service and Support Application for Office 365, Teams and SharePoint captures requests from customers and clients using our portal, email, mobile platforms, and the web, turning those requests into rout-able tickets. Escalating alert features keep the tickets moving to resolution. Priority filters quickly identify deadlines and overdue tickets. Attach forms, documents, and link assets, equipment, CRM, etc to tickets. Customers will benefit from quick and accurate responses.
Customer Service and Support Application for Office 365, Teams and SharePoint captures requests from customers and clients using our portal, email, mobile platforms, and the web, turning those requests...
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User friendly, scalable, enterprise-ready, on-demand complaint management system. Complaints, compliance and risk management.
UsefulFeedback is an on-demand service for capturing, managing and reporting on complaints and feedback across your entire business network. Highly configurable, UsefulFeedback can be fine tuned to your organisation's complaint management needs, enabling your organisation to adhere to regulations, improve service levels and enhance customer experience. We provide industry specific solutions for most business sectors.
UsefulFeedback is an on-demand service for capturing, managing and reporting on complaints and feedback across your entire business network. Highly configurable, UsefulFeedback can be fine tuned to you...
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