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Zendesk Support är supportprogramvara byggd för att förbättra dina kundrelationer. Lär dig mer om Zendesk
Zendesk är en webbaserad supportprogramvara och är byggd för bättre kundrelationer. Lös enkelt biljetter på ett helt anpassningsbart hjälpcenter som anpassas efter din verksamhet. Nå kunder på alla kanaler och utrusta dina agenter med en fullständig historik över alla interaktioner, inklusive de som spåras från mer än 700 appintegrationer. Se varför över 200 000 team använder Zendesk för att sänka sina supportkostnader, öka produktiviteten och öka kundnöjdheten. Lär dig mer om Zendesk
Zendesk är en webbaserad supportprogramvara och är byggd för bättre kundrelationer. Lös enkelt biljetter på ett helt anpassningsbart hjälpcenter som anpassas efter din verksamhet. Nå kunder på alla kan...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Freshdesk är en lättanvänd kundtjänstprogramvara som hjälper över 40 000 företag över hela världen att skapa fantastiska kundupplevelser. Lär dig mer om Freshdesk
Freshdesk är ett molnbaserat hjälpdesk-system som erbjuder kraftfulla lösningar för kundservice. Freshdesk förenar konversationer från e-post, telefon, webb, chatt och sociala medier och hjälper dig att smidigt lösa problem över olika kanaler. Med Freshdesk kan du också automatisera arbetsflöden, erbjuda bekväma självbetjäningsalternativ, hantera servicenivåavtal och generera rapporter. Freshdesk används av över 40 000 kunder, inklusive Bridgestone, HP, Harvard University och DHL. Lär dig mer om Freshdesk
Freshdesk är ett molnbaserat hjälpdesk-system som erbjuder kraftfulla lösningar för kundservice. Freshdesk förenar konversationer från e-post, telefon, webb, chatt och sociala medier och hjälper dig at...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together. Lär dig mer om Jira Service Management
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira's open collaborative platform. Integrated and streamlined workflows across development and operations speed both delivery and support at scale, with no silos between IT, Operations, and Developers. Lär dig mer om Jira Service Management
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. Empowered teams can deliver great service experiences, without the co...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
ITIL-anpassad programvara för tjänstehantering med KPI-instrumentbräda som hjälper till att spåra arbetsbelastningen för varje anställd och tilldela uppgifter effektivt. Lär dig mer om TOPdesk
Den molnbaserade programvaran TOPdesk hjälper företag att erbjuda sina kunder bättre tjänster. Med lättanvänd helpdesk-programvara och mer än 20 års erfarenhet hjälper programvaran dig att hantera incidenter, skapa arbetsflöden och hålla reda på konfigurationer. Gör dina slutanvändare mer självständiga tack vare självbetjäningsportalen. Mer än 4 500 organisationer över hela världen använder redan TOPdesk för att öka effektiviteten och förbättra kundnöjdheten. Letar du efter enastående service? Här får du det du önskar. Lär dig mer om TOPdesk
Den molnbaserade programvaran TOPdesk hjälper företag att erbjuda sina kunder bättre tjänster. Med lättanvänd helpdesk-programvara och mer än 20 års erfarenhet hjälper programvaran dig att hantera inci...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Lär dig mer om elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same questions? Create and deliver in-app contextual helpers and hotspots before your customers ask the same questions. Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions. Lär dig mer om elevio
Elevio enables teams to deliver contextual knowledge to customers, support agents and internal teams. We assist in delivering over 16 Million answers per month for 500+ companies Answering the same ...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. Lär dig mer om HelpDesk
HelpDesk is an online ticketing system that simplifies your teams work. Its full of features that foster collaboration within your team. You can use tagging, add private notes, assign tickets to specific team members and create canned responses. To ensure the highest level of security, the system encrypts your data with 256bit SSL protocol. HelpDesk is designed to save your agents time and enable them to provide the highest level of customer service. Effortlessly. Lär dig mer om HelpDesk
HelpDesk is an online ticketing system that simplifies your teams work. Its full of features that foster collaboration within your team. You can use tagging, add private notes, assign tickets to specif...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
(Spelifierad hjälpdesk + resurshantering) – komplikationerna = Freshservice. Dessutom är hjälpdesken även ITIL-klar. Lär dig mer om Freshservice
