---
description: Få detaljerad information om Freshdesk, dess användbarhet, funktioner, pris, fördelar och nackdelar från verifierade användarupplevelser. Läs recensioner och upptäck liknande verktyg på Capterra Sverige.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshdesk: Pris och betyg 2026 - Capterra Sverige
---

Breadcrumb: [Hem](/) > [Kunskapshanteringsprogram](/directory/30094/knowledge-management/software) > [Freshdesk](/software/124981/freshdesk) > [Alternativen till Freshdesk](https://www.capterra.se/alternatives/124981/freshdesk)

# Alternativ till Freshdesk

Canonical: https://www.capterra.se/alternatives/124981/freshdesk

> Explore the top alternatives to Freshdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk erbjuder en riktigt bra kundservicelösning.
   - [View profile](https://www.capterra.se/software/164283/zendesk)
   - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/164283/freshdesk/vs/zendesk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Bra kundservice börjar med bättre helpdesk-programvara. Få fler kunder genom att erbjuda utmärkt kundservice med LiveAgent
   - [View profile](https://www.capterra.se/software/102188/liveagent)
   - [Compare vs Freshdesk](https://www.capterra.se/compare/102188/124981/liveagent/vs/freshdesk)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Sätt kundservice i centrum för ditt företag. Gör representanter mer produktiva, chefer mer effektiva och kunder mer engagerade.
   - [View profile](https://www.capterra.se/software/169505/zoho-desk)
   - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/169505/freshdesk/vs/zoho-desk)
4. **Freshservice** — 4.5/5 (685 reviews) — Online ITSM-hjälpdesk med händelse, problem, ändring, publicera och resurshantering, utöver kraftfull automatisering av biljetthantering
   - [View profile](https://www.capterra.se/software/132997/freshservice)
   - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/132997/freshdesk/vs/freshservice)
5. **LiveChat** — 4.6/5 (1715 reviews) — Premium Live Chat- och helpdesk-programvara som används av 30 000 företag. Prova LiveChat och förvandla ditt team till rockstjärnor för kundservice.
   - [View profile](https://www.capterra.se/software/62194/livechat)
   - [Compare vs Freshdesk](https://www.capterra.se/compare/62194/124981/livechat/vs/freshdesk)
6. **SysAid** — 4.5/5 (511 reviews) — Skala din kundtjänst på ett smidigt och kostnadseffektivt sätt med inbyggd kapitalförvaltning och avancerad automatisering.
   - [View profile](https://www.capterra.se/software/107225/sysaid)
   - [Compare vs Freshdesk](https://www.capterra.se/compare/107225/124981/sysaid/vs/freshdesk)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — Jira Service Desk är en hjälpdesk som är byggd för moderna IT-team från bara 10 USD per månad. Prova gratis: Se deras webbplats
   - [View profile](https://www.capterra.se/software/138769/jira-service-management)
   - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/138769/freshdesk/vs/jira-service-management)
8. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Leverera ännu snabbare verksamhetskritisk service med incidenthantering.
   - [View profile](https://www.capterra.se/software/136189/salesforce)
   - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/136189/freshdesk/vs/salesforce)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Programvaran för kundsupport och verktyget för kapitalförvaltning omfattar kunskapsbas, hantering av servicenivåavtal (service level agreement, SLA), ärendespårning och lagerhantering.
   - [View profile](https://www.capterra.se/software/179501/manageengine-service-desk-plus)
   - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/179501/freshdesk/vs/manageengine-service-desk-plus)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio är en kundserviceplattform som gör att du kan erbjuda utmärkt kundtjänst och generera försäljning med livechatt och chattrobotar.
    - [View profile](https://www.capterra.se/software/144040/tidio-chat)
    - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/144040/freshdesk/vs/tidio-chat)
11. **Bitrix24** — 4.2/5 (984 reviews) — En avancerad lösning som är utformad för effektivt samarbete, kommunikation, sociala nätverk, arbetsflöde och kunskapsförvaltning.
    - [View profile](https://www.capterra.se/software/113540/bitrix24)
    - [Compare vs Freshdesk](https://www.capterra.se/compare/113540/124981/bitrix24/vs/freshdesk)
12. **Intercom** — 4.5/5 (1131 reviews) — Bygg bättre kundrelationer med en förstklassig meddelandetjänst för företag.
    - [View profile](https://www.capterra.se/software/134347/intercom)
    - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/134347/freshdesk/vs/intercom)
13. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk är ett ärendesystem online som har utformats för att förenkla teamarbetet. Erbjud enastående kundtjänst. Enkelt.
    - [View profile](https://www.capterra.se/software/185973/helpdesk)
    - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/185973/freshdesk/vs/helpdesk)
14. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Ett supportsystem med egen hosting, baserat biljetter i molnet och med en kunskapsbas för företag i alla storlekar.
    - [View profile](https://www.capterra.se/software/147036/faveo-helpdesk)
    - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/147036/freshdesk/vs/faveo-helpdesk)
15. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM är en komplett försäljnings-, marknadsförings- och tjänstesvit som är utformad så att små och medelstora företag ska kunna sälja och marknadsföra som företagen på Fortune 500-listan.
    - [View profile](https://www.capterra.se/software/135148/agile-crm)
    - [Compare vs Freshdesk](https://www.capterra.se/compare/124981/135148/freshdesk/vs/agile-crm)

