---
description: Få detaljerad information om Genesys Cloud CX, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Genesys Cloud CX: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [Call Center](/directory/30007/call-center/software) > [Genesys Cloud CX](/software/21409/genesys-cloud) > [Alternativen till Genesys Cloud CX](https://www.capterra.se/alternatives/21409/genesys-cloud)

# Alternativ till Genesys Cloud CX

Canonical: https://www.capterra.se/alternatives/21409/genesys-cloud

> Explore the top alternatives to Genesys Cloud CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Bra kundservice börjar med bättre helpdesk-programvara. Få fler kunder genom att erbjuda utmärkt kundservice med LiveAgent
   - [View profile](https://www.capterra.se/software/102188/liveagent)
   - [Compare vs Genesys Cloud CX](https://www.capterra.se/compare/21409/102188/genesys-cloud/vs/liveagent)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk erbjuder en riktigt bra kundservicelösning.
   - [View profile](https://www.capterra.se/software/164283/zendesk)
   - [Compare vs Genesys Cloud CX](https://www.capterra.se/compare/21409/164283/genesys-cloud/vs/zendesk)
3. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk är en lättanvänd kundtjänstprogramvara som hjälper över 40 000 företag över hela världen att skapa fantastiska kundupplevelser.
   - [View profile](https://www.capterra.se/software/124981/freshdesk)
   - [Compare vs Genesys Cloud CX](https://www.capterra.se/compare/21409/124981/genesys-cloud/vs/freshdesk)
4. **Bitrix24** — 4.2/5 (984 reviews) — En avancerad lösning som är utformad för effektivt samarbete, kommunikation, sociala nätverk, arbetsflöde och kunskapsförvaltning.
   - [View profile](https://www.capterra.se/software/113540/bitrix24)
   - [Compare vs Genesys Cloud CX](https://www.capterra.se/compare/21409/113540/genesys-cloud/vs/bitrix24)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Sätt kundservice i centrum för ditt företag. Gör representanter mer produktiva, chefer mer effektiva och kunder mer engagerade.
   - [View profile](https://www.capterra.se/software/169505/zoho-desk)
   - [Compare vs Genesys Cloud CX](https://www.capterra.se/compare/21409/169505/genesys-cloud/vs/zoho-desk)
6. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Leverera ännu snabbare verksamhetskritisk service med incidenthantering.
   - [View profile](https://www.capterra.se/software/136189/salesforce)
   - [Compare vs Genesys Cloud CX](https://www.capterra.se/compare/21409/136189/genesys-cloud/vs/salesforce)
7. **Aircall** — 4.2/5 (458 reviews) — Se till att varje telefonsamtal räknas och ge tid tillbaka till dina säljare med mer än 70 CRM-, kundtjänst- och programvaruintegreringar.
   - [View profile](https://www.capterra.se/software/144486/aircall)
   - [Compare vs Genesys Cloud CX](https://www.capterra.se/compare/21409/144486/genesys-cloud/vs/aircall)

## Relaterade kategorier

- [Call Center](https://www.capterra.se/directory/30007/call-center/software)
- [IVR-program](https://www.capterra.se/directory/30231/ivr/software)
- [Program för kundnöjdhet](https://www.capterra.se/directory/30541/customer-satisfaction/software)
- [CRM-system](https://www.capterra.se/directory/30671/customer-experience/software)
- [Programvara för kundengagemang](https://www.capterra.se/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.se/alternatives/21409/genesys-cloud)
- [View Product Profile](https://www.capterra.se/software/21409/genesys-cloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/21409/genesys-cloud> |
| de-AT | <https://www.capterra.at/alternatives/21409/genesys-cloud> |
| de-CH | <https://www.capterra.ch/alternatives/21409/genesys-cloud> |
| en | <https://www.capterra.com/p/179417/Genesys-Cloud/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/21409/genesys-cloud> |
| en-AU | <https://www.capterra.com.au/alternatives/21409/genesys-cloud> |
| en-CA | <https://www.capterra.ca/alternatives/21409/genesys-cloud> |
| en-GB | <https://www.capterra.co.uk/alternatives/21409/genesys-cloud> |
| en-IE | <https://www.capterra.ie/alternatives/21409/genesys-cloud> |
| en-IL | <https://www.capterra.co.il/alternatives/21409/genesys-cloud> |
| en-IN | <https://www.capterra.in/alternatives/21409/genesys-cloud> |
| en-NZ | <https://www.capterra.co.nz/alternatives/21409/genesys-cloud> |
| en-SG | <https://www.capterra.com.sg/alternatives/21409/genesys-cloud> |
| en-ZA | <https://www.capterra.co.za/alternatives/21409/genesys-cloud> |
| es | <https://www.capterra.es/alternatives/21409/genesys-cloud> |
| es-AR | <https://www.capterra.com.ar/alternatives/21409/genesys-cloud> |
| es-CL | <https://www.capterra.cl/alternatives/21409/genesys-cloud> |
| es-CO | <https://www.capterra.co/alternatives/21409/genesys-cloud> |
| es-CR | <https://www.capterra.co.cr/alternatives/21409/genesys-cloud> |
| es-DO | <https://www.capterra.do/alternatives/21409/genesys-cloud> |
| es-EC | <https://www.capterra.ec/alternatives/21409/genesys-cloud> |
| es-MX | <https://www.capterra.mx/alternatives/21409/genesys-cloud> |
| es-PA | <https://www.capterra.com.pa/alternatives/21409/genesys-cloud> |
| es-PE | <https://www.capterra.pe/alternatives/21409/genesys-cloud> |
| fi | <https://www.capterra.fi/alternatives/21409/genesys-cloud> |
| fr | <https://www.capterra.fr/alternatives/21409/genesys-cloud> |
| fr-BE | <https://fr.capterra.be/alternatives/21409/genesys-cloud> |
| fr-CA | <https://fr.capterra.ca/alternatives/21409/genesys-cloud> |
| fr-LU | <https://www.capterra.lu/alternatives/21409/genesys-cloud> |
| it | <https://www.capterra.it/alternatives/21409/genesys-cloud> |
| ja | <https://www.capterra.jp/alternatives/21409/genesys-cloud> |
| ko | <https://www.capterra.co.kr/alternatives/21409/genesys-cloud> |
| nb | <https://www.capterra.no/alternatives/21409/genesys-cloud> |
| nl | <https://www.capterra.nl/alternatives/21409/genesys-cloud> |
| nl-BE | <https://www.capterra.be/alternatives/21409/genesys-cloud> |
| pl | <https://www.capterra.pl/alternatives/21409/genesys-cloud> |
| pt | <https://www.capterra.com.br/alternatives/21409/genesys-cloud> |
| pt-PT | <https://www.capterra.pt/alternatives/21409/genesys-cloud> |
| sv | <https://www.capterra.se/alternatives/21409/genesys-cloud> |

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