Freshservice är en ITIL-hjälpdesk online med en fräsch twist. Verktyget ger en uppfriskande användarupplevelse ovanpå kraftfulla funktioner för biljetthantering och resurshantering såsom automatisk upptäckt av nya resurser, kraftfull konfigurationshantering och förbättrad konsekvensanalys. Händelse, problem, ändring, publicering och kunskapshantering är några av de andra funktioner som gör Freshservice till en perfekt lösning för din organisations IT-hanteringsbehov. Lär dig mer om Freshservice
Freshservice är en ITIL-hjälpdesk online med en fräsch twist. Verktyget ger en uppfriskande användarupplevelse ovanpå kraftfulla funktioner för biljetthantering och resurshantering såsom automatisk upp...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Atera is the ultimate all-in-one RMM Software for MSPs and Internal IT teams. Includes everything you need in one place. Try for Free! Lär dig mer om Atera
Atera is an all-in-one, cloud based, IT services platform that provides a powerful and integrated solution built for MSPs and IT departments. Atera includes everything you need in one place: Full remote monitoring and management (RMM), remote access, helpdesk, ticketing, chat, network discovery, PSA, reports, billing and so much more. Start your free 30-day trial today! Lär dig mer om Atera
Atera is an all-in-one, cloud based, IT services platform that provides a powerful and integrated solution built for MSPs and IT departments. Atera includes everything you need in one place: Full remot...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. Lär dig mer om HubSpot Service Hub
HubSpot help desk software makes it easy to manage and connect with customers. Inside you will find knowledge base, a proactive solution to help customers help themselves; customer feedback, surveys and insights designed to give you a pulse on customer happiness; reporting and automation throughout all tools to help scale and improve positive results. Pair Service Hub with the Sales and Marketing Hub to support the entire customer journey in HubSpot. Lär dig mer om HubSpot Service Hub
HubSpot help desk software makes it easy to manage and connect with customers. Inside you will find knowledge base, a proactive solution to help customers help themselves; customer feedback, surveys an...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
CommBox.io

CommBox.io

(0 recensioner)
Allt-i-ett-plattform för kundsupport och meddelanden. CommBox är utformad för att skapa en effektiv dialog mellan dig och dina kunder. Lär dig mer om CommBox.io
CommBox är en allt-i-ett-plattform för kundsupport och meddelanden. CommBox är utformad för att skapa en effektiv dialog mellan dig och dina kunder. Som en helt öppen, anpassad och säker plattform låter CommBox dig utföra sömlös omnikanalkommunikation mellan marknadsföring, försäljning, IT, kundsupport och dina kunder när som helst, var som helst, där det är mest bekvämt genom bottar, e-post, chatt, video, röst, SMS, sociala medier och andra digitala kanaler. Lär dig mer om CommBox.io
CommBox är en allt-i-ett-plattform för kundsupport och meddelanden. CommBox är utformad för att skapa en effektiv dialog mellan dig och dina kunder. Som en helt öppen, anpassad och säker plattform låte...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
User.com är ett avancerat marknadsförings- och försäljningssystem som hjälper till att automatisera personanpassad kommunikation och effektivisera affärsprocesser. Lär dig mer om User.com
User.com är en allt-i-ett-plattform för automatiserad marknadsföring som syftar till att öka engagemanget och förbättra konverteringen genom att använda en enda datakälla för dina kunder. Nå kunder via ett brett utbud av kommunikationskanaler: e-post, livechatt, chattrobot, push-meddelanden, dynamiskt sidinnehåll och många fler – allt tillgängligt på ett ställe. Intresserad av automatiserad marknadsföring? Få en kostnadsfri, 14 dagar lång provperiod utan förskottsbetalning Lär dig mer om User.com
User.com är en allt-i-ett-plattform för automatiserad marknadsföring som syftar till att öka engagemanget och förbättra konverteringen genom att använda en enda datakälla för dina kunder. Nå kunder v...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
OneDesk's software combines helpdesk and project management into a single application. Manage customer tickets and projects in one app. Lär dig mer om OneDesk
OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows. Lär dig mer om OneDesk
OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Turn your email into a help desk solution. Fast and easy like email, but with the tools you need to reduce agent response times. Lär dig mer om Front