## Relaterade kategorier

- [Kundtjänstsystem](https://www.capterra.se/directory/22/customer-service/software)
- [Helpdesk-system](https://www.capterra.se/directory/30008/help-desk/software)
- [Program för klagomålshantering](https://www.capterra.se/directory/30674/complaint-management/software)
- [Spårningsprogram](https://www.capterra.se/directory/30675/issue-tracking/software)
- [Programvaran för servicedeskServicedesk-program](https://www.capterra.se/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.se/alternatives/124981/freshdesk)
- [View Product Profile](https://www.capterra.se/software/124981/freshdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/124981/freshdesk> |
| de-AT | <https://www.capterra.at/alternatives/124981/freshdesk> |
| de-CH | <https://www.capterra.ch/alternatives/124981/freshdesk> |
| en | <https://www.capterra.com/p/124981/Freshdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/124981/freshdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/124981/freshdesk> |
| en-CA | <https://www.capterra.ca/alternatives/124981/freshdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/124981/freshdesk> |
| en-IE | <https://www.capterra.ie/alternatives/124981/freshdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/124981/freshdesk> |
| en-IN | <https://www.capterra.in/alternatives/124981/freshdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/124981/freshdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/124981/freshdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/124981/freshdesk> |
| es | <https://www.capterra.es/alternatives/124981/freshdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/124981/freshdesk> |
| es-CL | <https://www.capterra.cl/alternatives/124981/freshdesk> |
| es-CO | <https://www.capterra.co/alternatives/124981/freshdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/124981/freshdesk> |
| es-DO | <https://www.capterra.do/alternatives/124981/freshdesk> |
| es-EC | <https://www.capterra.ec/alternatives/124981/freshdesk> |
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| fr-CA | <https://fr.capterra.ca/alternatives/124981/freshdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/124981/freshdesk> |
| it | <https://www.capterra.it/alternatives/124981/freshdesk> |
| ja | <https://www.capterra.jp/alternatives/124981/freshdesk> |
| ko | <https://www.capterra.co.kr/alternatives/124981/freshdesk> |
| nb | <https://www.capterra.no/alternatives/124981/freshdesk> |
| nl | <https://www.capterra.nl/alternatives/124981/freshdesk> |
| nl-BE | <https://www.capterra.be/alternatives/124981/freshdesk> |
| pl | <https://www.capterra.pl/alternatives/124981/freshdesk> |
| pt | <https://www.capterra.com.br/alternatives/124981/freshdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/124981/freshdesk> |
| sv | <https://www.capterra.se/alternatives/124981/freshdesk> |
| tr | <https://www.capterra.web.tr/alternatives/124981/freshdesk> |

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