Turn your email into a help desk to deliver more personal customer support. Front brings emails and messages from every channel (email, chat, social media, SMS) into a collaborative team inbox. Respond 3x faster with workflow automations, access customer data directly in your inbox, and robust analytics with team and customer metrics. Shopify, HubSpot, and 4,000 other teams rely on Front to work productively and boost customer satisfaction. Lär dig mer om Front
Turn your email into a help desk to deliver more personal customer support. Front brings emails and messages from every channel (email, chat, social media, SMS) into a collaborative team inbox. Respond...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Vision Helpdesk offers Help Desk, Satellite or Multi Company Help Desk and ITIL Service Desk Software Tools for every size business. Lär dig mer om Vision Helpdesk
Vision Helpdesk offers Customer Service Software Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM PinkVerify Certified) Vision Helpdesk is ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof. Vision Helpdesk is trusted by 15000 plus companies across the globe. Lär dig mer om Vision Helpdesk
Vision Helpdesk offers Customer Service Software Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM PinkVerify Certifi...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
VisionReply

VisionReply

(0 recensioner)
Track, prioritize and solve your customer's support tickets fast and effective with no duplication of work. Lär dig mer om VisionReply
With VisionReply you track, prioritize and solve your customer's support tickets fast and efficient with no duplication of work. Communication with team members and customers is easy and simple to track and with a shared inbox everything is transparent and nothing will get lost. With the live dashboard you get a great overview of the situation and you managers and agents will be able to react promptly to any changes and nothing will be missed. VisionReply makes Customer Support easy! Lär dig mer om VisionReply
With VisionReply you track, prioritize and solve your customer's support tickets fast and efficient with no duplication of work. Communication with team members and customers is easy and simple to trac...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Opsgenie är en modern incidenthanterings- och responslösning för att driva ständigt uppkopplade tjänster. Lär dig mer om Opsgenie
Opsgenie är en kraftfull incidenthanterings- och responslösning som har djupgående integrationer med över 200 ITSM-verktyg. Länka Opsgenie med många kundtjänstlösningar, inklusive Jira Service Desk, Zendesk med mera. Konsolidera meddelandena från alla dina verktyg och minska kontextbyten genom att utnyttja de dubbelriktade anslutningarna. Skapa automatiskt kundtjänstärenden för högprioriterade larm eller skapa larm för viktiga kundtjänstärenden. Lär dig mer om Opsgenie
Opsgenie är en kraftfull incidenthanterings- och responslösning som har djupgående integrationer med över 200 ITSM-verktyg. Länka Opsgenie med många kundtjänstlösningar, inklusive Jira Service Desk, Ze...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Beautilful help desk software, available both "SaaS" and "on-premise". Tracks your customers' issues, fully integrates with your email. Lär dig mer om Jitbit HelpDesk
Jitbit Helpdesk is a great helpdesk app with clean UI and simple set up process. But all the features are there: automation engine, file-attachments, integrations (JIRA, Slack, Dropbox, Github etc), email-integration, Knowledge-base module etc. etc. Jitbit Helpdesk is offered both as a SaaS version and an on-premise tool installed locally on a server. Lär dig mer om Jitbit HelpDesk
Jitbit Helpdesk is a great helpdesk app with clean UI and simple set up process. But all the features are there: automation engine, file-attachments, integrations (JIRA, Slack, Dropbox, Github etc), em...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Alcea HelpDesk is a complete tracking system that includes Issue Tracking, Knowledge Base, Contract & Opportunity Tracking Lär dig mer om Alcea HelpDesk
Alcea HelpDesk is part of a complete tracking system that will give companies a competitive advantage. It isn't just a Help Desk tool, it is an all in one tracking platform to give your organization the ability to provide faster response times, increase productivity, and ensure that reported issues are being handled. Using Alcea's powerful workflow rules to flag incidents that fall below performance standards, Alcea HelpDesk ensures that emergency notifications cause the item to be escalated. Lär dig mer om Alcea HelpDesk
Alcea HelpDesk is part of a complete tracking system that will give companies a competitive advantage. It isn't just a Help Desk tool, it is an all in one tracking platform to give your organization t...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Bitrix24 #1 free helpdesk and contact center software that comes with CRM. Used by 8 million companies in cloud and on-premise. Lär dig mer om Bitrix24
Bitrix24 is #1 free helpdesk and contact center software that comes with CRM. Used by 8 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks and mobile messengers. 100% free for teams up to 12 support agents. Lär dig mer om Bitrix24
Bitrix24 is #1 free helpdesk and contact center software that comes with CRM. Used by 8 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows y...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Caspio är en jättebra LOW CODE-plattform för att bygga webbdatabasapplikationer utan kodning. Lär dig mer om Caspio
Caspio är en jättebra LOW CODE-plattform för att bygga webbdatabasapplikationer utan kodning. Allt-i-ett-plattformen rankas som en ledare av Forrester Research och erbjuder allt du behöver för en digital omvandling av affärsverksamheten och arbetsflödena. Det inkluderar en integrerad molndatabas, en visuell applikationsbyggare, säkerhet i storföretagsklass, regelefterlevnad och skalbar global infrastruktur. Se varför mer än 12 000 företag världen över litar på Caspio. PROVA KOSTNADSFRITT. Lär dig mer om Caspio
Caspio är en jättebra LOW CODE-plattform för att bygga webbdatabasapplikationer utan kodning. Allt-i-ett-plattformen rankas som en ledare av Forrester Research och erbjuder allt du behöver för en digit...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
SolarWinds® Take Control (formerly SolarWinds® MSP Anywhere) remote support software designed to help your IT business succeed. Lär dig mer om SolarWinds Take Control
SolarWinds Take Control remote support software is designed to help your business provide fast, secure IT support to nearly any platform, without breaking your budget. Take Control connects in seconds, offers deep diagnostic tools so you can troubleshoot quickly, a simple end user experience you can customize, and all the value-add features of more expensive solutions but at an affordable price. Try Take Control free for 14 days today. Lär dig mer om SolarWinds Take Control
SolarWinds Take Control remote support software is designed to help your business provide fast, secure IT support to nearly any platform, without breaking your budget. Take Control connects in seconds,...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Skapa livechatt på din webbplats på bara 5 minuter. Samtala med dina webbplatsbesökare från din dator, surfplatta eller mobiltelefon. Öka din försäljning. Lär dig mer om HelpOnClick
HelpOnClick-teamet gör sitt bästa för att skapa programvaran som hjälper nätbutiker att enkelt prata med sina webbplatsbesökare. Enkel och intuitiv livechatt och helpdesk låter kunder koncentrera sig på huvuduppgifterna – att öka försäljningen och förbättra kundsupporten. HelpOnClicks livechattprogram innehåller följande huvudfunktioner: Trafikövervakning i realtid Virtuell chattagent Anpassningsbara ikoner och texter Integrering med Facebook Integrering med större CRM-, CMS-, kundtjänstsystem Lär dig mer om HelpOnClick
HelpOnClick-teamet gör sitt bästa för att skapa programvaran som hjälper nätbutiker att enkelt prata med sina webbplatsbesökare. Enkel och intuitiv livechatt och helpdesk låter kunder koncentrera sig p...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Lär dig mer om Userlike
Userlike combines website chat with mobile messaging. Switch to a better method of customer communication. For your customers, support agents, sales reps and managers. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Lär dig mer om Userlike
Userlike combines website chat with mobile messaging. Switch to a better method of customer communication. For your customers, support agents, sales reps and managers. Chat with your customers via y...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Lär dig mer om Agile CRM
Agile CRM¿s help desk software solutions provide the features you need to increase customer satisfaction and grow your business. It¿s the perfect solution for small business, while being scalable enough to support large enterprises. You can also leverage Agile¿s help desk software for IT support, facility management, or even educational purposes. The possibilities are endless. Lär dig mer om Agile CRM
Agile CRM¿s help desk software solutions provide the features you need to increase customer satisfaction and grow your business. It¿s the perfect solution for small business, while being scalable enoug...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Scale your service desk in an agile and cost-effective way, with built-in asset management & advanced automation. Lär dig mer om SysAid
SysAid provides an IT & enterprise service management solution that transforms IT agent productivity, drastically enhances the end-user experience and drives value across the organization. It's specifically designed to support digital transformation today, and as you grow. SysAid partners with over 10K customers, from SMBs to Fortune 500 enterprises across 140 countries. Available in 42 languages as a cloud-based and on-premises solution. Get your free demo today! https://bit.ly/31rXM2f Lär dig mer om SysAid
SysAid provides an IT & enterprise service management solution that transforms IT agent productivity, drastically enhances the end-user experience and drives value across the organization. It's specifi...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable. Lär dig mer om ISL Light Remote Desktop
ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license. Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures. Lär dig mer om ISL Light Remote Desktop
ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
We are the #1 Helpdesk Software living right inside Gmail, Slack & Trello. Simplify customer success and team collaboration today. Lär dig mer om Gmelius
Helpdesk tickets are nothing but emails. Simplify customer success with a Helpdesk Ticketing Software living right inside Gmail and your existing other daily tools: Slack and Trello. Consolidate your customer emails like [email protected] and [email protected] with shared inboxes and task management. Use Gmail shared labels to organize conversations by client or ticket. Put your support on autopilot and automate your repetitive process with your team. Get started for free. Lär dig mer om Gmelius
Helpdesk tickets are nothing but emails. Simplify customer success with a Helpdesk Ticketing Software living right inside Gmail and your existing other daily tools: Slack and Trello. Consolidate your c...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
One app to manage all your customer service channels: live chat, email, social media. Gorgias is a help desk designed for SHOPIFY. Lär dig mer om Gorgias
The ONLY helpdesk specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more - and improve support response times by 43%. All-in-one: Edit/refund orders, apply loyalty points, manage subscriptions & more. Add templates, automation, rules & macros. Get a demo or set up a free trial in minutes. See for yourself why Gorgias is #1-rated on Shopify. Lär dig mer om Gorgias
The ONLY helpdesk specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Centralize your customer support by connecting all channels in one place - email, live chat, phone...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Help Desk software to communicate efficient with their clients via different communication channels in one central place. Lär dig mer om Trengo
Trengo is Help Desk software that increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, SMS, voice, live chat and many more in one central place. Lär dig mer om Trengo
Trengo is Help Desk software that increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Face...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
From seed-stage startups to multinational companies, thousands of businesses choose ProProfs Help Desk to resolve customer issues. Lär dig mer om ProProfs Help Desk
ProProfs Help Desk is a popular online help desk software that is hosted on the leading cloud platform- IBM. With a shared inbox, you can simply track, prioritize, assign, and resolve all support tickets in a jiffy. Rise above repetitive tasks by leveraging an automated workflow- where tickets are automatically assigned to relevant agents and you receive automated alerts & notifications. With integrations such as Knowledge base and live chat, you can reduce ticket volume & engage with customers. Lär dig mer om ProProfs Help Desk
ProProfs Help Desk is a popular online help desk software that is hosted on the leading cloud platform- IBM. With a shared inbox, you can simply track, prioritize, assign, and resolve all support ticke...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Loop Email helps your team efficiently manage your customer emails together. Lär dig mer om Loop Email
Struggling with customer emails? Try a Shared Inbox - where you can share and manage your customer emails together with your team. Sharing your public email account (like [email protected] or [email protected]) provides clear ownership of your public email account by assigning a person to emails. Every assigned email will have the name of the person responsible for it, making sure everybody in the team knows who is on top of an email. You can also leave side comments without the customer knowing about it. Lär dig mer om Loop Email
Struggling with customer emails? Try a Shared Inbox - where you can share and manage your customer emails together with your team. Sharing your public email account (like [email protected] or [email protected]) provides ...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Halp is a conversational ticketing solution for modern teams to capture and resolve internal requests in Slack or Microsoft Teams. Lär dig mer om Halp
Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. Stop the hassle of having to deflect to a portal, deal with request overload, or losing track of requests. Turn to Halp to capture, prioritize, manage, and report on requests from Slack or Microsoft Teams. Its used every day by teams including Adobe, GitHub, Slack, ClassPass, and many more. Its as simple as turning a message into a ticket. Lär dig mer om Halp
Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. Stop the hassle of having to deflect to a portal, dea...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
All-in-one call center solution designed to get the best out of every customer interaction Lär dig mer om Voiso
Advanced hosted call center solution. Voiso is dedicated to make your call and contact center the best it can be. Agents enjoy intuitive dashboards. Supervisors enjoy performance insight through 50+ metrics It takes only 2 minutes to deploy. Keep your phone numbers. Import all of your agents with one click. Nothing to buy, no upfront costs. Lär dig mer om Voiso
Advanced hosted call center solution. Voiso is dedicated to make your call and contact center the best it can be. Agents enjoy intuitive dashboards. Supervisors enjoy performance insight through 50+ me...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
ConnectWise Control provides the ability to view and control devices from anywhere there is an Internet connection.
ConnectWise Control (formerly ScreenConnect) is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless if you primarily support your customers personal computers or a huge enterprise infrastructure, the ability to quickly and effectively resolve problems allows you to save time and improve customer satisfaction.
ConnectWise Control (formerly ScreenConnect) is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet co...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Provide exemplary customer service with Zoho Desk's multichannel, multi-department capabilities and powerful AI assistant, automations.
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant and brings together all the tools and context your teams need to deliver great customer service. Zoho brings decades of experience in building, deploying, maintaining, and supporting on-premise and cloud software. Our free plan gives you 3 users free to head start your operations
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or troubleshoot issues using screen sharing, remote control, unattended access, file sharing, annotations, and mobile device camera sharing. Real-time chat, canned scripts, collaboration and escalation tools improve technician efficiency.
BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corpor...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Great customer service starts with better help desk software. Win more customers by providing excellent customer service with LiveAgent
LiveAgent is a fully-featured help desk software that helps you bring personalization to your customer interactions. It combines all of your communication channels email, live chat, calls, and social media into a shared company inbox, and provides an all-in-one help desk solution. Join companies like BMW, Yamaha and Huawei in delivering world class customer service.
LiveAgent is a fully-featured help desk software that helps you bring personalization to your customer interactions. It combines all of your communication channels email, live chat, calls, and social m...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries.
TeamSupport is the leading B2B-focused help-desk solution that helps you build satisfaction and loyalty. A scalable, all-in-one support solution designed for B2B companies to make collaboration easy. Empower your support team to create better customer experiences that are focused on improving and maintaining customer relationships. We are used by B2B companies in software, healthcare, & transportation. Be a more efficient team that streamlines communication and ticket management.
TeamSupport is the leading B2B-focused help-desk solution that helps you build satisfaction and loyalty. A scalable, all-in-one support solution designed for B2B companies to make collaboration easy. E...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
SolarWinds Service Desk is an easy to use and affordable help desk solution that streamlines ticket resolution with automation and AI.
SolarWinds® Service Desk is a cloud-based, IT help desk solution that has helped organizations reduce cost per ticket by up to 15% and issue resolution time by up to 48% with smart ticket routing, automated workflows, and integrated asset management. This, plus an AI-powered knowledge base, can equip your employees with the resources needed to solve problems quickly. Set up can be done in days instead of months & can fit seamlessly into your business by integrating with 200+ cloud applications.
SolarWinds® Service Desk is a cloud-based, IT help desk solution that has helped organizations reduce cost per ticket by up to 15% and issue resolution time by up to 48% with smart ticket routing, auto...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
The worlds #1 customer service platform, empowers every service employee with the innovative tools, and unified data.
Service Cloud, the worlds #1 customer service platform, empowers every service employee from the contact center to the field with the innovative tools, unified data, and embedded training needed to deliver world-class customer service that drives customer satisfaction and loyalty. Across every channel whether its messaging, communities, chat, phone, in-person, or IoT signals Service Cloud is enabling Trailblazers to deliver human-centric service that is personal, intelligent, and trusted.
Service Cloud, the worlds #1 customer service platform, empowers every service employee from the contact center to the field with the innovative tools, unified data, and embedded training needed to del...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk s...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Cloud contact center software that offers VR, skills-based routing, AI, call blending, and analytics.
With NICE inContact, you get a help desk that grows with you and never goes out of date. You¿ll always be on the most recent version of our software ¿ updates are free as are the continuously-flowing new service features. Give your customers a world-class support experience each and every time.
With NICE inContact, you get a help desk that grows with you and never goes out of date. You¿ll always be on the most recent version of our software ¿ updates are free as are the continuously-flowing n...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
ConnectWise Manage Help Desk: Powerful ticketing system with centralized communication & integrates with tools you currently use.
Streamline your client service processes with ConnectWise Manages powerful help desk platform. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. ConnectWise Manage's help desk platform and ticketing system enables your team to receive, process, and respond to service requests quickly and efficiently.
Streamline your client service processes with ConnectWise Manages powerful help desk platform. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology ...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Help Scout is a web-based help desk designed for a great customer experience.
Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Issuetrak helps you manage tickets & requests from start to resolution. Flexible, customizable, & easy to use. Cloud or on-premise.
At Issuetrak, we implement help desk & support systems for all kinds of industries & departments. We help businesses like yours track tickets, issues, & requests from submission to resolution. Easy implementation and web, mobile, & email submission. With automated ticket assignment & escalation, custom forms & user-defined fields, and at-a-glance dashboard metrics & detailed reporting, Issuetrak gives your team the tools they need to make sure no ticket or issue falls through the cracks.
At Issuetrak, we implement help desk & support systems for all kinds of industries & departments. We help businesses like yours track tickets, issues, & requests from submission to resolution. Easy imp...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex.
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood a...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management.
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand.
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management,...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Teamwork creates business management applications for teams of all sizes & industries, so you can be more efficient, organized & happy.
Teamwork Desk is a ticketing system designed to easily manage customer queries, saving you time and money. The help desk software helps your team efficiently manage your client requests in one central location - ensuring you deliver an exceptional customer experience.
Teamwork Desk is a ticketing system designed to easily manage customer queries, saving you time and money. The help desk software helps your team efficiently manage your client requests in one central...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
SMS texting and live chat for help centers has never been easier than with Avochato's solutions.
SMS texting and live chat has never been easier than with Avochato's solutions for help and contact centers, and teams. With no programming required, you can setup your Avochato phone number in minutes to text your customers, two-way. Segment, import, and broadcast to your customers to scale your teams communications. Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration.
SMS texting and live chat has never been easier than with Avochato's solutions for help and contact centers, and teams. With no programming required, you can setup your Avochato phone number in minute...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning
Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use.
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest suppo...
  • Varningar / Eskalering
  • Realtidschatt
  • Biljetthantering
  • Hantering av servicenivåavtal (SLA)
  • Kunskapsbashantering
  • Automatiserad routing
  • IT-kapitalförvaltning